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VP, Human Resources - Technology & Operations

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Synchrony

17d ago

  • Job
    Full-time
    Expert Level
  • People, HR & Administration
  • West Chester

AI generated summary

  • You need a bachelor's degree or 9+ years of HR experience, including 5+ years in HR Generalist and project management, supporting diverse executive clients in a matrixed environment.
  • You will partner with leaders on HR strategies, manage change, enhance employee engagement, develop talent, build relationships, and lead initiatives to support staffing and diversity goals.

Requirements

  • * Bachelor's degree or in lieu of a degree 9+ years of experience in Human Resources, ideally in an HR Generalist role
  • * 5+ years of increasing HR Generalist experience in Human Resources
  • * 5+ years of project management/strategic partnering experience
  • * Experience supporting multiple executive/senior level clients and their organizations including both exempt and non-exempt employees
  • * Experience supporting a geographically diverse, matrixed client group

Responsibilities

  • Provide HR business partner support for clients across the Global Servicing organization
  • Partner with leaders to provide strategic direction and delivery related to staffing and retention, succession management, talent development, employee relations, resource planning, compensation and benefits, and performance management
  • Develop and implement impactful engagement plans in support of Synchrony’s culture, values, and to champion diversity and flexibility
  • Collaborate with leaders and their teams to effectively manage change within the function, hub, and across the organization
  • Manage trust-based stakeholder and employee relationships proactively
  • Support the development of capabilities to improve leadership, succession, and people management effectiveness through coaching, identifying programs, and facilitating team sessions
  • Work with external staffing organizations to identify and recruit key talent and to foster a diverse candidate pipeline
  • Lead other initiatives or projects as assigned

FAQs

What is the role of the VP, Human Resources - Technology & Operations?

The VP, Human Resources - Technology & Operations serves as a business partner for exempt employees and their teams of non-exempt employees across the Global Servicing team, focusing on strategic direction, diversity, change management, and employee advocacy.

Where are the primary locations for this role?

Candidates should be located near either the Cincinnati-West Chester, OH hub or the Rapid City, SD hub, with preference given to those in Cincinnati-West Chester, OH.

What are the key responsibilities of this position?

Key responsibilities include providing HR business partner support, developing engagement plans, managing change, supporting leadership development, collaborating with external staffing organizations, and leading initiatives or projects as assigned.

What qualifications are required for this role?

A Bachelor's degree or equivalent experience in Human Resources, 9+ years of HR experience (with 5+ years in HR Generalist roles), and project management experience are required.

Is there a preferred educational background for candidates?

A Master's degree in Human Resources or a Business-Related Field is preferred.

What are the desired characteristics for this position?

Desired characteristics include experience in financial services or technology organizations, HR experience in a call center environment, strong coaching and conflict resolution skills, and excellent communication and relationship-building abilities.

What is the salary range for this position?

The salary range is $110,000.00 - $185,000.00 annually, with eligibility for an annual bonus based on individual and company performance.

What are the eligibility requirements for applicants?

Applicants must be 18 or older, have a high school diploma or equivalent, and be willing to undergo a drug test, background investigation, and submit fingerprints.

Are there any restrictions on employment for this position?

Yes, legal authorization to work in the U.S. is required, and the company will not sponsor individuals for employment visas for this role.

Does Synchrony have a commitment to diversity?

Yes, Synchrony is committed to a diverse and inclusive culture where all skills, experiences, and voices are valued and welcomed.

What accommodations are available for individuals with disabilities?

Synchrony is required by federal law to provide reasonable accommodations to qualified individuals with disabilities. Requests for accommodations can be made during the application process or for job performance needs.

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Synchrony

Finance
Industry
10,001+
Employees

Mission & Purpose

At Synchrony, our driving force is to be essential to people's everyday lives by making it easier for the many millions of people who rely on us to access their essential needs and everyday wants with consumer financing that works for them – from their first credit card to a lifetime of flexibility. We do this by helping people make informed, smart credit choices so they can live healthier financial lives and by connecting them to Synchrony's ecosystem of hundreds of thousands of small- and mid-sized businesses and health and wellness providers that are the backbone of the U.S. economy.