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Waiter

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Bounce

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You must have food and alcohol certification, 1+ year in a high-volume setting, flexible availability, stamina to stand/walk long hours, ability to lift 50+ lbs, and UK work authorization.
  • You will serve food and beverages, manage POS transactions, assist guests, maintain gaming equipment, and uphold health standards while adhering to company procedures and attending training.

Requirements

  • * Current food handlers and alcohol certification maintained through employment
  • * Minimum of 1 year’s experience preferably within a high-volume environment
  • * Available to work various shift times and days, including weekends and holidays
  • * Able to stand and/or walk for long periods of time
  • * Ability to lift over 50+ lbs. if necessary
  • * Authorised to legally work in the UK

Responsibilities

  • Report for all scheduled shifts punctually in proper attire to proper health and hygiene standards
  • Accurately ring in all food, beverage, gaming, and event charges into the POS
  • Follow proper service standards timely and efficiently to every guest
  • Receive, deliver, and replenish all food/beverage to guests
  • Assist in running food throughout the shift and ensure pre bussing is maintained
  • Learn and maintain knowledge of food, beverage, and gaming
  • Build a rapport with guests, be active in assisting, and communicating requests
  • Accurately know all numbers to tables and gaming areas
  • Maintain quality condition of gaming equipment including sanitation
  • Complete opening, closing, and running duties as assigned each shift
  • Attend training sessions and team meetings as required per department
  • Comply with the Company’s rules and procedures along with any reasonable requests made from management during a shift
  • Follow all health and safety guidelines maintaining to proper procedures and reporting to management any hazardous situation or incident

FAQs

What is the primary responsibility of a waiter at State of Play Hospitality?

The primary responsibility of a waiter is to deliver a unique high-quality experience to guests, ensuring accurate orders of food and beverages are received and delivered properly while maintaining an energetic atmosphere.

Are there any specific qualifications required for this position?

Yes, candidates must have current food handlers and alcohol certification, a minimum of 1 year’s experience preferably in a high-volume environment, and be authorized to legally work in the UK.

What are the typical working hours for a waiter?

Waiters are expected to be available to work various shift times and days, including weekends and holidays.

Is there a uniform or dress code for waiters?

Yes, waiters are required to report for all scheduled shifts in proper attire that adheres to health and hygiene standards.

What type of benefits does State of Play Hospitality offer to its waitstaff?

Benefits include a confidential Team Assistance Programme, Wagestream for instant wage access, 31 days of holiday per year (pro-rata), life insurance, free staff meals on shift, refer-a-friend bonuses, and team discounts, among others.

Is training provided for waitstaff?

Yes, training sessions and team meetings are regularly held, and waiters are expected to attend as required.

What is the company’s stance on diversity and equality in the workplace?

State of Play Hospitality is committed to being an equal opportunity employer, providing equal employment opportunities to all qualified applicants without discrimination based on various factors such as race, gender, age, and more.

How does the company promote team culture and bonding?

The company promotes team culture through initiatives like an annual company party, team discounts, and by encouraging a positive work environment focused on teamwork and respect.

What are the career development opportunities for waitstaff at State of Play Hospitality?

After one year of service, employees are eligible for enhanced maternity and paternity pay, volunteer days, and additional bonuses along with increased holiday entitlement based on years of service.

How physically demanding is the job of a waiter?

The job can be physically demanding as waiters must be able to stand and/or walk for long periods of time and may need to lift over 50 lbs if necessary.

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Travel & Leisure
Industry
11-50
Employees
2018
Founded Year

Mission & Purpose

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