Large

Cencora, a company building on the legacy of AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We also help our partners bring their innovations to patients more efficiently to accelerate positive outcomes.
 
Becoming Cencora has allowed us to combine all the companies and services of AmerisourceBergen. Now, as a unified and internationally inclusive brand, we’re continuing to invest in and focus on our core pharmaceutical distribution business, while also growing our platform of pharma and biopharma services to support pharmaceutical innovation and access. Our 46,000+ worldwide team members are shaping the future of healthcare through the power of our purpose: We are united in our responsibility to create healthier futures.

Science & Healthcare

Cencora

You must be fluent in English and German, have customer service experience in B2B, and strong organizational skills. Knowledge of logistics, Microsoft Office, and pharma is preferred.

You will manage customer communications, develop relationships, process shipment orders, track deliveries, ensure compliance with regulations, and collaborate with various stakeholders.

Customer Relations

Logistics

Madrid

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Job Details
</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Job Details
</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><div><div>Descripci&oacute;n de puesto</div></div><div><div><div><div><h2 class="jobSectionHeader"><b>
Customer Service Representative - German Speaker - Pharmaceutical Logistics</b></h2><h2 class="jobSectionHeader"><b>
We're hiring a German Speaker- Customer Service Representative to join our Customer Service team in Madrid, Spain</b></h2><h2 class="jobSectionHeader"><b>
We offer an exciting and dynamic place to work with lots of room to work independently and a collaborative environment with a great culture. We guarantee you an intense period of training in the first few months, and a steady increase in knowledge through a variety of internal training. We offer an international working environment with short decision paths, flat hierarchies and eye-level communication between all company employees.</b></h2><h2 class="jobSectionHeader"><b>
World Courier's Customer Service Representatives are responsible for the end to end logistical coordination of complex, urgent and potentially life saving shipments every day. This position represents a fantastic development opportunity for an experienced logistics professional with strong customer service skills, motivated by solving problems and delivering exceptional service.</b></h2><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><ul><li><h2 class="jobSectionHeader"><b>
Communication and contact with customers and prospects.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Develop customer relationships.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Plan and execute shipment orders.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Prepare and submit written quotes to customers.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Provide customer specific reporting.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Be a key player in booking and cutting waybill.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Receive and reply to enquiries via email, phones and throughout our internal IT system.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Monitor and track ongoing shipments, react to any deviations.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Communicate temperature results asap after delivery, check and note any deviations.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Work with regulations (ADR/DGR/IATA) as well as with local laws and guidelines.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Build and maintain relationships with other World Courier offices, clients, agents, airlines, handling agents and suppliers.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Interest of developing more managerial skills to become a team lead according to timelines and performance.</b></h2></li></ul></div></div></div></div><p></p><p>
.</p><p><b>
What your background should look like
</b></p><h2 class="jobSectionHeader"><b>Minimum Skills, Knowledge and Ability Requirements:</b></h2><ul><li><h2 class="jobSectionHeader"><b>
Ability to communicate effectively both orally and in writing.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Strong interpersonal skills, team player and quick learner.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Strong organizational skills; attention to detail.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Ability to resolve issues quickly and efficiently.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Ability to represent a positive and professional image.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Ability to learn fast in new platforms or systems.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Ability to work independently and self-organized.</b></h2></li></ul><h2 class="jobSectionHeader"><b>
Desired attributes</b><b>:</b></h2><ul><li><h2 class="jobSectionHeader"><b>
Native or fluent in English and German is required.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Experience as Customer Service in a business to business industry required, experience in logistics or freight forwarding preferred.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Graduate in fields such us International Trade, Logistics or similar preferred.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Previous experience in the pharmaceutical industry, or working with pharmaceutical shipments preferred.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Strong knowledge of Microsoft Office.</b></h2></li></ul><h2 class="jobSectionHeader"><b>
Other relevant info:</b></h2><ul><li><h2 class="jobSectionHeader"><b>
Job location is in </b><b>Av. de Suiza, 1, 28821 Coslada, Madrid</b></h2></li><li><h2 class="jobSectionHeader"><b>
Shuttle service provided from Avda.America or can access by car.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Shifts 7:30-16:30 / 9:00-18:00 rotatory on a weekly basis, 40hours per week, Monday to Friday.</b></h2></li><li><h2 class="jobSectionHeader"><b>
No weekends coverage or on-duty shifts.</b></h2></li></ul><p></p><h1 class="jobSectionHeader"><b>
What Cencora offers</b></h1><p></p><p>
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.</p><p></p><h1 class="jobSectionHeader"><b>
What Cencora offers</b></h1><p></p><p>
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.</p><p></p>
Full time<p></p><h1 class="jobSectionHeader"><b>
Affiliated Companies</b></h1>
Affiliated Companies: World Courier de Espana, S.A.<p></p><h1 class="jobSectionHeader"><b>
Equal Employment Opportunity</b></h1><p>
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.</p><p></p><p>
The company&rsquo;s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.</p><p></p><p>
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned</p></div>

