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VM Ambassador (50%) (m/f/d), Hamburg Neuer Wall

  • Job
    Full-time
    Mid Level
  • Hamburg

AI generated summary

  • You should have 3+ years in retail/hospitality, strong communication and organizational skills, problem-solving abilities, and be fluent in German and English; additional languages are a plus.
  • You will ensure compelling visual displays, train staff on VM strategies, maintain brand standards, drive sales, develop client relationships, and deliver exceptional customer service.

Requirements

  • 3+ years years of experience in retail or hospitality environment
  • Capable of working autonomously with a passion for details, creativity, fashion and the Maison
  • Organizational Talent with strong communication skills and agile mindset
  • Problem-solving skills and ability to work collaboratively with the management team
  • Prioritization and time management skills in a fast-paced environment
  • Fluent in German and English, another language on top is a plus

Responsibilities

  • Ensure consistent and compelling visual merchandising presentations in your boutique
  • Collaborate with the store team to implement visual merchandising strategies, provide training, and maintain brand standards
  • Understand and support the implementation of Visual Merchandising (VM) Guidelines at department and boutique levels
  • Ensure that products are on-site for animation installations
  • Serve as a link between the VM team and the Sales Associates (SA), sharing all important information with the SA team
  • Assist in the storage and maintenance of in-store VM props
  • Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI)
  • Maintain a strong drive for results and a positive mindset at all times
  • Ensure a welcoming client-focused environment, including offering best-in-class service
  • Develop a local and international client book with the ability to recruit and develop top clients
  • Demonstrate strong product expertise, engaging clients through the details and stories of our products
  • Collaborate with the management team to ensure that each client issue is properly resolved to the benefit of the business and the client

FAQs

What is the job title for this position?

The job title is VM Ambassador (50%) (m/f/d) in Hamburg Neuer Wall.

What are the main responsibilities of the VM Ambassador?

The main responsibilities include visual merchandising, collaborating with the store team to implement strategies, ensuring product display, maintaining sales goals, providing excellent customer service, and developing a client book.

What percentage of time will be spent on visual merchandising versus sales?

The position is split equally, with 50% of the time focused on visual merchandising and 50% on sales.

How many years of experience are required for this position?

A minimum of 3 years of experience in a retail or hospitality environment is required.

What languages are required for this role?

Fluency in German and English is required; knowledge of another language is a plus.

What kind of work environment can I expect at Dior?

You can expect an international environment with passionate people, a family atmosphere, and flat hierarchies.

Are there any specific skills needed for this job?

Yes, candidates should have organizational skills, strong communication abilities, problem-solving skills, time management skills, and a passion for details and fashion.

What benefits does Dior offer to its employees?

Dior offers benefits including 6 weeks of holiday entitlement, a monthly lunch benefit, transportation support, additional time off on birthdays, corporate benefits access, pension schemes, and opportunities for further training and development.

Is there a career growth opportunity within the company?

Yes, there are career opportunities within the LVMH Group, providing paths for development and advancement.

When can I expect to hear back after applying for this position?

The specific timeline for feedback may vary; however, the company looks forward to receiving applications and will likely respond in a timely manner.

"Whatever you do,for work or play, do it with passion!" - Monsieur Christian Dior.

Fashion & Arts
Industry
5001-10,000
Employees
1947
Founded Year

Mission & Purpose

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make Clients all over the world feel more beautiful, an inspiration for his successors to this day. Christian Dior Couture, the House of Dreams, is recognized for its French heritage & vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes. Rich in exceptional heritage, with a community of more than 12000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever.