Imagine a world where your eCommerce business has outstanding customer support around the clock, capable of handling any volume of requests, even during peak seasons. That world is now a reality with LTVplus, your trusted customer service outsourcing partner.

In a competitive landscape where your in-house team or AI automation might fall short, LTVplus offers a game-changing solution. Our world-class dedicated customer support agents flawlessly integrate with your business, providing multilingual and multichannel support through phone, email, and chat, 24/7.

We are LTVplus, a company committed to helping eCommerce brands, SaaS, educational businesses, and more like yours increase Customer Lifetime Value. We build, train, and manage agents from all over the world to give your business the right people, skills, and languages for success. Our unique value proposition is simple: low-cost, high-quality customer support that grows with your business.

But don't just take our word for it. Amanda Moore, Business Development Manager at TekReplay, says, 'LTVplus has been one of the best decisions that TekReplay has made for our customer service department. LTVplus handles all of our incoming calls and emails professionally and accurately.

 We build, train, and manage dedicated teams of live chat agents, customer support agents, and payment recovery specialists. LTVplus takes away the hassle of live chat, email, social media, voice, and SMS support management. As a result, you can focus on your business objectives and goals while our customer support system runs in the background seamlessly. 

Book a call with us today, and let's start deploying your world-class customer support team ASAP. Together, we will unlock your business's true potential.



Consulting

LTVplus

Ridding the World of Bad Customer Experiences

You should have 2+ years in customer service, know Gorgias, Shopify, Google Suite, be detail-oriented, adaptable, a quick learner, and possess strong problem-solving and teamwork skills.

You will handle email and chat inquiries, communicate policies, update accounts, process orders, manage cancellations and replacements, apply discounts, and escalate complex issues.

Customer Relations

Sales & Business Development

<p></p><div><div><b>F619</b><br>
<br>
<b>Is This YOU? Then We Want to Meet You!</b><br>
<ul>
<li>You have over 2 years of experience in customer service and a passion for delivering exceptional support.</li>
<li>You're proficient in using tools like Gorgias, Shopify, and Google Suite Experience and able to manage multiple tasks seamlessly while staying organized and efficient.</li>
You pay close attention to detail and possess sharp decision<li>making skills, solving problems quickly and effectively.</li>
<li>Adaptability is your strength&mdash;you thrive in dynamic environments and handle diverse customer needs with positivity and professionalism.</li>
A quick learner who embraces challenges, you excel in fast<li>paced settings while maintaining focus on customer satisfaction.</li>
</ul>If this sounds like you, then you&rsquo;re just who we&rsquo;re looking for to join our team!<br>
<h3 class="jobSectionHeader"><b>
   </b><b>Who We Are</b><b>
</b></h3>At LTVplus, we&rsquo;re all about delivering WOWworthy customer experiences for brands worldwide. We&rsquo;re a remotefirst company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.<p></p><h3 class="jobSectionHeader"><b>
   </b><b>Your Mission Will Be To</b><b>
</b></h3><ul><li><div>Nonvoice the primary focus will be emails and chats (social media). Product and package queries.</div></li>
<li><div>Communicate policies and procedures to customers.</div></li>
<li><div>Escalate outofscope tickets</div></li>
<li><div>Update customers' accounts based on interactions</div></li>
<li><div>Adhoc tasks</div>
<ul><li>Handle chats</li></ul>
<ul><li>Respond to cx inquiries</li></ul>
<div>Order processing Placing a new order</div>
<ul><li>Order Cancellations</li></ul>
<ul><li>Order Replacements</li></ul>
<ul><li>Order change/Editing</li></ul>
<ul><li>Discount codes</li></ul>
</li>  </ul><p></p><h3 class="jobSectionHeader"><b>&#65039; </b><b>Tech Checklist &ndash; Gotta Have It!</b><b>
</b></h3><ul><li><div>Ecommerce experience</div></li>
<li><div>Positive Attitude</div></li>
<li><div>Problem Solving skills</div></li>
<li><div>Teamwork</div></li>
<li><div>Independent</div></li>
<li><div>Willingness to learn</div></li>
</ul><p></p><b>Ready to use your skills to deliver toptier service in a fastpaced and supportive environment?</b><br>
<br>
<b>Note</b> Only shortlisted candidates will be contacted.<br>
<br>
<b>Nice to have</b><br>
<ul><li>Gorgias Experience</li><li>Shopify Experience</li><li>Google Suite Experience</li></ul><br>
<b>
Working conditions</b><br>
Nightshift, EST Timezone</div></div>
<br><div><div><b>Employment type</b></div>
<p>Full-time</p>
<div><b>Department</b></div>
<p>Customer Service</p>
<div><b>Location</b></div>
<p>Philippines/Metro Manila/Makati</p></div>

F619

Is This YOU? Then We Want to Meet You!