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Descripción de puesto
Customer Service Representative - German Speaker - Pharmaceutical Logistics
We're hiring a German Speaker- Customer Service Representative to join our Customer Service team in Madrid, Spain
We offer an exciting and dynamic place to work with lots of room to work independently and a collaborative environment with a great culture. We guarantee you an intense period of training in the first few months, and a steady increase in knowledge through a variety of internal training. We offer an international working environment with short decision paths, flat hierarchies and eye-level communication between all company employees.
World Courier's Customer Service Representatives are responsible for the end to end logistical coordination of complex, urgent and potentially life saving shipments every day. This position represents a fantastic development opportunity for an experienced logistics professional with strong customer service skills, motivated by solving problems and delivering exceptional service.
Responsibilities
Communication and contact with customers and prospects.
Develop customer relationships.
Plan and execute shipment orders.
Prepare and submit written quotes to customers.
Provide customer specific reporting.
Be a key player in booking and cutting waybill.
Receive and reply to enquiries via email, phones and throughout our internal IT system.
Monitor and track ongoing shipments, react to any deviations.
Communicate temperature results asap after delivery, check and note any deviations.
Work with regulations (ADR/DGR/IATA) as well as with local laws and guidelines.
Build and maintain relationships with other World Courier offices, clients, agents, airlines, handling agents and suppliers.
Interest of developing more managerial skills to become a team lead according to timelines and performance.
.
What your background should look like
Minimum Skills, Knowledge and Ability Requirements:
Ability to communicate effectively both orally and in writing.
Strong interpersonal skills, team player and quick learner.
Strong organizational skills; attention to detail.
Ability to resolve issues quickly and efficiently.
Ability to represent a positive and professional image.
Ability to learn fast in new platforms or systems.
Ability to work independently and self-organized.
Desired attributes:
Native or fluent in English and German is required.
Experience as Customer Service in a business to business industry required, experience in logistics or freight forwarding preferred.
Graduate in fields such us International Trade, Logistics or similar preferred.
Previous experience in the pharmaceutical industry, or working with pharmaceutical shipments preferred.
Strong knowledge of Microsoft Office.
Other relevant info:
Job location is in Av. de Suiza, 1, 28821 Coslada, Madrid
Shuttle service provided from Avda.America or can access by car.
Shifts 7:30-16:30 / 9:00-18:00 rotatory on a weekly basis, 40hours per week, Monday to Friday.
No weekends coverage or on-duty shifts.
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: World Courier de Espana, S.A.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Customer Service Representative - German Speaker - Cencora

Customer Service Representative - German Speaker

You need 2-4 years relevant experience, including 1 year in management. Must lift 20kg, have strong English skills, decision-making, leadership, and organizational abilities, plus sound computer skills.

You will oversee clinical supply chain compliance, train staff, address customer concerns, manage depot operations, ensure safety, and collaborate with internal teams to optimize processes.

