Mersey and West Lancashire Teaching Hospitals NHS Trust offers a wide range of healthcare services across Merseyside and West Lancashire. Their mission is to provide high-quality, patient-centered care while fostering education and research. They focus on delivering excellence in clinical care, improving patient outcomes, and advancing medical knowledge through teaching and innovation.

Science & Healthcare

Mersey and West Lancashire Teaching Hospitals NHS Trust

You need a Standard DBS, computer skills (ECDL), basic literacy/numeracy, experience in NHS, and effective communication. Flexibility and reliability are essential.

You will manage patient appointments, resolve issues, maintain records, coordinate transport and accommodations, support the ward team, and ensure adherence to policies and data quality standards.

People, HR & Administration

Healthcare

Job Summary Part Time 20 hours per week To work flexibly across identified wards dealing with staff and patients on a daily basis to aid the smooth running of the wards. To provide administrative support to the ward, making appointments and arrangements for staff, patients and relatives/carers as necessary. A Standard DBS Is Required For This Post. Main duties of the job * Request outpatient appointments for patients * Resolve patients, staff and visitor's problems always adopting a courteous manner * Welcome patients to come into the ward/area and keep them updated on bed availability * Chase HRS (Health Record Supplements) for all inpatients and ward attenders * Ensure any ward attender or outpatient activity is accurately recorded on the Medway system * Book flights and taxis for out of area patients * Arrange accommodation for relatives where necessary * Answer telephone calls and liaise with patients and relatives regarding admission, discharge and transfer * Deliver and collect patients and staff mail within the ward * Ensure adequate stationery is ordered in a timely manner and stored appropriately About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements * Rated Outstanding by CQC Inspection August 2018 * Top 100 places to work in the NHS (NHS Employers & Health Service Journal) * National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Date posted 16 October 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 409-6612151 Job locations Whiston Prescot L35 5DR Job Description Job responsibilities KEY DUTIES * Request outpatient appointments for patients * Resolve patients, staff and visitors problems always adopting a courteous manner * Welcome patients to come into the ward/area and keep them updated on bed availability * Chase HRS (Health Record Supplements) for all inpatients and ward attenders * Ensure any ward attender or outpatient activity is accurately recorded on the Medway system * Book flights and taxis for out of area patients * Arrange accommodation for relatives where necessary * Answer telephone calls and liaise with patients and relatives regarding admission, discharge and transfer * Deliver and collect patients and staff mail within the ward * Ensure adequate stationery is ordered in a timely manner and stored appropriately * Organise ambulances for return and discharge of patients with Northwest Ambulance Service * Create spreadsheets for ward information as required * Request letters/patient information/medical records from other hospitals * Create high quality signs and documents relating to ward information * Report and follow up all IT faults to the IT helpdesk * Attend ward meetings and any relevant courses * Work with members of the multi-disciplinary team to maintain high standards of data quality, following the requirements of the Data Quality Policy as required * Provide clerical support to ward manager, including taking notes at meetings as necessary * Photocopy any necessary documentation as directed by the ward manager * Hand delivers any urgent diagnostic requests and pharmaceutical requests (TTOs) * Make deliveries of key documents and/or other items to other areas of the hospital as required * Operate secure access to ward/relevant area, ensuring no unauthorised visitors or personnel enter the area * Print patient labels and wristbands * Adhere to all relevant Trust policies and guidelines. When covering for colleagues in specific areas eg AMU and ICU, Ward Administrators will have a requirement to cover duties described in the following addendum. Addendum To Standard Duties Ward Administrators employed to cover specific areas within the Trust will have a requirement to cover duties as described in the following addendum to duties: Direct Patient Access Areas and Specialist Areas (eg AMU, Delivery Suite, ICU) * Prepare case note trolleys for three daily ward rounds * Generate up to date list of patients requiring medical review on other wards for Physician of the Day * Provide emergency out of hours Ward Administrator support to the Care Grou * Provide clerical support, including taking minutes as required, to the Ward Manager and Matron * Ensure Health Record Supplements are maintained * Collect documentation and enter information into speciality specific patient information systems (eg Critical Care Minimum Data Set and Intensive Care Nursing Audit Research Centre) * Process donations, patient cash and valuables, liaising with General Office to ensure such items are handled appropriately * Prepare ICU files for audit purposes * Escort visitors to bereavement office as required * Deal with referrals from secretaries when unit secretary is not available, liaising with the multi-disciplinary team as necessary * Liaise with social services, community midwifery teams, registry office, theatres, etc * Generate hospital numbers for babies and un-booked mothers * Ensure birth notifications completed The duties contained in this job description are not intended to be exhaustive. It is intended that the post holder will be flexible in the duties that he/she performs. Following consultation with the post holder his/her duties may be varied from time to time, in order to meet changing priorities and to maintain the sections effectiveness. A review of the job description will be carried out on an annual basis or earlier if required. SAFEGUARDING ADULTS & CHILDREN All employees have a duty and a responsibility to protect and safeguard children and vulnerable adults. You will have knowledge of local safeguarding children and vulnerable adult procedures and act in accordance of these. INFECTION CONTROL All employees are individually responsible for the prevention and control of infection within their own area. The employee must attend Infection Control Induction training and mandatory Infection control training. The employee must follow all, Trust policies, procedures and guidelines relating to Infection Control. SOCIAL NETWORKING Staff who access or are members of social networking sites in a private capacity MUST NOT post images that have been taken inside of, in the grounds of, or of Trust premises, or place misleading, malicious, or derogatory comments or references that would damage the reputation of, or misrepresent the Trust, or cause distress to its service users or any other employee. (See Trust Email & Internet Policy) Responsibilities Job description Job responsibilities KEY DUTIES * Request outpatient appointments for patients * Resolve patients, staff and visitors problems always adopting a courteous manner * Welcome patients to come into the ward/area and keep them updated on bed availability * Chase HRS (Health Record Supplements) for all inpatients and ward attenders * Ensure any ward attender or outpatient activity is accurately recorded on the Medway system * Book flights and taxis for out of area patients * Arrange accommodation for relatives where necessary * Answer telephone calls and liaise with patients and relatives regarding admission, discharge and transfer * Deliver and collect patients and staff mail within the ward * Ensure adequate stationery is ordered in a timely manner and stored appropriately * Organise ambulances for return and discharge of patients with Northwest Ambulance Service * Create spreadsheets for ward information as required * Request letters/patient information/medical records from other hospitals * Create high quality signs and documents relating to ward information * Report and follow up all IT faults to the IT helpdesk * Attend ward meetings and any relevant courses * Work with members of the multi-disciplinary team to maintain high standards of data quality, following the requirements of the Data Quality Policy as required * Provide clerical support to ward manager, including taking notes at meetings as necessary * Photocopy any necessary documentation as directed by the ward manager * Hand delivers any urgent diagnostic requests and pharmaceutical requests (TTOs) * Make deliveries of key documents and/or other items to other areas of the hospital as required * Operate secure access to ward/relevant area, ensuring no unauthorised visitors or personnel enter the area * Print patient labels and wristbands * Adhere to all relevant Trust policies and guidelines. When covering for colleagues in specific areas eg AMU and ICU, Ward Administrators will have a requirement to cover duties described in the following addendum. Duties Ward Administrators employed to cover specific areas within the Trust will have a requirement to cover duties as described in the following addendum to duties: Direct Patient Access Areas and Specialist Areas (eg AMU, Delivery Suite, ICU) * Prepare case note trolleys for three daily ward rounds * Generate up to date list of patients requiring medical review on other wards for Physician of the Day * Provide emergency out of hours Ward Administrator support to the Care Grou * Provide clerical support, including taking minutes as required, to the Ward Manager and Matron * Ensure Health Record Supplements are maintained * Collect documentation and enter information into speciality specific patient information systems (eg Critical Care Minimum Data Set and Intensive Care Nursing Audit Research Centre) * Process donations, patient cash and valuables, liaising with General Office to ensure such items are handled appropriately * Prepare ICU files for audit purposes * Escort visitors to bereavement office as required * Deal with referrals from secretaries when unit secretary is not available, liaising with the multi-disciplinary team as necessary * Liaise with social services, community midwifery teams, registry office, theatres, etc * Generate hospital numbers for babies and un-booked mothers * Ensure birth notifications completed The duties contained in this job description are not intended to be exhaustive. It is intended that the post holder will be flexible in the duties that he/she performs. Following consultation with the post holder his/her duties may be varied from time to time, in order to meet changing priorities and to maintain the sections effectiveness. A review of the job description will be carried out on an annual basis or earlier if required. SAFEGUARDING ADULTS & CHILDREN All employees have a duty and a responsibility to protect and safeguard children and vulnerable adults. You will have knowledge of local safeguarding children and vulnerable adult procedures and act in accordance of these. INFECTION CONTROL All employees are individually responsible for the prevention and control of infection within their own area. The employee must attend Infection Control Induction training and mandatory Infection control training. The employee must follow all, Trust policies, procedures and guidelines relating to Infection Control. SOCIAL NETWORKING Staff who access or are members of social networking sites in a private capacity MUST NOT post images that have been taken inside of, in the grounds of, or of Trust premises, or place misleading, malicious, or derogatory comments or references that would damage the reputation of, or misrepresent the Trust, or cause distress to its service users or any other employee. (See Trust Email & Internet Policy) Person Specification Qualifications Essential * Evidence of computer skills * ECDL course * Basic literacy and numeracy skills Desirable * Word Processing * Clait * Customer Service Skills * RSA 1 or equivalent experience Knowledge & Experience Essential * Knowledge and experience of using patient information systems and equivalent * Demonstrates ability to co-ordinate information from various sources in an accurate manner * Previous experience gained in an NHS environment Skills Essential * Effective communication skills and ability to communicate with all levels of staff * Polite telephone manner * Enthusiastic/motivated * Ability to use own initiative/prioritise workload * Reliable/punctual * Ability to work flexibly across hospital sites/departments Person Specification Qualifications Essential * Evidence of computer skills * ECDL course * Basic literacy and numeracy skills Desirable * Word Processing * Clait * Customer Service Skills * RSA 1 or equivalent experience Knowledge & Experience Essential * Knowledge and experience of using patient information systems and equivalent * Demonstrates ability to co-ordinate information from various sources in an accurate manner * Previous experience gained in an NHS environment Skills Essential * Effective communication skills and ability to communicate with all levels of staff * Polite telephone manner * Enthusiastic/motivated * Ability to use own initiative/prioritise workload * Reliable/punctual * Ability to work flexibly across hospital sites/departments Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Mersey and West Lancashire Teaching Hospitals NHS Trust