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BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits.

We build and invest in technologies that help you to identify improvements across lawyer & support staff resourcing, document production, financial performance and matter pricing.

We enable you to give your customers a better experience while empowering your people to be the best.

Whether you have one, a mix, or all of our products, our goal is to be your most trusted and value-add partner, enabling you to be successful in your role.

We support you to make big happen.

Technology

BigHand

You need 4+ years in B2B marketing, 1+ in product marketing, go-to-market strategy experience, strong communication skills, stakeholder management, digital marketing knowledge, and data analysis abilities.

You will create go-to-market strategies, conduct market analysis, develop messaging, produce sales materials, manage product communications, and support lead generation efforts.

Marketing

About BigHand BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through technology, insight and experience, we deliver success for our clients future. We enable our clients to give their customers a better experience while empowering their people to be their best. We make big happen for our customers. We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where we win together, we learn, we give back, we believe in each other and we find the fun. About The Role BigHand is looking for an ambitious Product Marketing Manager to help drive the next phase of growth for our Workflow Management and Financial Operations verticals. Reporting into the Head of Product Marketing, the Product Marketing Manager will be responsible for developing and executing go-to-market strategies, crafting compelling product messaging, and positioning our offerings to resonate with legal professionals. This role will work closely with the Product MD and Product Manager within our Workflow Management business to ensure marketing is contributing and delivering value at every stage of the product development process for this product. This role also presents an exciting opportunity to establish product marketing activities for our financial operations products, which sit within our Financial Productivity business. Due to the highly cross-functional nature of product marketing, this role will also work regularly with teams across the wider business including product, marketing, sales, solutions and customer success. What You’ll Do * Lead on creating the go-to-market positioning and value propositions for your products * Bring current and new solutions & features to market and contribute to the ongoing product strategy * Become a product evangelist and subject matter expert * Build competitor and market analysis – with continuous monitoring & updating * Build, understand & update ICPs (Ideal customer profiles) for both buyers and users of the products * Develop compelling audience messaging and content for each product/audience * Create and enhance sales enablement materials and run internal sales training * Work with teams across the business to ensure product enhancements are communicated effectively, both internally and externally * Plan and manage product operational and end-of-life communications * Be an expert on TAM & SAM for your products/verticals and how this should influence our wider marketing strategy * Keeping customer facing roadmaps up-to-date * Work with the wider marketing team to support lead generation activities for your products What We’re Looking For * At least 4 years previous work experience within a B2B marketing role, with at least 1 years’ experience working in a product marketing-focused role * Experience of developing and implementing successful go to market strategies and launches for new products * Excellent written and verbal communication skills, with experience of message development * Experience with cross-functional stakeholder management, with the ability to communicate, motivate and influence at the highest level * An understanding of the importance of digital marketing activities as part of the marketing mix * Experience of using a marketing automation tool, such as Pardot, for a targeted and personalised approach, delivering successful results * Excellent attention to detail and a strong customer focus * Experience analysing and distilling data into actionable insights to inform product marketing activities What We Offer * 15 days holiday per year (exc. public holidays) + 2 personal days to take for anything you like! * 3 additional BigHand days off between Christmas & New Year * Wellbeing benefits including medical, dental, vision, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG) * Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health * Opportunities to give back with company volunteer events and individual volunteer days * Career growth opportunities and study leave options * Family benefits including enhanced parental leave, secondary caregiver leave and fertility support * Financial benefits including retirement plan, life assurance, and flexible spending * Fully remote working * Growing business with a global presence and a true focus on work-life balance Our DEI Commitment We welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.

About BigHandBigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through technology, insight and experience, we deliver success for our clients future. We enable our clients to give their customers a better experience while empowering their people to be their best.We make big happen for our customers.We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where we win together, we learn, we give back, we believe in each other and we find the fun.About The RoleBigHand is looking for an ambitious Product Marketing Manager to help drive the next phase of growth for our Workflow Management and Financial Operations verticals. Reporting into the Head of Product Marketing, the Product Marketing Manager will be responsible for developing and executing go-to-market strategies, crafting compelling product messaging, and positioning our offerings to resonate with legal professionals.This role will work closely with the Product MD and Product Manager within our Workflow Management business to ensure marketing is contributing and delivering value at every stage of the product development process for this product. This role also presents an exciting opportunity to establish product marketing activities for our financial operations products, which sit within our Financial Productivity business.Due to the highly cross-functional nature of product marketing, this role will also work regularly with teams across the wider business including product, marketing, sales, solutions and customer success.What You’ll Do * Lead on creating the go-to-market positioning and value propositions for your products * Bring current and new solutions & features to market and contribute to the ongoing product strategy * Become a product evangelist and subject matter expert * Build competitor and market analysis – with continuous monitoring & updating * Build, understand & update ICPs (Ideal customer profiles) for both buyers and users of the products * Develop compelling audience messaging and content for each product/audience * Create and enhance sales enablement materials and run internal sales training * Work with teams across the business to ensure product enhancements are communicated effectively, both internally and externally * Plan and manage product operational and end-of-life communications * Be an expert on TAM & SAM for your products/verticals and how this should influence our wider marketing strategy * Keeping customer facing roadmaps up-to-date * Work with the wider marketing team to support lead generation activities for your products         What We’re Looking For * At least 4 years previous work experience within a B2B marketing role, with at least 1 years’ experience working in a product marketing-focused role * Experience of developing and implementing successful go to market strategies and launches for new products * Excellent written and verbal communication skills, with experience of message development * Experience with cross-functional stakeholder management, with the ability to communicate, motivate and influence at the highest level * An understanding of the importance of digital marketing activities as part of the marketing mix * Experience of using a marketing automation tool, such as Pardot, for a targeted and personalised approach, delivering successful results * Excellent attention to detail and a strong customer focus * Experience analysing and distilling data into actionable insights to inform product marketing activities         What We Offer * 15 days holiday per year (exc. public holidays) + 2 personal days to take for anything you like! * 3 additional BigHand days off between Christmas & New Year * Wellbeing benefits including medical, dental, vision, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG) * Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health * Opportunities to give back with company volunteer events and individual volunteer days * Career growth opportunities and study leave options * Family benefits including enhanced parental leave, secondary caregiver leave and fertility support * Financial benefits including retirement plan, life assurance, and flexible spending * Fully remote working * Growing business with a global presence and a true focus on work-life balance         Our DEI CommitmentWe welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.

Product Marketing Manager - BigHand

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Product Marketing Manager

You must have product discovery/delivery experience, strong communication, analytical, and planning skills, Agile/Scrum familiarity, workshop facilitation, and expertise in Enterprise software and Legal markets.

You will gather customer insights, align stakeholder goals, manage the product backlog, define user stories, participate in Agile ceremonies, oversee product creation, and support market research and demos.

Business, Operations & Strategy

London

About BigHand BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through technology, insight and experience, we deliver success for our clients future. We enable our clients to give their customers a better experience while empowering their people to be their best. We make big happen for our customers. We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where we win together, we learn, we give back, we believe in each other and we find the fun. We are proud to have ranked in Great Places to Work top 50 “UK’s Best Workplaces” list for 6 years. About The Role BigHand’s Technical Product teams sits at the heart of the business, focusing on solving customer and business problems through high-quality software solutions. The Product Owner is a key role in this, engaging with clients to understand their challenges & working with Agile Scrum teams to deliver the best possible solution. BigHand Product Owners engage with users and colleagues at all levels of seniority; they make change happen and are ambassadors for the business, internally and externally. What you’ll do * Be an expert in the domain, understanding customer and user needs along with product capabilities * Communicating with stakeholders (internal and external) ensuring the goals and vision are clear, and are aligned with the business objectives * Collaborate closely with the product designer and engineers to discover effective solutions, and then work together to deliver the solution to the market * Product backlog management * Define low level requirements (as User Stories) to deliver the product goal * Participate in Agile/Scrum ceremonies such as planning, refinement, daily stand-ups, showcases and retrospectives * Overseeing all stages of product creation including design and development * Support market research on new features & products * Support sales and marketing events with demonstrations of new products and features * Facilitate workshops and deliver presentations to generate feedback * Map business processes & create workflow models What We’re Looking For * Demonstrated understanding of the techniques used in product discovery and product delivery * Excellent communication & influencing skills * Superb diplomacy & negotiation skills * Strong analytical capabilities * Attention to detail * Excellent planning & organisation skills * Experience with Scrum and Agile * Ability to facilitate user workshops, brainstorming exercises Desired * Experience with Enterprise software * Experience with Legal markets * Experience with Azure DevOps What we offer * 25 days holiday (exc. bank holidays) + 3 BigHand days off between Christmas & New Year * Various wellbeing benefits including private medical, vision, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG) * Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health * Opportunities to give back with company volunteer events and individual volunteer days * Career growth opportunities and study leave allowance * Family benefits including enhanced parental leave, secondary caregiver leave and fertility support * Financial benefits including pension scheme, life assurance, and salary sacrificing * Cycle to Work Scheme and Tech Scheme * Growing business with a global presence, flexible working, modern offices, and remote work options Our DEI Commitment We welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.

About BigHandBigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through technology, insight and experience, we deliver success for our clients future. We enable our clients to give their customers a better experience while empowering their people to be their best.We make big happen for our customers.We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where we win together, we learn, we give back, we believe in each other and we find the fun. We are proud to have ranked in Great Places to Work top 50 “UK’s Best Workplaces” list for 6 years.About The RoleBigHand’s Technical Product teams sits at the heart of the business, focusing on solving customer and business problems through high-quality software solutions.The Product Owner is a key role in this, engaging with clients to understand their challenges & working with Agile Scrum teams to deliver the best possible solution.BigHand Product Owners engage with users and colleagues at all levels of seniority; they make change happen and are ambassadors for the business, internally and externally.What you’ll do * Be an expert in the domain, understanding customer and user needs along with product capabilities * Communicating with stakeholders (internal and external) ensuring the goals and vision are clear, and are aligned with the business objectives * Collaborate closely with the product designer and engineers to discover effective solutions, and then work together to deliver the solution to the market * Product backlog management * Define low level requirements (as User Stories) to deliver the product goal * Participate in Agile/Scrum ceremonies such as planning, refinement, daily stand-ups, showcases and retrospectives * Overseeing all stages of product creation including design and development * Support market research on new features & products * Support sales and marketing events with demonstrations of new products and features * Facilitate workshops and deliver presentations to generate feedback * Map business processes & create workflow models         What We’re Looking For * Demonstrated understanding of the techniques used in product discovery and product delivery * Excellent communication & influencing skills * Superb diplomacy & negotiation skills * Strong analytical capabilities * Attention to detail * Excellent planning & organisation skills * Experience with Scrum and Agile * Ability to facilitate user workshops, brainstorming exercises         Desired * Experience with Enterprise software * Experience with Legal markets * Experience with Azure DevOps         What we offer * 25 days holiday (exc. bank holidays) + 3 BigHand days off between Christmas & New Year * Various wellbeing benefits including private medical, vision, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG) * Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health * Opportunities to give back with company volunteer events and individual volunteer days * Career growth opportunities and study leave allowance * Family benefits including enhanced parental leave, secondary caregiver leave and fertility support * Financial benefits including pension scheme, life assurance, and salary sacrificing * Cycle to Work Scheme and Tech Scheme * Growing business with a global presence, flexible working, modern offices, and remote work options         Our DEI CommitmentWe welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.

