Large

Bread Financial provides simple, personalized payment, lending, and saving solutions. 

We create opportunities for our customers and partners through digitally enabled choices that offer ease, empowerment, and financial flexibility. 



Finance

Bread Financial

We provide simple, personalized payment, lending and saving solutions.

You need a Bachelor's in Commerce, Finance, or related field, 0-2 years of relevant experience, ideally in Manufacturing/Service, and knowledge of Indian Accounting Principles and UGAAP is a plus.

You will prepare journal entries, support audits, improve processes, reconcile transactions, assist with fixed assets, and collaborate with stakeholders while ensuring data accuracy.

Accounting & Tax

Banking & Finance

<div>
 <div>
  Every career journey is personal. That's why we empower you with the tools and support to create your own success story.
 </div>
 <div></div>
 <div>
  Be challenged. Be heard. Be valued. Be you ... be here.
 </div>
 <div></div>
 <div>
  Job Summary
 </div> The Accounting department's role is to have accurate, timely and informative results with a service minded approach. As a department, our role is to assist others and to support our CFO with Bread Financial initiatives. Our financial systems are robust and integrated. As a team, we work hard and value working together towards a common goal. The Accountant I role assists in the financial and operational book closing of the company and related accounting duties such as preparing journal entries and accruals, general ledger reconciliations, and financial analysis of balance sheets and income statements. Candidate also performs a variety of office tasks as assigned from time to time.
 <div></div>
 <div>
  <div>
   <br> Essential Job Functions
  </div>
 </div>
 <div>
  <ul>
   <li>
    <div>
     Accounting: Prepares monthly journal entries, provides financial/analytical support to various departments. Applies knowledge of Microsoft Office tools such as Word, Excel, PowerPoint, and Teams to execute daily work. Prepares clear and concise documentation. Assists in daily and monthly accounting processes. Accounting for bank and Intercompany transactions and bank reconciliation. Assists in Fixed Asset Accounting and reconciliation. Calculates month-end accruals, researches issues.
    </div></li>
  </ul>
  <div></div>
  <ul>
   <li>
    <div>
     Process Improvement: Identifies opportunities for process improvements. Work with stakeholders to implement the process improvements.
    </div></li>
  </ul>
  <div></div>
  <ul>
   <li>
    <div>
     Collaboration: Assists in providing support for external and internal audits. Demonstrates outstanding Verbal and Written Communication skills when working with internal and external partners. Demonstrates leadership by driving projects to meet milestone dates, utilizing critical thinking skills to help analyze business problems and recommending solutions, and collaborating with stakeholders to resolve problems and gaining consensus on the best solution. Demonstrates attention to detail and accuracy by analyzing data and drawing conclusions based upon the data.
    </div></li>
  </ul>
  <div></div>
  <div>
   <br> Reports to:
  </div>
  <ul>
   <li>
    <div>
     Lead or above
    </div></li>
  </ul>
  <div></div>
  <div>
   Working Conditions/ Physical Requirements:
  </div>
  <ul>
   <li>
    <div>
     Normal office environment, some travel may be required.
    </div></li>
  </ul>
  <div></div>
  <div>
   Direct Reports: No
  </div>
  <div></div>
  <div>
   Minimum Qualifications:
  </div>
  <ul>
   <li>
    <div>
     Bachelor’s Degree in Commerce, Finance &amp; Accounts or related area
    </div></li>
   <li>
    <div>
     Experience : 0 to 2 years of relevant business experience
    </div></li>
  </ul>
  <div></div>
  <div>
   <br> Preferred Experience:
  </div>
  <ul>
   <li>
    <div>
     0 to 2 Years in similar profile in the Manufacturing Industry / Service Industry. Understanding of Indian Accounting Principles &amp; UGAAP would be added advantage.
    </div></li>
  </ul>
 </div>
 <div></div>
 <div>
  Other Duties
 </div>
 <div></div>
 <div>
  This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.
 </div>
 <div></div>
 <div>
  <div>
   About Bread Financial
  </div>
 </div>
 <div></div>
 <div>
  <div>
   At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
  </div>
  <div></div>
  <div>
   <div>
    Bread Financial®
   </div> (NYSE: BFH) is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. The company creates opportunities for its customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences. Driven by a digital-first approach, data insights and white-label technology, Bread Financial delivers growth for its partners through a comprehensive suite of payment solutions that includes private label and co-brand credit cards and 
   <div>
    Bread Pay®
   </div> buy now, pay later products. Bread Financial also offers direct-to-consumer products that give customers more access, choice and freedom through its branded 
   <div>
    Bread Cashback® American Express® Credit Card
   </div>, 
   <div>
    Bread Rewards™ American Express® Credit Card
   </div> and 
   <div>
    Bread Savings®
   </div> products.
  </div>
  <div></div>
  <div>
   <br> Headquartered in Columbus, Ohio, Bread Financial is powered by its approximately 7,000 global associates and is committed to sustainable business practices. To learn more about Bread Financial, visit 
   <div>
    breadfinancial.com
   </div> or follow us on 
   <div>
    Facebook
   </div>, 
   <div>
    LinkedIn
   </div>, 
   <div>
    X
   </div> and 
   <div>
    Instagram
   </div>.
  </div>
 </div>
 <ul>
  <li>
   <div>
    All job offers are contingent upon successful completion of credit and background checks.
   </div></li>
  <li>
   <div>
    Bread Financial is an Equal Opportunity Employer.
   </div></li>
 </ul>
 <div></div>
 <div>
  Job Family:
 </div>
 <div></div> Finance,Accounting and Banking
 <div></div>
 <div>
  Job Type:
 </div>
 <div></div> Regular
</div>


 
  Every career journey is personal. That's why we empower you with the tools and support to create your own success story.
 
 
 
  Be challenged. Be heard. Be valued. Be you ... be here.
 
 
 
  Job Summary
  The Accounting department's role is to have accurate, timely and informative results with a service minded approach. As a department, our role is to assist others and to support our CFO with Bread Financial initiatives. Our financial systems are robust and integrated. As a team, we work hard and value working together towards a common goal. The Accountant I role assists in the financial and operational book closing of the company and related accounting duties such as preparing journal entries and accruals, general ledger reconciliations, and financial analysis of balance sheets and income statements. Candidate also performs a variety of office tasks as assigned from time to time.
 
 
  
    Essential Job Functions
  
 
 
  
   
    
     Accounting: Prepares monthly journal entries, provides financial/analytical support to various departments. Applies knowledge of Microsoft Office tools such as Word, Excel, PowerPoint, and Teams to execute daily work. Prepares clear and concise documentation. Assists in daily and monthly accounting processes. Accounting for bank and Intercompany transactions and bank reconciliation. Assists in Fixed Asset Accounting and reconciliation. Calculates month-end accruals, researches issues.
    
