Lemonade is an innovative insurance company that offers homeowners, renters, and pet insurance through a user-friendly digital platform. By leveraging artificial intelligence and a social impact model, Lemonade simplifies the insurance process, aiming to make it faster and more transparent. Their approach involves using technology to streamline claims processing and reduce costs, while also contributing to social good by allocating unused premiums to charitable causes chosen by their customers.

Finance

Lemonade

Digital insurance built on social impact – for your stuff, home, family, pet, and car.

You should have 3+ years in claims handling, 1+ year in training design, strong LMS knowledge, excellent collaboration and communication skills, and the ability to manage multiple projects.

You will design and implement car claims training, facilitate onboarding and continuing education, collaborate with teams, monitor training effectiveness, and promote a culture of continuous learning.

People, HR & Administration

Education & Teaching

California

Lemonade is looking for a passionate and experienced Claims Car Trainer to join our Learning and Development (L&D) team. This role will be responsible for designing, developing, and delivering training programs that focus on car claims handling while integrating innovative learning strategies. The ideal candidate will have a foundational understanding of claims handling processes, a commitment to continuous learning, and the ability to translate operational processes into engaging training experiences. You will equip our Claims team with the knowledge, skills, and tools necessary to excel in their roles while ensuring alignment with quality standards and organizational goals. In this role you’ll: * Design and implement comprehensive training programs for the Claims team, with a focus on car claims handling, operational processes, and compliance guidelines * Facilitate onboarding classes for new hires, providing foundational training on car claims processes, systems, and company protocols * Facilitate continuing education sessions for existing team members, ensuring they stay up-to-date on new policies, procedures, and industry best practices * Develop educational initiatives for both new hires and experienced team members, guaranteeing training content meets the needs of varying skill levels * Collaborate with internal stakeholders, including the Claims, Quality Assurance, and Customer Experience teams, to develop training modules in alignment with the business initiatives and technical knowledge * Handle knowledge requests to create and update resources, and provide ongoing training support * Utilize Learning Management Systems (LMS) and other training platforms to facilitate knowledge sharing, track training progress, and measure effectiveness * Monitor and evaluate training effectiveness through feedback, assessments, and performance data, continuously refining training programs to improve outcomes * Foster a culture of continuous learning within Claims operations, encouraging professional growth and development What you’ll need: * 3+ years of experience in claims handling or a related field, with exposure to car claims handling, preferred (experience with liability and injury claims is a plus but not required) * 1+ year of experience designing and implementing training programs, preferably within the insurance industry or a related field * Strong understanding of Learning Management Systems (LMS) (e.g., 360 Learning, Guru) and other training technologies, with experience creating engaging, accessible, and effective training content * Proven ability to translate operational concepts into training materials that are easy to understand and apply * Excellent collaboration skills, with experience working cross-functionally with teams such as Quality Assurance, Claims, and Customer Experience * Strong communication and organizational skills, with a track record of supporting the professional development of team members * Ability to work independently and manage multiple training projects simultaneously, ensuring timely and high-quality deliverables At Lemonade, we welcome candidates who are excited about learning and adapting to the evolving field of claims handling. A commitment to innovation and growth is a core part of our culture. **Please note that we are unable to sponsor applicants for work visas Unfortunately, we cannot consider applicants from these states; Colorado, California, Montana, Hawaii, New Mexico and Puerto Rico. Lemonade's US base salary range for this full-time position is $50,000 - $60,000 + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location.

