Sick Pay

Large

DAS UK Group has been helping businesses and individuals get access to justice for over 40 years. Our businesses include a legal expenses insurance company (https://www.dasinsurance.co.uk/) and a law firm.

We have been a pioneer of the legal expenses insurance market since the concept was first introduced to the UK in 1975. 

We provide protection against unforeseen legal costs to millions of families and motorists, and hundreds of thousands of businesses every year, offering both before-the-event and after-the-event products and a range of telephone advice and assistance services, including our flagship legal advice service.

Based in Bristol, with another office in South Wales, we employ over 600 people and are one of the UK's leading specialist insurers.

DAS UK Group

'First for Justice'​ for our customers and business partners.

You must work independently under pressure, know quality assurance, manage research projects, collaborate with stakeholders, and demonstrate strong organizational skills and attention to detail.

You will analyze customer feedback, present findings, identify trends, coordinate research, and ensure alignment with supplier strategies to enhance customer experience in insurance and law.

Customer Relations

Data

Bristol

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   <div>
    <h2 class="jobSectionHeader"><b>About The Role</b></h2>
   </div><b> </b>
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    <div>
     <div>
      Due to an exciting period of growth, we have a new opportunity for a Voice of Customer Analyst to join our friendly Customer Experience &amp; Insight department in our City Centre Bristol offices.<br> <br> This is a fantastic opportunity to contribute to the development of customer experience Strategy, ensuring that good customer outcomes are at the forefront of our mind. In this varied role, you will hold responsibility for ensuring the wider business is kept up to date in regards to our customer's experience and their feedback, and help to develop innovative approaches to our survey program to help enhance our customers experience in both our insurance and law areas. This will include conducting analysis of quantitative and qualitative customer feedback, and working closely with both internal stakeholders and external business partners to present your findings.<br> <br> In addition, you will identify key drivers of change, developments, threats and opportunities, whilst continuously assessing market trends and our performance in the market. You'll look to maintain effective understanding of our Supplier survey strategies, ensuring adequate alignment that meets our business needs, as well as help lead and coordinate customer research and communication testing to ensure we meet the requirement of Consumer Duty.<br> <br> Our staff are at the heart of everything we do, and we encourage applications from candidates who are looking to work flexibly and achieve a work-life balance that works for them.<br>
     </div>
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    <h2 class="jobSectionHeader"><b>About You</b></h2>
   </div><b> </b>
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  <div>
   <div>
    <div>
     We are keen to hear from candidates with an inquisitive and data-driven mindset, who are committed to using their excellent analytical skills to identify, evaluate and assess customer insight and behaviours. You'll be numbers focused with experience using MS Excel to repot and relay your findings, whilst maintaining the ability to communicate effectively and confidently with internal and external stakeholders of varying levels.<br> In addition, you'll be able to demonstrate the following:<br> <br>
     <ul>
      <li>Ability to work independently and often under pressure to achieve results</li>
      <li>An understanding of up to date quality assurance methodology</li>
      <li>Experience commissioning, managing and carrying out primary and secondary research projects, as well as ability to utilise insight to inform innovation and strategy.</li>
      <li>Experience working with stakeholders to draw out insight and turn findings into actions.</li>
      <li>Good organisational skills and high attention to detail</li>
     </ul> <br> As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. In return for your commitment we will offer you generous remuneration and attractive benefits package which includes:<br> <br>
     <ul>
      <li>25 days holiday with the option to buy up to a further 5 days</li>
      <li>Company pension scheme with the option to increase contributions</li>
      <li>Group Income Protection for all employees</li>
      <li>Group Legal Protection for all employees</li>
      <li>A choice of either European Motor Assistance or Home Emergency Assistance</li>
      <li>Inclusion in our Health Cash plan</li>
      <li>Salary sacrifice benefits including Cycle scheme</li>
      <li>A comprehensive wellbeing programme including free eye tests</li>
      <li>Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK</li>
      <li>The option to join our Sports and Social club which organises discounted events such as theatre visits, wine tasting and shopping trips</li>
     </ul> If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.<br>
    </div>
   </div>
  </div>
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 <div></div>
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  <div>
   <div>
    <h2 class="jobSectionHeader"><b>About The Company</b></h2>
   </div><b> </b>
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 </div>
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  <div>
   <div>
    <div>
     <p>ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.</p>
     <p>Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.</p>
     <p>We have always been aware that it’s the people that really make it happen; the quality of our people defines the quality of the company, the service we offer and the good outcomes for our customers, so we’re committed to creating a great place to work for our employees.</p>
     <p>We believe it is an exciting time to join ARAG. You can expect an organisation that will challenge and develop you to progress your career.</p>
     <p>By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.</p>
     <p>If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.</p>
    </div>
   </div>
  </div>
 </div>
</div>