  
  
  
   
    
     Process Improvement: Identifies opportunities for process improvements. Work with stakeholders to implement the process improvements.
    
  
  
  
   
    
     Collaboration: Assists in providing support for external and internal audits. Demonstrates outstanding Verbal and Written Communication skills when working with internal and external partners. Demonstrates leadership by driving projects to meet milestone dates, utilizing critical thinking skills to help analyze business problems and recommending solutions, and collaborating with stakeholders to resolve problems and gaining consensus on the best solution. Demonstrates attention to detail and accuracy by analyzing data and drawing conclusions based upon the data.
    
  
  
  
    Reports to:
  
  
   
    
     Lead or above
    
  
  
  
   Working Conditions/ Physical Requirements:
  
  
   
    
     Normal office environment, some travel may be required.
    
  
  
  
   Direct Reports: No
  
  
  
   Minimum Qualifications:
  
  
   
    
     Bachelor’s Degree in Commerce, Finance & Accounts or related area
    
   
    
     Experience : 0 to 2 years of relevant business experience
    
  
  
  
    Preferred Experience:
  
  
   
    
     0 to 2 Years in similar profile in the Manufacturing Industry / Service Industry. Understanding of Indian Accounting Principles & UGAAP would be added advantage.
    
  
 
 
 
  Other Duties
 
 
 
  This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.
 
 
 
  
   About Bread Financial
  
 
 
 
  
   At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
  
  
  
   
    Bread Financial®
    (NYSE: BFH) is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. The company creates opportunities for its customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences. Driven by a digital-first approach, data insights and white-label technology, Bread Financial delivers growth for its partners through a comprehensive suite of payment solutions that includes private label and co-brand credit cards and 
   
    Bread Pay®
    buy now, pay later products. Bread Financial also offers direct-to-consumer products that give customers more access, choice and freedom through its branded 
   
    Bread Cashback® American Express® Credit Card
   , 
   
    Bread Rewards™ American Express® Credit Card
    and 
   
    Bread Savings®
    products.
  
  
  
    Headquartered in Columbus, Ohio, Bread Financial is powered by its approximately 7,000 global associates and is committed to sustainable business practices. To learn more about Bread Financial, visit 
   
    breadfinancial.com
    or follow us on 
   
    Facebook
   , 
   
    LinkedIn
   , 
   
    X
    and 
   
    Instagram
   .
  
 
 
  
   
    All job offers are contingent upon successful completion of credit and background checks.
   
  
   
    Bread Financial is an Equal Opportunity Employer.
   
 
 
 
  Job Family:
 
  Finance,Accounting and Banking
 
 
  Job Type:
 
  Regular


Acountant 1 - Bread Financial

Acountant 1

You need a Bachelor’s Degree, 10-12 years in Back Office/Process Outsourcing, and 4+ years of supervisory experience, preferably with captive back-office setup.

You will develop processes for cardmember inquiries, ensure compliance, manage quality, lead and mentor teams, analyze performance, and maintain relationships with key partners.

Customer Relations

Business, Operations & Strategy

Bangalore

Every career journey is personal. That's why we empower you with the tools and support to create your own success story.<br><br>Be challenged. Be heard. Be valued. Be you ... be here.<br><br>Job Summary<br><br>Manager, Operations is accountable for leading across a variety of functions and roles at our Bangalore office. Within the scope of this role are components of Customer Care (Service) and Quality Management.<br><br>It is expected that the incumbent cultivates a sponsorship network throughout the business and drive collaborative efforts for each team. In addition, this role is responsible for delivering against a number of KPIs inclusive of both production and quality metrics.<br><br>Responsibilities<br><br>This leader is responsible for developing a number of processes across all teams. These processes support various channels of cardmembers inquiries and minimize regulatory and procedural compliance risk, including but not limited to:<br><br>As a Customer Care (Service) Back Office leader, the Manager ensures the department adheres to all bank policies, including regulatory timeframes, client SLAs and compliance with the processes. This leader builds, implements and executes on the strategies for the department while working with internal business partners to ensure all first-line of defense functions are completed efficiently and effectively.<br><br>As a leader tasked with Quality Management, the Manager executes and provides support of quality monitoring that is critical to driving a high level of quality assurance for business units operating within our Care Centers. The position also provides oversight in managing escalated appeals, internal audits, and calibration activities, while also supporting the monitoring targets and meeting the established performance standards.<br><br>Essential Job Functions<br><br><br> * Leadership - Lead supervisors and grow and develop leadership talent. Recruit, develop and mentor the department’s team so that they are skilled, effective and fully capable of executing the responsibilities and expectations of their positions. Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning. Create an environment that is professional, supports our associates, clients and customers, and adheres to our commitment to business ethics and company values. Ensure the department provides a welcoming, safe and healthy environment for all associates and key stakeholders. Must apply knowledge in the regulations and guidelines pertaining to the department.<br> * Strategy - Activate and evolve the departmental strategic initiatives to strengthen and achieve organizational alignment, performance, accountability, control measures and cultural acceptance of these supportive functions. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication.<br> * Business Relationships - Cultivate and maintain active relationships with key business partners, driving sponsorship engagement including awareness, desire, knowledge, ability, and reinforcement; remain knowledgeable of Regulatory requirements and Procedural guidelines to maintain applicable industry, business, and operational acumen and to ensure testing attributes are aligned; and share relevant information to appropriate audiences. Interacts with and influences all levels of management across the business.<br> * Operations & Performance Management - Maintain and improve operations by monitoring performance, identifying opportunities and developing action plans for resolution while driving productivity, quality, and high service standards for the department. Create appropriate accountability measures. Analyze business trends and take necessary actions to ensure operational success. Manage volumes and both client and regulatory SLAs. Set and manage productivity standards. Understand and manipulate large data and analysis to deliver a compelling story. Oversee the efforts to collect and analyze monthly results, identify trends in monitored activities, share learnings and knowledge, and recommend process improvements as appropriate; and provide visibility through reporting and actionable insight.<br>   <br>   <br>   <br><br>Reports to: Sr. Manager, Operations<br><br>Working Conditions/ Physical Requirements: Normal office environment, some travel may be required.<br><br>Direct Reports: 3-6, with an overall team size of 90+<br><br>Minimum Qualifications<br><br><br> * Degree Required: Bachelor’s Degree in Business, Arts, Commerce, Humanities or equivalent<br> * Years of Work Experience Required 10-12 years<br> * Type / focus of work experience required: Experience in Back Office and/or Process Outsourcing.<br>   <br>   <br>   <br><br>Preferred Experience<br><br><br> * Master’s Degree in Business, Arts, Commerce, Humanities or equivalent<br> * Four or years of supervisory experience preferred. Experience setting up in house captive back-office teams.<br>   <br>   <br>   <br><br>Other Duties<br><br>This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.<br><br>About Bread Financial<br><br>At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.<br><br>Bread Financial® (NYSE: BFH) is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. The company creates opportunities for its customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences. Driven by a digital-first approach, data insights and white-label technology, Bread Financial delivers growth for its partners through a comprehensive suite of payment solutions that includes private label and co-brand credit cards and Bread Pay® buy now, pay later products. Bread Financial also offers direct-to-consumer products that give customers more access, choice and freedom through its branded Bread Cashback® American Express® Credit Card, Bread Rewards™ American Express® Credit Card and Bread Savings® products.   <br><br>    <br><br>Headquartered in Columbus, Ohio, Bread Financial is powered by its approximately 7,000 global associates and is committed to sustainable business practices. To learn more about Bread Financial, visit breadfinancial.com or follow us on Facebook, LinkedIn, X and Instagram. <br><br><br> * All job offers are contingent upon successful completion of credit and background checks.<br> * Bread Financial is an Equal Opportunity Employer.<br>   <br>   <br>   <br><br>Job Family<br><br>Care Center Operations<br><br>Job Type<br><br>Regular