Lemonade is looking for a passionate and experienced Claims Car Trainer to join our Learning and Development (L&D) team. This role will be responsible for designing, developing, and delivering training programs that focus on car claims handling while integrating innovative learning strategies.The ideal candidate will have a foundational understanding of claims handling processes, a commitment to continuous learning, and the ability to translate operational processes into engaging training experiences. You will equip our Claims team with the knowledge, skills, and tools necessary to excel in their roles while ensuring alignment with quality standards and organizational goals.In this role you’ll: * Design and implement comprehensive training programs for the Claims team, with a focus on car claims handling, operational processes, and compliance guidelines * Facilitate onboarding classes for new hires, providing foundational training on car claims processes, systems, and company protocols * Facilitate continuing education sessions for existing team members, ensuring they stay up-to-date on new policies, procedures, and industry best practices * Develop educational initiatives for both new hires and experienced team members, guaranteeing training content meets the needs of varying skill levels * Collaborate with internal stakeholders, including the Claims, Quality Assurance, and Customer Experience teams, to develop training modules in alignment with the business initiatives and technical knowledge * Handle knowledge requests to create and update resources, and provide ongoing training support * Utilize Learning Management Systems (LMS) and other training platforms to facilitate knowledge sharing, track training progress, and measure effectiveness * Monitor and evaluate training effectiveness through feedback, assessments, and performance data, continuously refining training programs to improve outcomes * Foster a culture of continuous learning within Claims operations, encouraging professional growth and developmentWhat you’ll need: * 3+ years of experience in claims handling or a related field, with exposure to car claims handling, preferred (experience with liability and injury claims is a plus but not required) * 1+ year of experience designing and implementing training programs, preferably within the insurance industry or a related field * Strong understanding of Learning Management Systems (LMS) (e.g., 360 Learning, Guru) and other training technologies, with experience creating engaging, accessible, and effective training content * Proven ability to translate operational concepts into training materials that are easy to understand and apply * Excellent collaboration skills, with experience working cross-functionally with teams such as Quality Assurance, Claims, and Customer Experience * Strong communication and organizational skills, with a track record of supporting the professional development of team members * Ability to work independently and manage multiple training projects simultaneously, ensuring timely and high-quality deliverablesAt Lemonade, we welcome candidates who are excited about learning and adapting to the evolving field of claims handling. A commitment to innovation and growth is a core part of our culture.**Please note that we are unable to sponsor applicants for work visasUnfortunately, we cannot consider applicants from these states; Colorado, California, Montana, Hawaii, New Mexico and Puerto Rico.Lemonade's US base salary range for this full-time position is $50,000 - $60,000 + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location.

CLX Car Trainer - Lemonade

CLX Car Trainer

You must have 3+ years in data analytics, a degree in a related field, SQL proficiency, data visualization skills, and experience with modern analytics tools. Strong communication and adaptability are key.

You will analyze data in finance, compliance, or analytics, build reporting infrastructure, set goals, deliver insights, and collaborate across teams on cross-functional data projects.

Data

Business, Operations & Strategy

New York

We’re looking for experienced and passionate Data Analysts to join one of our agile analytics teams. Our ideal candidate is adept at modeling complex data, uncovering patterns, and delivering data-driven insights to help grow our business effectively and efficiently. In this role you’ll be a strategic partner, working closely with senior department leaders to define and execute data analytics strategies. In this role you’ll * Be part of the Analytics chapter, spending your day-to-day as the data expert in either our finance, compliance, insurance & actuarial (FCIA) team, or analytics enablement team * Build and maintain the data analytics infrastructure for accurate and timely reporting and sophisticated analysis * Set measurable and strategic goals, and build new measurement and optimization capabilities * Initiate analyses and deliver business insights that lead directly to process and product improvements * Partner with other data analysts, as well as team members from R&D, Biz Ops, Insurance Product, Actuarial, and Finance to push through cross-functional data projects What you’ll need * 3+ years of experience in a data analytics role, preferably within a fast-growing consumer company * Bachelor’s degree in Mathematics, Statistics, Computer Science, or a related field * Proficiency in SQL is essential, knowledge of Python or R, a plus * Proficiency in data visualization is essential, knowledge of Looker, a plus * Hands-on experience with modern data analytics stack (e.g. Snowflake, dbt, Looker, Git),strongly preferred * Strong communication skills and ability to collaborate effectively with others * Ability to thrive in a dynamic, fast-paced environment * Ability to work in an office environment a minimum of 3 days a week * Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture *Please note that we are unable to sponsor applicants for work visas Lemonade's US base salary range for this full-time position is $90,000- $120,000 equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location.