You have over 2 years of experience in customer service and a passion for delivering exceptional support.
You're proficient in using tools like Gorgias, Shopify, and Google Suite Experience and able to manage multiple tasks seamlessly while staying organized and efficient.
You pay close attention to detail and possess sharp decisionmaking skills, solving problems quickly and effectively.
Adaptability is your strength—you thrive in dynamic environments and handle diverse customer needs with positivity and professionalism.
A quick learner who embraces challenges, you excel in fastpaced settings while maintaining focus on customer satisfaction.
If this sounds like you, then you’re just who we’re looking for to join our team!

   Who We Are
At LTVplus, we’re all about delivering WOWworthy customer experiences for brands worldwide. We’re a remotefirst company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
   Your Mission Will Be To
Nonvoice the primary focus will be emails and chats (social media). Product and package queries.
Communicate policies and procedures to customers.
Escalate outofscope tickets
Update customers' accounts based on interactions
Adhoc tasks
Handle chats
Respond to cx inquiries
Order processing Placing a new order
Order Cancellations
Order Replacements
Order change/Editing
Discount codes
  ️ Tech Checklist – Gotta Have It!
Ecommerce experience
Positive Attitude
Problem Solving skills
Teamwork
Independent
Willingness to learn
Ready to use your skills to deliver toptier service in a fastpaced and supportive environment?

Note Only shortlisted candidates will be contacted.

Nice to have
Gorgias ExperienceShopify ExperienceGoogle Suite Experience

Working conditions
Nightshift, EST Timezone
Employment type
Full-time
Department
Customer Service
Location
Philippines/Metro Manila/Makati

Full-time Customer Service Agent Non Voice for a E-commerce campaign - LTVplus

Philippines

Full-time Customer Service Agent Non Voice for a E-commerce campaign

You should have 2+ years in customer service, experience as an Executive Assistant, strong multitasking and communication skills, stable internet, and ability to work in the NY time zone.

You will manage the client's inbox, calendar, and personal tasks, anticipate needs, solve issues, and streamline workflows, with some overlap in U.S. Central/Eastern Time.