Every career journey is personal. That's why we empower you with the tools and support to create your own success story.Be challenged. Be heard. Be valued. Be you ... be here.Job SummaryManager, Operations is accountable for leading across a variety of functions and roles at our Bangalore office. Within the scope of this role are components of Customer Care (Service) and Quality Management.It is expected that the incumbent cultivates a sponsorship network throughout the business and drive collaborative efforts for each team. In addition, this role is responsible for delivering against a number of KPIs inclusive of both production and quality metrics.ResponsibilitiesThis leader is responsible for developing a number of processes across all teams. These processes support various channels of cardmembers inquiries and minimize regulatory and procedural compliance risk, including but not limited to:As a Customer Care (Service) Back Office leader, the Manager ensures the department adheres to all bank policies, including regulatory timeframes, client SLAs and compliance with the processes. This leader builds, implements and executes on the strategies for the department while working with internal business partners to ensure all first-line of defense functions are completed efficiently and effectively.As a leader tasked with Quality Management, the Manager executes and provides support of quality monitoring that is critical to driving a high level of quality assurance for business units operating within our Care Centers. The position also provides oversight in managing escalated appeals, internal audits, and calibration activities, while also supporting the monitoring targets and meeting the established performance standards.Essential Job Functions * Leadership - Lead supervisors and grow and develop leadership talent. Recruit, develop and mentor the department’s team so that they are skilled, effective and fully capable of executing the responsibilities and expectations of their positions. Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning. Create an environment that is professional, supports our associates, clients and customers, and adheres to our commitment to business ethics and company values. Ensure the department provides a welcoming, safe and healthy environment for all associates and key stakeholders. Must apply knowledge in the regulations and guidelines pertaining to the department. * Strategy - Activate and evolve the departmental strategic initiatives to strengthen and achieve organizational alignment, performance, accountability, control measures and cultural acceptance of these supportive functions. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication. * Business Relationships - Cultivate and maintain active relationships with key business partners, driving sponsorship engagement including awareness, desire, knowledge, ability, and reinforcement; remain knowledgeable of Regulatory requirements and Procedural guidelines to maintain applicable industry, business, and operational acumen and to ensure testing attributes are aligned; and share relevant information to appropriate audiences. Interacts with and influences all levels of management across the business. * Operations & Performance Management - Maintain and improve operations by monitoring performance, identifying opportunities and developing action plans for resolution while driving productivity, quality, and high service standards for the department. Create appropriate accountability measures. Analyze business trends and take necessary actions to ensure operational success. Manage volumes and both client and regulatory SLAs. Set and manage productivity standards. Understand and manipulate large data and analysis to deliver a compelling story. Oversee the efforts to collect and analyze monthly results, identify trends in monitored activities, share learnings and knowledge, and recommend process improvements as appropriate; and provide visibility through reporting and actionable insight.         Reports to: Sr. Manager, OperationsWorking Conditions/ Physical Requirements: Normal office environment, some travel may be required.Direct Reports: 3-6, with an overall team size of 90+Minimum Qualifications * Degree Required: Bachelor’s Degree in Business, Arts, Commerce, Humanities or equivalent * Years of Work Experience Required 10-12 years * Type / focus of work experience required: Experience in Back Office and/or Process Outsourcing.         Preferred Experience * Master’s Degree in Business, Arts, Commerce, Humanities or equivalent * Four or years of supervisory experience preferred. Experience setting up in house captive back-office teams.         Other DutiesThis job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.About Bread FinancialAt Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.Bread Financial® (NYSE: BFH) is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. The company creates opportunities for its customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences. Driven by a digital-first approach, data insights and white-label technology, Bread Financial delivers growth for its partners through a comprehensive suite of payment solutions that includes private label and co-brand credit cards and Bread Pay® buy now, pay later products. Bread Financial also offers direct-to-consumer products that give customers more access, choice and freedom through its branded Bread Cashback® American Express® Credit Card, Bread Rewards™ American Express® Credit Card and Bread Savings® products.       Headquartered in Columbus, Ohio, Bread Financial is powered by its approximately 7,000 global associates and is committed to sustainable business practices. To learn more about Bread Financial, visit breadfinancial.com or follow us on Facebook, LinkedIn, X and Instagram.  * All job offers are contingent upon successful completion of credit and background checks. * Bread Financial is an Equal Opportunity Employer.         Job FamilyCare Center OperationsJob TypeRegular