Address Whiston Prescot L35 5DR Employer's website https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job SummaryPart Time 20 hours per weekTo work flexibly across identified wards dealing with staff and patients on a daily basis to aid the smooth running of the wards. To provide administrative support to the ward, making appointments and arrangements for staff, patients and relatives/carers as necessary.A Standard DBS Is Required For This Post.Main duties of the job * Request outpatient appointments for patients * Resolve patients, staff and visitor's problems always adopting a courteous manner * Welcome patients to come into the ward/area and keep them updated on bed availability * Chase HRS (Health Record Supplements) for all inpatients and ward attenders * Ensure any ward attender or outpatient activity is accurately recorded on the Medway system * Book flights and taxis for out of area patients * Arrange accommodation for relatives where necessary * Answer telephone calls and liaise with patients and relatives regarding admission, discharge and transfer * Deliver and collect patients and staff mail within the ward * Ensure adequate stationery is ordered in a timely manner and stored appropriately      About usMersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.We strongly believe that the communities we serve should all have access to Five Star Patient Care.Our ServicesAcute CareProviding emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.Primary CareProviding primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.Community ServicesProviding adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.Specialist Regional ServicesWe provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.Achievements * Rated Outstanding by CQC Inspection August 2018 * Top 100 places to work in the NHS (NHS Employers & Health Service Journal) * National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme      Date posted16 October 2024Pay schemeAgenda for changeBandBand 2Salary£23,615 a year per annum pro rataContractPermanentWorking patternPart-timeReference number409-6612151Job locationsWhistonPrescotL35 5DRJob DescriptionJob responsibilitiesKEY DUTIES * Request outpatient appointments for patients * Resolve patients, staff and visitors problems always adopting a courteous manner * Welcome patients to come into the ward/area and keep them updated on bed availability * Chase HRS (Health Record Supplements) for all inpatients and ward attenders * Ensure any ward attender or outpatient activity is accurately recorded on the Medway system * Book flights and taxis for out of area patients * Arrange accommodation for relatives where necessary * Answer telephone calls and liaise with patients and relatives regarding admission, discharge and transfer * Deliver and collect patients and staff mail within the ward * Ensure adequate stationery is ordered in a timely manner and stored appropriately * Organise ambulances for return and discharge of patients with Northwest Ambulance Service * Create spreadsheets for ward information as required * Request letters/patient information/medical records from other hospitals * Create high quality signs and documents relating to ward information * Report and follow up all IT faults to the IT helpdesk * Attend ward meetings and any relevant courses * Work with members of the multi-disciplinary team to maintain high standards of data quality, following the requirements of the Data Quality Policy as required * Provide clerical support to ward manager, including taking notes at meetings as necessary * Photocopy any necessary documentation as directed by the ward manager * Hand delivers any urgent diagnostic requests and pharmaceutical requests (TTOs) * Make deliveries of key documents and/or other items to other areas of the hospital as required * Operate secure access to ward/relevant area, ensuring no unauthorised visitors or personnel enter the area * Print patient labels and wristbands * Adhere to all relevant Trust policies and guidelines.      When covering for colleagues in specific areas eg AMU and ICU, Ward Administrators will have a requirement to cover duties described in the following addendum.Addendum To Standard DutiesWard Administrators employed to cover specific areas within the Trust will have a requirement to cover duties as described in the following addendum to duties:Direct Patient Access Areas and Specialist Areas (eg AMU, Delivery Suite, ICU) * Prepare case note trolleys for three daily ward rounds * Generate up to date list of patients requiring medical review on other wards for Physician of the Day * Provide emergency out of hours Ward Administrator support to the Care Grou * Provide clerical support, including taking minutes as required, to the Ward Manager and Matron * Ensure Health Record Supplements are maintained * Collect documentation and enter information into speciality specific patient information systems (eg Critical Care Minimum Data Set and Intensive Care Nursing Audit Research Centre) * Process donations, patient cash and valuables, liaising with General Office to ensure such items are handled appropriately * Prepare ICU files for audit purposes * Escort visitors to bereavement office as required * Deal with referrals from secretaries when unit secretary is not available, liaising with the multi-disciplinary team as necessary * Liaise with social services, community midwifery teams, registry office, theatres, etc * Generate hospital numbers for babies and un-booked mothers * Ensure birth notifications completed      The duties contained in this job description are not intended to be exhaustive. It is intended that the post holder will be flexible in the duties that he/she performs. Following consultation with the post holder his/her duties may be varied from time to time, in order to meet changing priorities and to maintain the sections effectiveness. A review of the job description will be carried out on an annual basis or earlier if required.SAFEGUARDING ADULTS & CHILDRENAll employees have a duty and a responsibility to protect and safeguard children and vulnerable adults. You will have knowledge of local safeguarding children and vulnerable adult procedures and act in accordance of these.INFECTION CONTROLAll employees are individually responsible for the prevention and control of infection within their own area. The employee must attend Infection Control Induction training and mandatory Infection control training. The employee must follow all, Trust policies, procedures and guidelines relating to Infection Control.SOCIAL NETWORKINGStaff who access or are members of social networking sites in a private capacity MUST NOT post images that have been taken inside of, in the grounds of, or of Trust premises, or place misleading, malicious, or derogatory comments or references that would damage the reputation of, or misrepresent the Trust, or cause distress to its service users or any other employee. (See Trust Email & Internet Policy)ResponsibilitiesJob description Job responsibilitiesKEY DUTIES * Request outpatient appointments for patients * Resolve patients, staff and visitors problems always adopting a courteous manner * Welcome patients to come into the ward/area and keep them updated on bed availability * Chase HRS (Health Record Supplements) for all inpatients and ward attenders * Ensure any ward attender or outpatient activity is accurately recorded on the Medway system * Book flights and taxis for out of area patients * Arrange accommodation for relatives where necessary * Answer telephone calls and liaise with patients and relatives regarding admission, discharge and transfer * Deliver and collect patients and staff mail within the ward * Ensure adequate stationery is ordered in a timely manner and stored appropriately * Organise ambulances for return and discharge of patients with Northwest Ambulance Service * Create spreadsheets for ward information as required * Request letters/patient information/medical records from other hospitals * Create high quality signs and documents relating to ward information * Report and follow up all IT faults to the IT helpdesk * Attend ward meetings and any relevant courses * Work with members of the multi-disciplinary team to maintain high standards of data quality, following the requirements of the Data Quality Policy as required * Provide clerical support to ward manager, including taking notes at meetings as necessary * Photocopy any necessary documentation as directed by the ward manager * Hand delivers any urgent diagnostic requests and pharmaceutical requests (TTOs) * Make deliveries of key documents and/or other items to other areas of the hospital as required * Operate secure access to ward/relevant area, ensuring no unauthorised visitors or personnel enter the area * Print patient labels and wristbands * Adhere to all relevant Trust policies and guidelines.      When covering for colleagues in specific areas eg AMU and ICU, Ward Administrators will have a requirement to cover duties described in the following addendum.DutiesWard Administrators employed to cover specific areas within the Trust will have a requirement to cover duties as described in the following addendum to duties:Direct Patient Access Areas and Specialist Areas (eg AMU, Delivery Suite, ICU) * Prepare case note trolleys for three daily ward rounds * Generate up to date list of patients requiring medical review on other wards for Physician of the Day * Provide emergency out of hours Ward Administrator support to the Care Grou * Provide clerical support, including taking minutes as required, to the Ward Manager and Matron * Ensure Health Record Supplements are maintained * Collect documentation and enter information into speciality specific patient information systems (eg Critical Care Minimum Data Set and Intensive Care Nursing Audit Research Centre) * Process donations, patient cash and valuables, liaising with General Office to ensure such items are handled appropriately * Prepare ICU files for audit purposes * Escort visitors to bereavement office as required * Deal with referrals from secretaries when unit secretary is not available, liaising with the multi-disciplinary team as necessary * Liaise with social services, community midwifery teams, registry office, theatres, etc * Generate hospital numbers for babies and un-booked mothers * Ensure birth notifications completed      The duties contained in this job description are not intended to be exhaustive. It is intended that the post holder will be flexible in the duties that he/she performs. Following consultation with the post holder his/her duties may be varied from time to time, in order to meet changing priorities and to maintain the sections effectiveness. A review of the job description will be carried out on an annual basis or earlier if required.SAFEGUARDING ADULTS & CHILDRENAll employees have a duty and a responsibility to protect and safeguard children and vulnerable adults. You will have knowledge of local safeguarding children and vulnerable adult procedures and act in accordance of these.INFECTION CONTROLAll employees are individually responsible for the prevention and control of infection within their own area. The employee must attend Infection Control Induction training and mandatory Infection control training. The employee must follow all, Trust policies, procedures and guidelines relating to Infection Control.SOCIAL NETWORKINGStaff who access or are members of social networking sites in a private capacity MUST NOT post images that have been taken inside of, in the grounds of, or of Trust premises, or place misleading, malicious, or derogatory comments or references that would damage the reputation of, or misrepresent the Trust, or cause distress to its service users or any other employee. (See Trust Email & Internet Policy)Person SpecificationQualifications Essential * Evidence of computer skills * ECDL course * Basic literacy and numeracy skills      Desirable * Word Processing * Clait * Customer Service Skills * RSA 1 or equivalent experience      Knowledge & Experience Essential * Knowledge and experience of using patient information systems and equivalent * Demonstrates ability to co-ordinate information from various sources in an accurate manner * Previous experience gained in an NHS environment      Skills Essential * Effective communication skills and ability to communicate with all levels of staff * Polite telephone manner * Enthusiastic/motivated * Ability to use own initiative/prioritise workload * Reliable/punctual * Ability to work flexibly across hospital sites/departments      Person Specification Qualifications Essential * Evidence of computer skills * ECDL course * Basic literacy and numeracy skills      Desirable * Word Processing * Clait * Customer Service Skills * RSA 1 or equivalent experience      Knowledge & Experience Essential * Knowledge and experience of using patient information systems and equivalent * Demonstrates ability to co-ordinate information from various sources in an accurate manner * Previous experience gained in an NHS environment      Skills Essential * Effective communication skills and ability to communicate with all levels of staff * Polite telephone manner * Enthusiastic/motivated * Ability to use own initiative/prioritise workload * Reliable/punctual * Ability to work flexibly across hospital sites/departments      Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameMersey and West Lancashire Teaching Hospitals NHS TrustAddressWhistonPrescotL35 5DREmployer's websitehttps://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Ward Administrator - Mersey and West Lancashire Teaching Hospitals NHS Trust

