Large

We automate, digitize and transform the way people bank and shop. We offer proven expertise and comprehensive portfolios in cutting-edge product technology, multi-vendor software and service excellence for financial and retail customers.

Consumer behavior is changing rapidly; people are empowered and connected and expect unprecedented service and convenience. The world is “always on” – a digital era requiring us to orchestrate touchpoints in ways that meet and exceed the 24/7 automation needs of the banking and retail worlds. 

Diebold Nixdorf employs approximately 21,000 employees in more than 130 countries worldwide. We are publicly traded on the New York Stock Exchange under the symbol “DBD.”

Specialties: financial and retail self-service solutions, services, security solutions, software, cash management, branch and store transformation

Consulting

Diebold Nixdorf

We automate, digitize, and transform the way people bank and shop.

You need a degree, 15 years in sales, excel in MS Office, fluent in English and German, know retail processes, cloud software, and have consultative sales experience with large retailers. Travel up to 80%.

You will manage DACH accounts, consult with clients, drive solution sales, engage stakeholders, steer internal teams for product development, and enhance customer satisfaction and strategic growth.

Customer Relations

Sales & Business Development

Düsseldorf

<div>Senior Account Manager &ndash; Retail (m/w/d) 
Erwarten Sie mehr. St&auml;rken Sie Ihr Netzwerk. Unsere Teams automatisieren, digitalisieren und transformieren die Art und Weise, wie mehr als 75 Millionen Menschen rund um den Globus in dieser vernetzten verbraucherzentrierten Welt Bankgesch&auml;fte t&auml;tigen und einkaufen. Schlie&szlig;en Sie sich uns an, und verbinden Sie Menschen mit dem Handel in dieser wichtigen und wertvollen Rolle. 
Positions&uuml;bersicht 
Entwickelt und f&uuml;hrt Verkaufspl&auml;ne/-strategien aus, um DN-Produkte und -Dienstleistungen effektiv auf den Markt zu bringen. F&ouml;rdert die Umsatzgenerierung und identifiziert und schlie&szlig;t neue M&ouml;glichkeiten innerhalb bestehender Accounts. Leitet Kundenverhandlungen, um f&uuml;r beide Seiten vorteilhafte Ergebnisse zu erzielen. Nutzt das Wissen &uuml;ber die DN-Angebote und das Verst&auml;ndnis f&uuml;r das Gesch&auml;ft des Kunden, um ma&szlig;geschneiderte Vorschl&auml;ge zu entwickeln, die kreative L&ouml;sungen pr&auml;sentieren. Entwickelt, pflegt und unterh&auml;lt Kundenbeziehungen zu einer Reihe gro&szlig;er internationaler Kunden, um sicherzustellen, dass diese von den Produkten und Dienstleistungen von DN profitieren und diese optimieren. 
Sie sind verantwortlich f&uuml;r
<ul><li>Dient als prim&auml;rer Account Manager innerhalb von DACH f&uuml;r DACH- und globale Einzelh&auml;ndler.
</li><li>Stellt sicher, dass die Kunden eine erstklassige Beratung erhalten, mit einem klaren Verst&auml;ndnis der Kundenmotivation, ihrer Prozesse und Bed&uuml;rfnisse, um den Verkauf von Hardware, Software und Dienstleistungen zu f&ouml;rdern.
</li><li>Arbeitet direkt mit einer Vielzahl von Kundeninteressenvertretern zusammen, von technischen Fachleuten bis hin zu leitenden Angestellten.
</li><li>Treibt interne Teams mit einer kundenorientierten Denkweise an, um neue Produkte und Erweiterungen zu entwerfen, zu entwickeln und einzuf&uuml;hren, die auf Kundenw&uuml;nsche und -priorit&auml;ten eingehen.
</li><li>F&uuml;hrt den Kunden-NPS zum Erfolg.
</li><li>Treibt strategische Account-Pl&auml;ne zur Entwicklung des Umsatzwachstums voran.
</li></ul>Qualifikationen
<ul><li>Universit&auml;tsabschluss oder gleichwertige Berufserfahrung erforderlich.
</li><li>Mindestens 15 Jahre einschl&auml;gige Erfahrung oder eine gleichwertige Kombination aus Ausbildung und Erfahrung im Vertriebsmanagement in einem Unternehmen mit nachweislichen Erfolgen bei der F&uuml;hrung eines Vertriebsteams mit hohen Quoten und/oder bei der Entwicklung neuer Gesch&auml;ftsfelder/exzellenten F&auml;higkeiten in der Mitarbeiterf&uuml;hrung.
</li><li>Beherrschung aller MS-Office-Produkte mit Schwerpunkt auf Excel, PowerPoint, Word und Teams.
</li><li>Ausgezeichnete Englischkenntnisse (in Wort und Schrift) und Deutschkenntnisse.
</li><li>Umfassende Kenntnisse der Prozesse und Abl&auml;ufe in globalen Einzelhandelsgesch&auml;ften und der Nutzung innovativer L&ouml;sungen in diesen Umgebungen.
</li><li>Umfassende Kenntnisse der marktrelevanten Trends in den Bereichen Cloud Software, AI, Store Automation und Services.
</li><li>Allgemeine Kenntnisse der Produkte und Dienstleistungen von Diebold Nixdorf sind ein Plus.
</li><li>Fundierte Kenntnisse und Erfahrungen im Vertrieb von Hardware-, Software- und Servicel&ouml;sungen bei gro&szlig;en globalen Einzelh&auml;ndlern.
</li><li>Beratungserfahrung im Vertrieb mit komplexem L&ouml;sungsdesign f&uuml;r gro&szlig;e globale Einzelh&auml;ndler.
</li><li>Nachgewiesene F&auml;higkeiten zum Aufbau von Beziehungen und Verhandlungserfahrung auf allen Ebenen der DN- und Einzelhandelsorganisation, einschlie&szlig;lich der oberen F&uuml;hrungsebene.
</li><li>Erfahrung in der Arbeit in einem kundenorientierten B2B-Umfeld und in der Entwicklung strategischer Kundenbeziehungen und Accounts mit leitenden Interessenvertretern.
</li><li>Erfahrung mit der F&ouml;rderung des Erfolgs in gro&szlig;en internationalen Einzelhandelsorganisationen.
</li><li>Erfahrung in der funktionalen Leitung von Kundenteams in einem gr&ouml;&szlig;eren Bereich.
