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Waiter/Waitress - Laguna

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Sofitel

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Dubai
  • Quick Apply

AI generated summary

  • You should have prior experience in a luxury hotel or established restaurant, be energetic with a passion for hospitality, be based in the UAE, and speak fluent English.
  • You will take orders, serve food and beverages, maintain cleanliness, upsell, use POS systems, meet guest requests, and ensure compliance with brand standards.

Requirements

  • Have prior experience within a similar luxury hotel/established restaurant environment.
  • Be fun, energetic and have a passion for hospitality.
  • Already be based in the United Arab Emirates.
  • Fluent English speaker

Responsibilities

  • To be familiar with all food and beverage items on the outlet menu.
  • To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.
  • To take food and beverage orders from guests, upselling wherever possible.
  • To utilize the outlet point-of-sales system as prescribed.
  • To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
  • To serve food and beverages according to the standards established.
  • To clear tables and removes dirty dishes to the dish area.
  • To complete opening and closing duties as assigned.
  • To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
  • To follow presentation guidelines as established by the Food & Beverage Manager.
  • To maintain the assigned station / section in a clean and orderly manner at all times.
  • To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate.

FAQs

What is the job title for this position?

The job title is Waiter/Waitress at Laguna in Sofitel Dubai The Palm.

What are the primary responsibilities of a waiter/waitress at Sofitel Dubai The Palm?

Primary responsibilities include familiarizing oneself with the menu, taking food and beverage orders, serving items, clearing tables, and maintaining a clean and orderly station.

Is previous experience required for this role?

Yes, prior experience within a similar luxury hotel or established restaurant environment is required.

What are the qualifications needed for the Waiter/Waitress position?

Candidates should have prior experience in the hospitality industry, be fun and energetic with a passion for hospitality, be based in the United Arab Emirates, and be fluent in English.

Are there opportunities for upselling in this role?

Yes, waiters/waitresses are expected to upsell food and beverage items wherever possible.

What is the working environment like at Sofitel Dubai The Palm?

The working environment is luxurious and welcoming, influenced by French elegance and located in a tropical beachfront resort.

Does the position require physical stamina?

Yes, the job requires physical stamina as it involves standing for long periods and performing various tasks throughout the shift.

Are there specific standards to follow for serving food and beverages?

Yes, there are established standards for serving food and beverages which must be followed.

What language skills are required for the position?

Fluency in English is required for this position.

Is there flexibility in accommodating special guest requests?

Yes, waiters/waitresses are expected to be flexible in meeting special guest requests regarding food and beverage preparation methods and ingredients.

Sofitel Art de Vivre

Travel & Leisure
Industry
10,001+
Employees
1964
Founded Year

Mission & Purpose

Sofitel Hotels & Resorts is a global ambassador of modern French luxury, where passionate travelers can indulge in chic experiences that artfully blend the essence of each destination with the brand’s French art-de-vivre spirit. Part of ALL - the Accor Live Limitless lifestyle loyalty program and with more than 120 addresses worldwide, Sofitel promises heartfelt service and luxurious settings that are modern and sophisticated; places where each and every traveler can feel like a special guest and find joie-de-vivre in daily life, the French way. The luxury brand also includes Sofitel Legend, with its five heritage addresses, where the best of past and present converge to create ultimate luxury experiences that are both timeless and elegant. Stunning architecture and culturally-rich experiences.