We’re looking for experienced and passionate Data Analysts to join one of our agile analytics teams. Our ideal candidate is adept at modeling complex data, uncovering patterns, and delivering data-driven insights to help grow our business effectively and efficiently.In this role you’ll be a strategic partner, working closely with senior department leaders to define and execute data analytics strategies.In this role you’ll * Be part of the Analytics chapter, spending your day-to-day as the data expert in either our finance, compliance, insurance & actuarial (FCIA) team, or analytics enablement team * Build and maintain the data analytics infrastructure for accurate and timely reporting and sophisticated analysis * Set measurable and strategic goals, and build new measurement and optimization capabilities * Initiate analyses and deliver business insights that lead directly to process and product improvements * Partner with other data analysts, as well as team members from R&D, Biz Ops, Insurance Product, Actuarial, and Finance to push through cross-functional data projectsWhat you’ll need * 3+ years of experience in a data analytics role, preferably within a fast-growing consumer company * Bachelor’s degree in Mathematics, Statistics, Computer Science, or a related field * Proficiency in SQL is essential, knowledge of Python or R, a plus * Proficiency in data visualization is essential, knowledge of Looker, a plus * Hands-on experience with modern data analytics stack (e.g. Snowflake, dbt, Looker, Git),strongly preferred * Strong communication skills and ability to collaborate effectively with others * Ability to thrive in a dynamic, fast-paced environment * Ability to work in an office environment a minimum of 3 days a week * Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture*Please note that we are unable to sponsor applicants for work visasLemonade's US base salary range for this full-time position is $90,000- $120,000 equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location.

Data Analyst - Lemonade

&lt;p&gt;We’re looking for experienced and passionate Data Analysts to join one of our agile analytics teams. Our ideal candidate is adept at modeling complex data, uncovering patterns, and delivering data-driven insights to help grow our business effectively and efficiently.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;In this role you’ll be a strategic partner, working closely with senior department leaders to define and execute data analytics strategies.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;In this role you’ll&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Be part of the Analytics chapter, spending your day-to-day as the data expert in either our finance, compliance, insurance &amp;amp; actuarial (FCIA) team, or analytics enablement team&lt;/li&gt;&lt;li&gt;Build and maintain the data analytics infrastructure for accurate and timely reporting and sophisticated analysis&lt;/li&gt;&lt;li&gt;Set measurable and strategic goals, and build new measurement and optimization capabilities&lt;/li&gt;&lt;li&gt;Initiate analyses and deliver business insights that lead directly to process and product improvements&lt;/li&gt;&lt;li&gt;Partner with other data analysts, as well as team members from R&amp;amp;D, Biz Ops, Insurance Product, Actuarial, and Finance to push through cross-functional data projects&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;What you’ll need&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;3+ years of experience in a data analytics role, preferably within a fast-growing consumer company&lt;/li&gt;&lt;li&gt;Bachelor’s degree in Mathematics, Statistics, Computer Science, or a related field&lt;/li&gt;&lt;li&gt;Proficiency in SQL is essential, knowledge of Python or R, a plus&lt;/li&gt;&lt;li&gt;Proficiency in data visualization is essential, knowledge of Looker, a plus&lt;/li&gt;&lt;li&gt;Hands-on experience with modern data analytics stack (e.g. Snowflake, dbt, Looker, Git),strongly preferred&lt;/li&gt;&lt;li&gt;Strong communication skills and ability to collaborate effectively with others&lt;/li&gt;&lt;li&gt;Ability to thrive in a dynamic, fast-paced environment&lt;/li&gt;&lt;li&gt;Ability to work in an office environment a minimum of 3 days a week&lt;/li&gt;&lt;li&gt;Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;em&gt;*Please note that we are unable to sponsor applicants for work visas&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Lemonade's US base salary range for this full-time position is $90,000- $120,000 equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;

Data Analyst

You need 6+ years in internal audit or consulting, relevant certifications, familiarity with audit frameworks, technical acumen in insurance, strong analytical skills, and fintech experience.

You will execute internal audits, develop reports for executives, provide solutions to issues, prepare materials for committees, and assist with regulatory inquiries.