 
  
   
    About The Role
    
  
 
 
  
   
    
     
      Due to an exciting period of growth, we have a new opportunity for a Voice of Customer Analyst to join our friendly Customer Experience & Insight department in our City Centre Bristol offices.  This is a fantastic opportunity to contribute to the development of customer experience Strategy, ensuring that good customer outcomes are at the forefront of our mind. In this varied role, you will hold responsibility for ensuring the wider business is kept up to date in regards to our customer's experience and their feedback, and help to develop innovative approaches to our survey program to help enhance our customers experience in both our insurance and law areas. This will include conducting analysis of quantitative and qualitative customer feedback, and working closely with both internal stakeholders and external business partners to present your findings.  In addition, you will identify key drivers of change, developments, threats and opportunities, whilst continuously assessing market trends and our performance in the market. You'll look to maintain effective understanding of our Supplier survey strategies, ensuring adequate alignment that meets our business needs, as well as help lead and coordinate customer research and communication testing to ensure we meet the requirement of Consumer Duty.  Our staff are at the heart of everything we do, and we encourage applications from candidates who are looking to work flexibly and achieve a work-life balance that works for them.
     
    
   
  
 
 
 
  
   
    About You
    
  
 
 
  
   
    
     We are keen to hear from candidates with an inquisitive and data-driven mindset, who are committed to using their excellent analytical skills to identify, evaluate and assess customer insight and behaviours. You'll be numbers focused with experience using MS Excel to repot and relay your findings, whilst maintaining the ability to communicate effectively and confidently with internal and external stakeholders of varying levels. In addition, you'll be able to demonstrate the following: 
     
      Ability to work independently and often under pressure to achieve results
      An understanding of up to date quality assurance methodology
      Experience commissioning, managing and carrying out primary and secondary research projects, as well as ability to utilise insight to inform innovation and strategy.
      Experience working with stakeholders to draw out insight and turn findings into actions.
      Good organisational skills and high attention to detail
       As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. In return for your commitment we will offer you generous remuneration and attractive benefits package which includes: 
     
      25 days holiday with the option to buy up to a further 5 days
      Company pension scheme with the option to increase contributions
      Group Income Protection for all employees
      Group Legal Protection for all employees
      A choice of either European Motor Assistance or Home Emergency Assistance
      Inclusion in our Health Cash plan
      Salary sacrifice benefits including Cycle scheme
      A comprehensive wellbeing programme including free eye tests
      Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK
      The option to join our Sports and Social club which organises discounted events such as theatre visits, wine tasting and shopping trips
      If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.
    
   
  
 
 
 
  
   
    About The Company
    
  
 
 
  
   
    
     ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.
     Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.
     We have always been aware that it’s the people that really make it happen; the quality of our people defines the quality of the company, the service we offer and the good outcomes for our customers, so we’re committed to creating a great place to work for our employees.
     We believe it is an exciting time to join ARAG. You can expect an organisation that will challenge and develop you to progress your career.
     By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.
     If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.
    
   
  
 


Voice of Customer Analyst - DAS UK Group

Voice of Customer Analyst

You must have paralegal experience and skills in legal research, document preparation, client communication, case management, and adherence to deadlines.

