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Weekend Sales Assistant

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Dunelm

24d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Swansea

AI generated summary

  • You should be confident, sociable, eager to thrive in retail, skilled in delivering great customer experiences, supportive to colleagues, and proactive in communicating with your team.
  • You will serve customers at the tills, assist on the shop floor, handle stock deliveries, and create bespoke orders while ensuring an excellent shopping experience.

Requirements

  • What we'll look for in you
  • Confident and feel empowered in your role.
  • Sociable nature.
  • Excited at the prospect of working in an ever-growing retail environment.
  • Able to provide memorable customer experiences.
  • Love helping colleagues across the store.
  • Contribute to your team by reporting successfully to your team leaders and store management team regularly.

Responsibilities

  • The role involves being trained in all aspects of customer facing store life:
  • Tills – Serving customers with purchases or returns and taking care to check that all items are complete and that fragile items are packed securely so they get to their new homes safely.
  • Shop floor – Assisting our customers to find the products they are looking for and providing an excellent memorable service to create and maintain, customer loyalty and a genuine love for our products and people.
  • Hosting – If a customer can’t find what they’re looking for on our shelves, you will use our successful iPad systems to order products to be delivered to the customers homes. You will be trained to provide a fantastic Made To Measure service creating orders of bespoke curtain and blinds to our customers specifications. You will be styling our departments such as the super popular bedding displays to inspire and allow our customers the chance to feel fabrics and ensure they take the perfect items home.
  • Stock and Delivery – A physical role with some heavy lifting involved. This is not solely warehouse based and is a customer facing role. You will be focusing on merchandising, updating price changes, recovering the stores after a busy day making it lovely and tidy, taking in deliveries, checking stock control, ordering and carrying out shop-floor replenishment whilst always remembering our customers’ needs along the way.

FAQs

What is the pay range for the Weekend Sales Assistant position?

The pay range for the Weekend Sales Assistant position is £7.10 to £11.44 per hour, depending on age.

How many hours will I be expected to work each week?

You will be expected to work a minimum of 8 hours per week.

Where is the Weekend Sales Assistant position located?

The position is located in Llanelli.

What qualities are you looking for in a candidate for this role?

We are looking for candidates who are confident, sociable, and excited about providing memorable customer experiences while supporting their colleagues.

Will I receive training for this position?

Yes, you will receive training in all aspects of customer-facing store life.

What tasks will I be responsible for as a Weekend Sales Assistant?

Tasks include serving customers at the tills, assisting customers on the shop floor, hosting customer orders, and stock and delivery responsibilities.

Is heavy lifting involved in this role?

Yes, some heavy lifting is involved as part of stock and delivery responsibilities.

Is Dunelm committed to diversity and inclusion?

Yes, Dunelm is committed to becoming a fully inclusive business and welcomes applications from all candidates regardless of various backgrounds.

What is the age requirement for this position?

The position is open to candidates aged 16 and above, with different pay rates for those aged 16-17 (£7.10) and 18 or older (£11.44).

How can I apply for the Weekend Sales Assistant position?

You can apply for the position through the Dunelm careers page or the platform where you found this job listing.

The Home of Homes

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Dunelm is a well-known UK-based homeware retailer that offers a wide range of products for home improvement and decoration. They specialise in selling items such as furniture, bedding, curtains, rugs, lighting, and kitchenware. Their ultimate mission is to make homes beautiful and comfortable by providing high-quality, stylish, and affordable homeware products to customers. Dunelm's purpose is to help people create a living space they love, by offering a diverse selection of home essentials and accessories that cater to different tastes and lifestyles. They aim to be the go-to destination for individuals looking to enhance their living spaces with top-notch products and excellent customer service.

Culture & Values

  • Stronger together

    We value connection, inclusion, team work and clear communication, engaging everyone in our purpose, helping people feel at home and creating a sense of belonging.

  • Keep listening and learning

    We know that being curious and having a growth mindset is key to our continual learning and that being self-aware and adaptable means we can to be our best selves more of the time and achieve things we never thought possible.

  • Long term thinking

    We are committed to putting our customers first, thinking big, making decisions and innovating in ways that are guided by our purpose, making a difference to the lives of our colleagues and customers.

  • Act like owners

    We enjoy the opportunity to take responsibility, be challenging and resourceful and make the right things happen in the right way.