BitSight provides cybersecurity ratings and risk management solutions to help organizations understand and improve their security posture. Their platform assesses and scores cybersecurity performance, offering insights into potential risks and vulnerabilities. BitSight’s mission is to enhance global cybersecurity by delivering actionable intelligence that enables organizations to manage and mitigate security risks effectively.

Technology

BitSight

You must have strong communication skills, manage customer relationships, collaborate with teams, handle multiple projects, adapt to issues, show enthusiasm for tech, and use tools like Salesforce and Gainsight.

You will onboard customers, build relationships with key stakeholders, mitigate churn, document interactions, advocate for improvements, and enhance team practices through research and initiatives.

Customer Relations

IT & Cybersecurity

Boston

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.<br><br>Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.<br><br><br> * We invented the cyber ratings industry in 2011<br> * Over 3000 customers trust Bitsight<br> * Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote<br>   <br>   <br><br>Responsibilities<br><br><br> * Become a power user of Bitsight products, capabilities and services<br> * Onboard customers: Lead onboarding plans, ensuring a smooth deployment and rapid time-to-value<br> * Engage professionally with users of free and paid access, creating relationships and generating CSQLs<br> * Aide customers and partners in their efforts to deploy and operationalize the Bitsight platform and APIs<br> * Build relationships: Build rapport with key stakeholders, from IT security practitioners to CISOs, based on their goals and challenges<br> * Mitigate churn: Address concerns, issues, and assist renewals helping customers achieve value outcomes<br> * Collaborate internally via Voice of Customer: Partner with other customer facing, and internal teams to advocate for customers and drive improvements<br> * Consistently document notes, risks, and successes for customers and internal audiences<br> * Give recommendations and provide updates on the status of active items to all stakeholders<br> * Respond to all communication in a timely and professional manner<br> * Perform research, develop skills and take initiative in ways that improve team best practices<br>   <br>   <br><br>Requirements<br><br><br> * Strong verbal, written, and interpersonal skills, with excellent planning and organizational skills<br> * Proven experience: a track record of managing high volume customer relationships and engagements<br> * Experience working with sales and customer facing teams<br> * Coachable and actively seeks constructive feedback without a fear of failure<br> * Project management: can manage multiple projects simultaneously, prioritize, and meet deadlines<br> * Independently adapt from the plan in order to troubleshoot and solve customer issues<br> * Interest in the tech: enthusiastic about cybersecurity and eager to learn about the industry<br> * Experience with common customer success tools like salesforce.com and Gainsight<br>   <br>   <br><br>Diversity. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.<br><br>Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.<br><br>Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.<br><br>Additional Information for United States of America Applicants:<br><br>Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email recruiting@bitsight.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.<br><br>Qualified applicants with criminal histories will be considered for employment consistent with applicable law.<br><br>This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.<br><br>The anticipated hiring base salary range for this position is US$85, 000 to $105, 000 annually for US-based employees. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations, is based on a full-time work schedule, and is Bitsight’s good faith estimate as of the date of this posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.In addition to base salary, this role is eligible for participation in a bonus or commission plan and an equity grant. Bitsight also offers a competitive benefits package, including but not but limited to medical, dental, and vision insurance; paid parental leave; flexible time off; a 401(k) plan with employee and company contribution opportunities; life and disability insurance; and tuition reimbursement.