</li><li>Au&szlig;ergew&ouml;hnliche F&auml;higkeiten in den Bereichen Kommunikation, Pr&auml;sentation, strategische Planung, Probleml&ouml;sung und kritisches Denken.
</li><li>Erfahrung im Umgang mit CRM-Software wie Salesforce, um Chancen zu maximieren.
</li>Die Bereitschaft, bis zu 80 % der Zeit zu reisen, einschlie&szlig;lich Auslandsreisen, wenn n&ouml;tig. 
<li>
</li></ul>Ihre Bewerbung
Bitte schicken Sie uns folgende Unterlagen in einem Dokument:
<ul><li>Lebenslauf
</li><li>Anschreiben
</li>Arbeits-(Zeugnisse) 
<li>
</li></ul>Warum sollten Sie sich Diebold Nixdorf anschlie&szlig;en? 
Diebold Nixdorf ist mehr als ein Zusammenschluss. Es ist vielmehr ein neues Unternehmen im Zeitalter der Transformation. Wir gestalten seit insgesamt mehr als 150 Jahren die Zukunft, begleiten unsere Kunden langfristig und strategisch und bereiten den Weg f&uuml;r Innovationen. 
Heute &uuml;bernehmen wir eine f&uuml;hrende Rolle als Technologietreiber und -wegbereiter im Connected Commerce. Wir verbinden die physische und digitale Welt des Zahlungsverkehres, um Verbrauchern ein noch reibungsloseres Kundenerlebnis zu schaffen &ndash; in einer Omnichannel-Welt, die st&auml;ndig im Wandel ist und in der Verbraucher 24/7 st&auml;ndige Verf&uuml;gbarkeit erwarten. 
In dieser Welt voller Chancen sind wir besser denn je aufgestellt, um die Zukunft erfolgreich zu gestalten. 
Gestalten Sie mit! 
Diebold Nixdorf ist ein Arbeitgeber f&uuml;r Chancengleichheit und wir legen Wert auf Vielfalt in unserem Unternehmen. Wir diskriminieren nicht aufgrund von Rasse, Religion, Hautfarbe, nationaler Herkunft, Geschlecht, sexueller Orientierung, Alter, Familienstand, Veteranenstatus oder Behinderungsstatus. 
** An alle Personalagenturen: Diebold Nixdorf akzeptiert keine Lebensl&auml;ufe von Agenturen. Bitte leiten Sie Lebensl&auml;ufe nicht an unseren Job-Alias, Diebold Nixdorf-Mitarbeiter oder einen anderen Organisationsstandort weiter. Diebold Nixdorf ist nicht verantwortlich f&uuml;r Geb&uuml;hren im Zusammenhang mit unaufgeforderten Lebensl&auml;ufen ** 
Senior Account Manager &ndash; Retail (m/w/d)
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Position Overview
Develops and executes sales plans / strategies to effectively bring DN products and services to market. Drives revenue generation and identifies and closes new opportunities within current customer accounts. Facilitates and leads customer negotiations to achieve mutually beneficial results. Utilizes knowledge of DN offerings and understanding of the customer's business to develop customized proposals that present creative solutions. Develops, nurtures and maintains customer relationships across a range of large international accounts to ensure their benefit from and optimization of DN products and services. 
Key Responsibilities
<ul><li>Serves as primary Account Manager within DACH for DACH and global Retailers.
</li><li>Ensures customers receive best-in-class consulting with a clear understanding of the customer motivation, their processes and needs to drive solution sales of Hardware, Software and Services.
</li><li>Engages directly with a wide variety of customer stakeholders, from technical professionals to senior executives.
</li><li>Drives internal teams with a customer-focused mindset to design, develop and introduce new products and enhancements to address customer requests and priorities.
</li><li>Drives the customer NPS to success.
</li>Drives strategic account plans to develop sales growth. 
<li>
</li></ul>Qualifications
<ul><li>University Degree or equivalent work experience required.
</li><li>Minimum of 15 years of relevant experience or equivalent combination of education and experience in managing sales in a corporate setting with proven track record in leading a high quota carrying in a Sales Team and/or new business development/excellent people management skills.
</li><li>Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word and Teams.
</li><li>Excellent business English skills (Written and spoken) and German.
</li><li>Comprehensive knowledge of global Retail store processes &amp; operations and the utilization of innovative solutions within the environments.
</li><li>Comprehensive knowledge of the market relevant trends in Cloud Software, AI, Store Automation and Services.
</li><li>General knowledge of Diebold Nixdorf products and services is a plus.
</li><li>Deep knowledge and experience of Hardware, Software and Services Solution Sales with large global Retailers.
</li><li>Consultative sales experience with complex solution design for large global Retailers.
</li><li>Demonstrated relationship building skills and negotiation experience at all levels of the DN and Retailer's organization, including senior executive levels.
</li><li>Experience working within a customer focused B2B environment and developing strategic client relationships and accounts with senior stakeholders.
</li><li>Experience with driving success withing large international Retail organizations.
</li><li>Experience in functional leading account teams across a wider international organization
</li><li>Exceptional communication, presentation, strategic planning, problem solving and critical thinking skills.
</li><li>Possess experience with CRM software, such as Salesforce to maximize opportunities.
</li>Ability to travel up to 80% of the time including international travels when necessary. 
<li>
</li></ul>Your application
Please send us the following documents in one document:
<ul><li>Curriculum vitae
</li><li>Cover letter
</li>Work references 
<li>
</li></ul>#LI-KK2 #LI-Remote</div> <div></div> <div></div>