Operations Manager - Bread Financial

&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;Every career journey is personal. That's why we empower you with the tools and support to create your own success story. &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;strong&gt;&lt;strong&gt;Be challenged. Be heard. Be valued. Be you ... be here.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;strong&gt;Job Summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Manager, Operations is accountable for leading across a variety of functions and roles at our Bangalore office. Within the scope of this role are components of Customer Care (Service) and Quality Management.&lt;br&gt;&lt;br&gt;It is expected that the incumbent cultivates a sponsorship network throughout the business and drive collaborative efforts for each team. In addition, this role is responsible for delivering against a number of KPIs inclusive of both production and quality metrics.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;This leader is responsible for developing a number of processes across all teams. These processes support various channels of cardmembers inquiries and minimize regulatory and procedural compliance risk, including but not limited to:&lt;br&gt;&lt;br&gt;As a Customer Care (Service) Back Office leader, the Manager ensures the department adheres to all bank policies, including regulatory timeframes, client SLAs and compliance with the processes. This leader builds, implements and executes on the strategies for the department while working with internal business partners to ensure all first-line of defense functions are completed efficiently and effectively.&lt;br&gt;&lt;br&gt;As a leader tasked with Quality Management, the Manager executes and provides support of quality monitoring that is critical to driving a high level of quality assurance for business units operating within our Care Centers. The position also provides oversight in managing escalated appeals, internal audits, and calibration activities, while also supporting the monitoring targets and meeting the established performance standards.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Essential Job Functions&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Leadership - Lead supervisors and grow and develop leadership talent. Recruit, develop and mentor the department’s team so that they are skilled, effective and fully capable of executing the responsibilities and expectations of their positions. Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning. Create an environment that is professional, supports our associates, clients and customers, and adheres to our commitment to business ethics and company values. Ensure the department provides a welcoming, safe and healthy environment for all associates and key stakeholders. Must apply knowledge in the regulations and guidelines pertaining to the department. &lt;/li&gt;&lt;li&gt;Strategy - Activate and evolve the departmental strategic initiatives to strengthen and achieve organizational alignment, performance, accountability, control measures and cultural acceptance of these supportive functions. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication.&lt;/li&gt;&lt;li&gt;Business Relationships - Cultivate and maintain active relationships with key business partners, driving sponsorship engagement including awareness, desire, knowledge, ability, and reinforcement; remain knowledgeable of Regulatory requirements and Procedural guidelines to maintain applicable industry, business, and operational acumen and to ensure testing attributes are aligned; and share relevant information to appropriate audiences. Interacts with and influences all levels of management across the business.&lt;/li&gt;&lt;li&gt;Operations &amp;amp; Performance Management - Maintain and improve operations by monitoring performance, identifying opportunities and developing action plans for resolution while driving productivity, quality, and high service standards for the department. Create appropriate accountability measures. Analyze business trends and take necessary actions to ensure operational success. Manage volumes and both client and regulatory SLAs. Set and manage productivity standards. Understand and manipulate large data and analysis to deliver a compelling story. Oversee the efforts to collect and analyze monthly results, identify trends in monitored activities, share learnings and knowledge, and recommend process improvements as appropriate; and provide visibility through reporting and actionable insight.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Reports to: &lt;/strong&gt;Sr. Manager, Operations&lt;br&gt;&lt;br&gt;&lt;strong&gt;Working Conditions/ Physical Requirements: &lt;/strong&gt;Normal office environment, some travel may be required.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Direct Reports: &lt;/strong&gt;3-6, with an overall team size of 90+&lt;br&gt;&lt;br&gt;&lt;strong&gt;Minimum Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Degree Required: Bachelor’s Degree in Business, Arts, Commerce, Humanities or equivalent&lt;/li&gt;&lt;li&gt;Years of Work Experience Required 10-12 years&lt;/li&gt;&lt;li&gt;Type / focus of work experience required: Experience in Back Office and/or Process Outsourcing.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Preferred Experience&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Master’s Degree in Business, Arts, Commerce, Humanities or equivalent&lt;/li&gt;&lt;li&gt;Four or years of supervisory experience preferred. Experience setting up in house captive back-office teams.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Other Duties&lt;br&gt;&lt;br&gt;&lt;/strong&gt;This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.&lt;br&gt;&lt;br&gt;&lt;strong&gt;About Bread Financial&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.&lt;br&gt;&lt;br&gt;Bread Financial® (NYSE: BFH) is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. The company creates opportunities for its customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences. Driven by a digital-first approach, data insights and white-label technology, Bread Financial delivers growth for its partners through a comprehensive suite of payment solutions that includes private label and co-brand credit cards and Bread Pay® buy now, pay later products. Bread Financial also offers direct-to-consumer products that give customers more access, choice and freedom through its branded Bread Cashback® American Express® Credit Card, Bread Rewards™ American Express® Credit Card and Bread Savings® products.   &lt;br&gt;&lt;br&gt;    &lt;br&gt;&lt;br&gt;Headquartered in Columbus, Ohio, Bread Financial is powered by its approximately 7,000 global associates and is committed to sustainable business practices. To learn more about Bread Financial, visit breadfinancial.com or follow us on Facebook, LinkedIn, X and Instagram. &lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;All job offers are contingent upon successful completion of credit and background checks.&lt;/li&gt;&lt;li&gt;Bread Financial is an Equal Opportunity Employer.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Job Family&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Care Center Operations&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Type&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Regular

Operations Manager

You need a Bachelor's Degree, 1-4 years of call center customer service experience, and must pass an English assessment.

You will handle inbound customer calls, build relationships, resolve inquiries, communicate effectively, document interactions, and utilize Microsoft Office tools to support daily tasks.