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis. * We invented the cyber ratings industry in 2011 * Over 3000 customers trust Bitsight * Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote      Responsibilities * Become a power user of Bitsight products, capabilities and services * Onboard customers: Lead onboarding plans, ensuring a smooth deployment and rapid time-to-value * Engage professionally with users of free and paid access, creating relationships and generating CSQLs * Aide customers and partners in their efforts to deploy and operationalize the Bitsight platform and APIs * Build relationships: Build rapport with key stakeholders, from IT security practitioners to CISOs, based on their goals and challenges * Mitigate churn: Address concerns, issues, and assist renewals helping customers achieve value outcomes * Collaborate internally via Voice of Customer: Partner with other customer facing, and internal teams to advocate for customers and drive improvements * Consistently document notes, risks, and successes for customers and internal audiences * Give recommendations and provide updates on the status of active items to all stakeholders * Respond to all communication in a timely and professional manner * Perform research, develop skills and take initiative in ways that improve team best practices      Requirements * Strong verbal, written, and interpersonal skills, with excellent planning and organizational skills * Proven experience: a track record of managing high volume customer relationships and engagements * Experience working with sales and customer facing teams * Coachable and actively seeks constructive feedback without a fear of failure * Project management: can manage multiple projects simultaneously, prioritize, and meet deadlines * Independently adapt from the plan in order to troubleshoot and solve customer issues * Interest in the tech: enthusiastic about cybersecurity and eager to learn about the industry * Experience with common customer success tools like salesforce.com and Gainsight      Diversity. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.Additional Information for United States of America Applicants:Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email recruiting@bitsight.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.Qualified applicants with criminal histories will be considered for employment consistent with applicable law.This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.The anticipated hiring base salary range for this position is US$85, 000 to $105, 000 annually for US-based employees. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations, is based on a full-time work schedule, and is Bitsight’s good faith estimate as of the date of this posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.In addition to base salary, this role is eligible for participation in a bonus or commission plan and an equity grant. Bitsight also offers a competitive benefits package, including but not but limited to medical, dental, and vision insurance; paid parental leave; flexible time off; a 401(k) plan with employee and company contribution opportunities; life and disability insurance; and tuition reimbursement.

Senior Customer Success Manager - BitSight

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.&lt;br&gt;&lt;br&gt;Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;We invented the cyber ratings industry in 2011&lt;/li&gt;&lt;li&gt;Over 3000 customers trust Bitsight&lt;/li&gt;&lt;li&gt;Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Become a power user of Bitsight products, capabilities and services&lt;/li&gt;&lt;li&gt;Onboard customers: Lead onboarding plans, ensuring a smooth deployment and rapid time-to-value&lt;/li&gt;&lt;li&gt;Engage professionally with users of free and paid access, creating relationships and generating CSQLs&lt;/li&gt;&lt;li&gt;Aide customers and partners in their efforts to deploy and operationalize the Bitsight platform and APIs&lt;/li&gt;&lt;li&gt;Build relationships: Build rapport with key stakeholders, from IT security practitioners to CISOs, based on their goals and challenges&lt;/li&gt;&lt;li&gt;Mitigate churn: Address concerns, issues, and assist renewals helping customers achieve value outcomes&lt;/li&gt;&lt;li&gt;Collaborate internally via Voice of Customer: Partner with other customer facing, and internal teams to advocate for customers and drive improvements&lt;/li&gt;&lt;li&gt;Consistently document notes, risks, and successes for customers and internal audiences&lt;/li&gt;&lt;li&gt;Give recommendations and provide updates on the status of active items to all stakeholders&lt;/li&gt;&lt;li&gt;Respond to all communication in a timely and professional manner&lt;/li&gt;&lt;li&gt;Perform research, develop skills and take initiative in ways that improve team best practices&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Strong verbal, written, and interpersonal skills, with excellent planning and organizational skills&lt;/li&gt;&lt;li&gt;Proven experience: a track record of managing high volume customer relationships and engagements&lt;/li&gt;&lt;li&gt;Experience working with sales and customer facing teams&lt;/li&gt;&lt;li&gt;Coachable and actively seeks constructive feedback without a fear of failure&lt;/li&gt;&lt;li&gt;Project management: can manage multiple projects simultaneously, prioritize, and meet deadlines&lt;/li&gt;&lt;li&gt;Independently adapt from the plan in order to troubleshoot and solve customer issues&lt;/li&gt;&lt;li&gt;Interest in the tech: enthusiastic about cybersecurity and eager to learn about the industry&lt;/li&gt;&lt;li&gt;Experience with common customer success tools like salesforce.com and Gainsight&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Diversity. &lt;/strong&gt;Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Culture.&lt;/strong&gt; We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Open-minded.&lt;/strong&gt; If you got to this point, we hope you’re feeling excited about the job description you just read. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Additional Information for United States of America Applicants&lt;/strong&gt;:&lt;br&gt;&lt;br&gt;Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email recruiting@bitsight.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.&lt;br&gt;&lt;br&gt;Qualified applicants with criminal histories will be considered for employment consistent with applicable law.&lt;br&gt;&lt;br&gt;This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.&lt;br&gt;&lt;br&gt;The anticipated hiring base salary range for this position is US$85, 000 to $105, 000 annually for US-based employees. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations, is based on a full-time work schedule, and is Bitsight’s good faith estimate as of the date of this posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.In addition to base salary, this role is eligible for participation in a bonus or commission plan and an equity grant. Bitsight also offers a competitive benefits package, including but not but limited to medical, dental, and vision insurance; paid parental leave; flexible time off; a 401(k) plan with employee and company contribution opportunities; life and disability insurance; and tuition reimbursement.