People, HR & Administration

Manila

<p></p>
<div>
 <div>
  <b>MRF F607</b><br> <br> <b>Is This YOU? Then We Want to Meet You!</b><br>
  <ul>
   <li>You have over 2 years of experience in customer service and are passionate about delivering great support.</li>
   <li>You’re proficient in using platforms like Front and Aircall, and you can handle multiple tasks seamlessly without missing a beat.</li> You have excellent attention to detail and the decision
   <li>making skills needed to solve problems efficiently.</li>
   <li>You’re adaptable and can handle diverse customer needs with a positive and professional attitude.</li> You’re a quick learner who’s always up for a challenge and thrives in a fast
   <li>paced environment.</li>
  </ul><b>If this sounds like you, then you’re just who we’re looking for to join our team!</b><br> <br> <b>Who We Are</b><br> <br> At LTVplus, we’re all about delivering WOWworthy customer experiences for brands worldwide. We’re a remotefirst company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.<br> <br> <b>Your Mission Will Be To</b><br>
  <div><b>Role Overview</b> This Executive Assistant role requires an experienced professional who can provide comprehensive support, managing a range of complex and fastpaced tasks for the client, covering both business and personal responsibilities.
  </div>
  <div>
   <br> <b> Key Responsibilities</b>
  </div>
  <ul>
   <li><b>Administrative and Personal Support</b> Oversee the client’s inbox, calendar, and scheduling for both business and personal matters, which includes planning exercise routines, biometrics tracking, meal planning, and coordinating essential shopping.</li>
   <li><b>HighPaced Workflow Management</b> The EA should have a strong background in handling complex and disorganized workflows, including managing multiple inboxes across different companies.</li>
   <li><b>Proactive ProblemSolving</b> Beyond simply following instructions, the EA is expected to anticipate needs, identify potential issues, and independently implement solutions, as the client values a high level of autonomy.</li>
   <li><b>Time Zone and Cultural Fit</b> This role requires some overlap with U.S. Central/Eastern Time. Ideally, it would be staffed from outside the U.S. to balance cost efficiency with the highlevel capabilities expected in U.S. roles.</li>
  </ul> ️ <b>Tech Checklist – Gotta Have It!</b><br>
  <ul>
   <li><p>8gb RAM and Core i3 above or equivalent processor (required)</p></li>
   <li><p>Stable internet connection 15 +mbps</p></li>
   <li><p>Has a stable internet connection, hardware and power – with backups in case of outages</p></li>
  </ul>
  <div><b>Requirements</b>
  </div> Proven experience as an Executive Assistant or similar high
  <ul>
   <li>level support role.</li>
   <li>Exceptional organizational and multitasking abilities, with strong attention to detail.</li>
   <li>Excellent communication skills, with the ability to work independently.</li>
   <li>A proactive attitude, reliable internet connection, and a personal computer with 8GB+ RAM.</li>
   <li><b>Location</b> Flexible; for this role, we can hire from any location as long as the candidate can effectively work in the New York time zone.</li>
   <li><b>Profile</b> Ideally, this candidate has extensive experience in personal assistant roles and excels in highpressure environments.</li>
  </ul><br> Ready to join a team that values your problemsolving skills and customercentric mindset? We can’t wait to meet you!<br> <br> <b>Note Only shortlisted candidates will be contacted</b>
 </div>
</div>
<div></div> <br>
<div>
 <div>
  <b>Employment type</b>
 </div>
 <p>Full-time</p>
 <div>
  <b>Department</b>
 </div>
 <p>Operations</p>
 <div>
  <b>Location</b>
 </div>
 <p>Philippines/Metro Manila/Manila</p>
</div>



 
  MRF F607  Is This YOU? Then We Want to Meet You!
  
   You have over 2 years of experience in customer service and are passionate about delivering great support.
   You’re proficient in using platforms like Front and Aircall, and you can handle multiple tasks seamlessly without missing a beat. You have excellent attention to detail and the decision
   making skills needed to solve problems efficiently.
   You’re adaptable and can handle diverse customer needs with a positive and professional attitude. You’re a quick learner who’s always up for a challenge and thrives in a fast
   paced environment.
  If this sounds like you, then you’re just who we’re looking for to join our team!  Who We Are  At LTVplus, we’re all about delivering WOWworthy customer experiences for brands worldwide. We’re a remotefirst company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.  Your Mission Will Be To
  Role Overview This Executive Assistant role requires an experienced professional who can provide comprehensive support, managing a range of complex and fastpaced tasks for the client, covering both business and personal responsibilities.
  
  
     Key Responsibilities
  
  
   Administrative and Personal Support Oversee the client’s inbox, calendar, and scheduling for both business and personal matters, which includes planning exercise routines, biometrics tracking, meal planning, and coordinating essential shopping.
   HighPaced Workflow Management The EA should have a strong background in handling complex and disorganized workflows, including managing multiple inboxes across different companies.
   Proactive ProblemSolving Beyond simply following instructions, the EA is expected to anticipate needs, identify potential issues, and independently implement solutions, as the client values a high level of autonomy.
   Time Zone and Cultural Fit This role requires some overlap with U.S. Central/Eastern Time. Ideally, it would be staffed from outside the U.S. to balance cost efficiency with the highlevel capabilities expected in U.S. roles.
   ️ Tech Checklist – Gotta Have It!
  
   8gb RAM and Core i3 above or equivalent processor (required)
   Stable internet connection 15 +mbps
   Has a stable internet connection, hardware and power – with backups in case of outages
  
  Requirements
   Proven experience as an Executive Assistant or similar high
  
   level support role.
   Exceptional organizational and multitasking abilities, with strong attention to detail.
   Excellent communication skills, with the ability to work independently.
   A proactive attitude, reliable internet connection, and a personal computer with 8GB+ RAM.
   Location Flexible; for this role, we can hire from any location as long as the candidate can effectively work in the New York time zone.
   Profile Ideally, this candidate has extensive experience in personal assistant roles and excels in highpressure environments.
   Ready to join a team that values your problemsolving skills and customercentric mindset? We can’t wait to meet you!  Note Only shortlisted candidates will be contacted
 

 

 
  Employment type
 
 Full-time
 
  Department
 
 Operations
 
  Location
 
 Philippines/Metro Manila/Manila


Full time Executive Assistant - LTVplus

Full time Executive Assistant

You need strong communication skills, time management, 1+ year in order processing and data entry, Excel proficiency, and exceptional attention to detail.