Senior Account Manager – Retail (m/w/d)
Erwarten Sie mehr. Stärken Sie Ihr Netzwerk. Unsere Teams automatisieren, digitalisieren und transformieren die Art und Weise, wie mehr als 75 Millionen Menschen rund um den Globus in dieser vernetzten verbraucherzentrierten Welt Bankgeschäfte tätigen und einkaufen. Schließen Sie sich uns an, und verbinden Sie Menschen mit dem Handel in dieser wichtigen und wertvollen Rolle.
Positionsübersicht
Entwickelt und führt Verkaufspläne/-strategien aus, um DN-Produkte und -Dienstleistungen effektiv auf den Markt zu bringen. Fördert die Umsatzgenerierung und identifiziert und schließt neue Möglichkeiten innerhalb bestehender Accounts. Leitet Kundenverhandlungen, um für beide Seiten vorteilhafte Ergebnisse zu erzielen. Nutzt das Wissen über die DN-Angebote und das Verständnis für das Geschäft des Kunden, um maßgeschneiderte Vorschläge zu entwickeln, die kreative Lösungen präsentieren. Entwickelt, pflegt und unterhält Kundenbeziehungen zu einer Reihe großer internationaler Kunden, um sicherzustellen, dass diese von den Produkten und Dienstleistungen von DN profitieren und diese optimieren.
Sie sind verantwortlich für
Dient als primärer Account Manager innerhalb von DACH für DACH- und globale Einzelhändler.
Stellt sicher, dass die Kunden eine erstklassige Beratung erhalten, mit einem klaren Verständnis der Kundenmotivation, ihrer Prozesse und Bedürfnisse, um den Verkauf von Hardware, Software und Dienstleistungen zu fördern.
Arbeitet direkt mit einer Vielzahl von Kundeninteressenvertretern zusammen, von technischen Fachleuten bis hin zu leitenden Angestellten.
Treibt interne Teams mit einer kundenorientierten Denkweise an, um neue Produkte und Erweiterungen zu entwerfen, zu entwickeln und einzuführen, die auf Kundenwünsche und -prioritäten eingehen.
Führt den Kunden-NPS zum Erfolg.
Treibt strategische Account-Pläne zur Entwicklung des Umsatzwachstums voran.
Qualifikationen
Universitätsabschluss oder gleichwertige Berufserfahrung erforderlich.
Mindestens 15 Jahre einschlägige Erfahrung oder eine gleichwertige Kombination aus Ausbildung und Erfahrung im Vertriebsmanagement in einem Unternehmen mit nachweislichen Erfolgen bei der Führung eines Vertriebsteams mit hohen Quoten und/oder bei der Entwicklung neuer Geschäftsfelder/exzellenten Fähigkeiten in der Mitarbeiterführung.
Beherrschung aller MS-Office-Produkte mit Schwerpunkt auf Excel, PowerPoint, Word und Teams.
Ausgezeichnete Englischkenntnisse (in Wort und Schrift) und Deutschkenntnisse.
Umfassende Kenntnisse der Prozesse und Abläufe in globalen Einzelhandelsgeschäften und der Nutzung innovativer Lösungen in diesen Umgebungen.
Umfassende Kenntnisse der marktrelevanten Trends in den Bereichen Cloud Software, AI, Store Automation und Services.
Allgemeine Kenntnisse der Produkte und Dienstleistungen von Diebold Nixdorf sind ein Plus.
Fundierte Kenntnisse und Erfahrungen im Vertrieb von Hardware-, Software- und Servicelösungen bei großen globalen Einzelhändlern.
Beratungserfahrung im Vertrieb mit komplexem Lösungsdesign für große globale Einzelhändler.
Nachgewiesene Fähigkeiten zum Aufbau von Beziehungen und Verhandlungserfahrung auf allen Ebenen der DN- und Einzelhandelsorganisation, einschließlich der oberen Führungsebene.
Erfahrung in der Arbeit in einem kundenorientierten B2B-Umfeld und in der Entwicklung strategischer Kundenbeziehungen und Accounts mit leitenden Interessenvertretern.
Erfahrung mit der Förderung des Erfolgs in großen internationalen Einzelhandelsorganisationen.
Erfahrung in der funktionalen Leitung von Kundenteams in einem größeren Bereich.
Außergewöhnliche Fähigkeiten in den Bereichen Kommunikation, Präsentation, strategische Planung, Problemlösung und kritisches Denken.
Erfahrung im Umgang mit CRM-Software wie Salesforce, um Chancen zu maximieren.
Die Bereitschaft, bis zu 80 % der Zeit zu reisen, einschließlich Auslandsreisen, wenn nötig.