You will manage case files, conduct legal research, draft documents, assist with court preparations, and ensure compliance while supporting legal teams in various tasks.

Legal

Cardiff

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    <h2 class="jobSectionHeader"><b>About The Role</b></h2>
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     <p><b>As the XXX you will be </b></p>
     <ul>
      <li><p><b>Bullet point 1</b></p></li>
      <li><p><b>Bullet point 2</b></p></li>
      <li><p><b>Bullet point 3</b></p></li>
      <li><p><b>Bullet point 4</b></p></li>
      <li><p><b>Bullet point 5</b></p></li>
     </ul>
    </div>
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   <div>
    <h2 class="jobSectionHeader"><b>About You</b></h2>
   </div><b> </b>
  </div>
 </div>
 <div>
  <div>
   <div>
    <div>
     <p><b>As an experienced XXX you will be</b></p>
     <ul>
      <li><p><b>Bullet point 1</b></p></li>
      <li><p><b>Bullet point 2</b></p></li>
      <li><p><b>Bullet point 3</b></p></li>
      <li><p><b>Bullet point 4</b></p></li>
      <li><p><b>Bullet point 5</b></p></li>
     </ul>
     <div>
      <p><i>If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above. </i></p>
     </div>
    </div>
   </div>
  </div>
 </div>
 <div>
  <div>
   <div>
    <h2 class="jobSectionHeader"><b>About The Company</b></h2>
   </div><b> </b>
  </div>
 </div>
 <div>
  <div>
   <div>
    <div>
     <p>ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.</p>
     <p>Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG UK are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.</p>
     <p>We have historically focussed on delivering legal services to customers solely via our Legal Expenses Insurance products, which provides a steady workload of litigated cases in areas such as;</p>
     <ul>
      <li>Personal Injury</li>
      <li>Litigation &amp; Dispute Management</li>
      <li>Employment</li>
      <li>Business &amp; Commercial</li>
     </ul>
     <p>We believe these are exciting times for DAS Law as part of the wider ARAG UK, and we are looking for likeminded individuals who share our ambition to make our high quality legal solutions accessible and affordable.</p>
     <p>You can expect to join an organisation that will challenge and develop you to progress your career in ways that traditional law firms cannot. We are also committed to supporting continued professional development and promote both internal Training Contracts and alternative routes to qualification (SQE/CILEX).</p>
     <p>By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.</p> If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.
    </div>
   </div>
  </div>
 </div>
</div>


 
  
   
    About The Role
    
  
 
 
  
   
    
     As the XXX you will be 
     
      Bullet point 1
      Bullet point 2
      Bullet point 3
      Bullet point 4
      Bullet point 5
     
    
   
  
 
 
  
   
    About You
    
  
 
 
  
   
    
     As an experienced XXX you will be
     
      Bullet point 1
      Bullet point 2
      Bullet point 3
      Bullet point 4
      Bullet point 5
     
     
      If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above. 
     
    
   
  
 
 
  
   
    About The Company
    
  
 
 
  
   
    
     ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.
     Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG UK are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.
     We have historically focussed on delivering legal services to customers solely via our Legal Expenses Insurance products, which provides a steady workload of litigated cases in areas such as;
     
      Personal Injury
      Litigation & Dispute Management
      Employment
      Business & Commercial
     
     We believe these are exciting times for DAS Law as part of the wider ARAG UK, and we are looking for likeminded individuals who share our ambition to make our high quality legal solutions accessible and affordable.
     You can expect to join an organisation that will challenge and develop you to progress your career in ways that traditional law firms cannot. We are also committed to supporting continued professional development and promote both internal Training Contracts and alternative routes to qualification (SQE/CILEX).
     By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do. If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.
    
   
  
 


Paralegal - DAS UK Group

Paralegal

You have a passion for service, strong communication skills, and experience in admin or customer service. Proficiency in IT, confidentiality, and teamwork are essential. Legal knowledge is a plus.

You will manage calls, archive files, check disbursements, review documents, communicate with clients, monitor mailboxes, and perform general administrative tasks to support office operations.