Amsterdam

<div>
 We're looking for an experienced Audit Manager who will be responsible for leading and managing the audit program and driving the development of a next-generation, global audit function.
 Reporting to the Audit and Risk Committee and to the Global Head of Internal Audit, you’ll develop a deep understanding of Lemonade risk, controls, technology, and processes that will help you define an agile audit program, delivering value-add audits and high-quality audit reports.
 <h2 class="jobSectionHeader"> What you’ll do</h2>
 <ul>
 <li>Support Lemonade’s internal audit plan through the execution of related audits from beginning to end</li>
 <li>Lead audits, demonstrating a solid working knowledge of audit standards and frameworks (for example, COSO) that impact the organization both in the EU and globally</li>
 <li>Develop audit reports on the effectiveness of the internal control structure for an executive-level audience, ensuring reported findings are appropriately documented and supported by evidence</li>
 <li>Develop customized and valuable solutions to issues identified during the course of audits</li>
 <li>Assist in the preparation of internal audit materials for the Audit and Risk Committee and Board of Directors</li>
 <li>Assist with responses to regulatory inquiries as they relate to internal audit matters</li>
 </ul>
 <h2 class="jobSectionHeader"> What you’ll need</h2>
 <ul>
 <li>6+ years of experience in an internal audit, public accounting, or consulting role</li>
 <li>Relevant certifications (CPA, CIA, CISA, CISSP, CFE)</li>
 <li>Familiarity with relevant frameworks (e.g., COSO, COBIT, NIST)</li>
 <li>Technical acumen and/or experience in insurance or other key business operations</li>
 <li>Strong track record of delivering on audits and/or process improvement projects</li>
 <li>Highly analytical, with a passion for redefining the way internal audits are executed</li>
 <li>Experience with a fintech company or financial services company (preferably with an understanding/exposure to insurtech)</li>
 </ul>
</div>


 We're looking for an experienced Audit Manager who will be responsible for leading and managing the audit program and driving the development of a next-generation, global audit function.
 Reporting to the Audit and Risk Committee and to the Global Head of Internal Audit, you’ll develop a deep understanding of Lemonade risk, controls, technology, and processes that will help you define an agile audit program, delivering value-add audits and high-quality audit reports.
  What you’ll do
 
  Support Lemonade’s internal audit plan through the execution of related audits from beginning to end
  Lead audits, demonstrating a solid working knowledge of audit standards and frameworks (for example, COSO) that impact the organization both in the EU and globally
  Develop audit reports on the effectiveness of the internal control structure for an executive-level audience, ensuring reported findings are appropriately documented and supported by evidence
  Develop customized and valuable solutions to issues identified during the course of audits
  Assist in the preparation of internal audit materials for the Audit and Risk Committee and Board of Directors
  Assist with responses to regulatory inquiries as they relate to internal audit matters
 
  What you’ll need
 
  6+ years of experience in an internal audit, public accounting, or consulting role
  Relevant certifications (CPA, CIA, CISA, CISSP, CFE)
  Familiarity with relevant frameworks (e.g., COSO, COBIT, NIST)
  Technical acumen and/or experience in insurance or other key business operations
  Strong track record of delivering on audits and/or process improvement projects
  Highly analytical, with a passion for redefining the way internal audits are executed
  Experience with a fintech company or financial services company (preferably with an understanding/exposure to insurtech)
 


Internal Audit Manager - Lemonade

Internal Audit Manager

You need 6+ years in P&C claims or tech, 3+ years managing, strong project management, problem-solving, data analysis skills, and a passion for AI, with effective communication and remote work abilities.

You will manage complex projects, strengthen stakeholder relationships, analyze finances, drive process improvements, communicate effectively, and mentor your team for high performance and growth.