Ihre Bewerbung
Bitte schicken Sie uns folgende Unterlagen in einem Dokument:
Lebenslauf
Anschreiben
Arbeits-(Zeugnisse)

Warum sollten Sie sich Diebold Nixdorf anschließen?
Diebold Nixdorf ist mehr als ein Zusammenschluss. Es ist vielmehr ein neues Unternehmen im Zeitalter der Transformation. Wir gestalten seit insgesamt mehr als 150 Jahren die Zukunft, begleiten unsere Kunden langfristig und strategisch und bereiten den Weg für Innovationen.
Heute übernehmen wir eine führende Rolle als Technologietreiber und -wegbereiter im Connected Commerce. Wir verbinden die physische und digitale Welt des Zahlungsverkehres, um Verbrauchern ein noch reibungsloseres Kundenerlebnis zu schaffen – in einer Omnichannel-Welt, die ständig im Wandel ist und in der Verbraucher 24/7 ständige Verfügbarkeit erwarten.
In dieser Welt voller Chancen sind wir besser denn je aufgestellt, um die Zukunft erfolgreich zu gestalten.
Gestalten Sie mit!
Diebold Nixdorf ist ein Arbeitgeber für Chancengleichheit und wir legen Wert auf Vielfalt in unserem Unternehmen. Wir diskriminieren nicht aufgrund von Rasse, Religion, Hautfarbe, nationaler Herkunft, Geschlecht, sexueller Orientierung, Alter, Familienstand, Veteranenstatus oder Behinderungsstatus.
** An alle Personalagenturen: Diebold Nixdorf akzeptiert keine Lebensläufe von Agenturen. Bitte leiten Sie Lebensläufe nicht an unseren Job-Alias, Diebold Nixdorf-Mitarbeiter oder einen anderen Organisationsstandort weiter. Diebold Nixdorf ist nicht verantwortlich für Gebühren im Zusammenhang mit unaufgeforderten Lebensläufen **
Senior Account Manager – Retail (m/w/d)
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Position Overview
Develops and executes sales plans / strategies to effectively bring DN products and services to market. Drives revenue generation and identifies and closes new opportunities within current customer accounts. Facilitates and leads customer negotiations to achieve mutually beneficial results. Utilizes knowledge of DN offerings and understanding of the customer's business to develop customized proposals that present creative solutions. Develops, nurtures and maintains customer relationships across a range of large international accounts to ensure their benefit from and optimization of DN products and services.
Key Responsibilities
Serves as primary Account Manager within DACH for DACH and global Retailers.
Ensures customers receive best-in-class consulting with a clear understanding of the customer motivation, their processes and needs to drive solution sales of Hardware, Software and Services.
Engages directly with a wide variety of customer stakeholders, from technical professionals to senior executives.
Drives internal teams with a customer-focused mindset to design, develop and introduce new products and enhancements to address customer requests and priorities.
Drives the customer NPS to success.
Drives strategic account plans to develop sales growth.