You will enter and process orders, generate invoices, manage inventory records, and perform backoffice tasks like editing orders and creating store credits.

Data

<p></p>
<div>
 <div>
  <div>
   MRF F606<br>
   <div><b>Is This YOU? Then We Want to Meet You!</b><br>
    <div>
     <b> Description</b>
    </div>
    <div>
     We are seeking a detailoriented and organized individual to support a highend manufacturer, importer, and retailer of faux florals, plants, and holiday decor. This is a noncustomerfacing role focused on backoffice operations, including order management, invoicing, and inventory management.
    </div>
    <div>
     <br>
    </div>
    <div>
     <b>Requirements</b>
    </div>
    <ul>
     <li>Strong written and verbal communication skills</li>
     <li>Excellent time management skills</li>
     <li>Minimum of one year of experience in order processing and/or inventory management</li>
     <li>Minimum of one year of experience in data entry</li>
     <li>Proficiency in Microsoft Excel</li>
     <li>Exceptional attention to detail</li>
    </ul>
    <div>
     <b>Responsibilities</b>
    </div>
    <div>
     <br>
    </div>
    <div>
     Enter and process orders accurately and efficiently
    </div>
    <div>
     Generate and manage invoices for orders
    </div>
    <div>
     Update and manage inventory records to ensure accurate stock levels
    </div>
    <div>
     Perform general backoffice tasks, including editing orders, adjusting inventory, and creating store credits
    </div>
    <div>
     <br>
    </div>
    <div>
     <b>Nice to Have</b>
    </div>
    <div>
     Familiarity with order management software is a plus
    </div>
    <div>
     <br>
    </div>
    <div>
     <b>Working Conditions</b>
    </div>
    <div>
     Monday Friday 5 AM 2 PM PST
    </div> <br> If this sounds like you, then you’re just who we’re looking for to join our remote LTVplus squad!<br> <br> <b>Who We Are LTVplus – Your Global Remote Team</b><br> At LTVplus, we’re all about delivering WOWworthy customer experiences for brands worldwide. We’re a remotefirst company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.<br> <br> <b> When you join LTVplus Your Mission will be to</b><br>
    <ul>
     <li>Handle customer inquiries across email, chat, and social media like a pro.</li> Be the voice of the brand, providing personalized and top
     <li>notch support.</li>
     <li>Collaborate with our awesome team to boost customer satisfaction and share insights.</li>
     <li>Use various tools and platforms to troubleshoot and resolve customer issues efficiently.</li>
     <li>Adapt to different client needs – because every day is a new adventure!</li>
    </ul> ️ <b>Tech Checklist – Gotta Have It!</b><br> A reliable computer (preferably younger than 3 years) and a stable high
    <ul>
     <li>speed internet connection.</li>
     <li>Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom) would be awesome!</li>
     <li>A quiet, cozy workspace to handle calls and chats like a pro.</li>
    </ul> <b>What’s in It for You? Perks &amp; Benefits</b><br>
    <ul>
     <li>Monthly pay that makes your bank account smile.</li> Health stipend – because we care about your well
     <li>being.</li>
     <li>Internet stipend – stay connected and get things done, wherever you are.</li>
     <li>Quarterly virtual hangouts to connect and have fun with the team.</li>
     <li>✈️ Annual team retreats – work hard, play harder!</li>
    </ul>
   </div>
  </div>
 </div>
</div> <br>
<div>
 <div>
  <b>Employment type</b>
 </div>
 <p>Full-time</p>
 <div>
  <b>Department</b>
 </div>
 <p>Customer Service</p>
 <div>
  <b>Location</b>
 </div>
 <p>Philippines/Metro Manila/Makati</p>
</div>



 
  
   MRF F606
   Is This YOU? Then We Want to Meet You!
    