Healthcare

Melbourne

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Job Details
</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><p><b>Position Summary:</b></p><p>
Under the direction of the General Manager, Supply Chain, the Clinical Operations Team Leader leads and manages the daily depot operations including staff and operational daily scheduling for the Pharmaceutical team. Clinical Operations Team Leader also handles complex problem resolution ensuring the quality and integrity of all processes related to stored material: reception, storage, shipment, return and / or destruction, according to SOPs or any other required standard.</p><p></p><p>
This position is categorized as compliance critical and, as such, requires and is assigned specific responsibility for ensuring continual and proper compliance with all division, corporate and regulatory requirements.</p><p></p><p><b>
Responsibilities:</b></p><ul><li><p>
Fulfills job responsibilities as a Technical Representative of the Clinical Trials Supply Chain Service in its country, according to legal requirements</p></li><li><p>
Maintain and assure compliance with current ICH, GXP, FDA Good Clinical Practices, ISO guidelines or any other as required in the position training program</p></li><li><p>
Monitors the overall performance of staff members to ensure compliance with guidelines above</p></li><li><p>
Maintains established procedures concerning quality assurance, security of controlled substances and record keeping</p></li><li><p>
Ensures regulatory compliance standards are adhered to, and that regulatory information is transferred appropriately to local staff and the corporate compliance team</p></li><li><p>
Manages the restrictions (scope, cost, time, human resources, etc.) to guarantee the depot complies with the expected performance indicators</p></li><li><p>
Be aware of the metrics related to depot operations and assure the business continuity taking part in the planning process and business development activities</p></li><li><p>
Identifies and escalates to the General Manager Supply Chain and Human Resources any possible issue related to the depot staff that may impact the operational performance and/or working environment, such as change in local regulation, union representations, etc</p></li><li><p>
Actively works on World Courier Guidelines review and update</p></li><li><p>
Leads department meetings and in-service training for staff</p></li><li><p>
Train team members on the process as an SME and develop training plan for each team member to ensure compliance and competency</p></li><li><p>
Assures that all Customers&rsquo; concerns are duly assessed and follows-up the implementation of any preventive/corrective action</p></li><li><p>
Responds to customer inquiries, requests, and issues when situations demand escalation to a higher level of authority</p></li><li><p>
Assists the Quality Assurance team in the internal audits performed by WC Quality Assurance Department providing all the requested information during the process and assuring the completion of all action plans</p></li><li><p>
With the assistance of QA Specialist, attends Customer`s audits at the Depot</p></li><li><p>
Collaborates with internal departments to make reports in a timely manner</p></li><li><p>
Scheduling of depot rosters/shifts
</p></li><li><p>Responsible for planning and tracking daily orders and depot activities
</p></li><li><p>Required to be available on call 24/7 to provide telephone assistance in case of an emergency or urgent request as well as in person attendance for emergency response in case of any concern occurring at the facility in relation to temperature control of the product</p></li><li><p>
Participate in reviewing and authoring global and local SOPs, WI&rsquo;s and TRN documents</p></li><li><p>
Work in all temperature controlled environments including but not limited to
</p></li><li><p>+15 to +25&deg;C</p></li><li><p>
+2 to +8&deg;C</p></li><li><p>
-20 to -30&deg;C</p></li><li><p>
Physically perform packing process of inbound, outbound and returned shipments using Cencora World Courier packaging products where required</p></li><li><p>
Participate in occasional scheduled weekend tasks for stock control, balance sheet and cold chamber cleaning processes</p></li><li><p>
Lead continuous Improvement initiatives to ensure processes are streamlined</p></li><li><p>
Fully trained in the Clinical ERP Verifies and signs operation jobs</p></li><li><p>
Have deep knowledge of all the protocols stored at WC Depot to provide instructions to all the Depot Staff</p></li><li><p>
Willingness to be trained how to use EWP equipment and/or Forklift</p></li><li><p>
Required to be available on call 24/7 to provide telephone assistance in case of an emergency or urgent request</p></li><li><p>
Perform any other duties the employee has been trained for as assigned</p></li></ul><p>
Internal Communication and Information Sharing</p><ul><li><p>
Keep Internal Stakeholders informed of the progress of their order and shipment</p></li><li><p>
Collaborate with Internal Stakeholders to find appropriate resolutions to Clinical and Commercial matters to ensure ongoing client satisfaction</p></li><li><p>
Liaise with the Transport Customer Service team in relation to World Courier transport bookings and ensure correct processes are followed</p></li><li><p>
Provide information to all WCA business units to ensure work output is coordinated in an effective manner</p></li><li><p>
Contribute to team and organisational wide discussions by sharing ideas, experiences and recommendations around improving the effectiveness and efficiency of the business</p></li></ul><p>
Teamwork and Collaboration</p><ul><li><p>
Effectively collaborate with all Internal Stakeholders to ensure the function is operating effectively and efficiently, while maintaining a harmonious team environment</p></li></ul><p>
Policy and procedure</p><ul><li><p>
Comply with standard operating procedures and policies to ensure that the function is demonstrating consistent practices nationally and is in line with strategic objectives</p></li><li><p>
Ensure WCA compliance with all government legislative and other requirements such as ACS, CASA, AQIS, IATA, ISO</p></li><li><p>
Ensure full compliance with international local regulations such as WCA RACA SP (Registered Air Cargo Security Program) Australian Customs IATA regulations</p></li><li><p>
Ensure full compliance with WCA quality management systems (GxP)</p></li></ul><p>
Workplace Health and Safety</p><ul><li><p>
Actively promote a culture that values a safe and healthy workplace</p></li><li><p>
Take reasonable care of, and cooperate with actions taken to protect the health and safety of both themselves and others</p></li><li><p>
Report all accidents, incidents and hazards to their supervisor as soon as is practicable</p></li><li><p>
Ensure compliance with relevant OH&amp;S legislation and that any issues are identified and actioned in line WCA policy</p></li></ul><p></p><p><b>
Reports Directly To:</b><b>
</b></p><p>General Manager, Supply Chain</p><p></p><p>
.</p><p><b>
Experience and Education Requirements:</b></p><ul><li><p>
Normally requires two (2) to four (4) years directly related and progressively responsible experience, including at least one (1) year in a management role and preferably in the Clinical Trial business</p></li><li><p>
Preferable for candidate to have some work experience in warehousing</p></li><li><p>
Full command of English</p></li><li><p>
Preferable to have a broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations</p></li></ul><p></p><p><b>
Skills, Knowledge and Ability Requirements:</b></p><ul><li><p>
Minimum Year 12 VCE or equivalent</p></li><li><p>
Full command of English: written and oral skills</p></li><li><p>
Position will require being able to lift loads up to 20kg independently using safe lifting methods described in manual handling training</p></li><li><p>
Ability to work quickly and accurately under time and volume constraints as well as under pressure</p></li><li><p>
Strong decision-making skills</p></li><li><p>
Strong interpersonal skills</p></li><li><p>
Strong leadership skills</p></li><li><p>
Good analytical skills</p></li><li><p>
Ability to resolve customer issues quickly and creatively to improve customer satisfaction</p></li><li><p>
Strong organizational skills; attention to detail</p></li><li><p>
Be able to take initiatives and responsibilities</p></li><li><p>
Sound Computer skills</p></li><li><p>
Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook</p></li><li><p>
Growth mindset demonstrated by willingness to participate in projects outside standard scope, being open to feedback, a willingness to ask for help, and support of employee growth and development</p></li><li><p>
Demonstrate flexibility, creativity, and problem-solving skills to adjust team strategies and processes as required, as well as resolve Client issues</p></li><li><p>
Ability to arrange data in an understandable manner and present the information to others</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
What Cencora offers</b></h1><p></p><p>
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.</p><p></p>
Full time<p></p><h1 class="jobSectionHeader"><b>
Affiliated Companies</b></h1>
Affiliated Companies: World Courier (Aust) Pty. Ltd<p></p><h1 class="jobSectionHeader"><b>
Equal Employment Opportunity</b></h1><p>
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.</p><p></p><p>
The company&rsquo;s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.</p><p></p><p>
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned</p></div>