Product Owner - BigHand

&lt;strong&gt;About BigHand&lt;br&gt;&lt;br&gt;&lt;/strong&gt;BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through technology, insight and experience, we deliver success for our clients future. We enable our clients to give their customers a better experience while empowering their people to be their best.&lt;br&gt;&lt;br&gt;We make big happen for our customers.&lt;br&gt;&lt;br&gt;We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where we win together, we learn, we give back, we believe in each other and we find the fun. We are proud to have ranked in Great Places to Work top 50 “UK’s Best Workplaces” list for 6 years.&lt;br&gt;&lt;br&gt;&lt;strong&gt;About The Role&lt;br&gt;&lt;br&gt;&lt;/strong&gt;BigHand’s Technical Product teams sits at the heart of the business, focusing on solving customer and business problems through high-quality software solutions.&lt;br&gt;&lt;br&gt;The Product Owner is a key role in this, engaging with clients to understand their challenges &amp;amp; working with Agile Scrum teams to deliver the best possible solution.&lt;br&gt;&lt;br&gt;BigHand Product Owners engage with users and colleagues at all levels of seniority; they make change happen and are ambassadors for the business, internally and externally.&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;strong&gt;What &lt;/strong&gt;you’ll do&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Be an expert in the domain, understanding customer and user needs along with product capabilities&lt;/li&gt;&lt;li&gt;Communicating with stakeholders (internal and external) ensuring the goals and vision are clear, and are aligned with the business objectives&lt;/li&gt;&lt;li&gt;Collaborate closely with the product designer and engineers to discover effective solutions, and then work together to deliver the solution to the market&lt;/li&gt;&lt;li&gt;Product backlog management&lt;/li&gt;&lt;li&gt;Define low level requirements (as User Stories) to deliver the product goal&lt;/li&gt;&lt;li&gt;Participate in Agile/Scrum ceremonies such as planning, refinement, daily stand-ups, showcases and retrospectives&lt;/li&gt;&lt;li&gt;Overseeing all stages of product creation including design and development&lt;/li&gt;&lt;li&gt;Support market research on new features &amp;amp; products&lt;/li&gt;&lt;li&gt;Support sales and marketing events with demonstrations of new products and features&lt;/li&gt;&lt;li&gt;Facilitate workshops and deliver presentations to generate feedback&lt;/li&gt;&lt;li&gt;Map business processes &amp;amp; create workflow models&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What We’re Looking For&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Demonstrated understanding of the techniques used in product discovery and product delivery&lt;/li&gt;&lt;li&gt;Excellent communication &amp;amp; influencing skills&lt;/li&gt;&lt;li&gt;Superb diplomacy &amp;amp; negotiation skills&lt;/li&gt;&lt;li&gt;Strong analytical capabilities&lt;/li&gt;&lt;li&gt;Attention to detail&lt;/li&gt;&lt;li&gt;Excellent planning &amp;amp; organisation skills&lt;/li&gt;&lt;li&gt;Experience with Scrum and Agile&lt;/li&gt;&lt;li&gt;Ability to facilitate user workshops, brainstorming exercises&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Desired&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Experience with Enterprise software&lt;/li&gt;&lt;li&gt;Experience with Legal markets&lt;/li&gt;&lt;li&gt;Experience with Azure DevOps&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What&lt;/strong&gt; we offer&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;25 days holiday (exc. bank holidays) + 3 BigHand days off between Christmas &amp;amp; New Year&lt;/li&gt;&lt;li&gt;Various wellbeing benefits including private medical, vision, online wellbeing programs &amp;amp; webinars, access to online therapy and Employee Resource Groups (ERG)&lt;/li&gt;&lt;li&gt;Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health&lt;/li&gt;&lt;li&gt;Opportunities to give back with company volunteer events and individual volunteer days&lt;/li&gt;&lt;li&gt;Career growth opportunities and study leave allowance&lt;/li&gt;&lt;li&gt;Family benefits including enhanced parental leave, secondary caregiver leave and fertility support&lt;/li&gt;&lt;li&gt;Financial benefits including pension scheme, life assurance, and salary sacrificing&lt;/li&gt;&lt;li&gt;Cycle to Work Scheme and Tech Scheme&lt;/li&gt;&lt;li&gt;Growing business with a global presence, flexible working, modern offices, and remote work options&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;em&gt;&lt;strong&gt;Our &lt;/strong&gt;DEI Commitment&lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;em&gt;We welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.&lt;br&gt;&lt;br&gt;&lt;/em&gt;

Product Owner

You need 3 years in B2B product marketing, go-to-market strategy experience, strong communication skills, stakeholder management, digital marketing knowledge, marketing automation tool experience, and data analysis skills.

You will shape product positioning, conduct market analysis, develop messaging, create sales materials, manage communications, maintain roadmaps, and support lead generation efforts.

Product

About BigHand BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through technology, insight and experience, we deliver success for our clients future. We enable our clients to give their customers a better experience while empowering their people to be their best. We make big happen for our customers. We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where we win together, we learn, we give back, we believe in each other and we find the fun. About The Role BigHand is looking for an ambitious Product Marketing Associate to help drive the next phase of growth for our Workflow Management and Financial Operations verticals. Reporting into the Head of Product Marketing, the Product Marketing Associate will be responsible for developing and executing go-to-market strategies, crafting compelling product messaging, and positioning our offerings to resonate with legal professionals. This role will work closely with the Product MD and Product Manager within our Workflow Management business to ensure marketing is contributing and delivering value at every stage of the product development process for this product. This role also presents an exciting opportunity to establish product marketing activities for our financial operations products, which sit within our Financial Productivity business. Due to the highly cross-functional nature of product marketing, this role will also work regularly with teams across the wider business including product, marketing, sales, solutions and customer success. What you’ll do * Create the go-to-market positioning for your products * Bring current and new solutions & features to market and contribute to the ongoing product strategy * Work closely with the product MD and product manager to create and evolve value propositions * Build competitor and market analysis – with continuous monitoring & updating * Build, understand & update ICPs (Ideal customer profiles) for both buyers and users of the products * Develop compelling audience messaging and content for each product/audience * Work with the revenue operations teams to create and enhance sales enablement materials * Work with teams across the business to ensure product enhancements are communicated effectively, both internally and externally * Plan and manage product operational and end-of-life communications * Be an expert on TAM & SAM for your products/verticals and how this should influence our wider marketing strategy * Keeping customer facing roadmaps up-to-date * Work with the wider marketing team to support lead generation activities for your products What We’re Looking For * At least 3 years previous work experience within a B2B marketing role, ideally with experience working in a product marketing-focused role * Experience of developing and implementing successful go to market strategies and launches for new products * Excellent written and verbal communication skills, with experience of message development * Experience with cross-functional stakeholder management, with the ability to communicate, motivate and influence at the highest level * An understanding of the importance of digital marketing activities as part of the marketing mix * Experience of using a marketing automation tool, such as Pardot, for a targeted and personalised approach, delivering successful results * Excellent attention to detail and a strong customer focus * Experience analysing and distilling data into actionable insights to inform product marketing activities What we offer * 25 days holiday (exc. bank holidays) + 3 BigHand days off between Christmas & New Year * Various wellbeing benefits including private medical, vision, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG) * Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health * Opportunities to give back with company volunteer events and individual volunteer days * Career growth opportunities and study leave allowance * Family benefits including enhanced parental leave, secondary caregiver leave and fertility support * Financial benefits including pension scheme, life assurance, and salary sacrificing * Cycle to Work Scheme and Tech Scheme * Growing business with a global presence, flexible working, modern offices, and remote work options Our DEI Commitment We welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.

About BigHandBigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through technology, insight and experience, we deliver success for our clients future. We enable our clients to give their customers a better experience while empowering their people to be their best.We make big happen for our customers.We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where we win together, we learn, we give back, we believe in each other and we find the fun.About The RoleBigHand is looking for an ambitious Product Marketing Associate to help drive the next phase of growth for our Workflow Management and Financial Operations verticals. Reporting into the Head of Product Marketing, the Product Marketing Associate will be responsible for developing and executing go-to-market strategies, crafting compelling product messaging, and positioning our offerings to resonate with legal professionals.This role will work closely with the Product MD and Product Manager within our Workflow Management business to ensure marketing is contributing and delivering value at every stage of the product development process for this product. This role also presents an exciting opportunity to establish product marketing activities for our financial operations products, which sit within our Financial Productivity business.Due to the highly cross-functional nature of product marketing, this role will also work regularly with teams across the wider business including product, marketing, sales, solutions and customer success.What you’ll do * Create the go-to-market positioning for your products * Bring current and new solutions & features to market and contribute to the ongoing product strategy * Work closely with the product MD and product manager to create and evolve value propositions * Build competitor and market analysis – with continuous monitoring & updating * Build, understand & update ICPs (Ideal customer profiles) for both buyers and users of the products * Develop compelling audience messaging and content for each product/audience * Work with the revenue operations teams to create and enhance sales enablement materials * Work with teams across the business to ensure product enhancements are communicated effectively, both internally and externally * Plan and manage product operational and end-of-life communications * Be an expert on TAM & SAM for your products/verticals and how this should influence our wider marketing strategy * Keeping customer facing roadmaps up-to-date * Work with the wider marketing team to support lead generation activities for your products         What We’re Looking For * At least 3 years previous work experience within a B2B marketing role, ideally with experience working in a product marketing-focused role * Experience of developing and implementing successful go to market strategies and launches for new products * Excellent written and verbal communication skills, with experience of message development * Experience with cross-functional stakeholder management, with the ability to communicate, motivate and influence at the highest level * An understanding of the importance of digital marketing activities as part of the marketing mix * Experience of using a marketing automation tool, such as Pardot, for a targeted and personalised approach, delivering successful results * Excellent attention to detail and a strong customer focus * Experience analysing and distilling data into actionable insights to inform product marketing activities         What we offer * 25 days holiday (exc. bank holidays) + 3 BigHand days off between Christmas & New Year * Various wellbeing benefits including private medical, vision, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG) * Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health * Opportunities to give back with company volunteer events and individual volunteer days * Career growth opportunities and study leave allowance * Family benefits including enhanced parental leave, secondary caregiver leave and fertility support * Financial benefits including pension scheme, life assurance, and salary sacrificing * Cycle to Work Scheme and Tech Scheme * Growing business with a global presence, flexible working, modern offices, and remote work options         Our DEI CommitmentWe welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.