Sales & Business Development

<div>
 <div>
  Every career journey is personal. That's why we empower you with the tools and support to create your own success story.
 </div>
 <div></div>
 <div>
  Be challenged. Be heard. Be valued. Be you ... be here.
 </div>
 <div></div>
 <div>
  Job Summary
 </div> The Customer Care Department is driven by a talented group of customer experience professionals who take great pride in building customer and brand loyalty through positive customer interactions. The Customer Care Advocate is responsible for providing a superior and efficient experience on inbound customer service calls from customers and in-store members of brand partner organizations while adhering to all procedural and regulatory guidelines. The Customer Care Advocate is responsible for a multitude of inquiries including (but not limited to) Fee Inquiries, Statement Reviews, Credits/Return Calls, Loyalty Rewards Calls, Credit Line inquiries, Dispute intake and authorization requests for credit card products that Bread Financial offers to its customers.
 <div></div>
 <div>
  <br> Essential Job Functions
 </div>
 <ul>
  <li>Customer Experience - Answer a variety of inbound customer service calls from customers in the retail environment. Efficiently build a connection with customers through care, empathy, listening, acknowledgement and through providing accurate information. Interact professionally, respectfully, and energetically to mutually resolve customer inquiries through negotiation and education. Recognize when to leverage resources to resolve customer inquiries. Demonstrate ownership and accountability without placing blame</li>
 </ul>
 <div></div>
 <ul>
  <li>Build Relationships – Serve as a brand ambassador to assist the brand partner associates and customers with in-store transactions. Work independently and as a part of a team. Actively engage with teammates to achieve common goals through knowledge sharing.</li>
 </ul>
 <div></div>
 <ul>
  <li>Communication – Demonstrate outstanding verbal and written communication skills when working with internal and external partners. Explain complex topics in a clear and concise manner. Respond well under pressure and appreciate ambiguity as a normal business condition. Give and accept feedback as a matter of practice. Document interactions and update customer records in company systems. Utilize knowledge of Microsoft Office tools such as Outlook and Teams to execute daily work.</li>
 </ul>
 <div></div>
 <div>
  Reports to: Lead or above
 </div>
 <div>
  Working Conditions/ Physical Requirements: Normal office environment, no travel required.
 </div>
 <div>
  Direct Reports: None
 </div>
 <div></div>
 <div>
  We currently have the ability to offer Process Analyst Customer Care position at varying levels. Candidates will be assessed based upon several factors including, but not limited to, education, experience, and skill set.
 </div>
 <div>
  Process Associate Customer Care
 </div>
 <div></div>
 <div>
  Minimum Qualifications:
 </div>
 <ul>
  <li>Degree Required: Bachelor’s Degree or equivalent</li>
  <li>Years of Work Experience Required: 1 to 2 years of customer service experience in call center or related experience</li>
  <li>Must be able to pass English Assessment</li>
 </ul>
 <div></div>
 <div>
  Process Analyst Customer Care
 </div>
 <div></div>
 <div>
  Minimum Qualifications:
 </div>
 <ul>
  <li>
   <div>
    Bachelor’s Degree or equivalent
   </div></li>
  <li>
   <div>
    Years of Work Experience Required: 2 to 4 years of customer service experience in call center or related experience
   </div></li>
  <li>
   <div>
    Must be able to pass English Assessment
   </div></li>
 </ul>
 <div></div>
 <div>
  Other Duties
 </div>
 <div></div>
 <div>
  This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.
 </div>
 <div></div>
 <div>
  <div>
   About Bread Financial
  </div>
 </div>
 <div></div>
 <div>
  <div>
   At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
  </div>
  <div></div>
  <div>
   <div>
    Bread Financial®
   </div> (NYSE: BFH) is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. The company creates opportunities for its customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences. Driven by a digital-first approach, data insights and white-label technology, Bread Financial delivers growth for its partners through a comprehensive suite of payment solutions that includes private label and co-brand credit cards and 
   <div>
    Bread Pay®
   </div> buy now, pay later products. Bread Financial also offers direct-to-consumer products that give customers more access, choice and freedom through its branded 
   <div>
    Bread Cashback® American Express® Credit Card
   </div>, 
   <div>
    Bread Rewards™ American Express® Credit Card
   </div> and 
   <div>
    Bread Savings®
   </div> products.
  </div>
  <div></div>
  <div>
   <br> Headquartered in Columbus, Ohio, Bread Financial is powered by its approximately 7,000 global associates and is committed to sustainable business practices. To learn more about Bread Financial, visit 
   <div>
    breadfinancial.com
   </div> or follow us on 
   <div>
    Facebook
   </div>, 
   <div>
    LinkedIn
   </div>, 
   <div>
    X
   </div> and 
   <div>
    Instagram
   </div>.
  </div>
 </div>
 <ul>
  <li>
   <div>
    All job offers are contingent upon successful completion of credit and background checks.
   </div></li>
  <li>
   <div>
    Bread Financial is an Equal Opportunity Employer.
   </div></li>
 </ul>
 <div></div>
 <div>
  Job Family:
 </div>
 <div></div> Care Center Operations
 <div></div>
 <div>
  Job Type:
 </div>
 <div></div> Regular
</div>


 
  Every career journey is personal. That's why we empower you with the tools and support to create your own success story.
 
 
 
  Be challenged. Be heard. Be valued. Be you ... be here.
 
 
 
  Job Summary
  The Customer Care Department is driven by a talented group of customer experience professionals who take great pride in building customer and brand loyalty through positive customer interactions. The Customer Care Advocate is responsible for providing a superior and efficient experience on inbound customer service calls from customers and in-store members of brand partner organizations while adhering to all procedural and regulatory guidelines. The Customer Care Advocate is responsible for a multitude of inquiries including (but not limited to) Fee Inquiries, Statement Reviews, Credits/Return Calls, Loyalty Rewards Calls, Credit Line inquiries, Dispute intake and authorization requests for credit card products that Bread Financial offers to its customers.
 
 
   Essential Job Functions
 
 
  Customer Experience - Answer a variety of inbound customer service calls from customers in the retail environment. Efficiently build a connection with customers through care, empathy, listening, acknowledgement and through providing accurate information. Interact professionally, respectfully, and energetically to mutually resolve customer inquiries through negotiation and education. Recognize when to leverage resources to resolve customer inquiries. Demonstrate ownership and accountability without placing blame
 
 
 
  Build Relationships – Serve as a brand ambassador to assist the brand partner associates and customers with in-store transactions. Work independently and as a part of a team. Actively engage with teammates to achieve common goals through knowledge sharing.
 
 
 
  Communication – Demonstrate outstanding verbal and written communication skills when working with internal and external partners. Explain complex topics in a clear and concise manner. Respond well under pressure and appreciate ambiguity as a normal business condition. Give and accept feedback as a matter of practice. Document interactions and update customer records in company systems. Utilize knowledge of Microsoft Office tools such as Outlook and Teams to execute daily work.
 
 
 
  Reports to: Lead or above
 
 
  Working Conditions/ Physical Requirements: Normal office environment, no travel required.
 
 
  Direct Reports: None
 
 
 
  We currently have the ability to offer Process Analyst Customer Care position at varying levels. Candidates will be assessed based upon several factors including, but not limited to, education, experience, and skill set.
 
 
  Process Associate Customer Care
 
 
 
  Minimum Qualifications:
 
 
  Degree Required: Bachelor’s Degree or equivalent
  Years of Work Experience Required: 1 to 2 years of customer service experience in call center or related experience
  Must be able to pass English Assessment
 
 
 
  Process Analyst Customer Care
 
 
 
  Minimum Qualifications:
 
 
  
   
    Bachelor’s Degree or equivalent
   
  
   
    Years of Work Experience Required: 2 to 4 years of customer service experience in call center or related experience
   
  
   
    Must be able to pass English Assessment
   
 
 
 
  Other Duties
 
 
 
  This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.
 
 
 
  
   About Bread Financial
  
 
 
 
  
   At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
  
  
  
   
    Bread Financial®
    (NYSE: BFH) is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. The company creates opportunities for its customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences. Driven by a digital-first approach, data insights and white-label technology, Bread Financial delivers growth for its partners through a comprehensive suite of payment solutions that includes private label and co-brand credit cards and 
   
    Bread Pay®
    buy now, pay later products. Bread Financial also offers direct-to-consumer products that give customers more access, choice and freedom through its branded 
   
    Bread Cashback® American Express® Credit Card
   , 
   
    Bread Rewards™ American Express® Credit Card
    and 
   
    Bread Savings®
    products.
  
