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VP, Human Resources - Technology & Operations

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Synchrony

18d ago

  • Job
    Full-time
    Expert Level
  • Government & Politics
    People, HR & Administration
  • Cincinnati

AI generated summary

  • You must have a Bachelor's degree or 9+ years in HR, 5+ years in HR Generalist and project management roles, and experience supporting diverse executive clients and a matrixed organization.
  • You will support HR functions, drive talent strategies, enhance leadership effectiveness, manage employee relations, and foster diversity while collaborating with leadership on change initiatives.

Requirements

  • Bachelor's degree or in lieu of a degree 9+ years of experience in Human Resources, ideally in an HR Generalist role
  • 5+ years of increasing HR Generalist experience in Human Resources
  • 5+ years of project management/strategic partnering experience
  • Experience supporting multiple executive/senior level clients and their organizations including both exempt and non-exempt employees
  • Experience supporting a geographically diverse, matrixed client group

Responsibilities

  • Provide HR business partner support for clients across the Global Servicing organization
  • Partner with leaders to provide strategic direction and delivery related to staffing and retention, succession management, talent development, employee relations, resource planning, compensation and benefits, and performance management
  • Develop and implement impactful engagement plans in support of Synchrony’s culture, values, and to champion diversity and flexibility
  • Collaborate with leaders and their teams to effectively manage change within the function, hub, and across the organization
  • Manage trust-based stakeholder and employee relationships proactively
  • Support the development of capabilities to improve leadership, succession, and people management effectiveness through coaching, identifying programs, and facilitating team sessions
  • Work with external staffing organizations to identify and recruit key talent and to foster a diverse candidate pipeline
  • Lead other initiatives or projects as assigned

FAQs

What is the role of the VP, Human Resources - Technology & Operations?

The VP, Human Resources - Technology & Operations serves as a business partner for exempt and non-exempt employees across the Global Servicing team, playing a key role as a strategic partner, diversity champion, change management leader, and employee advocate.

Where are the preferred locations for candidates applying for this position?

Candidates should be located near one of the virtual & hybrid hubs, with preference given to those in Cincinnati-West Chester, OH or Rapid City, SD.

What are the essential responsibilities of this role?

Essential responsibilities include providing HR business partner support, partnering with leaders on staffing and retention, talent development, employee relations, managing change, and leading initiatives and projects as assigned.

What qualifications are required for this position?

A Bachelor's degree or 9+ years of experience in Human Resources is required, along with 5+ years in HR generalist roles, strategic partnering experience, and experience supporting diverse client groups.

Are there any preferred characteristics for candidates?

Yes, preferred characteristics include experience in financial services or technology organizations, HR experience in a call center environment, remote team experience, and excellent coaching, communication, and relationship-building skills.

What is the salary range for this position?

The salary range for this position is $110,000.00 - $185,000.00 USD annually, plus eligibility for an annual bonus based on individual and company performance.

What are the eligibility requirements for applicants?

Applicants must be 18 years or older, possess a high school diploma or equivalent, be willing to undergo a drug test and background investigation, and meet specific work eligibility standards.

Does Synchrony support diversity and inclusion in the workplace?

Yes, Synchrony is committed to building a diverse and inclusive culture where all employees' skills, experiences, and voices are valued and celebrated.

Can I receive accommodations during the application process?

Yes, if you require reasonable accommodations due to a disability, you can communicate your needs during the application process or consult with the Career Support Line for assistance.

Is prior remote work experience necessary for this role?

While not strictly necessary, having 2+ years of experience working with remote or virtual teams is preferred for candidates applying for this position.

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Synchrony

Finance
Industry
10,001+
Employees

Mission & Purpose

At Synchrony, our driving force is to be essential to people's everyday lives by making it easier for the many millions of people who rely on us to access their essential needs and everyday wants with consumer financing that works for them – from their first credit card to a lifetime of flexibility. We do this by helping people make informed, smart credit choices so they can live healthier financial lives and by connecting them to Synchrony's ecosystem of hundreds of thousands of small- and mid-sized businesses and health and wellness providers that are the backbone of the U.S. economy.