Product Marketing Associate - BigHand

&lt;strong&gt;About BigHand&lt;br&gt;&lt;br&gt;&lt;/strong&gt;BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through technology, insight and experience, we deliver success for our clients future. We enable our clients to give their customers a better experience while empowering their people to be their best.&lt;br&gt;&lt;br&gt;We make big happen for our customers.&lt;br&gt;&lt;br&gt;We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where we win together, we learn, we give back, we believe in each other and we find the fun.&lt;br&gt;&lt;br&gt;&lt;strong&gt;About The Role&lt;br&gt;&lt;br&gt;&lt;/strong&gt;BigHand is looking for an ambitious Product Marketing Associate to help drive the next phase of growth for our Workflow Management and Financial Operations verticals. Reporting into the Head of Product Marketing, the Product Marketing Associate will be responsible for developing and executing go-to-market strategies, crafting compelling product messaging, and positioning our offerings to resonate with legal professionals.&lt;br&gt;&lt;br&gt;This role will work closely with the Product MD and Product Manager within our Workflow Management business to ensure marketing is contributing and delivering value at every stage of the product development process for this product. This role also presents an exciting opportunity to establish product marketing activities for our financial operations products, which sit within our Financial Productivity business.&lt;br&gt;&lt;br&gt;Due to the highly cross-functional nature of product marketing, this role will also work regularly with teams across the wider business including product, marketing, sales, solutions and customer success.&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;strong&gt;What &lt;/strong&gt;you’ll do &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Create the go-to-market positioning for your products&lt;/li&gt;&lt;li&gt;Bring current and new solutions &amp;amp; features to market and contribute to the ongoing product strategy&lt;/li&gt;&lt;li&gt;Work closely with the product MD and product manager to create and evolve value propositions &lt;/li&gt;&lt;li&gt;Build competitor and market analysis – with continuous monitoring &amp;amp; updating&lt;/li&gt;&lt;li&gt;Build, understand &amp;amp; update ICPs (Ideal customer profiles) for both buyers and users of the products&lt;/li&gt;&lt;li&gt;Develop compelling audience messaging and content for each product/audience &lt;/li&gt;&lt;li&gt;Work with the revenue operations teams to create and enhance sales enablement materials&lt;/li&gt;&lt;li&gt;Work with teams across the business to ensure product enhancements are communicated effectively, both internally and externally&lt;/li&gt;&lt;li&gt;Plan and manage product operational and end-of-life communications&lt;/li&gt;&lt;li&gt;Be an expert on TAM &amp;amp; SAM for your products/verticals and how this should influence our wider marketing strategy&lt;/li&gt;&lt;li&gt;Keeping customer facing roadmaps up-to-date&lt;/li&gt;&lt;li&gt;Work with the wider marketing team to support lead generation activities for your products&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What We’re Looking For&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;At least 3 years previous work experience within a B2B marketing role, ideally with experience working in a product marketing-focused role&lt;/li&gt;&lt;li&gt;Experience of developing and implementing successful go to market strategies and launches for new products&lt;/li&gt;&lt;li&gt;Excellent written and verbal communication skills, with experience of message development&lt;/li&gt;&lt;li&gt;Experience with cross-functional stakeholder management, with the ability to communicate, motivate and influence at the highest level&lt;/li&gt;&lt;li&gt;An understanding of the importance of digital marketing activities as part of the marketing mix&lt;/li&gt;&lt;li&gt;Experience of using a marketing automation tool, such as Pardot, for a targeted and personalised approach, delivering successful results&lt;/li&gt;&lt;li&gt;Excellent attention to detail and a strong customer focus&lt;/li&gt;&lt;li&gt;Experience analysing and distilling data into actionable insights to inform product marketing activities&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What&lt;/strong&gt; we offer&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;25 days holiday (exc. bank holidays) + 3 BigHand days off between Christmas &amp;amp; New Year&lt;/li&gt;&lt;li&gt;Various wellbeing benefits including private medical, vision, online wellbeing programs &amp;amp; webinars, access to online therapy and Employee Resource Groups (ERG)&lt;/li&gt;&lt;li&gt;Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health&lt;/li&gt;&lt;li&gt;Opportunities to give back with company volunteer events and individual volunteer days&lt;/li&gt;&lt;li&gt;Career growth opportunities and study leave allowance&lt;/li&gt;&lt;li&gt;Family benefits including enhanced parental leave, secondary caregiver leave and fertility support&lt;/li&gt;&lt;li&gt;Financial benefits including pension scheme, life assurance, and salary sacrificing&lt;/li&gt;&lt;li&gt;Cycle to Work Scheme and Tech Scheme&lt;/li&gt;&lt;li&gt;Growing business with a global presence, flexible working, modern offices, and remote work options&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;em&gt;&lt;strong&gt;Our &lt;/strong&gt;DEI Commitment &lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;em&gt;We welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.&lt;/em&gt;

Product Marketing Associate

You should have customer-facing software experience, strong training skills, a creative mindset, willingness to learn, positive attitude, and be based in the UK with potential travel flexibility.

You will deliver product training, provide customer support during onboarding, update project statuses, gather feedback, and demo software to users and IT staff.