Bitsight

Senior Customer Success Manager

United Kingdom

Canada

United States

Portugal

You should have a relevant degree, 10-15 years in people operations, global team management, expertise in compensation and benefits, strong analytical skills, and commitment to diversity.

You will strategize total rewards, manage compensation and benefits programs, ensure compliance, optimize vendor relations, mentor a global team, and leverage analytics for insights and improvements.

People, HR & Administration

<div>
 <div>
  Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.<br> Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.
 </div>
 <ul>
  <li>We invented the cyber ratings industry in 2011</li>
  <li>Over 3000 customers trust Bitsight</li>
  <li>Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote</li>
 </ul>
 <div></div>
 <div>
  The Director of People Operations and Total Rewards will lead Bitsight's efforts in crafting and executing a best-in-class people operations and total rewards strategy. This role will oversee a global team and will be responsible for developing, implementing, and managing comprehensive compensation, benefits, and rewards programs that attract, motivate, and retain top talent. Reporting to the Chief People Officer, you will be a key driver in fostering a high-performance culture while ensuring our people strategies align with Bitsight’s mission and values.
 </div>
 <div></div>
 <div>
  Key Responsibilities
 </div>
 <ul>
  <li>
   <div>
    Total Rewards Strategy:
   </div>
   <ul>
    <li>
     <div>
      Develop and execute a strategic total rewards plan to align with Bitsight’s business goals, culture, and values.
     </div></li>
    <li>
     <div>
      Oversee the design, implementation, and management of compensation structures, incentive programs, equity plans, and global benefits packages.
     </div></li>
    <li>
     <div>
      Continuously evaluate market data and trends to ensure our total rewards strategy remains competitive in attracting and retaining top talent globally.
     </div></li>
   </ul></li>
  <li>
   <div>
    Compensation &amp; Benefits:
   </div>
   <ul>
    <li>
     <div>
      Lead global compensation planning, salary benchmarking, and market analysis to ensure internal equity and external competitiveness.
     </div></li>
    <li>
     <div>
      Oversee the design and administration of comprehensive benefits programs, including health, wellness, retirement, and other perks that meet the diverse needs of a global workforce.
     </div></li>
    <li>
     <div>
      Manage vendor relationships and oversee contract negotiations to optimize benefit offerings and control costs.
     </div></li>
   </ul></li>
  <li>
   <div>
    Equity Program Administration:
   </div>
   <ul>
    <li>
     <div>
      Administer and manage all aspects of our global equity compensation programs, including stock options and restricted stock units (RSUs).
     </div></li>
    <li>
     <div>
      Ensure accurate and timely processing of equity transactions, including grants, exercises, vesting, terminations, annual tax filings, FMV updates, etc
     </div></li>
    <li>
     <div>
      Coordinate with internal teams and external vendors to ensure seamless execution of equity programs.
     </div></li>
   </ul></li>
  <li>
   <div>
    People Operations Management:
   </div>
   <ul>
    <li>
     <div>
      Drive operational excellence across all people operations functions, including onboarding, payroll, HRIS management, and employee data governance.
     </div></li>
    <li>
     <div>
      Develop and implement scalable processes to support the growth of Bitsight, ensuring a seamless employee experience.
     </div></li>
    <li>
     <div>
      Partner with cross-functional teams to enhance HR technology solutions that streamline workflows and improve data analytics capabilities.
     </div></li>
   </ul></li>
  <li>
   <div>
    Global Team Leadership:
   </div>
   <ul>
    <li>
     <div>
      Lead and mentor a global team, fostering a collaborative and inclusive environment.
     </div></li>
    <li>
     <div>
      Build and develop a high-performing team, providing coaching, guidance, and professional development opportunities.
     </div></li>
    <li>
     <div>