Qualifications
University Degree or equivalent work experience required.
Minimum of 15 years of relevant experience or equivalent combination of education and experience in managing sales in a corporate setting with proven track record in leading a high quota carrying in a Sales Team and/or new business development/excellent people management skills.
Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word and Teams.
Excellent business English skills (Written and spoken) and German.
Comprehensive knowledge of global Retail store processes & operations and the utilization of innovative solutions within the environments.
Comprehensive knowledge of the market relevant trends in Cloud Software, AI, Store Automation and Services.
General knowledge of Diebold Nixdorf products and services is a plus.
Deep knowledge and experience of Hardware, Software and Services Solution Sales with large global Retailers.
Consultative sales experience with complex solution design for large global Retailers.
Demonstrated relationship building skills and negotiation experience at all levels of the DN and Retailer's organization, including senior executive levels.
Experience working within a customer focused B2B environment and developing strategic client relationships and accounts with senior stakeholders.
Experience with driving success withing large international Retail organizations.
Experience in functional leading account teams across a wider international organization
Exceptional communication, presentation, strategic planning, problem solving and critical thinking skills.
Possess experience with CRM software, such as Salesforce to maximize opportunities.
Ability to travel up to 80% of the time including international travels when necessary.

Your application
Please send us the following documents in one document:
Curriculum vitae
Cover letter
Work references

#LI-KK2 #LI-Remote

Senior Account Manager - Diebold Nixdorf

United Kingdom

Germany

United Arab Emirates

Canada

United States

Portugal

Netherlands

Ireland

Philippines

Italy

Spain

India

France

South Africa

Australia

Switzerland

Senior Account Manager

You need a bachelor’s degree, 6-8 years in financial services/payments, strong communication skills, strategic solution articulation, and ability to work in global teams with travel.

You will architect payment solutions, gather requirements, engage clients, analyze business needs, and collaborate with teams to enhance and monitor solutions while maintaining industry standards.

Software Engineering

<div>Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
 External facing role, part of the Solution Architecture team that is responsible for architecting, designing and developing new payment software solutions for prospective customers, existing customers and key industry partners based upon our Vynamic Transaction Middleware product. 
 
Another responsibility is providing customer and market feedback by gathering and analyzing marketplace intelligence for new requirements within the payments eco-system and translating into potential technical solutions with business requirements. 
 