Customer Relations

Software Engineering

Brighton & Hove

About BigHand BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through technology, insight and experience, we deliver success for our clients future. We enable our clients to give their customers a better experience while empowering their people to be their best. We make big happen for our customers. We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where we win together, we learn, we give back, we believe in each other and we find the fun. We are proud to have ranked in Great Places to Work top 50 “UK’s Best Workplaces” list for 6 years. About the role The Customer Onboarding Specialist is responsible for delivering product training and support to new customers adopting BigHand software solutions. You will deliver product training sessions to end users, ensuring they receive the skills and knowledge to be successful in their usage of BigHand product(s). This will involve conducting in-person and virtual training to external BigHand customers across the UK. This role is ideal for a junior professional wanting to take their next step forward within the software industry. Whether you have experience supporting customers through their usage of software, or have delivered exceptional customer experiences in another capacity, this role is perfect for someone passionate about customer success and partnering with customers to achieve big. What you’ll do * Build and deliver product training direct to BigHand end users. * Provide first-line support to customers throughout their onboarding journey. * Become an SME is BigHand software. * Work alongside the BigHand onboarding team to ensure a speedy and smooth implementation for new customers. * Produce accurate and regular project status reports and ensure all internal systems are kept updated with the current status of the project. * Gather customer feedback and take action as needed to improve customer adoption and usage. * Ability to demo the product to end users, IT staff, and prospects as needed. What we’re looking for * Prior experience working with software and customers in any capacity: this could be as a software trainer, customer support, customer success, onboarding or sales. * Confident in delivering engaging, informative and technical product training sessions to a diverse range of customers. * Ability to think creatively with a desire to exceed customer expectations. * Ability to learn new product offering and functionality as software updates are available. * Has a positive attitude to dealing with people, with strong listening and questioning skills * Must be based within the UK with ability to travel on-site to clients if requested. * Experience in the legal and/or healthcare sectors are a big plus, but not essential. What we offer * 25 days holiday (exc. bank holidays) + 3 BigHand days off between Christmas & New Year * Various wellbeing benefits including private medical, vision, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG) * Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health * Opportunities to give back with company volunteer events and individual volunteer days * Career growth opportunities and study leave allowance * Family benefits including enhanced parental leave, secondary caregiver leave and fertility support * Financial benefits including pension scheme, life assurance, and salary sacrificing * Cycle to Work Scheme and Tech Scheme * Growing business with a global presence, flexible working, modern offices, and remote work options Our DEI Commitment We welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.

About BigHandBigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through technology, insight and experience, we deliver success for our clients future. We enable our clients to give their customers a better experience while empowering their people to be their best.We make big happen for our customers.We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where we win together, we learn, we give back, we believe in each other and we find the fun. We are proud to have ranked in Great Places to Work top 50 “UK’s Best Workplaces” list for 6 years.About the roleThe Customer Onboarding Specialist is responsible for delivering product training and support to new customers adopting BigHand software solutions.You will deliver product training sessions to end users, ensuring they receive the skills and knowledge to be successful in their usage of BigHand product(s). This will involve conducting in-person and virtual training to external BigHand customers across the UK.This role is ideal for a junior professional wanting to take their next step forward within the software industry. Whether you have experience supporting customers through their usage of software, or have delivered exceptional customer experiences in another capacity, this role is perfect for someone passionate about customer success and partnering with customers to achieve big.What you’ll do * Build and deliver product training direct to BigHand end users. * Provide first-line support to customers throughout their onboarding journey. * Become an SME is BigHand software. * Work alongside the BigHand onboarding team to ensure a speedy and smooth implementation for new customers. * Produce accurate and regular project status reports and ensure all internal systems are kept updated with the current status of the project. * Gather customer feedback and take action as needed to improve customer adoption and usage. * Ability to demo the product to end users, IT staff, and prospects as needed.What we’re looking for * Prior experience working with software and customers in any capacity: this could be as a software trainer, customer support, customer success, onboarding or sales. * Confident in delivering engaging, informative and technical product training sessions to a diverse range of customers. * Ability to think creatively with a desire to exceed customer expectations. * Ability to learn new product offering and functionality as software updates are available. * Has a positive attitude to dealing with people, with strong listening and questioning skills * Must be based within the UK with ability to travel on-site to clients if requested. * Experience in the legal and/or healthcare sectors are a big plus, but not essential.What we offer * 25 days holiday (exc. bank holidays) + 3 BigHand days off between Christmas & New Year * Various wellbeing benefits including private medical, vision, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG) * Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health * Opportunities to give back with company volunteer events and individual volunteer days * Career growth opportunities and study leave allowance * Family benefits including enhanced parental leave, secondary caregiver leave and fertility support * Financial benefits including pension scheme, life assurance, and salary sacrificing * Cycle to Work Scheme and Tech Scheme * Growing business with a global presence, flexible working, modern offices, and remote work optionsOur DEI CommitmentWe welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.