Customer Relations

We’re looking for a strategic and forward thinker to join our team as an Senior Manager in Operations, supporting the Claims Experience (CLX) department. In this pivotal role, you will transform our approach to claims management. This role is perfect for an insurance expert who excels in operational thinking, is passionate about leveraging next-generation technological solutions, enhancing current processes, and fostering cross-functional collaboration among our Product, Claims, Analytics, and Systems teams. You will report to the Head of Operations in the centralized Customer Operations enablement team, as well as manage an Operations team focused on claims optimization. In this role you’ll * Oversee the execution of intricate projects within CLX, ensuring alignment with business goals and timely project completion * Build and maintain strong relationships with key stakeholders, including executive leaders and Product partners, to drive strategic initiatives for operational excellence * Support comprehensive financial analysis and forecasting activities, contributing to the financial strategy of claims experience operations. Your insights will influence capacity and budgetary and financial planning, significantly impacting the department’s financial health * Identify and implement continuous process improvements by leveraging feedback, data, and industry best practices * Articulate complex ideas and project updates clearly and persuasively across all levels of the organization * Provide leadership and mentorship to your team, fostering a culture of professional growth and high performance. Your guidance will help develop future leaders and contribute to the ongoing growth of the Claims Experience Operations team What you’ll need * 6+ years in a similar role, within a P&C claims organization or mix of technology industry * 3+ years of experience in managing a team, required * Demonstrated capability in project management, with a track record of leading complex, cross-functional projects to successful completion * Strong problem-solving skills and the ability to analyze complex issues and find actionable solutions. * Exceptional communication and collaboration skills, with the ability to convey complex ideas effectively and influence stakeholders at all levels. * Advanced data analysis skills, including the ability to interpret and leverage data to make informed decisions. * Ability to work remotely * Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture *Please note that we are unable to sponsor applicants for work visas Unfortunately, we cannot consider applicants from these states; Colorado, California, Montana, Hawaii, New Mexico and Puerto Rico. The starting base range for this position is between $130,000 and $150,000 per year. Base pay is one component of Lemonade's total compensation package, which will also include equity in the form of RSUs, access to healthcare benefits, 401(k) plan with company match, robust PTO, parental leave, and more.

We’re looking for a strategic and forward thinker to join our team as an Senior Manager in Operations, supporting the Claims Experience (CLX) department.In this pivotal role, you will transform our approach to claims management. This role is perfect for an insurance expert who excels in operational thinking, is passionate about leveraging next-generation technological solutions, enhancing current processes, and fostering cross-functional collaboration among our Product, Claims, Analytics, and Systems teams.You will report to the Head of Operations in the centralized Customer Operations enablement team, as well as manage an Operations team focused on claims optimization.In this role you’ll * Oversee the execution of intricate projects within CLX, ensuring alignment with business goals and timely project completion * Build and maintain strong relationships with key stakeholders, including executive leaders and Product partners, to drive strategic initiatives for operational excellence * Support comprehensive financial analysis and forecasting activities, contributing to the financial strategy of claims experience operations. Your insights will influence capacity and budgetary and financial planning, significantly impacting the department’s financial health * Identify and implement continuous process improvements by leveraging feedback, data, and industry best practices * Articulate complex ideas and project updates clearly and persuasively across all levels of the organization * Provide leadership and mentorship to your team, fostering a culture of professional growth and high performance. Your guidance will help develop future leaders and contribute to the ongoing growth of the Claims Experience Operations teamWhat you’ll need * 6+ years in a similar role, within a P&C claims organization or mix of technology industry * 3+ years of experience in managing a team, required * Demonstrated capability in project management, with a track record of leading complex, cross-functional projects to successful completion * Strong problem-solving skills and the ability to analyze complex issues and find actionable solutions. * Exceptional communication and collaboration skills, with the ability to convey complex ideas effectively and influence stakeholders at all levels. * Advanced data analysis skills, including the ability to interpret and leverage data to make informed decisions. * Ability to work remotely * Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture*Please note that we are unable to sponsor applicants for work visasUnfortunately, we cannot consider applicants from these states; Colorado, California, Montana, Hawaii, New Mexico and Puerto Rico.The starting base range for this position is between $130,000 and $150,000 per year. Base pay is one component of Lemonade's total compensation package, which will also include equity in the form of RSUs, access to healthcare benefits, 401(k) plan with company match, robust PTO, parental leave, and more.

Lemonade

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