  
  
    Headquartered in Columbus, Ohio, Bread Financial is powered by its approximately 7,000 global associates and is committed to sustainable business practices. To learn more about Bread Financial, visit 
   
    breadfinancial.com
    or follow us on 
   
    Facebook
   , 
   
    LinkedIn
   , 
   
    X
    and 
   
    Instagram
   .
  
 
 
  
   
    All job offers are contingent upon successful completion of credit and background checks.
   
  
   
    Bread Financial is an Equal Opportunity Employer.
   
 
 
 
  Job Family:
 
  Care Center Operations
 
 
  Job Type:
 
  Regular


Process Associate Customer Service - Bread Financial

Process Associate Customer Service

You must have a Bachelor's degree, 3+ years in change/release management, ITSM experience, and ServiceNow knowledge. Strong communication, problem-solving, and organizational skills are essential.

You will document and manage release processes, ensure timely updates to training materials, follow up on changes, produce reports, and organize meetings while supporting continuous improvement initiatives.

IT & Cybersecurity

<div>
 <div>
  Every career journey is personal. That's why we empower you with the tools and support to create your own success story.
 </div>
 <div></div>
 <div>
  Be challenged. Be heard. Be valued. Be you ... be here.
 </div>
 <div></div>
 <div>
  Job Summary
 </div> The Release Coordinator (RC) is responsible for the daily management of the change request process pertaining to releases, reviews, scheduling, and approvals. This role will consult and support all Associates on release and change management in all environments. The RC is also responsible for documenting, monitoring, and driving release management initiatives and adherence to audit standards and guidelines. This role will assist and support all areas within the organization through release and change improvements.
 <div></div>
 <div>
  <br> Essential Job Functions:
 </div>
 <ul>
  <li>
   <div>
    Documentation - Create and maintain release management documentation, including action plans and tracking data. Participate in annual policies and procedures reviews. Ensure updates to training materials identified through the release management process are communicated in a timely manner. Ensure applicable policies, procedures and job aids are updated timely when changes are required pertaining to release management. Provide support by researching related subjects for various changes.
   </div></li>
 </ul>
 <div></div>
 <ul>
  <li>
   <div>
    Change Management - Provide pro-active follow-ups with change/release requestors to ensure timely incorporation of agreed upon changes. Work closely with the change manager and provide support. Work with the incident and problem management team. Gather information and understand business process and procedures. Identify opportunities for continuous improvement.
   </div></li>
 </ul>
 <div></div>
 <ul>
  <li>
   <div>
    Reporting and Meetings – Produce reports on release and change initiatives including reporting through dashboards and other data visualization methods. Track and report change status for releases and issues to management. Organize and host release management meetings. Participate in the Change Advisory Board meetings.
   </div></li>
 </ul>
 <div></div>
 <div>
  Reports To:
 </div>
 <ul>
  <li>
   <div>
    IT Release Manager
   </div></li>
 </ul>
 <div></div>
 <div>
  Direct Reports:
 </div>
 <ul>
  <li>
   <div>
    None
   </div></li>
 </ul>
 <div></div>
 <div>
  Working Conditions/ Physical Requirements:
 </div>
 <ul>
  <li>
   <div>
    Normal office environment.
   </div></li>
  <li>
   <div>
    Some travel may be required.
   </div></li>
 </ul>
 <div></div>
 <div>
  Minimum Qualifications:
 </div>
 <ul>
  <li>
   <div>
    Bachelors Degree
   </div></li>
  <li>
   <div>
    3 + years of experience working in change/release management.
   </div></li>
  <li>
   <div>
    Experience with ITSM organizations.
   </div></li>
 </ul>
 <div></div>
 <div>
  Knowledge, Skills and Abilities:
 </div>
 <ul>
  <li>
   <div>
    ServiceNow Experience and Knowledge - change module, CAB workbench.
   </div></li>
  <li>
   <div>
    Effective organizational and time management skills.
   </div></li>
  <li>
   <div>
    Strong problem-solving skills.
   </div></li>
  <li>
   <div>
    Exceptional verbal, written and interpersonal communication skills.
   </div></li>
  <li>
   <div>
    Ability to organize and prioritize work schedules on a short-term and long-term basis.
   </div></li>
  <li>
   <div>
    Ability to make informal and formal presentations, inside and outside the organization; speaking before assigned team or other groups as needed.
   </div></li>
  <li>
   <div>
    Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations.
   </div></li>
  <li>
   <div>
    Ability to work with little to no supervision while performing duties.
   </div></li>
  <li>
   <div>
    Ability to work independently and with a variety of subject matter experts.
   </div></li>
  <li>
   <div>
    Ability to work in a Regulatory framework
   </div></li>
 </ul>
 <div></div>
 <div>
  Other Duties
 </div>
 <div></div>
 <div>
  This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.
 </div>
 <div></div>
 <div>
  <div>
   About Bread Financial
  </div>
 </div>
 <div></div>
 <div>
  <div>
   At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
  </div>
  <div></div>
  <div>
   <div>
    Bread Financial®
   </div> (NYSE: BFH) is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. The company creates opportunities for its customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences. Driven by a digital-first approach, data insights and white-label technology, Bread Financial delivers growth for its partners through a comprehensive suite of payment solutions that includes private label and co-brand credit cards and 
   <div>
    Bread Pay®
   </div> buy now, pay later products. Bread Financial also offers direct-to-consumer products that give customers more access, choice and freedom through its branded 
   <div>
    Bread Cashback® American Express® Credit Card
   </div>, 
   <div>
    Bread Rewards™ American Express® Credit Card
   </div> and 
   <div>
    Bread Savings®
   </div> products.
  </div>
  <div></div>
  <div>
   <br> Headquartered in Columbus, Ohio, Bread Financial is powered by its approximately 7,000 global associates and is committed to sustainable business practices. To learn more about Bread Financial, visit 
   <div>
    breadfinancial.com
   </div> or follow us on 
   <div>
    Facebook
   </div>, 
   <div>
    LinkedIn
   </div>, 
   <div>
    X
   </div> and 
   <div>
    Instagram
   </div>.
  </div>
 </div>
 <ul>
  <li>
   <div>
    All job offers are contingent upon successful completion of credit and background checks.
   </div></li>
  <li>
   <div>
    Bread Financial is an Equal Opportunity Employer.
   </div></li>
 </ul>
 <div></div>
 <div>
  Job Family:
 </div>
 <div></div> Information Technology
 <div></div>
 <div>
  Job Type:
 </div>
 <div></div> Regular
</div>


 
  Every career journey is personal. That's why we empower you with the tools and support to create your own success story.
 