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Position Summary:
Under the direction of the General Manager, Supply Chain, the Clinical Operations Team Leader leads and manages the daily depot operations including staff and operational daily scheduling for the Pharmaceutical team. Clinical Operations Team Leader also handles complex problem resolution ensuring the quality and integrity of all processes related to stored material: reception, storage, shipment, return and / or destruction, according to SOPs or any other required standard.
This position is categorized as compliance critical and, as such, requires and is assigned specific responsibility for ensuring continual and proper compliance with all division, corporate and regulatory requirements.
Responsibilities:
Fulfills job responsibilities as a Technical Representative of the Clinical Trials Supply Chain Service in its country, according to legal requirements
Maintain and assure compliance with current ICH, GXP, FDA Good Clinical Practices, ISO guidelines or any other as required in the position training program
Monitors the overall performance of staff members to ensure compliance with guidelines above
Maintains established procedures concerning quality assurance, security of controlled substances and record keeping
Ensures regulatory compliance standards are adhered to, and that regulatory information is transferred appropriately to local staff and the corporate compliance team
Manages the restrictions (scope, cost, time, human resources, etc.) to guarantee the depot complies with the expected performance indicators
Be aware of the metrics related to depot operations and assure the business continuity taking part in the planning process and business development activities
Identifies and escalates to the General Manager Supply Chain and Human Resources any possible issue related to the depot staff that may impact the operational performance and/or working environment, such as change in local regulation, union representations, etc
Actively works on World Courier Guidelines review and update
Leads department meetings and in-service training for staff
Train team members on the process as an SME and develop training plan for each team member to ensure compliance and competency
Assures that all Customers’ concerns are duly assessed and follows-up the implementation of any preventive/corrective action
Responds to customer inquiries, requests, and issues when situations demand escalation to a higher level of authority
Assists the Quality Assurance team in the internal audits performed by WC Quality Assurance Department providing all the requested information during the process and assuring the completion of all action plans
With the assistance of QA Specialist, attends Customer`s audits at the Depot
Collaborates with internal departments to make reports in a timely manner
Scheduling of depot rosters/shifts
Responsible for planning and tracking daily orders and depot activities
Required to be available on call 24/7 to provide telephone assistance in case of an emergency or urgent request as well as in person attendance for emergency response in case of any concern occurring at the facility in relation to temperature control of the product
Participate in reviewing and authoring global and local SOPs, WI’s and TRN documents
Work in all temperature controlled environments including but not limited to
+15 to +25°C
+2 to +8°C
-20 to -30°C
Physically perform packing process of inbound, outbound and returned shipments using Cencora World Courier packaging products where required
Participate in occasional scheduled weekend tasks for stock control, balance sheet and cold chamber cleaning processes
Lead continuous Improvement initiatives to ensure processes are streamlined
Fully trained in the Clinical ERP Verifies and signs operation jobs
Have deep knowledge of all the protocols stored at WC Depot to provide instructions to all the Depot Staff
Willingness to be trained how to use EWP equipment and/or Forklift
Required to be available on call 24/7 to provide telephone assistance in case of an emergency or urgent request
Perform any other duties the employee has been trained for as assigned
Internal Communication and Information Sharing
Keep Internal Stakeholders informed of the progress of their order and shipment
Collaborate with Internal Stakeholders to find appropriate resolutions to Clinical and Commercial matters to ensure ongoing client satisfaction
Liaise with the Transport Customer Service team in relation to World Courier transport bookings and ensure correct processes are followed
Provide information to all WCA business units to ensure work output is coordinated in an effective manner
Contribute to team and organisational wide discussions by sharing ideas, experiences and recommendations around improving the effectiveness and efficiency of the business
Teamwork and Collaboration
Effectively collaborate with all Internal Stakeholders to ensure the function is operating effectively and efficiently, while maintaining a harmonious team environment
Policy and procedure
Comply with standard operating procedures and policies to ensure that the function is demonstrating consistent practices nationally and is in line with strategic objectives
Ensure WCA compliance with all government legislative and other requirements such as ACS, CASA, AQIS, IATA, ISO
Ensure full compliance with international local regulations such as WCA RACA SP (Registered Air Cargo Security Program) Australian Customs IATA regulations
Ensure full compliance with WCA quality management systems (GxP)
Workplace Health and Safety
Actively promote a culture that values a safe and healthy workplace
Take reasonable care of, and cooperate with actions taken to protect the health and safety of both themselves and others
Report all accidents, incidents and hazards to their supervisor as soon as is practicable
Ensure compliance with relevant OH&S legislation and that any issues are identified and actioned in line WCA policy
Reports Directly To:
General Manager, Supply Chain
.
Experience and Education Requirements:
Normally requires two (2) to four (4) years directly related and progressively responsible experience, including at least one (1) year in a management role and preferably in the Clinical Trial business
Preferable for candidate to have some work experience in warehousing
Full command of English
Preferable to have a broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations
Skills, Knowledge and Ability Requirements:
Minimum Year 12 VCE or equivalent
Full command of English: written and oral skills
Position will require being able to lift loads up to 20kg independently using safe lifting methods described in manual handling training
Ability to work quickly and accurately under time and volume constraints as well as under pressure
Strong decision-making skills
Strong interpersonal skills
Strong leadership skills
Good analytical skills
Ability to resolve customer issues quickly and creatively to improve customer satisfaction
Strong organizational skills; attention to detail
Be able to take initiatives and responsibilities
Sound Computer skills
Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook
Growth mindset demonstrated by willingness to participate in projects outside standard scope, being open to feedback, a willingness to ask for help, and support of employee growth and development
Demonstrate flexibility, creativity, and problem-solving skills to adjust team strategies and processes as required, as well as resolve Client issues
Ability to arrange data in an understandable manner and present the information to others
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: World Courier (Aust) Pty. Ltd
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Clinical Team Leader - Cencora

