FAQs
What is the primary responsibility of a Visual Merchandiser at H&M?
The primary responsibility of a Visual Merchandiser at H&M is to create an inspiring environment that encourages customers to explore their personal style while driving sales and implementing the brand's Visual Identity in line with the H&M guidelines.
What qualifications are required to apply for the Visual Merchandiser position?
Applicants should be inclusive, positive, creative, and willing to learn on the job. A passion for customer service and style, as well as 1-2+ years of relevant experience, is encouraged. Candidates must also be able to lift over 20 pounds and stand for long periods, among other physical requirements.
Who does the Visual Merchandiser report to in the store?
The Visual Merchandiser reports to the Store Visual Manager (based on volume) or the Store Manager.
How does the Visual Merchandiser contribute to customer experience?
The Visual Merchandiser contributes to the customer experience by ensuring high-quality garment presentation, guiding the store team on seasonal trends, and creating a visually appealing environment that aligns with H&M standards.
What are some day-to-day tasks of a Visual Merchandiser?
Daily tasks include setting garment presentations on the sales floor and windows, executing floor moves, maintaining the visual identity, keeping the visual room organized, and conducting visual training for the store team.
Is previous experience required for this role?
While 1-2+ years of transferable experience is welcomed, it is emphasized that passion for customer service and a willingness to learn are also critical attributes for the role.
What kind of work schedule can a Visual Merchandiser expect?
A Visual Merchandiser should be prepared to work a flexible schedule, which may include nights and weekends, depending on store needs.
Are there any benefits associated with being a Visual Merchandiser at H&M?
Yes, employees receive attractive benefits that include a staff discount for various H&M Group brands, participation in the H&M Incentive Program, and opportunities for extensive global development.
How does H&M approach inclusion and diversity in hiring?
H&M is committed to creating inclusive, diverse, and equitable workplaces, emphasizing that their recruitment process considers all diversity dimensions without biases. They kindly ask applicants not to attach a cover letter to minimize unintentional biases.
What should I do if I'm interested in applying for the Visual Merchandiser position?
Interested candidates should apply directly through H&M's job application portal, ensuring they meet the required qualifications and abilities listed in the job description.