      Description
    
    
     We are seeking a detailoriented and organized individual to support a highend manufacturer, importer, and retailer of faux florals, plants, and holiday decor. This is a noncustomerfacing role focused on backoffice operations, including order management, invoicing, and inventory management.
    
    
     
    
    
     Requirements
    
    
     Strong written and verbal communication skills
     Excellent time management skills
     Minimum of one year of experience in order processing and/or inventory management
     Minimum of one year of experience in data entry
     Proficiency in Microsoft Excel
     Exceptional attention to detail
    
    
     Responsibilities
    
    
     
    
    
     Enter and process orders accurately and efficiently
    
    
     Generate and manage invoices for orders
    
    
     Update and manage inventory records to ensure accurate stock levels
    
    
     Perform general backoffice tasks, including editing orders, adjusting inventory, and creating store credits
    
    
     
    
    
     Nice to Have
    
    
     Familiarity with order management software is a plus
    
    
     
    
    
     Working Conditions
    
    
     Monday Friday 5 AM 2 PM PST
      If this sounds like you, then you’re just who we’re looking for to join our remote LTVplus squad!  Who We Are LTVplus – Your Global Remote Team At LTVplus, we’re all about delivering WOWworthy customer experiences for brands worldwide. We’re a remotefirst company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.   When you join LTVplus Your Mission will be to
    
     Handle customer inquiries across email, chat, and social media like a pro. Be the voice of the brand, providing personalized and top
     notch support.
     Collaborate with our awesome team to boost customer satisfaction and share insights.
     Use various tools and platforms to troubleshoot and resolve customer issues efficiently.
     Adapt to different client needs – because every day is a new adventure!
     ️ Tech Checklist – Gotta Have It! A reliable computer (preferably younger than 3 years) and a stable high
    
     speed internet connection.
     Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom) would be awesome!
     A quiet, cozy workspace to handle calls and chats like a pro.
     What’s in It for You? Perks & Benefits
    
     Monthly pay that makes your bank account smile. Health stipend – because we care about your well
     being.
     Internet stipend – stay connected and get things done, wherever you are.
     Quarterly virtual hangouts to connect and have fun with the team.
     ✈️ Annual team retreats – work hard, play harder!
    
   
  
 
 

 
  Employment type
 
 Full-time
 
  Department
 
 Customer Service
 
  Location
 
 Philippines/Metro Manila/Makati


Customer Service Agent for a Luxury Faux Flower Arrangements and Decor - LTVplus

Customer Service Agent for a Luxury Faux Flower Arrangements and Decor

You need customer service experience, excellent communication skills, tech proficiency (Gorgias/GZendesk), reliable devices and internet, critical thinking, and the ability to work independently.

You will handle customer inquiries via email, chat, and social media, collaborate with the team, troubleshoot issues, and adapt to diverse client needs to provide exceptional support daily.

