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VP Experience Design

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TD Bank

25d ago

  • Job
    Full-time
    Expert Level
  • London

AI generated summary

  • You need extensive Experience Design experience, a strong portfolio, leadership skills, user-centered design knowledge, project management ability, and familiarity with agile processes and user research.
  • You will lead customer experience strategies, collaborate with teams, advocate for user-centered design, drive innovation, mentor designers, analyze feedback, and stay updated on industry trends.

Requirements

  • - Extensive experience in Experience Design with a strong portfolio that demonstrates design excellence and innovative thinking
  • - Proven ability to lead and inspire teams to create impactful user experiences
  • - Strong understanding of user-centered design principles and methodologies
  • - Excellent communication and collaboration skills to work with cross-functional teams
  • - Ability to think strategically and translate complex business problems into effective design solutions
  • - Demonstrated success in managing multiple projects simultaneously in a fast-paced environment
  • - Knowledge of emerging design trends and technologies
  • - Experience with conducting user research and usability testing
  • - Strong analytical skills to interpret feedback and data to inform design decisions
  • - Familiarity with agile development processes and working within an iterative design framework

Responsibilities

  • - Lead the design and implementation of customer experience strategies
  • - Collaborate with cross-functional teams to ensure cohesive design and delivery of services
  • - Advocate for user-centered design principles across the organization
  • - Drive innovation and improve existing design processes and methodologies
  • - Mentor and develop a team of experience designers
  • - Analyze and report on customer feedback to guide design decisions
  • - Stay current with industry trends and best practices in experience design

FAQs

What is the work location for the VP Experience Design position?

The work location is London, United Kingdom.

How many hours per week will I be expected to work?

You will be expected to work 35 hours per week.

What line of business does this position fall under?

This position falls under the Technology Solutions line of business.

How does TD approach compensation for this role?

TD is committed to providing fair and equitable compensation, and candidates are encouraged to engage in open dialogue with a member of the HR Team regarding pay details for the role.

What is the total rewards package for this role?

The total rewards package includes a base salary, health and well-being benefits, medical coverage, paid time off, career development opportunities, and reward and recognition programs.

What opportunities for colleague development are available?

Colleagues will have regular career, development, and performance conversations, access to an online learning platform, and various mentoring programs to support their growth and career path.

Will there be training provided for new hires?

Yes, training and onboarding sessions will be provided to ensure new hires have everything they need to succeed in their role.

How will applicants be contacted regarding their interview outcome?

Candidates of interest will be contacted to schedule an interview, and TD aims to communicate outcomes to all applicants by email or phone call.

Is there an accommodation process for candidates during recruitment?

Yes, if candidates require accommodations for the recruitment or interview process, they should inform TD, and the company will work to meet their needs.

What is the job ID for this position?

The job ID for the VP Experience Design position is R_1349512.

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TD Bank

Finance
Industry
10,001+
Employees

Mission & Purpose

Headquartered in Toronto, Canada, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. TD offers a full range of financial products and services to over 27.5 million customers worldwide through four key business lines: - Canadian Personal and Commercial Banking including TD Canada Trust, Business Banking, and MBNA - U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab - Wealth Management & Insurance including TD Wealth (Canada), TD Direct Investing, and TD Insurance - Wholesale Banking including TD Securities and TD Cowen