Clinical Team Leader

You need a college education in Life Sciences, 1-3 years in drug safety or related fields, knowledge of pharmacovigilance guidelines, strong analytical and communication skills, and attention to detail. Bilingualism is a plus.

You will document clinical information, review source data, manage adverse event reports, conduct quality checks, and assist with data reconciliation, follow-ups, and the non-conformance process.

Data

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!<br><br>Job Details<br><br>Primary Duties And Responsibilities<br><br><br> * Receive, scan and document all pertinent clinical information in compliance with SOP/protocol and applicable legislation<br> * Work directly with internal and external clients to request additional information or clarification as necessary;<br> * Review of source data documents (includes visit report/PIR review) and triaging adverse event information and product quality complaints as per client needs;<br> * Data entry and submission of adverse event information and product quality complaints into program specific databases;<br> * Sorting and filing of incoming documents;<br> * Perform quality check on adverse event reports as directed by the work instructions<br> * Assist with and/or perform source data verification checks<br> * Screening medical and scientific literature for safety information<br> * Preparation of Reconciliation (weekly, monthly etc.) Reports<br> * Transcription, translations and redaction activities<br> * Preparation and conducting solicited follow-up letters and data clarifications<br> * Assist and participate in the non-conformance/CAPA process<br> * The Drug Safety Associate will also be assigned other duties and tasks as required from time to time<br> * May be required to be on standby/on call as part of this role<br>   <br>   <br><br>Experience And Educational Requirements<br><br><br> * Minimum college level education required. A diploma or degree with a concentration in Life Sciences is a strong asset;<br> * 1-3 years experience in Medical Information, Clinical Research or Drug Safety or equivalent and related experience in pharmacy or pharmaceutical fields;<br> * Knowledge of Pharmacovigilance industry including up to date knowledge of; pharmacovigilance guidelines of Health Canada, US FDA, EMEA and ICH;<br> * Adaptability to change and to learn new skills as required;<br> * Experience in the medical and/or pharmaceutical field(s), medical terminology is an asset;<br> * Bilingual, English/French is an asset.<br> * Able to work any 8-hour shift between 8:00 AM-8 PM, if necessary<br>   <br>   <br><br>Minimum Skills, Knowledge And Ability Requirements<br><br><br> * Strong analytical skills<br> * Ability to communicate effectively both orally and in writing<br> * Effective interpersonal skills<br> * Effective organizational skills; ability to multitask<br> * Superior, proven attention to detail<br> * Ability to consistently meet deadlines<br> * Excellent problem-solving skills; ability to communicate and/or resolve issues effectively and efficiently<br> * Computer skills (including knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs)<br> * Good internet required for remote work<br>   <br>   <br><br>What Cencora offers<br><br>We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.<br><br>Full time<br><br>Equal Employment Opportunity<br><br>Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.<br><br>The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.<br><br>Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned<br><br>Accessibility Policy<br><br>AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.<br><br>Salary Range*<br><br>$47,300 CAD - 72,820<br><br>Affiliated Companies<br><br>Affiliated Companies: Innomar Strategies

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!Job DetailsPrimary Duties And Responsibilities * Receive, scan and document all pertinent clinical information in compliance with SOP/protocol and applicable legislation * Work directly with internal and external clients to request additional information or clarification as necessary; * Review of source data documents (includes visit report/PIR review) and triaging adverse event information and product quality complaints as per client needs; * Data entry and submission of adverse event information and product quality complaints into program specific databases; * Sorting and filing of incoming documents; * Perform quality check on adverse event reports as directed by the work instructions * Assist with and/or perform source data verification checks * Screening medical and scientific literature for safety information * Preparation of Reconciliation (weekly, monthly etc.) Reports * Transcription, translations and redaction activities * Preparation and conducting solicited follow-up letters and data clarifications * Assist and participate in the non-conformance/CAPA process * The Drug Safety Associate will also be assigned other duties and tasks as required from time to time * May be required to be on standby/on call as part of this role      Experience And Educational Requirements * Minimum college level education required. A diploma or degree with a concentration in Life Sciences is a strong asset; * 1-3 years experience in Medical Information, Clinical Research or Drug Safety or equivalent and related experience in pharmacy or pharmaceutical fields; * Knowledge of Pharmacovigilance industry including up to date knowledge of; pharmacovigilance guidelines of Health Canada, US FDA, EMEA and ICH; * Adaptability to change and to learn new skills as required; * Experience in the medical and/or pharmaceutical field(s), medical terminology is an asset; * Bilingual, English/French is an asset. * Able to work any 8-hour shift between 8:00 AM-8 PM, if necessary      Minimum Skills, Knowledge And Ability Requirements * Strong analytical skills * Ability to communicate effectively both orally and in writing * Effective interpersonal skills * Effective organizational skills; ability to multitask * Superior, proven attention to detail * Ability to consistently meet deadlines * Excellent problem-solving skills; ability to communicate and/or resolve issues effectively and efficiently * Computer skills (including knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs) * Good internet required for remote work      What Cencora offersWe provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.Full timeEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedAccessibility PolicyAmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.Salary Range*$47,300 CAD - 72,820Affiliated CompaniesAffiliated Companies: Innomar Strategies