&lt;strong&gt;Job Summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Part Time 20 hours per week&lt;br&gt;&lt;br&gt;&lt;/strong&gt;To work flexibly across identified wards dealing with staff and patients on a daily basis to aid the smooth running of the wards. To provide administrative support to the ward, making appointments and arrangements for staff, patients and relatives/carers as necessary.&lt;br&gt;&lt;br&gt;&lt;strong&gt;A Standard DBS Is Required For This Post.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Main duties of the job&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Request outpatient appointments for patients&lt;/li&gt;&lt;li&gt;Resolve patients, staff and visitor's problems always adopting a courteous manner&lt;/li&gt;&lt;li&gt;Welcome patients to come into the ward/area and keep them updated on bed availability&lt;/li&gt;&lt;li&gt;Chase HRS (Health Record Supplements) for all inpatients and ward attenders&lt;/li&gt;&lt;li&gt;Ensure any ward attender or outpatient activity is accurately recorded on the Medway system&lt;/li&gt;&lt;li&gt;Book flights and taxis for out of area patients&lt;/li&gt;&lt;li&gt;Arrange accommodation for relatives where necessary&lt;/li&gt;&lt;li&gt;Answer telephone calls and liaise with patients and relatives regarding admission, discharge and transfer&lt;/li&gt;&lt;li&gt;Deliver and collect patients and staff mail within the ward&lt;/li&gt;&lt;li&gt;Ensure adequate stationery is ordered in a timely manner and stored appropriately&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;About us&lt;br&gt;&lt;br&gt;Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.&lt;br&gt;&lt;br&gt;We strongly believe that the communities we serve should all have access to Five Star Patient Care.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Our Services&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Acute Care&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Primary Care&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Community Services&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Specialist Regional Services&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We provide the Mersey Regional Burns &amp;amp; Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Achievements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Rated Outstanding by CQC Inspection August 2018&lt;/li&gt;&lt;li&gt;Top 100 places to work in the NHS (NHS Employers &amp;amp; Health Service Journal)&lt;/li&gt;&lt;li&gt;National Preceptorship Accreditation (2023) for Nursing &amp;amp; AHP Preceptorship Programme&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Date posted&lt;br&gt;&lt;br&gt;16 October 2024&lt;br&gt;&lt;br&gt;Pay scheme&lt;br&gt;&lt;br&gt;Agenda for change&lt;br&gt;&lt;br&gt;Band&lt;br&gt;&lt;br&gt;Band 2&lt;br&gt;&lt;br&gt;Salary&lt;br&gt;&lt;br&gt;£23,615 a year per annum pro rata&lt;br&gt;&lt;br&gt;Contract&lt;br&gt;&lt;br&gt;Permanent&lt;br&gt;&lt;br&gt;Working pattern&lt;br&gt;&lt;br&gt;Part-time&lt;br&gt;&lt;br&gt;Reference number&lt;br&gt;&lt;br&gt;409-6612151&lt;br&gt;&lt;br&gt;Job locations&lt;br&gt;&lt;br&gt;Whiston&lt;br&gt;&lt;br&gt;Prescot&lt;br&gt;&lt;br&gt;L35 5DR&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Job responsibilities&lt;br&gt;&lt;br&gt;&lt;strong&gt;KEY DUTIES&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Request outpatient appointments for patients&lt;/li&gt;&lt;li&gt;Resolve patients, staff and visitors problems always adopting a courteous manner&lt;/li&gt;&lt;li&gt;Welcome patients to come into the ward/area and keep them updated on bed availability&lt;/li&gt;&lt;li&gt;Chase HRS (Health Record Supplements) for all inpatients and ward attenders&lt;/li&gt;&lt;li&gt;Ensure any ward attender or outpatient activity is accurately recorded on the Medway system&lt;/li&gt;&lt;li&gt;Book flights and taxis for out of area patients&lt;/li&gt;&lt;li&gt;Arrange accommodation for relatives where necessary&lt;/li&gt;&lt;li&gt;Answer telephone calls and liaise with patients and relatives regarding admission, discharge and transfer&lt;/li&gt;&lt;li&gt;Deliver and collect patients and staff mail within the ward&lt;/li&gt;&lt;li&gt;Ensure adequate stationery is ordered in a timely manner and stored appropriately&lt;/li&gt;&lt;li&gt;Organise ambulances for return and discharge of patients with Northwest Ambulance Service&lt;/li&gt;&lt;li&gt;Create spreadsheets for ward information as required&lt;/li&gt;&lt;li&gt;Request letters/patient information/medical records from other hospitals&lt;/li&gt;&lt;li&gt;Create high quality signs and documents relating to ward information&lt;/li&gt;&lt;li&gt;Report and follow up all IT faults to the IT helpdesk&lt;/li&gt;&lt;li&gt;Attend ward meetings and any relevant courses&lt;/li&gt;&lt;li&gt;Work with members of the multi-disciplinary team to maintain high standards of data quality, following the requirements of the Data Quality Policy as required&lt;/li&gt;&lt;li&gt;Provide clerical support to ward manager, including taking notes at meetings as necessary&lt;/li&gt;&lt;li&gt;Photocopy any necessary documentation as directed by the ward manager&lt;/li&gt;&lt;li&gt;Hand delivers any urgent diagnostic requests and pharmaceutical requests (TTOs)&lt;/li&gt;&lt;li&gt;Make deliveries of key documents and/or other items to other areas of the hospital as required&lt;/li&gt;&lt;li&gt;Operate secure access to ward/relevant area, ensuring no unauthorised visitors or personnel enter the area&lt;/li&gt;&lt;li&gt;Print patient labels and wristbands&lt;/li&gt;&lt;li&gt;Adhere to all relevant Trust policies and guidelines.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;When covering for colleagues in specific areas eg AMU and ICU, Ward Administrators will have a requirement to cover duties described in the following addendum.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Addendum To Standard Duties&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Ward Administrators employed to cover specific areas within the Trust will have a requirement to cover duties as described in the following addendum to duties:&lt;br&gt;&lt;br&gt;&lt;strong&gt;Direct Patient Access Areas and Specialist Areas (eg AMU, Delivery Suite, ICU)&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Prepare case note trolleys for three daily ward rounds&lt;/li&gt;&lt;li&gt;Generate up to date list of patients requiring medical review on other wards for Physician of the Day&lt;/li&gt;&lt;li&gt;Provide emergency out of hours Ward Administrator support to the Care Grou&lt;/li&gt;&lt;li&gt;Provide clerical support, including taking minutes as required, to the Ward Manager and Matron&lt;/li&gt;&lt;li&gt;Ensure Health Record Supplements are maintained&lt;/li&gt;&lt;li&gt;Collect documentation and enter information into speciality specific patient information systems (eg Critical Care Minimum Data Set and Intensive Care Nursing Audit Research Centre)&lt;/li&gt;&lt;li&gt;Process donations, patient cash and valuables, liaising with General Office to ensure such items are handled appropriately&lt;/li&gt;&lt;li&gt;Prepare ICU files for audit purposes&lt;/li&gt;&lt;li&gt;Escort visitors to bereavement office as required&lt;/li&gt;&lt;li&gt;Deal with referrals from secretaries when unit secretary is not available, liaising with the multi-disciplinary team as necessary&lt;/li&gt;&lt;li&gt;Liaise with social services, community midwifery teams, registry office, theatres, etc&lt;/li&gt;&lt;li&gt;Generate hospital numbers for babies and un-booked mothers&lt;/li&gt;&lt;li&gt;Ensure birth notifications completed&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;The duties contained in this job description are not intended to be exhaustive. It is intended that the post holder will be flexible in the duties that he/she performs. Following consultation with the post holder his/her duties may be varied from time to time, in order to meet changing priorities and to maintain the sections effectiveness. A review of the job description will be carried out on an annual basis or earlier if required.&lt;br&gt;&lt;br&gt;&lt;strong&gt;SAFEGUARDING ADULTS &amp;amp; CHILDREN&lt;br&gt;&lt;br&gt;&lt;/strong&gt;All employees have a duty and a responsibility to protect and safeguard children and vulnerable adults. You will have knowledge of local safeguarding children and vulnerable adult procedures and act in accordance of these.&lt;br&gt;&lt;br&gt;&lt;strong&gt;INFECTION CONTROL&lt;br&gt;&lt;br&gt;&lt;/strong&gt;All employees are individually responsible for the prevention and control of infection within their own area. The employee must attend Infection Control Induction training and mandatory Infection control training. The employee must follow all, Trust policies, procedures and guidelines relating to Infection Control.