The primary focus is to work with clients, prospects and internal teams to analyze business needs and translate business requirements to business and technical designs in a form that can easily be understood by all audiences. As a solution architect, the individual is responsible for serving as a primary contributor in key strategic scenarios by supporting and facilitating design sessions and requirements gathering for both internal and external solutions.</div>
 <div>Key Responsibilities
<ul><li>Engaging with key prospects and customers in the pre-sales phase and transforming customer business requirements into a solution proposal based upon the capabilities of the DN portfolio
</li><li>Monitoring architectural and business metrics to measure performance, identify areas for improvement and ensure ongoing adherence to standards and governance policies.
</li><li>Participating in Sales planning to develop new target customers and/or markets.
</li><li>Addressing complex technical and process issues escalated from Solution Architect teams and/or clients.
</li><li>Drive and execute requirements gathering processes on strategic client engagements
</li><li>Technical aptitude and ability to learn new technologies quickly.
</li><li>Plan requirements gathering and design activities. Collaborate with product, project, and development managers to determine required resource needs, product backlog prioritization, champion delivery of feature sets via a design schedule, and work with all customer-facing team members to translate the technical solution into feature / benefit propositions for the marketplace.
</li><li>Expert at defining technical solutions to a business problem.
</li><li>Capture, classify, and prioritize business, functional, and non-functional requirements.
</li><li>Facilitate functional solution design and collaborate with other team members on identifying and designing solutions.
</li><li>Constantly monitoring solution portfolio for changes / additions and impact to different environments.
</li><li>Staying focused on continuously improving and re-evaluating consulting services best practices.
</li><li>Develop innovative technical solutions and set product direction to address industry business problems.
</li><li>Contribute across the entire development cycle (presales, requirements gathering, analysis, design, code, test, initial pilot/production launch, and production support) with the primary focus on analysis, solution design and mentoring development staff.
</li><li>Review and analyze existing solutions and client requirements, and provide recommendations for extension and customization
</li><li>Travel to customer sites for meetings, presentations and architectural sessions.
</li><li>Attend workshops, meetings, and architectural sessions at Diebold Nixdorf locations.
</li><li>Lead non-project-based activities which strengthen the organization (e.g. training, development of solution standards, pioneering of new technologies and capabilities).
</li><li>Develop and maintain working relationships with other departments which are key to the success of the organization (e.g., Product Management, Business Development, Professional Services, Engineering, Customer Support, etc.).</li></ul></div>
 <div>Required Qualifications
<ul><li>Bachelor&rsquo;s degree or equivalent experience required, master&rsquo;s degree preferred computer science or related
</li><li>Minimum of 6-8 years&rsquo; experience in the financial services / payment&rsquo;s industry / transaction processing / payments managed services ecosystem with a focus on payment solutions
</li><li>Deep knowledge in retail banking industry and related typical business processes
</li><li>Excellent presentation and communication skills in native language and English
</li><li>Ability to identify, structure and articulate solutions both tactically (situational basis) and strategically; with the ability to recognize patterns of needs
</li><li>Global travel up to 3 times a year.
</li></ul>Preferred Qualifications
<ul><li>A proven track record for meeting and exceeding performance objectives
</li><li>Possess a high level of demonstrated thought leadership, oral and written communication, presentation, critical thinking and strategic planning skills
</li><li>Must be adept at project team building and collaborating
</li><li>Mature knowledge about state-of-the-art software trends and technologies
</li><li>Capabilities to work in virtual and international teams
</li></ul>Salary Range: $118,000 to $155,000. Actual compensation for this role will depend on several factors including your qualifications, skills, competencies, geographic location, internal equity, and relevant experience. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the plan and/or program, whereby an award, if any, may depend on various factors, including, without limitation, individual and organizational performance.
Benefits
<ul><li>Health, Dental, and Vision Insurance
</li><li>Life Insurance
</li><li>Critical illness, Accident, and Hospital Indemnity Insurance
</li><li>401(k) Savings Plan
</li><li>Health Savings Account
</li><li>Leave of Absence Benefits
</li><li>Paid Time Off
</li></ul>The application window is expected to close May 28th, 2025.
#LI-DC1
#LI-Remote</div>

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
 External facing role, part of the Solution Architecture team that is responsible for architecting, designing and developing new payment software solutions for prospective customers, existing customers and key industry partners based upon our Vynamic Transaction Middleware product.

Another responsibility is providing customer and market feedback by gathering and analyzing marketplace intelligence for new requirements within the payments eco-system and translating into potential technical solutions with business requirements.