Drug Safety Associate - Cencora

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Details&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Primary Duties And Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Receive, scan and document all pertinent clinical information in compliance with SOP/protocol and applicable legislation&lt;/li&gt;&lt;li&gt;Work directly with internal and external clients to request additional information or clarification as necessary;&lt;/li&gt;&lt;li&gt;Review of source data documents (includes visit report/PIR review) and triaging adverse event information and product quality complaints as per client needs;&lt;/li&gt;&lt;li&gt;Data entry and submission of adverse event information and product quality complaints into program specific databases;&lt;/li&gt;&lt;li&gt;Sorting and filing of incoming documents;&lt;/li&gt;&lt;li&gt;Perform quality check on adverse event reports as directed by the work instructions&lt;/li&gt;&lt;li&gt;Assist with and/or perform source data verification checks&lt;/li&gt;&lt;li&gt;Screening medical and scientific literature for safety information&lt;/li&gt;&lt;li&gt;Preparation of Reconciliation (weekly, monthly etc.) Reports&lt;/li&gt;&lt;li&gt;Transcription, translations and redaction activities&lt;/li&gt;&lt;li&gt;Preparation and conducting solicited follow-up letters and data clarifications&lt;/li&gt;&lt;li&gt;Assist and participate in the non-conformance/CAPA process&lt;/li&gt;&lt;li&gt;The Drug Safety Associate will also be assigned other duties and tasks as required from time to time&lt;/li&gt;&lt;li&gt;May be required to be on standby/on call as part of this role&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Experience And Educational Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Minimum college level education required. A diploma or degree with a concentration in Life Sciences is a strong asset;&lt;/li&gt;&lt;li&gt;1-3 years experience in Medical Information, Clinical Research or Drug Safety or equivalent and related experience in pharmacy or pharmaceutical fields;&lt;/li&gt;&lt;li&gt;Knowledge of Pharmacovigilance industry including up to date knowledge of; pharmacovigilance guidelines of Health Canada, US FDA, EMEA and ICH;&lt;/li&gt;&lt;li&gt;Adaptability to change and to learn new skills as required;&lt;/li&gt;&lt;li&gt;Experience in the medical and/or pharmaceutical field(s), medical terminology is an asset;&lt;/li&gt;&lt;li&gt;Bilingual, English/French is an asset.&lt;/li&gt;&lt;li&gt;Able to work any 8-hour shift between 8:00 AM-8 PM, if necessary&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Minimum Skills, Knowledge And Ability Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Strong analytical skills&lt;/li&gt;&lt;li&gt;Ability to communicate effectively both orally and in writing&lt;/li&gt;&lt;li&gt;Effective interpersonal skills&lt;/li&gt;&lt;li&gt;Effective organizational skills; ability to multitask&lt;/li&gt;&lt;li&gt;Superior, proven attention to detail&lt;/li&gt;&lt;li&gt;Ability to consistently meet deadlines&lt;/li&gt;&lt;li&gt;Excellent problem-solving skills; ability to communicate and/or resolve issues effectively and efficiently&lt;/li&gt;&lt;li&gt;Computer skills (including knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs)&lt;/li&gt;&lt;li&gt;Good internet required for remote work&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;What Cencora offers&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/strong&gt;We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.&lt;br&gt;&lt;br&gt;Full time&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;Equal Employment Opportunity&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/strong&gt;Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.&lt;br&gt;&lt;br&gt;The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.&lt;br&gt;&lt;br&gt;Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned&lt;br&gt;&lt;br&gt;&lt;strong&gt;Accessibility Policy&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;em&gt;AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.&lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;Salary Range*&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/strong&gt;$47,300 CAD - 72,820&lt;br&gt;&lt;br&gt;&lt;strong&gt;Affiliated Companies&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Affiliated Companies: Innomar Strategies

Drug Safety Associate

You must be fluent in English, have 1-2 years in business development or sales, be a graduate (preferred), and possess strong communication skills. Experience in logistics/pharma is a plus.

You will manage client portfolios, develop strategic partnerships, identify opportunities, engage teams, drive account growth, monitor quality, and oversee RFQs and sales pipeline.