      Collaborate with regional HR leaders to tailor people operations and total rewards programs that align with local regulations and cultural nuances.
     </div></li>
   </ul></li>
  <li>
   <div>
    Data-Driven Decision Making:
   </div>
   <ul>
    <li>
     <div>
      Leverage HR analytics to inform and improve people operations processes, compensation, and total rewards strategies.
     </div></li>
    <li>
     <div>
      Provide regular reporting and insights on key metrics, trends, and ROI of total rewards programs to senior leadership.
     </div></li>
    <li>
     <div>
      Ensure compliance with relevant regulations and best practices in compensation and benefits.
     </div></li>
   </ul></li>
 </ul>
 <div></div>
 <div>
  Qualifications
 </div>
 <ul>
  <li>
   <div>
    Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree or HR certification (e.g., CCP, CBP, PHR, SHRM-SCP) preferred.
   </div></li>
  <li>
   <div>
    10-15 years of experience in people operations, compensation, benefits, and/or total rewards, with a strong understanding of both U.S. and international markets.
   </div></li>
  <li>
   <div>
    Proven experience managing a global team and implementing scalable, inclusive people operations processes.
   </div></li>
  <li>
   <div>
    Expertise in compensation structure design, market benchmarking, and benefits program management.
   </div></li>
  <li>
   <div>
    Strong analytical skills, with the ability to leverage data for informed decision-making.
   </div></li>
  <li>
   <div>
    Excellent interpersonal, communication, and leadership skills, with a track record of successful collaboration with cross-functional teams.
   </div></li>
  <li>
   <div>
    Demonstrated commitment to diversity, equity, and inclusion, with the ability to build programs that reflect these values.
   </div></li>
  <li>
   <div>
    Proficiency in equity management software and HRIS systems (Carta &amp; Workday experience preferred).
   </div></li>
 </ul>
 <div></div>
 <div>
  Diversity. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.
 </div>
 <div>
  Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.
 </div>
 <div>
  Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.
 </div>
 <div></div>
 <div>
  Additional Information for United States of America Applicants:
 </div>
 <div></div>
 <div>
  Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email 
  <div>
   recruiting@bitsight.com
  </div>. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.
 </div>
 <div></div>
 <div>
  Qualified applicants with criminal histories will be considered for employment consistent with applicable law.
 </div>
 <div></div>
 <div>
  This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.
 </div>
 <div></div>
 <div>
  The anticipated hiring base salary range for this position is US$165,000 to $185,000 annually for US-based employees. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations, is based on a full-time work schedule, and is Bitsight’s good faith estimate as of the date of this posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.In addition to base salary, this role is eligible for participation in a bonus or commission plan and an equity grant. Bitsight also offers a competitive benefits package, including but not but limited to medical, dental, and vision insurance; paid parental leave; flexible time off; a 401(k) plan with employee and company contribution opportunities; life and disability insurance; and tuition reimbursement.
 </div>
</div>


 
  Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss. Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.
 
 
  We invented the cyber ratings industry in 2011
  Over 3000 customers trust Bitsight
  Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote
 
 
 
  The Director of People Operations and Total Rewards will lead Bitsight's efforts in crafting and executing a best-in-class people operations and total rewards strategy. This role will oversee a global team and will be responsible for developing, implementing, and managing comprehensive compensation, benefits, and rewards programs that attract, motivate, and retain top talent. Reporting to the Chief People Officer, you will be a key driver in fostering a high-performance culture while ensuring our people strategies align with Bitsight’s mission and values.
 