The primary focus is to work with clients, prospects and internal teams to analyze business needs and translate business requirements to business and technical designs in a form that can easily be understood by all audiences. As a solution architect, the individual is responsible for serving as a primary contributor in key strategic scenarios by supporting and facilitating design sessions and requirements gathering for both internal and external solutions.
Key Responsibilities
Engaging with key prospects and customers in the pre-sales phase and transforming customer business requirements into a solution proposal based upon the capabilities of the DN portfolio
Monitoring architectural and business metrics to measure performance, identify areas for improvement and ensure ongoing adherence to standards and governance policies.
Participating in Sales planning to develop new target customers and/or markets.
Addressing complex technical and process issues escalated from Solution Architect teams and/or clients.
Drive and execute requirements gathering processes on strategic client engagements
Technical aptitude and ability to learn new technologies quickly.
Plan requirements gathering and design activities. Collaborate with product, project, and development managers to determine required resource needs, product backlog prioritization, champion delivery of feature sets via a design schedule, and work with all customer-facing team members to translate the technical solution into feature / benefit propositions for the marketplace.
Expert at defining technical solutions to a business problem.
Capture, classify, and prioritize business, functional, and non-functional requirements.
Facilitate functional solution design and collaborate with other team members on identifying and designing solutions.
Constantly monitoring solution portfolio for changes / additions and impact to different environments.
Staying focused on continuously improving and re-evaluating consulting services best practices.
Develop innovative technical solutions and set product direction to address industry business problems.
Contribute across the entire development cycle (presales, requirements gathering, analysis, design, code, test, initial pilot/production launch, and production support) with the primary focus on analysis, solution design and mentoring development staff.
Review and analyze existing solutions and client requirements, and provide recommendations for extension and customization
Travel to customer sites for meetings, presentations and architectural sessions.
Attend workshops, meetings, and architectural sessions at Diebold Nixdorf locations.
Lead non-project-based activities which strengthen the organization (e.g. training, development of solution standards, pioneering of new technologies and capabilities).
Develop and maintain working relationships with other departments which are key to the success of the organization (e.g., Product Management, Business Development, Professional Services, Engineering, Customer Support, etc.).
Required Qualifications
Bachelor’s degree or equivalent experience required, master’s degree preferred computer science or related
Minimum of 6-8 years’ experience in the financial services / payment’s industry / transaction processing / payments managed services ecosystem with a focus on payment solutions
Deep knowledge in retail banking industry and related typical business processes
Excellent presentation and communication skills in native language and English
Ability to identify, structure and articulate solutions both tactically (situational basis) and strategically; with the ability to recognize patterns of needs
Global travel up to 3 times a year.
Preferred Qualifications
A proven track record for meeting and exceeding performance objectives
Possess a high level of demonstrated thought leadership, oral and written communication, presentation, critical thinking and strategic planning skills
Must be adept at project team building and collaborating
Mature knowledge about state-of-the-art software trends and technologies
Capabilities to work in virtual and international teams
Salary Range: $118,000 to $155,000. Actual compensation for this role will depend on several factors including your qualifications, skills, competencies, geographic location, internal equity, and relevant experience. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the plan and/or program, whereby an award, if any, may depend on various factors, including, without limitation, individual and organizational performance.
Benefits
Health, Dental, and Vision Insurance
Life Insurance
Critical illness, Accident, and Hospital Indemnity Insurance
401(k) Savings Plan
Health Savings Account
Leave of Absence Benefits
Paid Time Off
The application window is expected to close May 28th, 2025.
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#LI-Remote

Advanced Solution Architect - Transaction Processing / Retail Payments - Diebold Nixdorf

Advanced Solution Architect - Transaction Processing / Retail Payments

You need 2-4 years in Supply Chain Operations or equivalent education, and strong written and spoken business English skills.

You will manage inventory levels, facilitate receiving and distribution of materials, resolve supply chain issues, operate fleet vehicles, and maintain documentation and KPIs.

Logistics

Hyderabad

<div>Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Supports and / or facilitates the receiving and distribution of materials and equipment for internal and external customers. Researches and resolves supply chain inventory issues. Utilizes applications to track, log and understand inventory levels. Provides pickup, delivery and loading / unloading of material, customer premises equipment (CPE) and mail by safely operating fleet vehicles. Tracks and manages inventory levels, working with customers and end users to ensure appropriate levels are sustained at all times.</div>
 <div><ul><li>Provides Supply Chain Operations support duties within a site or location.
</li><li>Receives incoming deliveries from carriers.
</li><li>Expedites material through the receiving and incoming inspection process to ensure availability for production.
</li><li>Delivers materials to intended recipients and obtains appropriate signatures.
</li><li>Compares identifying information with bills of lading, invoices, purchase orders and other records.
</li><li>Maintains and updates reports and required documentation.
</li><li>Executes and monitors tasks within given KPIs.</li></ul></div>
 <div>Required Qualifications
<ul><li>Education or equivalent work experience required.
</li><li>Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Supply Chain Operations.
</li>Good business English skills (Written and spoken). 
<li>
</li></ul>#LI-VB1</div>

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Supports and / or facilitates the receiving and distribution of materials and equipment for internal and external customers. Researches and resolves supply chain inventory issues. Utilizes applications to track, log and understand inventory levels. Provides pickup, delivery and loading / unloading of material, customer premises equipment (CPE) and mail by safely operating fleet vehicles. Tracks and manages inventory levels, working with customers and end users to ensure appropriate levels are sustained at all times.
Provides Supply Chain Operations support duties within a site or location.
Receives incoming deliveries from carriers.
Expedites material through the receiving and incoming inspection process to ensure availability for production.
Delivers materials to intended recipients and obtains appropriate signatures.
Compares identifying information with bills of lading, invoices, purchase orders and other records.
Maintains and updates reports and required documentation.
Executes and monitors tasks within given KPIs.
Required Qualifications
Education or equivalent work experience required.
Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Supply Chain Operations.
Good business English skills (Written and spoken).