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    <h2 class="jobSectionHeader"><b>About The Role</b></h2>
   </div><b> </b>
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 </div>
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  <div>
   <div>
    <div>
     <p>DAS Law is seeking a Legal Assistant to join our Operational Support team in Bristol on a full or part time basis. We are seeking an enthusiastic and dedicated individual to help ensure the smooth functioning of our office and support our lawyers with effective case management.</p>
     <p>In this varied role you’ll support our legal teams with general telephone and administrative support. Due to the nature of our work, we are looking for applicants who can work confidentially and with attention to detail.</p>
     <p>As part of this fast-paced environment, you will thrive under pressure and be able to deliver results within tight deadlines. Come and be a part of a team where your skills and passion will make a difference!</p>
     <p>Key Responsibilities:</p>
     <ul>
      <li>Answering reception calls covering all law departments and directing calls appropriately.</li>
      <li>Archiving, including retrieving files and boxes from storage.</li>
      <li>Checking disbursements on settlement of cases, general housekeeping and paying of disbursements by cheque or bank transfer where required.</li>
      <li>Reviewing of documents to include identifying legally privileged disclosure, redacting and sorting.</li>
      <li>Handling communication by email, post and phone with prospective new clients.</li>
      <li>Monitoring shared mailboxes and completing tasks where applicable.</li>
      <li>Facilitating the smooth running of the office.</li>
      <li>General administrative tasks including processing incoming and outgoing post; preparing file copies, court bundles and bundles for counsel</li>
     </ul>
    </div>
   </div>
  </div>
 </div>
 <div>
  <div>
   <div>
    <h2 class="jobSectionHeader"><b>About You</b></h2>
   </div><b> </b>
  </div>
 </div>
 <div>
  <div>
   <div>
    <div>
     <p>Whilst this role would be suitable for law graduates, we are ideally looking for applicants be have worked in an administrative or customer service based role previously; however we would be keen to consider candidates from other backgrounds who are motivated to work in a professional environment who would like to promote and develop their abilities and can demonstrate the following skills:</p>
     <ul>
      <li>A passion for providing impeccable service</li>
      <li>Working knowledge of the day-to-day operations of a legal office is desirable.</li>
      <li>Proficient in Microsoft Office and IT systems in general.</li>
      <li>Excellent written and verbal communication skills.</li>
      <li>Ability to work independently and as part of a team.</li>
      <li>Team player with a track record of building strong, effective working relationships</li>
      <li>Commitment to ensuring good customer outcomes.</li>
      <li>Ability to work confidentially is essential</li>
     </ul>
     <div>
      <p><i>If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above. </i></p>
     </div>
    </div>
   </div>
  </div>
 </div>
 <div>
  <div>
   <div>
    <h2 class="jobSectionHeader"><b>About The Company</b></h2>
   </div><b> </b>
  </div>
 </div>
 <div>
  <div>
   <div>
    <div>
     <p>ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.</p>
     <p>Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG UK are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.</p>
     <p>We have historically focussed on delivering legal services to customers solely via our Legal Expenses Insurance products, which provides a steady workload of litigated cases in areas such as;</p>
     <ul>
      <li>Personal Injury</li>
      <li>Litigation &amp; Dispute Management</li>
      <li>Employment</li>
      <li>Business &amp; Commercial</li>
     </ul>
     <p>We believe these are exciting times for DAS Law as part of the wider ARAG UK, and we are looking for likeminded individuals who share our ambition to make our high quality legal solutions accessible and affordable.</p>
     <p>You can expect to join an organisation that will challenge and develop you to progress your career in ways that traditional law firms cannot. We are also committed to supporting continued professional development and promote both internal Training Contracts and alternative routes to qualification (SQE/CILEX).</p>
     <p>By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.</p> If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.
    </div>
   </div>
  </div>
 </div>
</div>


 
  
   
    About The Role
    
  
 
 
  
   
    