 
 
  Key Responsibilities
 
 
  
   
    Total Rewards Strategy:
   
   
    
     
      Develop and execute a strategic total rewards plan to align with Bitsight’s business goals, culture, and values.
     
    
     
      Oversee the design, implementation, and management of compensation structures, incentive programs, equity plans, and global benefits packages.
     
    
     
      Continuously evaluate market data and trends to ensure our total rewards strategy remains competitive in attracting and retaining top talent globally.
     
   
  
   
    Compensation & Benefits:
   
   
    
     
      Lead global compensation planning, salary benchmarking, and market analysis to ensure internal equity and external competitiveness.
     
    
     
      Oversee the design and administration of comprehensive benefits programs, including health, wellness, retirement, and other perks that meet the diverse needs of a global workforce.
     
    
     
      Manage vendor relationships and oversee contract negotiations to optimize benefit offerings and control costs.
     
   
  
   
    Equity Program Administration:
   
   
    
     
      Administer and manage all aspects of our global equity compensation programs, including stock options and restricted stock units (RSUs).
     
    
     
      Ensure accurate and timely processing of equity transactions, including grants, exercises, vesting, terminations, annual tax filings, FMV updates, etc
     
    
     
      Coordinate with internal teams and external vendors to ensure seamless execution of equity programs.
     
   
  
   
    People Operations Management:
   
   
    
     
      Drive operational excellence across all people operations functions, including onboarding, payroll, HRIS management, and employee data governance.
     
    
     
      Develop and implement scalable processes to support the growth of Bitsight, ensuring a seamless employee experience.
     
    
     
      Partner with cross-functional teams to enhance HR technology solutions that streamline workflows and improve data analytics capabilities.
     
   
  
   
    Global Team Leadership:
   
   
    
     
      Lead and mentor a global team, fostering a collaborative and inclusive environment.
     
    
     
      Build and develop a high-performing team, providing coaching, guidance, and professional development opportunities.
     
    
     
      Collaborate with regional HR leaders to tailor people operations and total rewards programs that align with local regulations and cultural nuances.
     
   
  
   
    Data-Driven Decision Making:
   
   
    
     
      Leverage HR analytics to inform and improve people operations processes, compensation, and total rewards strategies.
     
    
     
      Provide regular reporting and insights on key metrics, trends, and ROI of total rewards programs to senior leadership.
     
    
     
      Ensure compliance with relevant regulations and best practices in compensation and benefits.
     
   
 
 
 
  Qualifications
 
 
  
   
    Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree or HR certification (e.g., CCP, CBP, PHR, SHRM-SCP) preferred.
   
  
   
    10-15 years of experience in people operations, compensation, benefits, and/or total rewards, with a strong understanding of both U.S. and international markets.
   
  
   
    Proven experience managing a global team and implementing scalable, inclusive people operations processes.
   
  
   
    Expertise in compensation structure design, market benchmarking, and benefits program management.
   
  
   
    Strong analytical skills, with the ability to leverage data for informed decision-making.
   
  
   
    Excellent interpersonal, communication, and leadership skills, with a track record of successful collaboration with cross-functional teams.
   
  
   
    Demonstrated commitment to diversity, equity, and inclusion, with the ability to build programs that reflect these values.
   
  
   
    Proficiency in equity management software and HRIS systems (Carta & Workday experience preferred).
   
 
 
 
  Diversity. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.
 
 
  Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.
 
 
  Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.
 
 
 
  Additional Information for United States of America Applicants:
 
 
 
  Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email 
  
   recruiting@bitsight.com
  . This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.
 
 
 
  Qualified applicants with criminal histories will be considered for employment consistent with applicable law.
 
 
 
  This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.
 