Sales & Business Development

Dublin

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               <p>Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!</p>
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                      <h1 class="jobSectionHeader"><b> Job Details </b></h1>
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 <h2 class="jobSectionHeader"><b>About the Company:</b><b> </b><b>World Courier is a Global Specialty Logistics Company that designs world-class supply chain programs in complete alignment with customers’ business goals. The company delivers ultimate peace of mind for the transport and storage of time- and </b><b>temperature-sensitive</b><b> products. For more than 50 years, World Courier has delivered unsurpassed knowledge, global reach and flawless supply chain execution needed to become the most trusted specialty logistics company in the world. For more information, visit</b><b> </b><b>worldcourier.com</b><b>.</b></h2>
 <p></p>
 <h2 class="jobSectionHeader"><b> About the Role:</b><b> </b><b>We're looking for a Business Development Executive to join our Sales team. You'll oversee the acquisition of the customers across Ireland. You'll maximize the sales opportunities within assigned accounts and establishes productive, professional relationships with key personnel, and also do the analysis and development of the market potential.</b></h2>
 <p></p>
 <h2 class="jobSectionHeader"><b> Responsibilities:</b></h2>
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  <li><h2 class="jobSectionHeader"><b> Manage a portfolio of new and existing clients across all BioPharm markets</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> Build and explore in-depth understanding of the customer's business, industry, strategic direction &amp; competitors</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> Develop strategic, value-added partnership with the customer by working with the key decision makers &amp; influencers to position long term strategic issues and solutions</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> Build understanding of full WC's capabilities and service/product offerings in the customer arena</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> Deal with all aspects of specific marketing campaigns, tradeshows &amp; seminars</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> Identify, qualify and prioritize all potential opportunities related to the account(s)</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> Engage regional WC operatives to identify opportunities to position their services into the account(s)</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> Work with multi-functional departments to guide development of solutions to the customer</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> Deliver solutions which are highly valued by the customer as high impact, complex and strategic</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> Pro-actively monitor, manage and improve quality through specific metrics, customer satisfaction and issue resolution</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> Identify risk areas &amp; build and manage contingency to mitigate</b></h2></li>
 </ul>
 <p></p>
 <h2 class="jobSectionHeader"><b> OTHER RESPONSIBILITIES:</b></h2>
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  <li><h2 class="jobSectionHeader"><b> Lead and drive the development of new accounts</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> Grow existing accounts</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> Identify new market opportunities</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> Support requests for quotes (RFQ’)</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> Manage sales pipeline and track KPIs Relationship management</b></h2></li>
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 <p>.</p>
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 <h2 class="jobSectionHeader"><b> Qualifications:</b></h2>
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  <li><h2 class="jobSectionHeader"><b> Languages: Fluent in English (Essential)</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> 1-2 years professional experience in Business development, sales or account management, or someone from Sales background, intern who wants to grow in the field and could be the first job as BDE</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> Graduate degree (Desirable)</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> Experience in the logistics/transport sector and/or pharmaceutical/life science industry (Desirable)</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> Ability to work as part of a team and independently</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> High customer orientation and strong </b><b>communication/presentation</b><b> skills, verbally &amp; written</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> Self-motivated / self-dependent / reliable</b></h2></li>
  <li><h2 class="jobSectionHeader"><b> Able to prioritize workload</b></h2></li>
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 <p></p>
 <h1 class="jobSectionHeader"><b> What Cencora offers</b></h1>
 <p></p>
 <p>Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.</p>
 <p></p> Full time
 <p></p>
 <h1 class="jobSectionHeader"><b> Affiliated Companies</b></h1> Affiliated Companies: World Courier (Ireland) Limited
 <p></p>
 <h1 class="jobSectionHeader"><b> Equal Employment Opportunity</b></h1>
 <p>Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.</p>
 <p></p>
 <p>The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.</p>
 <p></p>
 <p>Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned</p>
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               Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
              
             
            
           
          
         
        
       
      
     
    
   
  
 
 
 
  
   
    
     
      
       
        
         
          
           
            
             
              
               
                
                 
                  
                   
                    
                     
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 About the Company: World Courier is a Global Specialty Logistics Company that designs world-class supply chain programs in complete alignment with customers’ business goals. The company delivers ultimate peace of mind for the transport and storage of time- and temperature-sensitive products. For more than 50 years, World Courier has delivered unsurpassed knowledge, global reach and flawless supply chain execution needed to become the most trusted specialty logistics company in the world. For more information, visit worldcourier.com.
 
  About the Role: We're looking for a Business Development Executive to join our Sales team. You'll oversee the acquisition of the customers across Ireland. You'll maximize the sales opportunities within assigned accounts and establishes productive, professional relationships with key personnel, and also do the analysis and development of the market potential.
 
  Responsibilities:
 
   Manage a portfolio of new and existing clients across all BioPharm markets
   Build and explore in-depth understanding of the customer's business, industry, strategic direction & competitors
   Develop strategic, value-added partnership with the customer by working with the key decision makers & influencers to position long term strategic issues and solutions
   Build understanding of full WC's capabilities and service/product offerings in the customer arena
   Deal with all aspects of specific marketing campaigns, tradeshows & seminars
   Identify, qualify and prioritize all potential opportunities related to the account(s)
   Engage regional WC operatives to identify opportunities to position their services into the account(s)
   Work with multi-functional departments to guide development of solutions to the customer
   Deliver solutions which are highly valued by the customer as high impact, complex and strategic
   Pro-actively monitor, manage and improve quality through specific metrics, customer satisfaction and issue resolution
   Identify risk areas & build and manage contingency to mitigate
 
 
  OTHER RESPONSIBILITIES:
 
   Lead and drive the development of new accounts
   Grow existing accounts
   Identify new market opportunities
   Support requests for quotes (RFQ’)
   Manage sales pipeline and track KPIs Relationship management
 
 
 .
 