 
 
  Be challenged. Be heard. Be valued. Be you ... be here.
 
 
 
  Job Summary
  The Release Coordinator (RC) is responsible for the daily management of the change request process pertaining to releases, reviews, scheduling, and approvals. This role will consult and support all Associates on release and change management in all environments. The RC is also responsible for documenting, monitoring, and driving release management initiatives and adherence to audit standards and guidelines. This role will assist and support all areas within the organization through release and change improvements.
 
 
   Essential Job Functions:
 
 
  
   
    Documentation - Create and maintain release management documentation, including action plans and tracking data. Participate in annual policies and procedures reviews. Ensure updates to training materials identified through the release management process are communicated in a timely manner. Ensure applicable policies, procedures and job aids are updated timely when changes are required pertaining to release management. Provide support by researching related subjects for various changes.
   
 
 
 
  
   
    Change Management - Provide pro-active follow-ups with change/release requestors to ensure timely incorporation of agreed upon changes. Work closely with the change manager and provide support. Work with the incident and problem management team. Gather information and understand business process and procedures. Identify opportunities for continuous improvement.
   
 
 
 
  
   
    Reporting and Meetings – Produce reports on release and change initiatives including reporting through dashboards and other data visualization methods. Track and report change status for releases and issues to management. Organize and host release management meetings. Participate in the Change Advisory Board meetings.
   
 
 
 
  Reports To:
 
 
  
   
    IT Release Manager
   
 
 
 
  Direct Reports:
 
 
  
   
    None
   
 
 
 
  Working Conditions/ Physical Requirements:
 
 
  
   
    Normal office environment.
   
  
   
    Some travel may be required.
   
 
 
 
  Minimum Qualifications:
 
 
  
   
    Bachelors Degree
   
  
   
    3 + years of experience working in change/release management.
   
  
   
    Experience with ITSM organizations.
   
 
 
 
  Knowledge, Skills and Abilities:
 
 
  
   
    ServiceNow Experience and Knowledge - change module, CAB workbench.
   
  
   
    Effective organizational and time management skills.
   
  
   
    Strong problem-solving skills.
   
  
   
    Exceptional verbal, written and interpersonal communication skills.
   
  
   
    Ability to organize and prioritize work schedules on a short-term and long-term basis.
   
  
   
    Ability to make informal and formal presentations, inside and outside the organization; speaking before assigned team or other groups as needed.
   
  
   
    Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations.
   
  
   
    Ability to work with little to no supervision while performing duties.
   
  
   
    Ability to work independently and with a variety of subject matter experts.
   
  
   
    Ability to work in a Regulatory framework
   
 
 
 
  Other Duties
 
 
 
  This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.
 
 
 
  
   About Bread Financial
  
 
 
 
  
   At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
  
  
  
   
    Bread Financial®
    (NYSE: BFH) is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. The company creates opportunities for its customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences. Driven by a digital-first approach, data insights and white-label technology, Bread Financial delivers growth for its partners through a comprehensive suite of payment solutions that includes private label and co-brand credit cards and 
   
    Bread Pay®
    buy now, pay later products. Bread Financial also offers direct-to-consumer products that give customers more access, choice and freedom through its branded 
   
    Bread Cashback® American Express® Credit Card
   , 
   
    Bread Rewards™ American Express® Credit Card
    and 
   
    Bread Savings®
    products.
  
  
  
    Headquartered in Columbus, Ohio, Bread Financial is powered by its approximately 7,000 global associates and is committed to sustainable business practices. To learn more about Bread Financial, visit 
   
    breadfinancial.com
    or follow us on 
   
    Facebook
   , 
   
    LinkedIn
   , 
   
    X
    and 
   
    Instagram
   .
  
 
 
  
   
    All job offers are contingent upon successful completion of credit and background checks.
   
  
   
    Bread Financial is an Equal Opportunity Employer.
   
 
 
 
  Job Family:
 
  Information Technology
 
 
  Job Type:
 
  Regular


Coordinator Release-2 - Bread Financial

Coordinator Release-2

You need a Bachelor’s in Art/Commerce and 2-5 years as a corporate trainer with call center experience, leading training classes, classroom facilitation, and soft skill training.

You will deliver training, track attendance, coach associates, collaborate on content development, adapt methods for adult learners, and support project initiatives for effective training execution.