#LI-VB1

Supply Chain Operations Coordinator - Diebold Nixdorf

Supply Chain Operations Coordinator

You need 2-4 years of Service Desk Support experience or equivalent education, plus strong local language and business English skills, both written and spoken.

You will provide proactive helpdesk support, diagnose issues, update tickets, advise team members, ensure knowledge base accuracy, report data issues, and meet established KPIs.

IT & Cybersecurity

Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks.
 <div><ul><li>Interfaces with customers and internal departments and helps resolve basic to moderately complex inquiries.
</li></ul><ul><li>Addresses issues escalated from less experienced team members.
</li></ul><ul><li>Proactively informs manager about potential problems and suggests improvement actions.
</li></ul><ul><li>Reports on faulty master data.
</li></ul><ul><li>Advises less experienced team members on process and other deviations.
</li></ul><ul><li>Updates and verifies USU solutions and KScout trees after verification with level 2 or solution experts.
</li></ul><ul><li>Ensures solution tree and knowledge base information is up to date and appropriately applied to address customer issues.
</li></ul><ul><li>Defines and recommends working practice and other process improvements.
</li></ul><ul><li>Ensures that established KPIs are achieved.</li></ul></div>
 <div>Required Qualifications
<ul><li>Education or equivalent work experience required.
</li></ul><ul><li>Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Service Desk Support.
</li></ul><ul><li>Good local/client's language skills (Written and spoken) as well as business English skills (Written and spoken) required.</li></ul></div>

Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks.
Interfaces with customers and internal departments and helps resolve basic to moderately complex inquiries.
Addresses issues escalated from less experienced team members.
Proactively informs manager about potential problems and suggests improvement actions.
Reports on faulty master data.
Advises less experienced team members on process and other deviations.
Updates and verifies USU solutions and KScout trees after verification with level 2 or solution experts.
Ensures solution tree and knowledge base information is up to date and appropriately applied to address customer issues.
Defines and recommends working practice and other process improvements.
Ensures that established KPIs are achieved.
Required Qualifications
Education or equivalent work experience required.
Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Service Desk Support.
Good local/client's language skills (Written and spoken) as well as business English skills (Written and spoken) required.

Service Desk Representative - Diebold Nixdorf

Service Desk Representative

You will diagnose and resolve hardware and software issues, assist customers, mentor team members, report data issues, and ensure knowledge bases are updated while meeting KPIs.

<div>Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
 
 
Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks.</div>
 <div><ul><li>Interfaces with customers and internal departments and helps resolve basic to moderately complex inquiries.
</li><li>Addresses issues escalated from less experienced team members.
</li><li>Proactively informs manager about potential problems and suggests improvement actions.
</li><li>Reports on faulty master data.
</li><li>Advises less experienced team members on process and other deviations.
</li><li>Updates and verifies USU solutions and KScout trees after verification with level 2 or solution experts.
</li><li>Ensures solution tree and knowledge base information is up to date and appropriately applied to address customer issues.
</li><li>Defines and recommends working practice and other process improvements.
</li><li>Ensures that established KPIs are achieved.</li></ul></div>
 <div>Required Qualifications
<ul><li>Education or equivalent work experience required.
</li><li>Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Service Desk Support.
</li>Good local/client's language skills (Written and spoken) as well as business English skills (Written and spoken) required. 
<li>
 
 
</li></ul>Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
 
 
#LI-TM2</div>

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.


Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks.
Interfaces with customers and internal departments and helps resolve basic to moderately complex inquiries.
Addresses issues escalated from less experienced team members.
Proactively informs manager about potential problems and suggests improvement actions.
Reports on faulty master data.
Advises less experienced team members on process and other deviations.
Updates and verifies USU solutions and KScout trees after verification with level 2 or solution experts.
Ensures solution tree and knowledge base information is up to date and appropriately applied to address customer issues.
Defines and recommends working practice and other process improvements.
Ensures that established KPIs are achieved.
Required Qualifications
Education or equivalent work experience required.
Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Service Desk Support.
Good local/client's language skills (Written and spoken) as well as business English skills (Written and spoken) required.



Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**


#LI-TM2

Diebold Nixdorf

Mission