 
 
  The anticipated hiring base salary range for this position is US$165,000 to $185,000 annually for US-based employees. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations, is based on a full-time work schedule, and is Bitsight’s good faith estimate as of the date of this posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.In addition to base salary, this role is eligible for participation in a bonus or commission plan and an equity grant. Bitsight also offers a competitive benefits package, including but not but limited to medical, dental, and vision insurance; paid parental leave; flexible time off; a 401(k) plan with employee and company contribution opportunities; life and disability insurance; and tuition reimbursement.
 


Director, People Operations & Total Rewards - BitSight

Director, People Operations & Total Rewards

You need a Bachelor’s degree, 3-5 years in learning and development, strong instructional design skills, familiarity with SCORM and authoring tools, excellent presentation skills, and strong analytical abilities.

You will design and deliver training programs, conduct sessions, assess learning needs, measure program impact, manage LMS, and update learning resources for organizational development.

<div>
 <div>
  Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.<br> Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.
 </div>
 <ul>
  <li>We invented the cyber ratings industry in 2011</li>
  <li>Over 3000 customers trust Bitsight</li>
  <li>Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote</li>
 </ul>
 <div></div>
 <div>
  Responsibilities:
 </div>
 <ul>
  <li>
   <div>
    Design and implement comprehensive learning programs and training modules, both online and in-person, that address skill gaps and improve performance
   </div></li>
  <li>
   <div>
    Facilitate engaging training sessions, workshops, and presentations for employees at all levels
   </div></li>
  <li>
   <div>
    Take primary role in planning leadership, management, and cultural development programs
   </div></li>
  <li>
   <div>
    Collaborate with department leaders and HR to assess organizational learning needs through surveys, interviews, and performance metrics.
   </div></li>
  <li>
   <div>
    Measure the impact of L&amp;D programs through quantitative and qualitative methods
   </div></li>
  <li>
   <div>
    Utilize learning management systems (LMS) to organize, track, and report on employee training participation and completion
   </div></li>
  <li>
   <div>
    Maintain and update digital and print learning resources, ensuring content is current and relevant
   </div></li>
 </ul>
 <div></div>
 <div>
  Qualifications
 </div>
 <ul>
  <li>
   <div>
    Bachelors level qualification and 3-5 years of experience in learning and development
   </div></li>
  <li>
   <div>
    Strong instructional design skills with experience in e-learning platforms and multimedia tools
   </div></li>
  <li>
   <div>
    Familiarity with SCORM-compliant courses, authoring tools (e.g., Articulate), and advanced LMS features
   </div></li>
  <li>
   <div>
    Excellent facilitation, presentation, and public speaking skills
   </div></li>
  <li>
   <div>
    Strong analytical skills to assess training needs and evaluate program effectiveness
   </div></li>
  <li>
   <div>
    Ability to manage multiple projects and prioritize effectively
   </div></li>
  <li>
   <div>
    Strong organizational/planning skills and the ability to prioritize multiple tasks and a high attention to detail
   </div></li>
 </ul>
 <div></div>
 <div>
  Diversity. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.
 </div>
 <div>
  Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.
 </div>
 <div>
  Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.
 </div>
 <div></div>
 <div>
  Additional Information for United States of America Applicants:
 </div>
 <div></div>
 <div>
  Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email 
  <div>
   recruiting@bitsight.com
  </div>. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.
 </div>
 <div></div>
 <div>
  Qualified applicants with criminal histories will be considered for employment consistent with applicable law.
 </div>
 <div></div>
 <div>
  This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.
 </div>
 <div></div>
 <div>
  The anticipated hiring base salary range for this position is US$70,000 to $90,000 annually for US-based employees. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations, is based on a full-time work schedule, and is Bitsight’s good faith estimate as of the date of this posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.In addition to base salary, this role is eligible for participation in a bonus or commission plan and an equity grant. Bitsight also offers a competitive benefits package, including but not but limited to medical, dental, and vision insurance; paid parental leave; flexible time off; a 401(k) plan with employee and company contribution opportunities; life and disability insurance; and tuition reimbursement.
 </div>
</div>


 
  Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss. Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.
 
