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Warehouse Operations Manager

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Copeland

2mo ago

  • Job
    Full-time
    Mid Level
  • Business, Operations & Strategy
  • Brantford
  • Quick Apply

AI generated summary

  • You need a Bachelor’s degree, experience in operations management, strong data and analytical skills, process improvement expertise, leadership abilities, customer service mindset, excellent communication skills, and the ability to thrive in a fast-paced environment.
  • You will oversee daily warehouse operations, analyze data for process improvement, prioritize customer experience, lead a high-performing team, and ensure compliance and quality assurance.

Requirements

  • Bachelor’s degree in Business Administration, Operations Management, or a related field. A Master’s degree is a plus.
  • Proven experience in an operations management role, preferably in a B2B environment.
  • Strong data management and analytical skills, with proficiency in data analysis tools and software.
  • Demonstrated ability to develop and implement process improvements.
  • Excellent leadership and team management skills.
  • Strong customer experience mindset with a focus on delivering high-quality service.
  • Exceptional communication and interpersonal skills.
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Responsibilities

  • Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
  • Operational Management:
  • Oversee daily operations to ensure smooth and efficient functioning of all business processes.
  • Develop, implement, and refine operational procedures to enhance productivity and quality.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and ensure operational goals are met.
  • Data Management:
  • Utilize data management tools to collect, analyze, and interpret operational data.
  • Develop and maintain data dashboards and reports to provide actionable insights for continuous improvement.
  • Ensure data accuracy and integrity across all operational processes.
  • Process Improvement:
  • Identify inefficiencies in current processes and develop strategies for optimization.
  • Implement lean management and continuous improvement methodologies to drive operational excellence.
  • Lead cross-functional teams in process improvement projects to enhance overall performance.
  • Customer Experience:
  • Foster a customer-centric culture within the operations team.
  • Ensure all operational activities are aligned with the goal of delivering an exceptional customer experience.
  • Work closely with customer service and sales teams to understand and address customer needs and feedback.
  • Team Leadership:
  • Manage, mentor, and develop a high-performing operations team.
  • Set clear objectives and performance expectations for team members.
  • Foster a collaborative and positive work environment that encourages innovation and growth
  • Compliance and Quality Assurance:
  • Ensure all operations comply with industry standards, regulations, and company policies.
  • Implement quality assurance processes to maintain high standards of service delivery.

FAQs

What are the qualifications required for the Warehouse Operations Manager position?

The qualifications required for the Warehouse Operations Manager position include a Bachelor’s degree in Business Administration, Operations Management, or a related field. A Master’s degree is a plus.

What are some of the key responsibilities of the Warehouse Operations Manager?

Some key responsibilities of the Warehouse Operations Manager include overseeing daily operations, developing and implementing operational procedures, managing data analysis and interpretation, identifying areas for process improvement, fostering a customer-centric culture, leading and developing a high-performing team, and ensuring compliance with industry standards and regulations.

What experience is preferred for the Warehouse Operations Manager role?

Proven experience in an operations management role, preferably in a B2B environment, is preferred for the Warehouse Operations Manager role.

What skills are important for the Warehouse Operations Manager position?

Important skills for the Warehouse Operations Manager position include strong data management and analytical skills, proficiency in data analysis tools and software, leadership and team management skills, a customer experience mindset with a focus on high-quality service delivery, exceptional communication and interpersonal skills, and the ability to work in a fast-paced, dynamic environment while managing multiple priorities.

How can I apply for the Warehouse Operations Manager position?

You can apply for the Warehouse Operations Manager position by submitting your application through our company's career portal or by contacting our HR department for more information on the application process.

Copeland

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

We are a global climate technologies company engineered for sustainability. Today, we are building on our 100-year legacy through industry-leading innovation, putting Copeland at the forefront of positive change. We create sustainable residential, commercial and industrial spaces through HVACR technologies. We maintain the integrity of goods throughout the cold chain. And we bring comfort to people globally.