FAQs
What is the job title for this position?
The job title is Ward Clerk/Ward Support.
Is this position full-time or part-time?
This position is part-time.
What are the main responsibilities of the Ward Clerk/Ward Support?
Main responsibilities include answering telephone enquiries, maintaining communication between departments, operating patient management systems, ordering stock, and assisting with general ward tidiness and administrative tasks.
What skills are required for this role?
Required skills include excellent communication, organizational skills, time management, and a good understanding of IT and healthcare-specific computer programs.
What qualifications are needed for the position?
Essential qualifications include evidence of formal education up to the age of 16 and numeracy and literacy skills in computers and IT. An administration qualification is desirable.
Do I need prior healthcare experience to apply?
Previous healthcare experience is desirable but not essential; a willingness to learn is important.
How does the hospital support diversity and inclusion?
Northampton General Hospital encourages applications from individuals of all backgrounds and has active networks to promote and support colleagues from diverse communities.
What are the working hours for this role?
The working pattern is part-time, but specific hours may vary based on the ward’s needs.
Will I be required to deal with distressed patients or relatives?
Yes, the role involves dealing with distressed patients and relatives, with support from nursing staff when necessary.
What is the salary for this position?
The salary is £22,383 a year pro rata.
Is there any training provided for this role?
Yes, the post-holder will be expected to undertake mandatory and role-specific training relevant to their position.
What values does Northampton General Hospital prioritize?
The hospital prioritizes values of Compassion, Accountability, Respect, Integrity, and Courage.
Is there a requirement for a Disclosure and Barring Service check?
Yes, this post is subject to a Disclosure and Barring Service check due to its nature.
Can I apply for this job if I require a visa to work in the UK?
Yes, applications from job seekers requiring a Skilled Worker visa will be considered alongside all others.