     DAS Law is seeking a Legal Assistant to join our Operational Support team in Bristol on a full or part time basis. We are seeking an enthusiastic and dedicated individual to help ensure the smooth functioning of our office and support our lawyers with effective case management.
     In this varied role you’ll support our legal teams with general telephone and administrative support. Due to the nature of our work, we are looking for applicants who can work confidentially and with attention to detail.
     As part of this fast-paced environment, you will thrive under pressure and be able to deliver results within tight deadlines. Come and be a part of a team where your skills and passion will make a difference!
     Key Responsibilities:
     
      Answering reception calls covering all law departments and directing calls appropriately.
      Archiving, including retrieving files and boxes from storage.
      Checking disbursements on settlement of cases, general housekeeping and paying of disbursements by cheque or bank transfer where required.
      Reviewing of documents to include identifying legally privileged disclosure, redacting and sorting.
      Handling communication by email, post and phone with prospective new clients.
      Monitoring shared mailboxes and completing tasks where applicable.
      Facilitating the smooth running of the office.
      General administrative tasks including processing incoming and outgoing post; preparing file copies, court bundles and bundles for counsel
     
    
   
  
 
 
  
   
    About You
    
  
 
 
  
   
    
     Whilst this role would be suitable for law graduates, we are ideally looking for applicants be have worked in an administrative or customer service based role previously; however we would be keen to consider candidates from other backgrounds who are motivated to work in a professional environment who would like to promote and develop their abilities and can demonstrate the following skills:
     
      A passion for providing impeccable service
      Working knowledge of the day-to-day operations of a legal office is desirable.
      Proficient in Microsoft Office and IT systems in general.
      Excellent written and verbal communication skills.
      Ability to work independently and as part of a team.
      Team player with a track record of building strong, effective working relationships
      Commitment to ensuring good customer outcomes.
      Ability to work confidentially is essential
     
     
      If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above. 
     
    
   
  
 
 
  
   
    About The Company
    
  
 
 
  
   
    
     ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.
     Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG UK are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.
     We have historically focussed on delivering legal services to customers solely via our Legal Expenses Insurance products, which provides a steady workload of litigated cases in areas such as;
     
      Personal Injury
      Litigation & Dispute Management
      Employment
      Business & Commercial
     
     We believe these are exciting times for DAS Law as part of the wider ARAG UK, and we are looking for likeminded individuals who share our ambition to make our high quality legal solutions accessible and affordable.
     You can expect to join an organisation that will challenge and develop you to progress your career in ways that traditional law firms cannot. We are also committed to supporting continued professional development and promote both internal Training Contracts and alternative routes to qualification (SQE/CILEX).
     By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do. If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.
    
   
  
 


Legal Assistant - DAS UK Group

Legal Assistant

You should have knowledge of PRA, FCA, and ICO regulations, report writing experience, attention to detail, problem-solving skills, and proficiency in Microsoft Office.

You will lead or assist compliance monitoring activities, scope tasks with business areas, improve processes, and handle queries while providing assistance as needed.