IT & Cybersecurity

<p></p>
<div>
 <div>
  <b>MRF F605</b><br> <br> <b> Is This YOU? Then We Want to Meet You!</b><br>
  <ul>
   <li>You’ve got customer service experience</li>
   <li>You are a people person and you are a great communicator</li>
   <li>You’re friendly, adaptable and a fast learner.</li> Always up for a new challenge and you are handling it with a can
   <li>do attitude.</li>
   <li>A team player who’s not afraid to speak up, pitch in, and get things done.</li> Thrive in fast
   <li>paced environments and adapt to changes like a pro.</li>
  </ul>If this sounds like you, then you’re just who we’re looking for to join our remote LTVplus squad!<br> <br> <b>Who We Are LTVplus – Your Global Remote Team</b><br> At LTVplus, we’re all about delivering WOWworthy customer experiences for brands worldwide. We’re a remotefirst company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.<br> <br> <b> When you join LTVplus Your Mission will be to</b><br>
  <ul>
   <li>Handle customer inquiries across email, chat, and social media like a pro.</li> Be the voice of the brand, providing personalized and top
   <li>notch support.</li>
   <li>Collaborate with our awesome team to boost customer satisfaction and share insights.</li>
   <li>Use various tools and platforms to troubleshoot and resolve customer issues efficiently.</li>
   <li>Adapt to different client needs – because every day is a new adventure!</li>
  </ul> ️ <b>Tech Checklist – Gotta Have It!</b><br> A reliable computer (preferably younger than 3 years) and a stable high
  <ul>
   <li>speed internet connection.</li>
   <li>Some experience with customer support software (e.g., Gorgias, Zendesk, LiveChat, Shopify) would be awesome!</li>
   <li>A quiet, cozy workspace to handle calls and chats like a pro.</li>
   <li>8gb RAM and Core i3 above or equivalent processor (required)</li> Stable internet connection
   <li>15 +mbps</li>
  </ul><b>Important upon sending your application, please accomplish this personality test</b><br> <br> Please complete the BWD assessment.<br> <br> This assessment helps us understand the talents and abilities of our team and potential candidates, aiding in team decisions and personal development. If you are a job candidate, you will receive a Job Strengths Report to help with your career decisions.<br> <br> The assessment takes about 25 minutes and must be done on a laptop or desktop computer. Please answer honestly and avoid interruptions.<br> <br> To begin, click on this link Start BWD Assessment<br> <br> IMPORTANT Please send me your BWD PDF file copy upon completion. For technical support, contact Support@BestWorkDATA.com.<br> <br> Feel free to reach out if you have any questions.<br> <b>Please send your BWD test results to talent.acquisition@ltvplus.com</b><br> <br> <b>Requirements</b>
  <ul>
   <li>Experience of at least 6 months</li> Software/platforms required
   <li>Gorgias, Shopify, Asana</li>
   <li>Excellent communication skills</li>
   <li>Excellent customer service</li>
   <li>Can work with minimal supervision</li>
   <li>has a good work etiquette and no reliability issues</li>
   <li>Attention to detail</li>
   <li>Critical thinking skills</li> Outofthe
   <li>box thinking</li>
   <li>Willingness to help out</li>
   <li>Gorgias Experience is a plus</li>
  </ul><b>Responsibilities</b>
  <ul>
   <li>To provide excellent customer service through email and chats</li>
  </ul><b> Nice to have</b> Software/platforms required
  <ul>
   <li>Gorgias, Shopify, Asana</li>
  </ul><b> Working conditions</b>
  <ul>
   <li>Hours of support</li> Mon 2AM
   <li>11AM PT</li> Tue Fri 9AM
   <li>6PM PT</li> Sat Sun
   <li>Off</li>
  </ul><br>
  <ul>
   <li>Please remember that the training duration is 8 hours.</li>
   <li>Must have own devices (primary and secondary)</li>
   <li>8GB RAM and Core i3 above or equivalent processor (required)</li> Stable internet connection
   <li>35 +mbps</li>
   <li>Hardware and power – with backups in case of outages</li> Time
   <li>tracking tool is required to be installed</li>
  </ul>
 </div>
</div> <br>
<div>
 <div>
  <b>Employment type</b>
 </div>
 <p>Part-time</p>
 <div>
  <b>Department</b>
 </div>
 <p>Customer Service</p>
 <div>
  <b>Location</b>
 </div>
 <p>Philippines/Metro Manila/Makati</p>
</div>



 
  MRF F605   Is This YOU? Then We Want to Meet You!
  
   You’ve got customer service experience
   You are a people person and you are a great communicator
   You’re friendly, adaptable and a fast learner. Always up for a new challenge and you are handling it with a can
   do attitude.
   A team player who’s not afraid to speak up, pitch in, and get things done. Thrive in fast
   paced environments and adapt to changes like a pro.
  If this sounds like you, then you’re just who we’re looking for to join our remote LTVplus squad!  Who We Are LTVplus – Your Global Remote Team At LTVplus, we’re all about delivering WOWworthy customer experiences for brands worldwide. We’re a remotefirst company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.   When you join LTVplus Your Mission will be to
  
   Handle customer inquiries across email, chat, and social media like a pro. Be the voice of the brand, providing personalized and top
   notch support.
   Collaborate with our awesome team to boost customer satisfaction and share insights.
   Use various tools and platforms to troubleshoot and resolve customer issues efficiently.
   Adapt to different client needs – because every day is a new adventure!
   ️ Tech Checklist – Gotta Have It! A reliable computer (preferably younger than 3 years) and a stable high
  
