FAQs
Do I need previous experience to apply for the waiter position?
Previous experience as a waiter/waitress or in a similar customer service role is preferred, but it is not required. We welcome candidates with a strong passion for hospitality and a willingness to learn.
What qualities are you looking for in a candidate?
We are looking for candidates who have a positive and friendly attitude, excellent interpersonal and communication skills, and the ability to work in a fast-paced environment while maintaining attention to detail.
What can I expect from the work environment at State of Play Hospitality?
You can expect a dynamic and supportive work environment with a focus on teamwork, along with wholesome staff meals, free soft drinks, and career growth opportunities.
What benefits are offered to employees?
Employees receive several benefits, including 31 days of holiday (inclusive of Bank Holidays), flexible working, access to Wagestream for early wage access, a paid volunteer day after one year of service, a bonus scheme for referrals, life insurance, and employee discounts for you and your friends and family.
Are there any milestones for bonuses or additional holidays?
Yes, there are milestones for bonuses and increased holidays: after 3 years, you receive a £200 bonus and an increase to 32 days of holiday; after 5 years, a £400 bonus and an increase to 33 days; and after 10 years, a two-week paid sabbatical.
What are the key leadership principles at State of Play Hospitality?
The key leadership principles include listening to customers, owning problems, testing and learning, creating positive energy, showing urgency, being consistent and fair, being independently minded while being a team player, being appreciative, respecting the company’s resources, and delivering results.
Is State of Play Hospitality an equal opportunity employer?
Yes, State of Play Hospitality is an equal opportunity employer and celebrates diversity, committing to creating an inclusive environment for all employees.
Are there opportunities for career growth in this role?
Yes, there are career growth and development opportunities available for employees at State of Play Hospitality.
Do you provide training for new employees?
Yes, we prioritize training and learning to elevate, educate, and develop our team members.
Is there a bonus for referring friends to work here?
Yes, there is a bonus scheme for any successful friend you introduce to us.