&lt;br&gt;&lt;br&gt;&lt;strong&gt;SOCIAL NETWORKING&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Staff who access or are members of social networking sites in a private capacity &lt;strong&gt;MUST NOT&lt;/strong&gt; post images that have been taken inside of, in the grounds of, or of Trust premises, or place misleading, malicious, or derogatory comments or references that would damage the reputation of, or misrepresent the Trust, or cause distress to its service users or any other employee. (See Trust Email &amp;amp; Internet Policy)&lt;br&gt;&lt;br&gt;&lt;strong&gt;Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Job description Job responsibilities&lt;br&gt;&lt;br&gt;&lt;strong&gt;KEY DUTIES&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Request outpatient appointments for patients&lt;/li&gt;&lt;li&gt;Resolve patients, staff and visitors problems always adopting a courteous manner&lt;/li&gt;&lt;li&gt;Welcome patients to come into the ward/area and keep them updated on bed availability&lt;/li&gt;&lt;li&gt;Chase HRS (Health Record Supplements) for all inpatients and ward attenders&lt;/li&gt;&lt;li&gt;Ensure any ward attender or outpatient activity is accurately recorded on the Medway system&lt;/li&gt;&lt;li&gt;Book flights and taxis for out of area patients&lt;/li&gt;&lt;li&gt;Arrange accommodation for relatives where necessary&lt;/li&gt;&lt;li&gt;Answer telephone calls and liaise with patients and relatives regarding admission, discharge and transfer&lt;/li&gt;&lt;li&gt;Deliver and collect patients and staff mail within the ward&lt;/li&gt;&lt;li&gt;Ensure adequate stationery is ordered in a timely manner and stored appropriately&lt;/li&gt;&lt;li&gt;Organise ambulances for return and discharge of patients with Northwest Ambulance Service&lt;/li&gt;&lt;li&gt;Create spreadsheets for ward information as required&lt;/li&gt;&lt;li&gt;Request letters/patient information/medical records from other hospitals&lt;/li&gt;&lt;li&gt;Create high quality signs and documents relating to ward information&lt;/li&gt;&lt;li&gt;Report and follow up all IT faults to the IT helpdesk&lt;/li&gt;&lt;li&gt;Attend ward meetings and any relevant courses&lt;/li&gt;&lt;li&gt;Work with members of the multi-disciplinary team to maintain high standards of data quality, following the requirements of the Data Quality Policy as required&lt;/li&gt;&lt;li&gt;Provide clerical support to ward manager, including taking notes at meetings as necessary&lt;/li&gt;&lt;li&gt;Photocopy any necessary documentation as directed by the ward manager&lt;/li&gt;&lt;li&gt;Hand delivers any urgent diagnostic requests and pharmaceutical requests (TTOs)&lt;/li&gt;&lt;li&gt;Make deliveries of key documents and/or other items to other areas of the hospital as required&lt;/li&gt;&lt;li&gt;Operate secure access to ward/relevant area, ensuring no unauthorised visitors or personnel enter the area&lt;/li&gt;&lt;li&gt;Print patient labels and wristbands&lt;/li&gt;&lt;li&gt;Adhere to all relevant Trust policies and guidelines.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;When covering for colleagues in specific areas eg AMU and ICU, Ward Administrators will have a requirement to cover duties described in the following addendum.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Duties&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Ward Administrators employed to cover specific areas within the Trust will have a requirement to cover duties as described in the following addendum to duties:&lt;br&gt;&lt;br&gt;&lt;strong&gt;Direct Patient Access Areas and Specialist Areas (eg AMU, Delivery Suite, ICU)&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Prepare case note trolleys for three daily ward rounds&lt;/li&gt;&lt;li&gt;Generate up to date list of patients requiring medical review on other wards for Physician of the Day&lt;/li&gt;&lt;li&gt;Provide emergency out of hours Ward Administrator support to the Care Grou&lt;/li&gt;&lt;li&gt;Provide clerical support, including taking minutes as required, to the Ward Manager and Matron&lt;/li&gt;&lt;li&gt;Ensure Health Record Supplements are maintained&lt;/li&gt;&lt;li&gt;Collect documentation and enter information into speciality specific patient information systems (eg Critical Care Minimum Data Set and Intensive Care Nursing Audit Research Centre)&lt;/li&gt;&lt;li&gt;Process donations, patient cash and valuables, liaising with General Office to ensure such items are handled appropriately&lt;/li&gt;&lt;li&gt;Prepare ICU files for audit purposes&lt;/li&gt;&lt;li&gt;Escort visitors to bereavement office as required&lt;/li&gt;&lt;li&gt;Deal with referrals from secretaries when unit secretary is not available, liaising with the multi-disciplinary team as necessary&lt;/li&gt;&lt;li&gt;Liaise with social services, community midwifery teams, registry office, theatres, etc&lt;/li&gt;&lt;li&gt;Generate hospital numbers for babies and un-booked mothers&lt;/li&gt;&lt;li&gt;Ensure birth notifications completed&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;The duties contained in this job description are not intended to be exhaustive. It is intended that the post holder will be flexible in the duties that he/she performs. Following consultation with the post holder his/her duties may be varied from time to time, in order to meet changing priorities and to maintain the sections effectiveness. A review of the job description will be carried out on an annual basis or earlier if required.&lt;br&gt;&lt;br&gt;&lt;strong&gt;SAFEGUARDING ADULTS &amp;amp; CHILDREN&lt;br&gt;&lt;br&gt;&lt;/strong&gt;All employees have a duty and a responsibility to protect and safeguard children and vulnerable adults. You will have knowledge of local safeguarding children and vulnerable adult procedures and act in accordance of these.&lt;br&gt;&lt;br&gt;&lt;strong&gt;INFECTION CONTROL&lt;br&gt;&lt;br&gt;&lt;/strong&gt;All employees are individually responsible for the prevention and control of infection within their own area. The employee must attend Infection Control Induction training and mandatory Infection control training. The employee must follow all, Trust policies, procedures and guidelines relating to Infection Control.&lt;br&gt;&lt;br&gt;&lt;strong&gt;SOCIAL NETWORKING&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Staff who access or are members of social networking sites in a private capacity &lt;strong&gt;MUST NOT&lt;/strong&gt; post images that have been taken inside of, in the grounds of, or of Trust premises, or place misleading, malicious, or derogatory comments or references that would damage the reputation of, or misrepresent the Trust, or cause distress to its service users or any other employee. (See Trust Email &amp;amp; Internet Policy)&lt;br&gt;&lt;br&gt;Person Specification&lt;br&gt;&lt;br&gt;&lt;strong&gt;Qualifications Essential&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Evidence of computer skills&lt;/li&gt;&lt;li&gt;ECDL course&lt;/li&gt;&lt;li&gt;Basic literacy and numeracy skills&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Desirable&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Word Processing&lt;/li&gt;&lt;li&gt;Clait&lt;/li&gt;&lt;li&gt;Customer Service Skills&lt;/li&gt;&lt;li&gt;RSA 1 or equivalent experience&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Knowledge &amp;amp; Experience Essential&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Knowledge and experience of using patient information systems and equivalent&lt;/li&gt;&lt;li&gt;Demonstrates ability to co-ordinate information from various sources in an accurate manner&lt;/li&gt;&lt;li&gt;Previous experience gained in an NHS environment&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Skills Essential&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Effective communication skills and ability to communicate with all levels of staff&lt;/li&gt;&lt;li&gt;Polite telephone manner&lt;/li&gt;&lt;li&gt;Enthusiastic/motivated&lt;/li&gt;&lt;li&gt;Ability to use own initiative/prioritise workload&lt;/li&gt;&lt;li&gt;Reliable/punctual&lt;/li&gt;&lt;li&gt;Ability to work flexibly across hospital sites/departments&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Person Specification Qualifications Essential&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Evidence of computer skills&lt;/li&gt;&lt;li&gt;ECDL course&lt;/li&gt;&lt;li&gt;Basic literacy and numeracy skills&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Desirable&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Word Processing&lt;/li&gt;&lt;li&gt;Clait&lt;/li&gt;&lt;li&gt;Customer Service Skills&lt;/li&gt;&lt;li&gt;RSA 1 or equivalent experience&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Knowledge &amp;amp; Experience Essential&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Knowledge and experience of using patient information systems and equivalent&lt;/li&gt;&lt;li&gt;Demonstrates ability to co-ordinate information from various sources in an accurate manner&lt;/li&gt;&lt;li&gt;Previous experience gained in an NHS environment&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Skills Essential&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Effective communication skills and ability to communicate with all levels of staff&lt;/li&gt;&lt;li&gt;Polite telephone manner&lt;/li&gt;&lt;li&gt;Enthusiastic/motivated&lt;/li&gt;&lt;li&gt;Ability to use own initiative/prioritise workload&lt;/li&gt;&lt;li&gt;Reliable/punctual&lt;/li&gt;&lt;li&gt;Ability to work flexibly across hospital sites/departments&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Disclosure and Barring Service Check&lt;br&gt;&lt;br&gt;This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.&lt;br&gt;&lt;br&gt;Employer details&lt;br&gt;&lt;br&gt;Employer name&lt;br&gt;&lt;br&gt;Mersey and West Lancashire Teaching Hospitals NHS Trust&lt;br&gt;&lt;br&gt;Address&lt;br&gt;&lt;br&gt;Whiston&lt;br&gt;&lt;br&gt;Prescot&lt;br&gt;&lt;br&gt;L35 5DR&lt;br&gt;&lt;br&gt;Employer's website&lt;br&gt;&lt;br&gt;https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Ward Administrator