   speed internet connection.
   Some experience with customer support software (e.g., Gorgias, Zendesk, LiveChat, Shopify) would be awesome!
   A quiet, cozy workspace to handle calls and chats like a pro.
   8gb RAM and Core i3 above or equivalent processor (required) Stable internet connection
   15 +mbps
  Important upon sending your application, please accomplish this personality test  Please complete the BWD assessment.  This assessment helps us understand the talents and abilities of our team and potential candidates, aiding in team decisions and personal development. If you are a job candidate, you will receive a Job Strengths Report to help with your career decisions.  The assessment takes about 25 minutes and must be done on a laptop or desktop computer. Please answer honestly and avoid interruptions.  To begin, click on this link Start BWD Assessment  IMPORTANT Please send me your BWD PDF file copy upon completion. For technical support, contact Support@BestWorkDATA.com.  Feel free to reach out if you have any questions. Please send your BWD test results to talent.acquisition@ltvplus.com  Requirements
  
   Experience of at least 6 months Software/platforms required
   Gorgias, Shopify, Asana
   Excellent communication skills
   Excellent customer service
   Can work with minimal supervision
   has a good work etiquette and no reliability issues
   Attention to detail
   Critical thinking skills Outofthe
   box thinking
   Willingness to help out
   Gorgias Experience is a plus
  Responsibilities
  
   To provide excellent customer service through email and chats
   Nice to have Software/platforms required
  
   Gorgias, Shopify, Asana
   Working conditions
  
   Hours of support Mon 2AM
   11AM PT Tue Fri 9AM
   6PM PT Sat Sun
   Off
  
  
   Please remember that the training duration is 8 hours.
   Must have own devices (primary and secondary)
   8GB RAM and Core i3 above or equivalent processor (required) Stable internet connection
   35 +mbps
   Hardware and power – with backups in case of outages Time
   tracking tool is required to be installed
  
 
 

 
  Employment type
 
 Part-time
 
  Department
 
 Customer Service
 
  Location
 
 Philippines/Metro Manila/Makati


Part-Time Customer Service Agent for Clothing Brand - LTVplus

Part-Time Customer Service Agent for Clothing Brand

You have 2+ years in customer service, adept with Front, Aircall, GoHighLevel, and Asana. Strong project management, data analysis, digital marketing skills, and a proactive problem-solving attitude.

You will build client relationships, manage projects and vendors, support digital marketing initiatives, monitor progress, oversee accounts, and streamline internal communications.

Business, Operations & Strategy

<p></p>
<div>
 <div>
  <b>MRF:</b><br> <br> <b>Is This YOU? Then We Want to Meet You!</b><br>
  <ul>
   <li>You have over 2 years of experience in customer service and are passionate about delivering great support.</li>
   <li>You’re proficient in using platforms like Front and Aircall, and you can handle multiple tasks seamlessly without missing a beat.</li>
   <li>You have excellent attention to detail and the decision-making skills needed to solve problems efficiently.</li>
   <li>You’re adaptable and can handle diverse customer needs with a positive and professional attitude.</li>
   <li>You’re a quick learner who’s always up for a challenge and thrives in a fast-paced environment.</li>
  </ul><b>If this sounds like you, then you’re just who we’re looking for to join our team!</b><br> <br> <b>Who We Are:</b><br> <br> At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.<br> <br> <b>Your Mission Will Be To:</b><br> <br> <b>The objective of the Client Success Manager role is to enhance operational efficiency by effectively managing multiple tasks, vendors, and client relationships as the business scales. This position is dedicated to ensuring that all projects and tasks are executed seamlessly, fostering clear communication and accountability among stakeholders. The ideal candidate will leverage strategic vendor partnerships and implement robust project management techniques to maintain alignment and drive progress, ultimately contributing to client satisfaction and the overall growth and success of the company.</b><br> <br> Client Engagement: Foster strong relationships with clients to understand their needs and ensure satisfaction.
  <ul>
   <li>Technical Project Management: Lead projects from inception to completion, ensuring timelines and deliverables are me.</li>
   <li>Vendor Coordination: Manage relationships with strategic vendors, ensuring alignment and effective collaboration.</li>
   <li>Digital Marketing Expertise: Leverage knowledge in digital marketing to support campaigns and initiatives.</li>
   <li>Reporting and Analysis: Monitor project progress and vendor performance, providing insights and recommendations.</li>
   <li>Account Management: Oversee client accounts, ensuring all tasks are completed efficiently and effectively.</li>
   <li>Internal Collaboration: Work closely with internal teams to facilitate communication and streamline operations</li>
  </ul>
  <div>
   <br> ️ <b>Tech Checklist – Gotta Have It!</b>
  </div><br>
  <ul>
   <li>Strong project management skills</li>
   <li>Excellent communication and interpersonal abilities</li>
   <li>Experience in vendor management and coordination</li>
   <li>Knowledge of digital marketing strategies</li>
   <li>Ability to analyze data and report findings effectively</li>
   <li>Proactive approach to problem-solving</li>
  </ul>
  <div>
   ***Priorities: While all responsibilities are important, the primary focus will be on Project Management, Vendor Coordination, Account Management, and Internal Collaboration.
  </div>
  <div></div>
  <ul>
   <li><br> Important Criteria from Client:</li>
   <li>White Glove Customer Service</li>
   <li>Proficient in GoHighLevel</li>
  </ul>
  <div>
   <br> ***Profiecient in Digital Marketing
  </div>
  <div>
   ***Proficient in Asana
  </div> Ready to join a team that values your problem-solving skills and customer-centric mindset? We can’t wait to meet you!<br> <br> Click Here - Your First 30-60-90 Days at LTVplus: What to Expect<br> <br> <b>Note: Only shortlisted candidates will be contacted</b>
 </div>
</div>
<div></div> <br>
<div>
 <div>
  <b>Employment type</b>
 </div>
 <p>Full-time</p>
 <div>
  <b>Department</b>
 </div>
 <p>Operations</p>
 <div>
  <b>Location</b>
 </div>
 <p>Philippines/Metro Manila/Marikina</p>
</div>