Customer Onboarding Specialist - BigHand

Customer Onboarding Specialist

You need 3-5 years in ABM and webinars in B2B tech, strong project management skills, proficiency in Pardot and Salesforce, and excellent communication and collaboration abilities.

You will develop ABM campaigns, manage webinars, handle data communications, collaborate with stakeholders, and ensure alignment with broader marketing initiatives.

About BigHand BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through our expert knowledge and innovative technology, we enable our customers to achieve enhanced efficiency, better decision-making and harness their competitive edge. We build with tomorrow in mind, transforming ideas into action and empowering our customers to succeed in a world of constant change. We make big happen for our customers. We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where We Win Together, We Love to Learn, We Do the Right Thing, We Own It and We Find the Fun. About The Role The Marketing Programs Manager will drive BigHand’s Account-Based Marketing (ABM) efforts and webinar strategy. You will be responsible for executing targeted ABM programs, creating impactful webinars that nurture prospects, with a focus on lead generation and audience engagement. What you’ll do * ABM Programming: Develop and execute targeted ABM campaigns, continuously refining strategies to drive lead generation and improve outcomes. * Webinars: Plan, host, and market webinars that position BigHand as a thought leader, ensuring alignment with marketing and sales goals. * Data Management and Communication: Manage data and communications across ABM and webinars to ensure streamlined operations and engagement. * Stakeholder Management: Work with product and sales leaders to create compelling webinar content that aligns with broader marketing and sales objectives. * Collaboration: Work closely with other marketing teams to ensure alignment with wider marketing initiatives and strategies. What We’re Looking For * 3-5 years proven experience leading ABM, webinars, preferably in a B2B tech setting. * Strong project management skills with an ability to execute multiple programs simultaneously. * Proficiency in marketing automation and CRM tools. We use Pardot and Salesforce. * Excellent communication, collaboration, and stakeholder management skills. What we offer * 15 days vacation per year + 2 personal days to take for anything you like! * 10 paid holidays, including 4 floating holidays * 3 additional BigHand days off between Christmas & New Year * Wellbeing benefits including medical, dental, vision, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG) * Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health * Opportunities to give back with company volunteer events and individual volunteer days * Career growth opportunities and study leave options * Family benefits including enhanced parental leave and fertility support * Financial benefits including 401K with employer match, short-term disability, life insurance, and flexible spending accounts * Fully remote working * Growing business with a global presence and a true focus on work-life balance Our DEI Commitment We welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.

About BigHandBigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through our expert knowledge and innovative technology, we enable our customers to achieve enhanced efficiency, better decision-making and harness their competitive edge.We build with tomorrow in mind, transforming ideas into action and empowering our customers to succeed in a world of constant change. We make big happen for our customers.We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where We Win Together, We Love to Learn, We Do the Right Thing, We Own It and We Find the Fun.About The RoleThe Marketing Programs Manager will drive BigHand’s Account-Based Marketing (ABM) efforts and webinar strategy. You will be responsible for executing targeted ABM programs, creating impactful webinars that nurture prospects, with a focus on lead generation and audience engagement.What you’ll do * ABM Programming: Develop and execute targeted ABM campaigns, continuously refining strategies to drive lead generation and improve outcomes. * Webinars: Plan, host, and market webinars that position BigHand as a thought leader, ensuring alignment with marketing and sales goals. * Data Management and Communication: Manage data and communications across ABM and webinars to ensure streamlined operations and engagement. * Stakeholder Management: Work with product and sales leaders to create compelling webinar content that aligns with broader marketing and sales objectives. * Collaboration: Work closely with other marketing teams to ensure alignment with wider marketing initiatives and strategies.What We’re Looking For * 3-5 years proven experience leading ABM, webinars, preferably in a B2B tech setting. * Strong project management skills with an ability to execute multiple programs simultaneously. * Proficiency in marketing automation and CRM tools. We use Pardot and Salesforce. * Excellent communication, collaboration, and stakeholder management skills.What we offer * 15 days vacation per year + 2 personal days to take for anything you like! * 10 paid holidays, including 4 floating holidays * 3 additional BigHand days off between Christmas & New Year * Wellbeing benefits including medical, dental, vision, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG) * Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health * Opportunities to give back with company volunteer events and individual volunteer days * Career growth opportunities and study leave options * Family benefits including enhanced parental leave and fertility support * Financial benefits including 401K with employer match, short-term disability, life insurance, and flexible spending accounts * Fully remote working * Growing business with a global presence and a true focus on work-life balanceOur DEI CommitmentWe welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.

BigHand

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