You need 2+ years in HR/support services, NVQ Level 3, strong Excel skills, excellent communication, and ability to adapt in a fast-paced environment. Supervisory experience is a plus.

You will ensure effective communication, assess pay protection, advise trainees, process pre-employment checks, monitor compliance, support service improvements, and maintain accurate records.

Customer Relations

Job Summary As a Lead Employer Service our key priorities are to ensure the efficient, professional and integrated 'one stop' service for all our stakeholders including Host Trusts and our Educational Stakeholders.The post holder will ensure that the team is delivering a professional, efficient recruitment service to Trainees and the wider stakeholder group. You will support the delivery of a high level service to all Lead Employers stakeholders, and requires excellent communication skills, handling enquiries efficiently and providing excellent support, guidance and advice in all aspects of recruitment. The successful candidate will have a minimum of two years' experience within a HR or support services environment, will be able to demonstrate a flexible approach to effectively undertake their duties. They will also be a self-motivator and display commitment and resilience to ensure a professional and efficient service is maintained.If you enjoy working in a fast paced and challenging environment where data quality and methodical use of Excel is key, then we would like to hear from you. Main duties of the job * As part of the Lead Employer Service, the Employment Services Team Leader will ensure the provision by their area team of a professional, efficient, and integrated employment services for Doctors and Dentists in Training (Trainees) and any other staff which Lead Employer is contracted to supply the service for. The job holder is required to ensure special attention is given to managing the non-standard cases and situations in an effective manner. * The Employment Services Senior Administrator will ensure the delivery of high levels of customer service from their area team to all of Lead Employer's stakeholders in their area of responsibility, including Trainees, Host Organisations, NHS England Education (NHSE) , Heads of School, and Training Programme Directors. * The Employment Services Senior Administrator will be responsible for supporting the On-Boarding of Doctors and Dentists in training and for ensuring the integrity of data. About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: * Rated Outstanding by CQC Inspection August 2018 * Top 100 places to work in the NHS (NHS Employers & Health Service Journal) * National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Date posted 30 October 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year Per Annum Contract Permanent Working pattern Full-time Reference number 409-6518034 Job locations Jubilee Court Riverside Fingerpost, St Helens WA9 1TT Job Description Job responsibilities KEY DUTIES * Ensure good and professional communication pathways are maintained within the respective teams, trainees and the wider stakeholder groups including NHSE, GMC and BMA Acting as an advocate for the service. * Assess and calculate pay protection for Doctors and Dentists in training (final sign off by On-Boarding Team Manager / Medical Workforce Advisor if required) * Provide comprehensive advice regarding the employment of doctors and dentists in training, interpreting national codes of practice, terms and conditions of employment and Trust policies and procedures for all Lead Employer stakeholders. * Advising trainees and host organisations on employment issues including pay, pay protection, work schedules, excess mileage, and removals (including sign off where required) and terms and conditions of employment escalating any major concerns to the Team Manager. * Adhering to escalation procedures to ensure the timely processing of information including the processing of pre-employment documents to meet required deadlines. * Ensure that correct Right to Live and Work is obtained. * Communicate effectively with Host Organisations to ensure that timely information regarding new starters from outside the UK and any potential delay to commencement in training. * Undertake advisory sessions for trainees to provide information and advice on queries regarding their pre-employment checks status. * Responsible for ensuring that all required actions for trainees are processed onto the relevant systems including, salary information, ESR, Contracts and pre-employment checks. * Ensure that all trainees have completed pre-employment checks to NHS standards prior to commencement in their post. * Ensure all overseas trainees have the correct Right to Live and Work documentation and provide advice and guidance to trainees prior to arrival into UK. * Ensure that the monitoring of regular workforce reports on new starters i.e., compliance, and Inter Deanery Transfers, are actioned. * Contribute to the achievement of corporate objectives and the Lead Employer Service Level Agreement. * Contribute to the continuous improvement in the efficiency and effectiveness of the Lead Employer Service. * Work in partnership with colleagues to optimise opportunities for working collaboratively towards the provision of an integrated employment service. * Production and delivery of a high-quality customer service ensuring communications both verbal and written are delivered in line with the trust values and behaviours. * Support and participate in regular team meetings. * Ensure diplomacy when liaising with senior internal and External stakeholders being sensitive to needs whilst maintaining a high level of professionalism. * Work with the Team Leader to ensure work is distributed across the on-boarding team in line with roles and responsibilities of each team member and the needs of the service. * Ensure the effective organisation and prioritisation of the administrators within your areas of responsibility and to provide support across the service to other areas when required. * Support the Team Leader & Team Manager in the identification of service improvements and actively participate in ensuring any actions are put into practise. * Support the Lead employer in the administration of risk management, information governance, compliance, and audits. * Ensure information recorded in ESR Is accurate and entered in a timely manner. * Actively participate in projects as required, e.g., trainee survey, audit feedback and Standard Operating Procedure reviews. * Monitor and ensure compliance with monthly deadlines including, ESR reports such as Woven, Date of Birth Verified report and any other reports relating to on-boarding processes as well as adhering to payroll deadlines specifically in relation to hiring of new starters. * Manage a forward planning system to ensure that deadlines are met with other team members and colleagues in other teams. * Make and receive phone calls, being flexible and using initiative and judgement when handing enquiries. Act and provide feedback as appropriate, ensuring that appropriate messages are relayed and/or that appropriate action is taken. * Work without supervision, responsible for organising own day to day work. Using sound judgement to seek advice or alert Managers to issues. PROFESSIONAL RESPONSIBILITIES * Take every reasonable opportunity to maintain and improve professional knowledge. * Participate in personal objective setting and review, including creation of a personal development plan. Job description Job responsibilities KEY DUTIES * Ensure good and professional communication pathways are maintained within the respective teams, trainees and the wider stakeholder groups including NHSE, GMC and BMA Acting as an advocate for the service. * Assess and calculate pay protection for Doctors and Dentists in training (final sign off by On-Boarding Team Manager / Medical Workforce Advisor if required) * Provide comprehensive advice regarding the employment of doctors and dentists in training, interpreting national codes of practice, terms and conditions of employment and Trust policies and procedures for all Lead Employer stakeholders. * Advising trainees and host organisations on employment issues including pay, pay protection, work schedules, excess mileage, and removals (including sign off where required) and terms and conditions of employment escalating any major concerns to the Team Manager. * Adhering to escalation procedures to ensure the timely processing of information including the processing of pre-employment documents to meet required deadlines. * Ensure that correct Right to Live and Work is obtained. * Communicate effectively with Host Organisations to ensure that timely information regarding new starters from outside the UK and any potential delay to commencement in training. * Undertake advisory sessions for trainees to provide information and advice on queries regarding their pre-employment checks status. * Responsible for ensuring that all required actions for trainees are processed onto the relevant systems including, salary information, ESR, Contracts and pre-employment checks. * Ensure that all trainees have completed pre-employment checks to NHS standards prior to commencement in their post. * Ensure all overseas trainees have the correct Right to Live and Work documentation and provide advice and guidance to trainees prior to arrival into UK. * Ensure that the monitoring of regular workforce reports on new starters i.e., compliance, and Inter Deanery Transfers, are actioned. * Contribute to the achievement of corporate objectives and the Lead Employer Service Level Agreement. * Contribute to the continuous improvement in the efficiency and effectiveness of the Lead Employer Service. * Work in partnership