 
  MRF:  Is This YOU? Then We Want to Meet You!
  
   You have over 2 years of experience in customer service and are passionate about delivering great support.
   You’re proficient in using platforms like Front and Aircall, and you can handle multiple tasks seamlessly without missing a beat.
   You have excellent attention to detail and the decision-making skills needed to solve problems efficiently.
   You’re adaptable and can handle diverse customer needs with a positive and professional attitude.
   You’re a quick learner who’s always up for a challenge and thrives in a fast-paced environment.
  If this sounds like you, then you’re just who we’re looking for to join our team!  Who We Are:  At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.  Your Mission Will Be To:  The objective of the Client Success Manager role is to enhance operational efficiency by effectively managing multiple tasks, vendors, and client relationships as the business scales. This position is dedicated to ensuring that all projects and tasks are executed seamlessly, fostering clear communication and accountability among stakeholders. The ideal candidate will leverage strategic vendor partnerships and implement robust project management techniques to maintain alignment and drive progress, ultimately contributing to client satisfaction and the overall growth and success of the company.  Client Engagement: Foster strong relationships with clients to understand their needs and ensure satisfaction.
  
   Technical Project Management: Lead projects from inception to completion, ensuring timelines and deliverables are me.
   Vendor Coordination: Manage relationships with strategic vendors, ensuring alignment and effective collaboration.
   Digital Marketing Expertise: Leverage knowledge in digital marketing to support campaigns and initiatives.
   Reporting and Analysis: Monitor project progress and vendor performance, providing insights and recommendations.
   Account Management: Oversee client accounts, ensuring all tasks are completed efficiently and effectively.
   Internal Collaboration: Work closely with internal teams to facilitate communication and streamline operations
  
  
    ️ Tech Checklist – Gotta Have It!
  
  
   Strong project management skills
   Excellent communication and interpersonal abilities
   Experience in vendor management and coordination
   Knowledge of digital marketing strategies
   Ability to analyze data and report findings effectively
   Proactive approach to problem-solving
  
  
   ***Priorities: While all responsibilities are important, the primary focus will be on Project Management, Vendor Coordination, Account Management, and Internal Collaboration.
  
  
  
    Important Criteria from Client:
   White Glove Customer Service
   Proficient in GoHighLevel
  
  
    ***Profiecient in Digital Marketing
  
  
   ***Proficient in Asana
   Ready to join a team that values your problem-solving skills and customer-centric mindset? We can’t wait to meet you!  Click Here - Your First 30-60-90 Days at LTVplus: What to Expect  Note: Only shortlisted candidates will be contacted
 

 

 
  Employment type
 
 Full-time
 
  Department
 
 Operations
 
  Location
 
 Philippines/Metro Manila/Marikina


LTVplus

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