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Welcome Ambassador (Spanish Speaker)

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Marriott International

28d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Dubai

AI generated summary

  • You need a high school diploma or G.E.D. No related or supervisory experience is required, and no licenses or certifications are needed.
  • You’ll create memorable guest experiences, manage arrivals and departures, address requests, maintain professionalism, and ensure a safe, welcoming environment while being active and hands-on.

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
  • No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.

FAQs

Is this position for a Spanish speaker only?

Yes, the Welcome Ambassador role requires proficiency in Spanish to effectively communicate with our guests.

What are the key responsibilities of a Welcome Ambassador?

The key responsibilities include delivering services that enhance the guest arrival and departure experience, addressing guest requests, processing operational needs, and providing information about the local area.

Is prior experience required for this job?

No related work experience is required for the Welcome Ambassador position.

What is the educational requirement for this role?

A high school diploma or G.E.D. equivalent is preferred for the Welcome Ambassador position.

Will there be any physical requirements for this job?

Yes, the role may involve standing, sitting, walking for extended periods, and handling objects weighing up to 50 pounds without assistance.

What is the schedule for this position?

The Welcome Ambassador position is a full-time role, with specific schedules determined by the hotel’s operational needs.

Does this role involve any supervisory responsibilities?

No, this position does not require any supervisory experience.

What is the company’s stance on diversity and inclusion?

Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture, ensuring non-discrimination on any protected basis.

Where is this job located?

The Welcome Ambassador position is located at W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates.

What is W Hotels' service philosophy?

W Hotels’ service philosophy is called Whatever/Whenever, which is focused on bringing guests' passions to life and providing a unique luxury experience.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.