  Qualifications:
 
   Languages: Fluent in English (Essential)
   1-2 years professional experience in Business development, sales or account management, or someone from Sales background, intern who wants to grow in the field and could be the first job as BDE
   Graduate degree (Desirable)
   Experience in the logistics/transport sector and/or pharmaceutical/life science industry (Desirable)
   Ability to work as part of a team and independently
   High customer orientation and strong communication/presentation skills, verbally & written
   Self-motivated / self-dependent / reliable
   Able to prioritize workload
 
 
  What Cencora offers
 
 Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
  Full time
 
  Affiliated Companies Affiliated Companies: World Courier (Ireland) Limited
 
  Equal Employment Opportunity
 Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
 
 The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
 
 Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned


Executive II - Business Development (IE) - Cencora

Executive II - Business Development (IE)

You need a valid driver's license, good driving record, local knowledge, customer service skills, cold chain and DG knowledge, attention to detail, problem anticipation, reliability, and teamwork.

You will pick up and deliver goods, complete paperwork, monitor packaging supplies, drive safely, communicate delivery progress, work overtime as needed, and assist with airport duties.

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               <p>Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!</p>
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                      <h1 class="jobSectionHeader"><b> Job Details</b></h1>
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 <p><b> PRIMARY DUTIES AND RESPONSIBILITIES:</b></p>
 <p>Always be courteous and helpful to World Courier customers and consignees. Pick up and deliver goods as requested. Ensure required paperwork is completed by customer/consignee. Use initiative and anticipate problems that may occur with deliveries. Keep Dispatch Officer informed of progress of deliveries and any delays. Drive safely and take care of company vehicles. Make up boxes for shipments as required. Monitor packaging materials and advise Operations Supervisor when stock is running low. Be prepared to work overtime during busy times. Request additional duties during quiet times. Airport duties as directed (including import and export). Work periodic weekends as rostered. Maintain abundant stock of packaging materials and labels</p>
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 <p><b> EXPERIENCE AND EDUCATIONAL REQUIREMENTS:</b></p>
 <p><b> REPORTS DIRECTLY TO: </b></p>
 <p>Dispatch Supervisor</p>
 <p><b> MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:</b></p>
 <p>Current driver's license. Good driving record. Good knowledge of metropolitan area. Pleasant &amp; proactive manner with customers. Good knowledge of cold chain management and basic DG Sense of urgency balanced by meticulous attention to detail. Ability to anticipate problems that may occur with deliveries. Initiative and commonsense. Reliable and accountable. Customer focus, ability to deliver +1 service. Ability to work in a team environment.</p>
 <p><b> WORK ENVIRONMENT</b></p>
 <p>The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
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                      <h1 class="jobSectionHeader"><b> What Cencora offers</b></h1>
                      <p></p>
                      <p>Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.</p>
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 <p></p> Full time
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 <h1 class="jobSectionHeader"><b> Equal Employment Opportunity</b></h1>
 <p>Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.</p>
 <p></p>
 <p>The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.</p>
 <p></p>
 <p>Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned</p>
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 <h1 class="jobSectionHeader"><b> Affiliated Companies:</b></h1> Affiliated Companies: World Courier de Espana, S.A.
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               Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
              
             
            
           
          
         
        
       
      
     
    
   
  
 
 
 
  
   
    
     
      
       
        
         
          
           
            
             
              
               
                
                 
                  
                   
                    
                     
                       Job Details
                     
                    
                   
                  
                 
                
               
              
             
            
           
          
         
        
       
      
     
    
   
  
 
 
  PRIMARY DUTIES AND RESPONSIBILITIES:
 Always be courteous and helpful to World Courier customers and consignees. Pick up and deliver goods as requested. Ensure required paperwork is completed by customer/consignee. Use initiative and anticipate problems that may occur with deliveries. Keep Dispatch Officer informed of progress of deliveries and any delays. Drive safely and take care of company vehicles. Make up boxes for shipments as required. Monitor packaging materials and advise Operations Supervisor when stock is running low. Be prepared to work overtime during busy times. Request additional duties during quiet times. Airport duties as directed (including import and export). Work periodic weekends as rostered. Maintain abundant stock of packaging materials and labels
 
  EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
  REPORTS DIRECTLY TO: 
 Dispatch Supervisor
  MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
 Current driver's license. Good driving record. Good knowledge of metropolitan area. Pleasant & proactive manner with customers. Good knowledge of cold chain management and basic DG Sense of urgency balanced by meticulous attention to detail. Ability to anticipate problems that may occur with deliveries. Initiative and commonsense. Reliable and accountable. Customer focus, ability to deliver +1 service. Ability to work in a team environment.
  WORK ENVIRONMENT
 The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
  
   
    
     
      
       
        
         
          
           
            
             
              
               
                
                 
                  
                   
                    
                     
                       What Cencora offers
                      
                      Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
                     
                    
                   
                  
                 
                
               
              
             
            
           
          
         
        
       
      
     
    
   
  
 
  Full time
 
  Equal Employment Opportunity
 Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
 
 The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
 
 Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
 
  Affiliated Companies: Affiliated Companies: World Courier de Espana, S.A.


Cencora

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