with colleagues to optimise opportunities for working collaboratively towards the provision of an integrated employment service. * Production and delivery of a high-quality customer service ensuring communications both verbal and written are delivered in line with the trust values and behaviours. * Support and participate in regular team meetings. * Ensure diplomacy when liaising with senior internal and External stakeholders being sensitive to needs whilst maintaining a high level of professionalism. * Work with the Team Leader to ensure work is distributed across the on-boarding team in line with roles and responsibilities of each team member and the needs of the service. * Ensure the effective organisation and prioritisation of the administrators within your areas of responsibility and to provide support across the service to other areas when required. * Support the Team Leader & Team Manager in the identification of service improvements and actively participate in ensuring any actions are put into practise. * Support the Lead employer in the administration of risk management, information governance, compliance, and audits. * Ensure information recorded in ESR Is accurate and entered in a timely manner. * Actively participate in projects as required, e.g., trainee survey, audit feedback and Standard Operating Procedure reviews. * Monitor and ensure compliance with monthly deadlines including, ESR reports such as Woven, Date of Birth Verified report and any other reports relating to on-boarding processes as well as adhering to payroll deadlines specifically in relation to hiring of new starters. * Manage a forward planning system to ensure that deadlines are met with other team members and colleagues in other teams. * Make and receive phone calls, being flexible and using initiative and judgement when handing enquiries. Act and provide feedback as appropriate, ensuring that appropriate messages are relayed and/or that appropriate action is taken. * Work without supervision, responsible for organising own day to day work. Using sound judgement to seek advice or alert Managers to issues. PROFESSIONAL RESPONSIBILITIES * Take every reasonable opportunity to maintain and improve professional knowledge. * Participate in personal objective setting and review, including creation of a personal development plan. Person Specification Skills Essential * Excellent written and verbal communication skills Desirable * Knowledge of HR policies and procedures * Knowledge of medical and dental and Agenda for Change (AfC) terms and conditions of employment Qualifications Essential * NVQ Level 3 in administration or equivalent qualification and/ or level of knowledge Desirable * Customer Care NVQ * Operations/ Departmental Manager Level 5 apprenticeship or willingness to undertake. Knowledge & Experience Essential * Minimum 2 years' experience within HR/customer service environment. * Experience of HR systems for collating data and reporting * Experience in providing advice on policies and procedures * Experienced in the use of MS Excel & Data base systems and data processing Desirable * Experience of day-to-day supervision of team members including work allocation * Experience of providing advice on NHS terms and conditions of employment and Right to Live and Work Legislation for overseas trainees. Qualities/ Attributes Essential * Occasional requirements to travel to fulfil requirements of the role Person Specification Skills Essential * Excellent written and verbal communication skills Desirable * Knowledge of HR policies and procedures * Knowledge of medical and dental and Agenda for Change (AfC) terms and conditions of employment Qualifications Essential * NVQ Level 3 in administration or equivalent qualification and/ or level of knowledge Desirable * Customer Care NVQ * Operations/ Departmental Manager Level 5 apprenticeship or willingness to undertake. Knowledge & Experience Essential * Minimum 2 years' experience within HR/customer service environment. * Experience of HR systems for collating data and reporting * Experience in providing advice on policies and procedures * Experienced in the use of MS Excel & Data base systems and data processing Desirable * Experience of day-to-day supervision of team members including work allocation * Experience of providing advice on NHS terms and conditions of employment and Right to Live and Work Legislation for overseas trainees. Qualities/ Attributes Essential * Occasional requirements to travel to fulfil requirements of the role Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Mersey and West Lancashire Teaching Hospitals NHS Trust Address Jubilee Court Riverside Fingerpost, St Helens WA9 1TT Employer's website https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job SummaryAs a Lead Employer Service our key priorities are to ensure the efficient, professional and integrated 'one stop' service for all our stakeholders including Host Trusts and our Educational Stakeholders.The post holder will ensure that the team is delivering a professional, efficient recruitment service to Trainees and the wider stakeholder group. You will support the delivery of a high level service to all Lead Employers stakeholders, and requires excellent communication skills, handling enquiries efficiently and providing excellent support, guidance and advice in all aspects of recruitment.The successful candidate will have a minimum of two years' experience within a HR or support services environment, will be able to demonstrate a flexible approach to effectively undertake their duties. They will also be a self-motivator and display commitment and resilience to ensure a professional and efficient service is maintained.If you enjoy working in a fast paced and challenging environment where data quality and methodical use of Excel is key, then we would like to hear from you.Main duties of the job * As part of the Lead Employer Service, the Employment Services Team Leader will ensure the provision by their area team of a professional, efficient, and integrated employment services for Doctors and Dentists in Training (Trainees) and any other staff which Lead Employer is contracted to supply the service for. The job holder is required to ensure special attention is given to managing the non-standard cases and situations in an effective manner. * The Employment Services Senior Administrator will ensure the delivery of high levels of customer service from their area team to all of Lead Employer's stakeholders in their area of responsibility, including Trainees, Host Organisations, NHS England Education (NHSE) , Heads of School, and Training Programme Directors. * The Employment Services Senior Administrator will be responsible for supporting the On-Boarding of Doctors and Dentists in training and for ensuring the integrity of data.      About usMersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.We strongly believe that the communities we serve should all have access to Five Star Patient Care.Our Services:Acute CareProviding emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.Primary CareProviding primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.Community ServicesProviding adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.Specialist Regional ServicesWe provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.Achievements: * Rated Outstanding by CQC Inspection August 2018 * Top 100 places to work in the NHS (NHS Employers & Health Service Journal) * National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme      Date posted30 October 2024Pay schemeAgenda for changeBandBand 4Salary£26,530 to £29,114 a year Per AnnumContractPermanentWorking patternFull-timeReference number409-6518034Job locationsJubilee CourtRiversideFingerpost, St HelensWA9 1TTJob DescriptionJob responsibilitiesKEY DUTIES * Ensure good and professional communication pathways are maintained within the respective teams, trainees and the wider stakeholder groups including NHSE, GMC and BMA Acting as an advocate for the service. * Assess and calculate pay protection for Doctors and Dentists in training (final sign off by On-Boarding Team Manager / Medical Workforce Advisor if required) * Provide comprehensive advice regarding the employment of doctors and dentists in training, interpreting national codes of practice, terms and conditions of employment and Trust policies and procedures for all Lead Employer stakeholders. * Advising trainees and host organisations on employment issues including pay, pay protection, work schedules, excess mileage, and removals (including sign off where required) and terms and conditions of employment escalating any major concerns to the Team Manager. * Adhering to escalation procedures to ensure the timely processing of information including the processing of pre-employment documents to meet required deadlines. * Ensure that correct Right to Live and Work is obtained. * Communicate effectively with Host Organisations to ensure that timely information regarding new starters from outside the UK and any potential delay to commencement in training. * Undertake advisory sessions for trainees to provide information and advice on queries regarding their pre-employment checks status. * Responsible for ensuring that all required actions for trainees are processed onto the relevant systems including, salary information, ESR, Contracts and pre-employment checks. * Ensure that all trainees have completed pre-employment checks to NHS standards prior to commencement in their post. * Ensure all overseas trainees have the correct Right to Live and Work documentation and provide advice and guidance to trainees prior to arrival into UK. * Ensure that the monitoring of regular workforce reports on new starters i.e., compliance, and Inter Deanery Transfers, are