 
  We invented the cyber ratings industry in 2011
  Over 3000 customers trust Bitsight
  Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote
 
 
 
  Responsibilities:
 
 
  
   
    Design and implement comprehensive learning programs and training modules, both online and in-person, that address skill gaps and improve performance
   
  
   
    Facilitate engaging training sessions, workshops, and presentations for employees at all levels
   
  
   
    Take primary role in planning leadership, management, and cultural development programs
   
  
   
    Collaborate with department leaders and HR to assess organizational learning needs through surveys, interviews, and performance metrics.
   
  
   
    Measure the impact of L&D programs through quantitative and qualitative methods
   
  
   
    Utilize learning management systems (LMS) to organize, track, and report on employee training participation and completion
   
  
   
    Maintain and update digital and print learning resources, ensuring content is current and relevant
   
 
 
 
  Qualifications
 
 
  
   
    Bachelors level qualification and 3-5 years of experience in learning and development
   
  
   
    Strong instructional design skills with experience in e-learning platforms and multimedia tools
   
  
   
    Familiarity with SCORM-compliant courses, authoring tools (e.g., Articulate), and advanced LMS features
   
  
   
    Excellent facilitation, presentation, and public speaking skills
   
  
   
    Strong analytical skills to assess training needs and evaluate program effectiveness
   
  
   
    Ability to manage multiple projects and prioritize effectively
   
  
   
    Strong organizational/planning skills and the ability to prioritize multiple tasks and a high attention to detail
   
 
 
 
  Diversity. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.
 
 
  Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.
 
 
  Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.
 
 
 
  Additional Information for United States of America Applicants:
 
 
 
  Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email 
  
   recruiting@bitsight.com
  . This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.
 
 
 
  Qualified applicants with criminal histories will be considered for employment consistent with applicable law.
 
 
 
  This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.
 
 
 
  The anticipated hiring base salary range for this position is US$70,000 to $90,000 annually for US-based employees. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations, is based on a full-time work schedule, and is Bitsight’s good faith estimate as of the date of this posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.In addition to base salary, this role is eligible for participation in a bonus or commission plan and an equity grant. Bitsight also offers a competitive benefits package, including but not but limited to medical, dental, and vision insurance; paid parental leave; flexible time off; a 401(k) plan with employee and company contribution opportunities; life and disability insurance; and tuition reimbursement.
 


Learning & Development Specialist - BitSight

Learning & Development Specialist

You need a Bachelor's in Accounting, 1-3 years in Accounts Payable, strong communication, Excel proficiency, and problem-solving skills. Detail-oriented, organized, and able to meet deadlines.

You will process invoices, manage expense reports, perform reconciliations, assist with audits, resolve discrepancies, and improve AP processes, ensuring compliance with internal controls.