People, HR & Administration

Education & Teaching

<div>
 <div>
  Every career journey is personal. That's why we empower you with the tools and support to create your own success story.
 </div>
 <div></div>
 <div>
  Be challenged. Be heard. Be valued. Be you ... be here.
 </div>
 <div></div>
 <div>
  Job Summary
 </div> The Learning and Development trainer supports the organization through training consultation and course facilitation for new hires and tenured associates. The trainer works closely with the Instructional Design team, Compliance, Work Force Management, Talent Acquisition, Business Leaders and Operations Readiness to develop and facilitate engaging training solutions including, new hire training, functional/process training and training designed to boost performance (Interpersonal skills) and close identified learning gaps.
 <div></div>
 <div>
  <br> Essential Job Functions
 </div>
 <ul>
  <li>
   <div>
    Training Delivery at India site level: Facilitating new hire training, functional/process training / soft skill training primarily for Care Center/ Call Center and occasionally to the corporate associates in both the physical and virtual classroom environment. The Trainer is responsible for tracking attendance, providing informal and formal coaching to associates, communicates progress to the respective leaders, and assesses learner progress during the Training session. This includes, but not limited to, brand partner training, system releases, new processes, up-skilling, re-skilling and soft skills Establishes goals and sets expectations for the learners related to the desired performance outcomes.
   </div></li>
 </ul>
 <div></div>
 <ul>
  <li>
   <div>
    Relationship Management: Works directly with the instructional design team as subject matter experts to assist in developing self-paced and facilitator led training content. Works alongside department Supervisors to provide on the job observation and coaching for lower performing associates when not facilitating training. Works closely with project managers and project owners, attending project meetings when applicable, for new system or processes that will require facilitator led training.
   </div></li>
 </ul>
 <div></div>
 <ul>
  <li>
   <div>
    Adult Learning: Incorporates a variety of training methods to accommodate adult learning styles in the classroom. Adjusts learning techniques based on the training environment, which includes both physical and virtual classroom. Collaborate and contribute to the review of training content and materials to ensure accuracy in the content and ensure appropriate learning principles are applied.
   </div></li>
 </ul>
 <div></div>
 <ul>
  <li>
   <div>
    Training Acumen: Represents the Talent Development team in projects and initiatives that require formal and informal associate training. Provides feedback, as necessary, to the project managers and works with team members from multiple teams within the organization to help effectively develop and execute the training required for the project.
   </div></li>
 </ul>
 <div></div>
 <div>
  Reports to
 </div>
 <ul>
  <li>
   <div>
    Senior Manager Learning and Development
   </div></li>
 </ul>
 <div></div>
 <div>
  Working hours
 </div>
 <ul>
  <li>
   <div>
    Standard working hours/ should be open to flexible working hours based on requirement
   </div></li>
 </ul>
 <div></div>
 <div>
  Minimum Qualifications:
 </div>
 <ul>
  <li>
   <div>
    Degree Required: Bachelors in Art/Commerce
   </div></li>
  <li>
   <div>
    Years of Work Experience Required: Two to five years of experience as corporate trainer
   </div></li>
  <li>
   <div>
    Type / focus of work experience preferred: call center experience, leading and conducting multi-week training classes with little supervision, classroom training and facilitation, supervision, soft skill training
   </div></li>
 </ul>
 <div></div>
 <div>
  Other Duties
 </div>
 <div></div>
 <div>
  This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.
 </div>
 <div></div>
 <div>
  <div>
   About Bread Financial
  </div>
 </div>
 <div></div>
 <div>
  <div>
   At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
  </div>
  <div></div>
  <div>
   <div>
    Bread Financial®
   </div> (NYSE: BFH) is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. The company creates opportunities for its customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences. Driven by a digital-first approach, data insights and white-label technology, Bread Financial delivers growth for its partners through a comprehensive suite of payment solutions that includes private label and co-brand credit cards and 
   <div>
    Bread Pay®
   </div> buy now, pay later products. Bread Financial also offers direct-to-consumer products that give customers more access, choice and freedom through its branded 
   <div>
    Bread Cashback® American Express® Credit Card
   </div>, 
   <div>
    Bread Rewards™ American Express® Credit Card
   </div> and 
   <div>
    Bread Savings®
   </div> products.
  </div>
  <div></div>
  <div>
   <br> Headquartered in Columbus, Ohio, Bread Financial is powered by its approximately 7,000 global associates and is committed to sustainable business practices. To learn more about Bread Financial, visit 
   <div>
    breadfinancial.com
   </div> or follow us on 
   <div>
    Facebook
   </div>, 
   <div>
    LinkedIn
   </div>, 
   <div>
    X
   </div> and 
   <div>
    Instagram
   </div>.
  </div>
 </div>
 <ul>
  <li>
   <div>
    All job offers are contingent upon successful completion of credit and background checks.
   </div></li>
  <li>
   <div>
    Bread Financial is an Equal Opportunity Employer.
   </div></li>
 </ul>
 <div></div>
 <div>
  Job Family:
 </div>
 <div></div> Human Resources
 <div></div>
 <div>
  Job Type:
 </div>
 <div></div> Regular
</div>


 
  Every career journey is personal. That's why we empower you with the tools and support to create your own success story.
 
 
 
  Be challenged. Be heard. Be valued. Be you ... be here.
 
 
 
  Job Summary
  The Learning and Development trainer supports the organization through training consultation and course facilitation for new hires and tenured associates. The trainer works closely with the Instructional Design team, Compliance, Work Force Management, Talent Acquisition, Business Leaders and Operations Readiness to develop and facilitate engaging training solutions including, new hire training, functional/process training and training designed to boost performance (Interpersonal skills) and close identified learning gaps.
 
 
   Essential Job Functions
 
 
  
   
    Training Delivery at India site level: Facilitating new hire training, functional/process training / soft skill training primarily for Care Center/ Call Center and occasionally to the corporate associates in both the physical and virtual classroom environment. The Trainer is responsible for tracking attendance, providing informal and formal coaching to associates, communicates progress to the respective leaders, and assesses learner progress during the Training session. This includes, but not limited to, brand partner training, system releases, new processes, up-skilling, re-skilling and soft skills Establishes goals and sets expectations for the learners related to the desired performance outcomes.
   
 
 
 
  
   
    Relationship Management: Works directly with the instructional design team as subject matter experts to assist in developing self-paced and facilitator led training content. Works alongside department Supervisors to provide on the job observation and coaching for lower performing associates when not facilitating training. Works closely with project managers and project owners, attending project meetings when applicable, for new system or processes that will require facilitator led training.
   
 
 
 
  
   
    Adult Learning: Incorporates a variety of training methods to accommodate adult learning styles in the classroom. Adjusts learning techniques based on the training environment, which includes both physical and virtual classroom. Collaborate and contribute to the review of training content and materials to ensure accuracy in the content and ensure appropriate learning principles are applied.
   
 
 
 
  
   
    Training Acumen: Represents the Talent Development team in projects and initiatives that require formal and informal associate training. Provides feedback, as necessary, to the project managers and works with team members from multiple teams within the organization to help effectively develop and execute the training required for the project.
   
 
 
 
  Reports to
 
 
  
   
    Senior Manager Learning and Development
   
 
 
 
  Working hours
 
 
  
   
    Standard working hours/ should be open to flexible working hours based on requirement
   
 
 
 
  Minimum Qualifications:
 
 
  
   
    Degree Required: Bachelors in Art/Commerce
   
  
   
    Years of Work Experience Required: Two to five years of experience as corporate trainer
   
  
   
    Type / focus of work experience preferred: call center experience, leading and conducting multi-week training classes with little supervision, classroom training and facilitation, supervision, soft skill training
   
 
 
 
  Other Duties
 
 
 
  This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.
 
 
 
  
   About Bread Financial
  
 
 
 
  
   At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
  
  
  
   
    Bread Financial®
    (NYSE: BFH) is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. The company creates opportunities for its customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences. Driven by a digital-first approach, data insights and white-label technology, Bread Financial delivers growth for its partners through a comprehensive suite of payment solutions that includes private label and co-brand credit cards and 
   
    Bread Pay®
    buy now, pay later products. Bread Financial also offers direct-to-consumer products that give customers more access, choice and freedom through its branded 
   
    Bread Cashback® American Express® Credit Card
   , 
   
    Bread Rewards™ American Express® Credit Card
    and 
   
    Bread Savings®
    products.
  
  
  
    Headquartered in Columbus, Ohio, Bread Financial is powered by its approximately 7,000 global associates and is committed to sustainable business practices. To learn more about Bread Financial, visit 
   
    breadfinancial.com
    or follow us on 
   
    Facebook
   , 
   
    LinkedIn
   , 
   
    X
    and 
   
    Instagram
   .
  
 
 
  
   
    All job offers are contingent upon successful completion of credit and background checks.
   
  
   
    Bread Financial is an Equal Opportunity Employer.
   
 
 
 
  Job Family:
 
  Human Resources
 
 
  Job Type:
 
  Regular


Bread Financial

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