actioned. * Contribute to the achievement of corporate objectives and the Lead Employer Service Level Agreement. * Contribute to the continuous improvement in the efficiency and effectiveness of the Lead Employer Service. * Work in partnership with colleagues to optimise opportunities for working collaboratively towards the provision of an integrated employment service. * Production and delivery of a high-quality customer service ensuring communications both verbal and written are delivered in line with the trust values and behaviours. * Support and participate in regular team meetings. * Ensure diplomacy when liaising with senior internal and External stakeholders being sensitive to needs whilst maintaining a high level of professionalism. * Work with the Team Leader to ensure work is distributed across the on-boarding team in line with roles and responsibilities of each team member and the needs of the service. * Ensure the effective organisation and prioritisation of the administrators within your areas of responsibility and to provide support across the service to other areas when required. * Support the Team Leader & Team Manager in the identification of service improvements and actively participate in ensuring any actions are put into practise. * Support the Lead employer in the administration of risk management, information governance, compliance, and audits. * Ensure information recorded in ESR Is accurate and entered in a timely manner. * Actively participate in projects as required, e.g., trainee survey, audit feedback and Standard Operating Procedure reviews. * Monitor and ensure compliance with monthly deadlines including, ESR reports such as Woven, Date of Birth Verified report and any other reports relating to on-boarding processes as well as adhering to payroll deadlines specifically in relation to hiring of new starters. * Manage a forward planning system to ensure that deadlines are met with other team members and colleagues in other teams. * Make and receive phone calls, being flexible and using initiative and judgement when handing enquiries. Act and provide feedback as appropriate, ensuring that appropriate messages are relayed and/or that appropriate action is taken. * Work without supervision, responsible for organising own day to day work. Using sound judgement to seek advice or alert Managers to issues.      PROFESSIONAL RESPONSIBILITIES * Take every reasonable opportunity to maintain and improve professional knowledge. * Participate in personal objective setting and review, including creation of a personal development plan.      Job description Job responsibilitiesKEY DUTIES * Ensure good and professional communication pathways are maintained within the respective teams, trainees and the wider stakeholder groups including NHSE, GMC and BMA Acting as an advocate for the service. * Assess and calculate pay protection for Doctors and Dentists in training (final sign off by On-Boarding Team Manager / Medical Workforce Advisor if required) * Provide comprehensive advice regarding the employment of doctors and dentists in training, interpreting national codes of practice, terms and conditions of employment and Trust policies and procedures for all Lead Employer stakeholders. * Advising trainees and host organisations on employment issues including pay, pay protection, work schedules, excess mileage, and removals (including sign off where required) and terms and conditions of employment escalating any major concerns to the Team Manager. * Adhering to escalation procedures to ensure the timely processing of information including the processing of pre-employment documents to meet required deadlines. * Ensure that correct Right to Live and Work is obtained. * Communicate effectively with Host Organisations to ensure that timely information regarding new starters from outside the UK and any potential delay to commencement in training. * Undertake advisory sessions for trainees to provide information and advice on queries regarding their pre-employment checks status. * Responsible for ensuring that all required actions for trainees are processed onto the relevant systems including, salary information, ESR, Contracts and pre-employment checks. * Ensure that all trainees have completed pre-employment checks to NHS standards prior to commencement in their post. * Ensure all overseas trainees have the correct Right to Live and Work documentation and provide advice and guidance to trainees prior to arrival into UK. * Ensure that the monitoring of regular workforce reports on new starters i.e., compliance, and Inter Deanery Transfers, are actioned. * Contribute to the achievement of corporate objectives and the Lead Employer Service Level Agreement. * Contribute to the continuous improvement in the efficiency and effectiveness of the Lead Employer Service. * Work in partnership with colleagues to optimise opportunities for working collaboratively towards the provision of an integrated employment service. * Production and delivery of a high-quality customer service ensuring communications both verbal and written are delivered in line with the trust values and behaviours. * Support and participate in regular team meetings. * Ensure diplomacy when liaising with senior internal and External stakeholders being sensitive to needs whilst maintaining a high level of professionalism. * Work with the Team Leader to ensure work is distributed across the on-boarding team in line with roles and responsibilities of each team member and the needs of the service. * Ensure the effective organisation and prioritisation of the administrators within your areas of responsibility and to provide support across the service to other areas when required. * Support the Team Leader & Team Manager in the identification of service improvements and actively participate in ensuring any actions are put into practise. * Support the Lead employer in the administration of risk management, information governance, compliance, and audits. * Ensure information recorded in ESR Is accurate and entered in a timely manner. * Actively participate in projects as required, e.g., trainee survey, audit feedback and Standard Operating Procedure reviews. * Monitor and ensure compliance with monthly deadlines including, ESR reports such as Woven, Date of Birth Verified report and any other reports relating to on-boarding processes as well as adhering to payroll deadlines specifically in relation to hiring of new starters. * Manage a forward planning system to ensure that deadlines are met with other team members and colleagues in other teams. * Make and receive phone calls, being flexible and using initiative and judgement when handing enquiries. Act and provide feedback as appropriate, ensuring that appropriate messages are relayed and/or that appropriate action is taken. * Work without supervision, responsible for organising own day to day work. Using sound judgement to seek advice or alert Managers to issues.      PROFESSIONAL RESPONSIBILITIES * Take every reasonable opportunity to maintain and improve professional knowledge. * Participate in personal objective setting and review, including creation of a personal development plan.      Person SpecificationSkills Essential * Excellent written and verbal communication skills      Desirable * Knowledge of HR policies and procedures * Knowledge of medical and dental and Agenda for Change (AfC) terms and conditions of employment      Qualifications Essential * NVQ Level 3 in administration or equivalent qualification and/ or level of knowledge      Desirable * Customer Care NVQ * Operations/ Departmental Manager Level 5 apprenticeship or willingness to undertake.      Knowledge & Experience Essential * Minimum 2 years' experience within HR/customer service environment. * Experience of HR systems for collating data and reporting * Experience in providing advice on policies and procedures * Experienced in the use of MS Excel & Data base systems and data processing      Desirable * Experience of day-to-day supervision of team members including work allocation * Experience of providing advice on NHS terms and conditions of employment and Right to Live and Work Legislation for overseas trainees.      Qualities/ Attributes Essential * Occasional requirements to travel to fulfil requirements of the role      Person Specification Skills Essential * Excellent written and verbal communication skills      Desirable * Knowledge of HR policies and procedures * Knowledge of medical and dental and Agenda for Change (AfC) terms and conditions of employment      Qualifications Essential * NVQ Level 3 in administration or equivalent qualification and/ or level of knowledge      Desirable * Customer Care NVQ * Operations/ Departmental Manager Level 5 apprenticeship or willingness to undertake.      Knowledge & Experience Essential * Minimum 2 years' experience within HR/customer service environment. * Experience of HR systems for collating data and reporting * Experience in providing advice on policies and procedures * Experienced in the use of MS Excel & Data base systems and data processing      Desirable * Experience of day-to-day supervision of team members including work allocation * Experience of providing advice on NHS terms and conditions of employment and Right to Live and Work Legislation for overseas trainees.      Qualities/ Attributes Essential * Occasional requirements to travel to fulfil requirements of the role      Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameMersey and West Lancashire Teaching Hospitals NHS TrustAddressJubilee CourtRiversideFingerpost, St HelensWA9 1TTEmployer's websitehttps://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employment Services Senior Administrator - On-Boarding Team - Mersey and West Lancashire Teaching Hospitals NHS Trust