<div>
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   <div>
    <h2 class="jobSectionHeader"><b>About The Role</b></h2>
   </div><b> </b>
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   <div>
    <div>
     <p>We have an excellent opportunity for a Compliance Assurance Officer to join our friendly and supportive Compliance department on a permanent basis.</p>
     <p>Working as an essential member of the team, the successful candidate will look to either lead or assist in the compliance monitoring activity to test how the business is meeting its regulatory and internal process obligations. This will involve scoping the monitoring activity with relevant business areas and carrying out monitoring activity in accordance with the agreed scope. In addition, you'll look forward to assisting in the ongoing improvement of the monitoring process, as well as handling queries from the business and providing them assistance where appropriate.</p>
     <div>
      Only a stone’s throw from Bristol Temple Meads station, we have newly refurbished, modern city centre offices. Our staff are at the heart of everything we do, and we encourage our people to work flexibly and achieve a work-life balance that works for them.
     </div>
    </div>
   </div>
  </div>
 </div>
 <div>
  <div>
   <div>
    <h2 class="jobSectionHeader"><b>About You</b></h2>
   </div><b> </b>
  </div>
 </div>
 <div>
  <div>
   <div>
    <div>
     <div>
      We are really to keen to hear from candidates with knowledge of the regulatory environment including PRA, FCA, ICO. Ideally you'll be able to demonstrate experience of report writing and monitoring/auditing, as well as excellent communication skills (both written and verbal) with the ability to interact professionally with executives, managers, and subject matter experts of all levels.
     </div>
     <div></div>
     <div>
      In addition, we are looking for candidates that can demonstrate the following:
     </div>
     <ul>
      <li>High attention to detail and critical thinking, analytical and research skills.</li>
      <li>Problem-solving skills, with the ability to plan and prioritise workload in order to achieve deadlines.</li>
      <li>Knowledge of Microsoft Office applications.</li>
      <li>Competence at adapting style to communication need</li>
      <li>Enthusiasm and curiosity coupled with a desire to challenge the status quo.</li> Compliance related qualifications desirable but not essential
     </ul>
     <div>
      <p>As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. In return for your commitment we will offer you generous remuneration and an attractive benefits package which will include:</p>
      <ul>
       <li>25 days holiday with the option to buy up to a further 5 days</li>
       <li>Company pension scheme with the option to increase contributions</li>
       <li>Group Income Protection for all employees</li>
       <li>Group Legal Protection for all employees</li>
       <li>A choice of either European Motor Assistance or Home Emergency Assistance</li>
       <li>Inclusion in our Health Cash plan</li>
       <li>Salary sacrifice benefits including Cycle scheme</li>
       <li>A comprehensive wellbeing programme including free eye tests</li>
       <li>Access to our employee discounts hub offering exclusive discounts across thousands of retail partners,</li>
       <li>The option to join our Sports and Social club which organises discounted events such as theatre visits, wine tasting and shopping trips</li>
      </ul>
      <p><i>If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.</i></p>
     </div>
    </div>
   </div>
  </div>
 </div>
 <div>
  <div>
   <div>
    <h2 class="jobSectionHeader"><b>About The Company</b></h2>
   </div><b> </b>
  </div>
 </div>
 <div>
  <div>
   <div>
    <div>
     <p>ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.</p>
     <p>Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.</p>
     <p>We have always been aware that it’s the people that really make it happen; the quality of our people defines the quality of the company, the service we offer and the good outcomes for our customers, so we’re committed to creating a great place to work for our employees.</p>
     <p>We believe it is an exciting time to join ARAG. You can expect an organisation that will challenge and develop you to progress your career.</p>
     <p>By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.</p>
     <p>If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.</p>
    </div>
   </div>
  </div>
 </div>
</div>


 
  
   
    About The Role
    
  
 
 
  
   
    
     We have an excellent opportunity for a Compliance Assurance Officer to join our friendly and supportive Compliance department on a permanent basis.
     Working as an essential member of the team, the successful candidate will look to either lead or assist in the compliance monitoring activity to test how the business is meeting its regulatory and internal process obligations. This will involve scoping the monitoring activity with relevant business areas and carrying out monitoring activity in accordance with the agreed scope. In addition, you'll look forward to assisting in the ongoing improvement of the monitoring process, as well as handling queries from the business and providing them assistance where appropriate.
     
      Only a stone’s throw from Bristol Temple Meads station, we have newly refurbished, modern city centre offices. Our staff are at the heart of everything we do, and we encourage our people to work flexibly and achieve a work-life balance that works for them.
     
    
   
  
 
 
  
   
    About You
    
  
 
 
  
   
    
     
      We are really to keen to hear from candidates with knowledge of the regulatory environment including PRA, FCA, ICO. Ideally you'll be able to demonstrate experience of report writing and monitoring/auditing, as well as excellent communication skills (both written and verbal) with the ability to interact professionally with executives, managers, and subject matter experts of all levels.
     
