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Work Force Planning

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Hyderabad, +1

AI generated summary

  • You need a Bachelor's/Master's, 4+ years in workforce planning or project management, strong analytical skills, and experience in Captive/GIC/GCC environments. Fluency in English is essential.
  • You will forecast capacity needs, track skillsets, organize training, schedule staff, assess attrition rates, and collaborate with various teams to optimize staffing and productivity.

Requirements

  • Bachelor’s/master’s degree/ and 4+ years of experience in one or a combination of the following: Workforce planning, project management or implementation.
  • Knowledge of fundamental theories, principles, and practices in own area of expertise.
  • Ability to interact with all levels of the organization.
  • Strong analytical skills with high attention to detail and accuracy.
  • Fluency in spoken and written English is required.
  • Past working experience in a Workforce planning role on a Captive / GIC / GCC.

Responsibilities

  • Workforce Analyst is responsible for short-term, long-term and event driven capacity forecasts for multiple business units within several product lines.
  • Track skillsets of multiple workgroups via skill matrix; Recommend when specific activities require additional staff training; Organize trainings before backlogs occur due to a lapse in said Activity capacity.
  • Schedule staff using regional labor laws to couple maximized productivity and staff efficiency.
  • Work in tandem with Management Information (MI), Human Resources (HR), Technical & Operational Training (T&OT), Technology Services (CTS), Value creation (VC) and business line management to ensure all metrics are captured and available for management view.
  • Track attrition rates by type and tenure – forced, voluntary, promotion/internal move, new hire.
  • Monthly assessment of CCT business unit capacity; Adjust recommended staffing levels for future workload and/or events/projects.
  • Capacity forecasting: How many staff are needed each fiscal year, quarter, month, week, day, hour, interval with the understanding that several activity requirements need to be filled during hours of operation.

FAQs

What is the job title for this position?

The job title is Workforce Planning Analyst.

Where is the location of the job?

The job is located in Hyderabad, India.

What is the hybrid work arrangement for this role?

The hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week.

Is this position permanent?

No, this is a fixed-term contract role for 12 months.

What will be my main responsibilities as a Workforce Planning Analyst?

Your main responsibilities include delivering capacity forecasts, tracking skillsets, scheduling staff, working with various teams to capture metrics, and adjusting staffing levels based on workload.

What educational qualifications are required for this position?

A bachelor’s or master’s degree along with 4+ years of experience in workforce planning, project management, or implementation is required.

What skills are important for this role?

Key skills include strong analytical skills, attention to detail, the ability to interact with all levels of the organization, and fluency in spoken and written English.

Are there any specific industries where prior experience is preferred?

Yes, past working experience in a Workforce Planning role in a Captive, GIC, or GCC is preferred.

What kind of rewards and benefits does the company offer?

The company offers health and wellbeing benefits, a competitive paid time off package, retirement savings support, income protection, and paid parental leave.

Will I need to undergo training in this role?

Yes, you may need to recommend and organize staff training to address lapses in activity capacity.

How will my performance be assessed in this role?

Your performance may be assessed through metrics such as capacity forecasts, staffing adjustments, and evaluation of skillsets and training needs.

Is fluency in other languages required for this position?

Fluency in spoken and written English is required, but additional language skills are not mentioned as a requirement.

Finance
Industry
10,001+
Employees
1978
Founded Year

Mission & Purpose

Welcome to a world of potential Computershare can genuinely be considered an Australian success story. From modest beginnings in 1978, we have become the recognised global leader in our field, employing over 14,000 people in around 90 offices worldwide. Our success can be attributed to many factors, not least of which is our ability to attract and retain high calibre employees. With a strong focus on delivering certainty, ingenuity and advantage to our clients, we promote an entrepreneurial spirit and an enterprise-wide commitment to service excellence. Our diverse portfolio of services and products across our entire group of companies, offers the opportunity to expand your skills, experience and responsibilities across a range of industries both locally and internationally. Opening up a world of potential for you.

Benefits

  • Employee share plan

    Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

  • Health and wellbeing

    Our health and wellbeing benefits can be tailored to support you and your family.

  • Save for your future

    We will support you along your retirement savings journey.

  • Paid time away from work

    Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

  • Employee discounts

    In many of our locations, we’ve partnered with other organisations to offer you savings through discounts on products and services.

  • Extra rewards

    You may benefit from additional reward opportunities such as tuition reimbursement, employee referral bonuses and recognition instant awards.