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Vice President, Operations Team Lead, Global Markets Operations

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Bank of America

18d ago

  • Job
    Full-time
    Expert Level
  • Business, Operations & Strategy
    Banking & Finance
  • Mumbai

AI generated summary

  • You need to supervise FX, Derivatives, and Collateral Ops, be client-focused, communicate well, manage pressure, understand regulations, grasp accounting principles, and excel in Excel.
  • You will ensure smooth trade processing, escalate exceptions, maintain client relationships, ensure compliance, mentor team members, collaborate with stakeholders, and drive process improvements.

Requirements

  • Required Skills
  • Previous experience of supervising teams handling FX, Derivatives and Collateral Operations
  • Client focused. Client facing experience or ability to conduct discussions with Clients in a clear and concise manner
  • Excellent communications skills
  • Ability to work under pressure and manage the team
  • Ability to liaise with all levels of the firm and people with different experiences and backgrounds
  • Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate
  • Knowledge of Regulations and Ability to Identify and Mitigate Operational Risk
  • Strong understanding of the accounting principles
  • Good knowledge of Microsoft Excel

Responsibilities

  • Ensuring smooth trade processing of FX, Derivatives and Collaterals without any lapses.
  • Escalate exceptions in a timely manner.
  • Maintain relationship with Clients/Counterparts and ensure prompt resolution to queries
  • Ensure compliance to relevant regulations.
  • Coach, mentor, provide feedback and hands-on career development of team members
  • Develop rapport with Front office, external/internal audits, Technology and other stakeholders
  • Participate in various process improvement initiatives/ projects as required
  • Ability to drive process improvement
  • Responsible for updating internal procedures

FAQs

What is the primary responsibility of the Vice President, Operations Team Lead, Global Markets Operations?

The primary responsibility is to manage a team involved in the processing of FX, Derivatives, and Collateral within Global Markets Operations, ensuring smooth trade processing and supporting related projects mandated by regulations.

What skills are required for this position?

Required skills include previous experience supervising teams handling FX, Derivatives, and Collateral Operations, strong client-focused communication abilities, excellent communication skills, the ability to work under pressure, knowledge of regulations, and a strong understanding of accounting principles.

What are the expectations regarding team management in this role?

The role expects the individual to coach, mentor, provide feedback, and assist with career development for team members, as well as manage team operations effectively under pressure.

Is client interaction a component of this role?

Yes, client interaction is crucial as the role involves maintaining relationships with clients and counterparts, ensuring prompt resolution of queries, and conducting clear and concise discussions.

What kind of flexibility does Bank of America offer employees in this position?

Bank of America offers a multi-faceted approach to flexibility, which may vary depending on the specific role within the organization.

Is knowledge of additional market products beneficial for this role?

Yes, having knowledge of other market products would be considered an added advantage in this position.

Are there opportunities for process improvement initiatives?

Yes, the role includes participation in various process improvement initiatives and projects as required, with an emphasis on driving process improvement.

What software skills are necessary for this position?

A good knowledge of Microsoft Excel is required for this role.

How does the company view diversity and inclusion in the workplace?

Bank of America is devoted to being a diverse and inclusive workplace, hiring individuals from a broad range of backgrounds and experiences.

What is the role of compliance in this position?

Ensuring compliance with relevant regulations is a key responsibility of the role, along with the ability to identify and mitigate operational risks.

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Bank of America

Helping to make financial lives better through the power of every connection.

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Mission & Purpose

Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading. This LinkedIn company page is moderated. For more information, please visit: https://bit.ly/32FDdQr. For account issues, please visit: https://bit.ly/2GeTIeP.

Culture & Values

  • Deliver together

    We believe in the importance of treating each client and teammate as an individual and treating every moment as one that matters. We strive to go the distance to deliver, with discipline and passion. We believe in connecting person-to-person, with empathy and understanding. We believe everything we do for our clients, teammates and the communities we serve is built on a solid business foundation that delivers for shareholders.

  • Act responsibly

    We believe that integrity and the disciplined management of risk form the foundation of our business. We are aware that our decisions and actions affect people’s lives every day. We believe in making decisions that are clear, fair and grounded in the principles of shared success, responsible citizenship and community building.

  • Realize the power of our people

    We strive to help all of our employees reach their full potential. We believe that diverse backgrounds and experiences make us stronger. We respect every individual and value our differences - in thought, style, sexual orientation, gender, gender identity and expression, race, ethnicity, culture, age, ability and experience.

  • Trust the team

    We believe great teams are built on mutual trust, shared ownership and accountability. We act as one company and believe that when we work together, we best meet the full needs of our clients, and deliver value to our shareholders.