     
     
      In addition, we are looking for candidates that can demonstrate the following:
     
     
      High attention to detail and critical thinking, analytical and research skills.
      Problem-solving skills, with the ability to plan and prioritise workload in order to achieve deadlines.
      Knowledge of Microsoft Office applications.
      Competence at adapting style to communication need
      Enthusiasm and curiosity coupled with a desire to challenge the status quo. Compliance related qualifications desirable but not essential
     
     
      As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. In return for your commitment we will offer you generous remuneration and an attractive benefits package which will include:
      
       25 days holiday with the option to buy up to a further 5 days
       Company pension scheme with the option to increase contributions
       Group Income Protection for all employees
       Group Legal Protection for all employees
       A choice of either European Motor Assistance or Home Emergency Assistance
       Inclusion in our Health Cash plan
       Salary sacrifice benefits including Cycle scheme
       A comprehensive wellbeing programme including free eye tests
       Access to our employee discounts hub offering exclusive discounts across thousands of retail partners,
       The option to join our Sports and Social club which organises discounted events such as theatre visits, wine tasting and shopping trips
      
      If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.
     
    
   
  
 
 
  
   
    About The Company
    
  
 
 
  
   
    
     ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.
     Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.
     We have always been aware that it’s the people that really make it happen; the quality of our people defines the quality of the company, the service we offer and the good outcomes for our customers, so we’re committed to creating a great place to work for our employees.
     We believe it is an exciting time to join ARAG. You can expect an organisation that will challenge and develop you to progress your career.
     By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.
     If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.
    
   
  
 


Compliance Assurance Officer - DAS UK Group

Compliance Assurance Officer

You need a solid grasp of civil procedure, case and financial management experience, excellent client care skills, a confident phone manner, and the ability to support emotional clients effectively.

You will handle diverse property disputes, manage claim stages, draft documents, negotiate, mediate, and participate in trials, all while working in a supportive, collaborative team.

<div>
 <div>
  <div>
   <div>
    <h2 class="jobSectionHeader"><b>About The Role</b></h2>
   </div><b> </b>
  </div>
 </div>
 <div>
  <div>
   <div>
    <div>
     <p>We have a great opportunity for a Paralegal to join our Complex Litigation department at DAS Law.</p>
     <p>In this role, you’ll have an opportunity to work on diverse and complex property disputes from day one, which will include small claims, fast track and multi-track claims and defences. You’ll enjoy early responsibility for all of the claim stages, from inception to conclusion, including drafting of statements of case and witness statements, negotiation, mediation and trial and we’ll offer all the support and training you will need to be successful.</p>
     <p>This is a role that offers real challenge, and you’ll enjoy an extremely varied caseload, including nuisance, trespass, property damage and negligence disputes (no two cases are ever the same!). It is a rewarding environment for candidates who are looking to work in a supportive, collaborative team, with the opportunity for continuous improvement and ability to develop professionally.</p>
    </div>
   </div>
  </div>
 </div>
 <div>
  <div>
   <div>
    <h2 class="jobSectionHeader"><b>About You</b></h2>
   </div><b> </b>
  </div>
 </div>
 <div>
  <div>
   <div>
    <div>
     <p>Due to the nature of the disputes which can often be highly contentious in nature, we are looking for candidates with a background in client facing roles or candidates that can demonstrate a high degree of resilience and empathy. Our ideal candidate would also have experience in running their own caseload, and an interest in property law is essential.</p>
     <p>We would like to hear from Solicitors, LLB/GDL or LPC graduates, ILEX, or those with equivalent experience who can demonstrate:</p>
     <ul>
      <li>A comprehensive working knowledge of civil procedure;</li>
      <li>Experience of running a significant case load with appropriate supervision;</li>
      <li>Outstanding client care skills;</li>
      <li>A commitment to ensuring good customer outcomes;</li>
      <li>Experience of case management and financial management and an understanding of the drivers behind a profitable and successful business; and</li>
      <li>A confident telephone manner with the ability to deal with clients who may be distressed and emotional due to the circumstances they find themselves in.</li>
     </ul>
     <p>We support our people to achieve a work-life balance that works for them and are happy to discuss flexible working options.</p>
     <p><b> </b><i>If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above</i></p>
     <p><i> </i></p>
    </div>
   </div>
  </div>
 </div>
 <div>
  <div>
   <div>
    <h2 class="jobSectionHeader"><b>About The Company</b></h2>
   </div><b> </b>
  </div>
 </div>
 <div>
  <div>
   <div>
    <div>
     <p>ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.</p>
     <p>Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG UK are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.</p>
     <p>We have historically focussed on delivering legal services to customers solely via our Legal Expenses Insurance products, which provides a steady workload of litigated cases in areas such as;</p>
     <ul>
      <li>Personal Injury</li>
      <li>Litigation &amp; Dispute Management</li>
      <li>Employment</li>
      <li>Business &amp; Commercial</li>
     </ul>
     <p>We believe these are exciting times for DAS Law as part of the wider ARAG UK, and we are looking for likeminded individuals who share our ambition to make our high quality legal solutions accessible and affordable.</p>
     <p>You can expect to join an organisation that will challenge and develop you to progress your career in ways that traditional law firms cannot. We are also committed to supporting continued professional development and promote both internal Training Contracts and alternative routes to qualification (SQE/CILEX).</p>
     <p>By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.</p> If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.
    </div>
   </div>
  </div>
 </div>
</div>