Accounting & Tax

Lisbon

<div>
 <div>
  Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.<br> Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.
 </div>
 <ul>
  <li>We invented the cyber ratings industry in 2011</li>
  <li>Over 3000 customers trust Bitsight</li>
  <li>Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote</li>
 </ul>
 <div></div>
 <div>
  Duties and Responsibilities
 </div>
 <ul>
  <li>Responsible for all accounting work necessary to ensure accounts payable are processed in a timely manner</li>
  <li>Responsible for accurate coding and voucher entry of vendor invoices into the accounting system</li>
  <li>Review all invoices for appropriate documentation &amp; approvals prior to payment</li>
  <li>Review and process credit card bills</li>
  <li>Review and process expense reports and receipts according to company policy</li>
  <li>Maintain Accounts Payable electronic files and storage</li>
  <li>Research and resolve invoice discrepancies and issues</li>
  <li>Perform month-end balance sheet reconciliations</li>
  <li>Assist in month-end closing and accrual process</li>
  <li>Assist in annual external audits</li>
  <li>Perform analytical and ad hoc reporting as required</li>
  <li>Work with internal and external customers regarding account inquiries</li>
  <li>Ensure compliance with internal controls in accordance with policy Look for areas of process improvement to ensure efficient and effective processing of AP transactions</li>
  <li>Assist with other projects as needed</li>
 </ul>
 <div></div>
 <div>
  Skills and Requirements
 </div>
 <ul>
  <li>Bachelor’s degree in Accounting is preferred</li>
  <li>1-3 years of Accounts Payable experience</li>
  <li>Demonstrated ability to consistently work within fixed timeframes and meet deadlines</li>
  <li>Experience with a General Ledger Accounting System, the NetSuite One World accounting platform is preferred</li>
  <li>Strong written and verbal communication skills</li>
  <li>Maintain the highest standards of accuracy and precision; detail-oriented, highly organized and resourceful</li>
  <li>Exceptional work ethic, team mentality, positive attitude, highly driven, self-motivated, and excellent business partnering skills</li>
  <li>Genuine desire to make meaningful contributions on a team with big aspirations</li>
  <li>Proficiency in Excel, Word, and PowerPoint required</li>
  <li>Demonstrated experience serving internal and external customers</li>
  <li>Solid knowledge of accounting fundamentals</li>
  <li>Strong decision-making, problem-solving, and analytical skills</li>
  <li>Proven ability to be hard-working, inquisitive, and a problem solver</li>
  <li>Excellent customer service skills and problem-resolution skills</li>
  <li>Ability to plan, organize, and execute multiple tasks in a fast-paced environment</li>
 </ul>
 <div></div>
 <div>
  Diversity. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.
 </div>
 <div>
  Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.
 </div>
 <div>
  Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.
 </div>
 <div></div>
 <div>
  Additional Information for United States of America Applicants:
 </div>
 <div></div>
 <div>
  Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email 
  <div>
   recruiting@bitsight.com
  </div>. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.
 </div>
 <div></div>
 <div>
  Qualified applicants with criminal histories will be considered for employment consistent with applicable law.
 </div>
 <div></div>
 <div>
  This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.
 </div>
</div>
<div></div>


 
  Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss. Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.
 
 
  We invented the cyber ratings industry in 2011
  Over 3000 customers trust Bitsight
  Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote
 
 
 
  Duties and Responsibilities
 
 
  Responsible for all accounting work necessary to ensure accounts payable are processed in a timely manner
  Responsible for accurate coding and voucher entry of vendor invoices into the accounting system
  Review all invoices for appropriate documentation & approvals prior to payment
  Review and process credit card bills
  Review and process expense reports and receipts according to company policy
  Maintain Accounts Payable electronic files and storage
  Research and resolve invoice discrepancies and issues
  Perform month-end balance sheet reconciliations
  Assist in month-end closing and accrual process
  Assist in annual external audits
  Perform analytical and ad hoc reporting as required
  Work with internal and external customers regarding account inquiries
  Ensure compliance with internal controls in accordance with policy Look for areas of process improvement to ensure efficient and effective processing of AP transactions
  Assist with other projects as needed
 
 
 
  Skills and Requirements
 
 
  Bachelor’s degree in Accounting is preferred
  1-3 years of Accounts Payable experience
  Demonstrated ability to consistently work within fixed timeframes and meet deadlines
  Experience with a General Ledger Accounting System, the NetSuite One World accounting platform is preferred
  Strong written and verbal communication skills
  Maintain the highest standards of accuracy and precision; detail-oriented, highly organized and resourceful
  Exceptional work ethic, team mentality, positive attitude, highly driven, self-motivated, and excellent business partnering skills
  Genuine desire to make meaningful contributions on a team with big aspirations
  Proficiency in Excel, Word, and PowerPoint required
  Demonstrated experience serving internal and external customers
  Solid knowledge of accounting fundamentals
  Strong decision-making, problem-solving, and analytical skills
  Proven ability to be hard-working, inquisitive, and a problem solver
  Excellent customer service skills and problem-resolution skills
  Ability to plan, organize, and execute multiple tasks in a fast-paced environment
 
 
 
  Diversity. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.
 
 
  Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.
 
 
  Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.
 
 
 
  Additional Information for United States of America Applicants:
 
 
 
  Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email 
  
   recruiting@bitsight.com
  . This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.
 
 
 
  Qualified applicants with criminal histories will be considered for employment consistent with applicable law.
 
 
 
  This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.
 



BitSight

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