 
  
   
    About The Role
    
  
 
 
  
   
    
     We have a great opportunity for a Paralegal to join our Complex Litigation department at DAS Law.
     In this role, you’ll have an opportunity to work on diverse and complex property disputes from day one, which will include small claims, fast track and multi-track claims and defences. You’ll enjoy early responsibility for all of the claim stages, from inception to conclusion, including drafting of statements of case and witness statements, negotiation, mediation and trial and we’ll offer all the support and training you will need to be successful.
     This is a role that offers real challenge, and you’ll enjoy an extremely varied caseload, including nuisance, trespass, property damage and negligence disputes (no two cases are ever the same!). It is a rewarding environment for candidates who are looking to work in a supportive, collaborative team, with the opportunity for continuous improvement and ability to develop professionally.
    
   
  
 
 
  
   
    About You
    
  
 
 
  
   
    
     Due to the nature of the disputes which can often be highly contentious in nature, we are looking for candidates with a background in client facing roles or candidates that can demonstrate a high degree of resilience and empathy. Our ideal candidate would also have experience in running their own caseload, and an interest in property law is essential.
     We would like to hear from Solicitors, LLB/GDL or LPC graduates, ILEX, or those with equivalent experience who can demonstrate:
     
      A comprehensive working knowledge of civil procedure;
      Experience of running a significant case load with appropriate supervision;
      Outstanding client care skills;
      A commitment to ensuring good customer outcomes;
      Experience of case management and financial management and an understanding of the drivers behind a profitable and successful business; and
      A confident telephone manner with the ability to deal with clients who may be distressed and emotional due to the circumstances they find themselves in.
     
     We support our people to achieve a work-life balance that works for them and are happy to discuss flexible working options.
      If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above
      
    
   
  
 
 
  
   
    About The Company
    
  
 
 
  
   
    
     ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.
     Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG UK are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.
     We have historically focussed on delivering legal services to customers solely via our Legal Expenses Insurance products, which provides a steady workload of litigated cases in areas such as;
     
      Personal Injury
      Litigation & Dispute Management
      Employment
      Business & Commercial
     
     We believe these are exciting times for DAS Law as part of the wider ARAG UK, and we are looking for likeminded individuals who share our ambition to make our high quality legal solutions accessible and affordable.
     You can expect to join an organisation that will challenge and develop you to progress your career in ways that traditional law firms cannot. We are also committed to supporting continued professional development and promote both internal Training Contracts and alternative routes to qualification (SQE/CILEX).
     By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do. If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.
    
   
  
 


DAS UK Group

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