Employment Services Senior Administrator - On-Boarding Team

You should have basic literacy and numeracy, NVQ level 2 or equivalent, Care Certificate, team experience, patient care background, effective communication, and basic IT skills.

You will provide daily patient care, ensure safety, assist with hygiene and feeding, document actions, maintain ward standards, and support the multidisciplinary team.

Job Summary We're looking for a Health Care Assistant on a fixed term basis caring for Orthopaedic and Surgical patients both pre and post operatively. Your Main Responsibilities Will Be * Providing day to day care to our patients. * Ensuring their safety at all times. * You will be responsible for delivering the care and documenting your actions. Interview date: TBC Main duties of the job You will work as part of the multidisciplinary team delivering care to the patients Your duties will be maintaining standards on the ward. Delivering a high quality of care by assisting with hygiene, nutrition and hydrations as well as providing physiological support to the patients and carers. The ward cares for elderly and patients many who are living with dementia, this can be challenging at times but very rewarding. About Us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services:Acute CareProviding emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary CareProviding primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community ServicesProviding adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional ServicesWe provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements * Rated Outstanding by CQC Inspection August 2018 * Top 100 places to work in the NHS (NHS Employers & Health Service Journal) * National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Date posted 30 October 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum, pro rata Contract Fixed term Duration 12 months Working pattern Part-time Reference number 409-6378882 Job locations Southport hospital Town Lane Southport PR8 6PN Job Description Job responsibilities Please ensure you have read through the attached Job Description and Person Specification before submitting your application. * Undertake personal care duties for patients within the care setting accessing supervision from registered healthcare practitioner. Personal care refers to delivery of personal hygiene and assisting with feeding, not requiring clinical skills. * Record patients personal care information in accordance with local and trust policies. * Work with all members of the multi-disciplinary team to deliver the Trusts vision and values providing safe, high quality compassionate, person-centred care. * Demonstrate ward routine to new employees in own work area, where required. Job description Job responsibilities Please ensure you have read through the attached Job Description and Person Specification before submitting your application. * Undertake personal care duties for patients within the care setting accessing supervision from registered healthcare practitioner. Personal care refers to delivery of personal hygiene and assisting with feeding, not requiring clinical skills. * Record patients personal care information in accordance with local and trust policies. * Work with all members of the multi-disciplinary team to deliver the Trusts vision and values providing safe, high quality compassionate, person-centred care. * Demonstrate ward routine to new employees in own work area, where required. Person Specification Qualifications Essential * Basic literacy and numeracy skills * Completion of Trust Care Certificate Desirable * NVQ level 2 Health and Social Care or equivalent * Care Certificate (equivalent to level 1) Knowledge Essential * Knowledge of personal care and related procedures * Experience of working in a team Skills Desirable * Experience of working in a patient care/health related role Skills Essential * Ability to communicate effectively in both verbal and written formats * Able to work within a team * Basic IT skills Person Specification Qualifications Essential * Basic literacy and numeracy skills * Completion of Trust Care Certificate Desirable * NVQ level 2 Health and Social Care or equivalent * Care Certificate (equivalent to level 1) Knowledge Essential * Knowledge of personal care and related procedures * Experience of working in a team Skills Desirable * Experience of working in a patient care/health related role Skills Essential * Ability to communicate effectively in both verbal and written formats * Able to work within a team * Basic IT skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Mersey and West Lancashire Teaching Hospitals NHS Trust Address Southport hospital Town Lane Southport PR8 6PN Employer's website https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job SummaryWe're looking for a Health Care Assistant on a fixed term basis caring for Orthopaedic and Surgical patients both pre and post operatively.Your Main Responsibilities Will Be * Providing day to day care to our patients. * Ensuring their safety at all times. * You will be responsible for delivering the care and documenting your actions.      Interview date: TBCMain duties of the jobYou will work as part of the multidisciplinary team delivering care to the patientsYour duties will be maintaining standards on the ward.Delivering a high quality of care by assisting with hygiene, nutrition and hydrations as well as providing physiological support to the patients and carers.The ward cares for elderly and patients many who are living with dementia, this can be challenging at times but very rewarding.About UsMersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.We strongly believe that the communities we serve should all have access to Five Star Patient Care.Our Services:Acute CareProviding emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.Primary CareProviding primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.Community ServicesProviding adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.Specialist Regional ServicesWe provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.Achievements * Rated Outstanding by CQC Inspection August 2018 * Top 100 places to work in the NHS (NHS Employers & Health Service Journal) * National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme      Date posted30 October 2024Pay schemeAgenda for changeBandBand 2Salary£23,615 a year per annum, pro rataContractFixed termDuration12 monthsWorking patternPart-timeReference number409-6378882Job locationsSouthport hospitalTown LaneSouthportPR8 6PNJob DescriptionJob responsibilitiesPlease ensure you have read through the attached Job Description and Person Specification before submitting your application. * Undertake personal care duties for patients within the care setting accessing supervision from registered healthcare practitioner. Personal care refers to delivery of personal hygiene and assisting with feeding, not requiring clinical skills. * Record patients personal care information in accordance with local and trust policies. * Work with all members of the multi-disciplinary team to deliver the Trusts vision and values providing safe, high quality compassionate, person-centred care. * Demonstrate ward routine to new employees in own work area, where required.      Job description Job responsibilitiesPlease ensure you have read through the attached Job Description and Person Specification before submitting your application. * Undertake personal care duties for patients within the care setting accessing supervision from registered healthcare practitioner. Personal care refers to delivery of personal hygiene and assisting with feeding, not requiring clinical skills. * Record patients personal care information in accordance with local and trust policies. * Work with all members of the multi-disciplinary team to deliver the Trusts vision and values providing safe, high quality compassionate, person-centred care. * Demonstrate ward routine to new employees in own work area, where required.      Person SpecificationQualifications Essential * Basic literacy and numeracy skills * Completion of Trust Care Certificate      Desirable * NVQ level 2 Health and Social Care or equivalent * Care Certificate (equivalent to level 1)      Knowledge Essential * Knowledge of personal care and related procedures * Experience of working in a team Skills      Desirable * Experience of working in a patient care/health related role      Skills Essential * Ability to communicate effectively in both verbal and written formats * Able to work within a team * Basic IT skills      Person Specification Qualifications Essential * Basic literacy and numeracy skills * Completion of Trust Care Certificate      Desirable * NVQ level 2 Health and Social Care or equivalent * Care Certificate (equivalent to level 1)      Knowledge Essential * Knowledge of personal care and related procedures * Experience of working in a team Skills      Desirable * Experience of working in a patient care/health related role      Skills Essential * Ability to communicate effectively in both verbal and written formats * Able to work within a team * Basic IT skills      Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameMersey and West Lancashire Teaching Hospitals NHS TrustAddressSouthport hospitalTown LaneSouthportPR8 6PNEmployer's websitehttps://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Health Care Assistant - Surgical Ward 14A - Mersey and West Lancashire Teaching Hospitals NHS Trust

&lt;strong&gt;Job Summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;We're looking for a Health Care Assistant on a fixed term basis caring for Orthopaedic and Surgical patients both pre and post operatively.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Your Main Responsibilities Will Be&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Providing day to day care to our patients.&lt;/li&gt;&lt;li&gt;Ensuring their safety at all times.&lt;/li&gt;&lt;li&gt;You will be responsible for delivering the care and documenting your actions.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Interview date: TBC&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Main duties of the job&lt;br&gt;&lt;br&gt;You will work as part of the multidisciplinary team delivering care to the patients&lt;br&gt;&lt;br&gt;Your duties will be maintaining standards on the ward.&lt;br&gt;&lt;br&gt;Delivering a high quality of care by assisting with hygiene, nutrition and hydrations as well as providing physiological support to the patients and carers.&lt;br&gt;&lt;br&gt;The ward cares for elderly and patients many who are living with dementia, this can be challenging at times but very rewarding.&lt;br&gt;&lt;br&gt;&lt;strong&gt;About Us&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.&lt;br&gt;&lt;br&gt;We strongly believe that the communities we serve should all have access to Five Star Patient Care.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Our Services:&lt;/strong&gt;&lt;strong&gt;Acute Care&lt;/strong&gt;Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Primary Care&lt;/strong&gt;Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Community Services&lt;/strong&gt;Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Specialist Regional Services&lt;/strong&gt;We provide the Mersey Regional Burns &amp;amp; Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Achievements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Rated Outstanding by CQC Inspection August 2018&lt;/li&gt;&lt;li&gt;Top 100 places to work in the NHS (NHS Employers &amp;amp; Health Service Journal)&lt;/li&gt;&lt;li&gt;National Preceptorship Accreditation (2023) for Nursing &amp;amp; AHP Preceptorship Programme&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Date posted&lt;br&gt;&lt;br&gt;30 October 2024&lt;br&gt;&lt;br&gt;Pay scheme&lt;br&gt;&lt;br&gt;Agenda for change&lt;br&gt;&lt;br&gt;Band&lt;br&gt;&lt;br&gt;Band 2&lt;br&gt;&lt;br&gt;Salary&lt;br&gt;&lt;br&gt;£23,615 a year per annum, pro rata&lt;br&gt;&lt;br&gt;Contract&lt;br&gt;&lt;br&gt;Fixed term&lt;br&gt;&lt;br&gt;Duration&lt;br&gt;&lt;br&gt;12 months&lt;br&gt;&lt;br&gt;Working pattern&lt;br&gt;&lt;br&gt;Part-time&lt;br&gt;&lt;br&gt;Reference number&lt;br&gt;&lt;br&gt;409-6378882&lt;br&gt;&lt;br&gt;Job locations&lt;br&gt;&lt;br&gt;Southport hospital&lt;br&gt;&lt;br&gt;Town Lane&lt;br&gt;&lt;br&gt;Southport&lt;br&gt;&lt;br&gt;PR8 6PN&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Job responsibilities&lt;br&gt;&lt;br&gt;&lt;strong&gt;Please ensure you have read through the attached Job Description and Person Specification before submitting your application.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Undertake personal care duties for patients within the care setting accessing supervision from registered healthcare practitioner. Personal care refers to delivery of personal hygiene and assisting with feeding, not requiring clinical skills.&lt;/li&gt;&lt;li&gt;Record patients personal care information in accordance with local and trust policies.&lt;/li&gt;&lt;li&gt;Work with all members of the multi-disciplinary team to deliver the Trusts vision and values providing safe, high quality compassionate, person-centred care.&lt;/li&gt;&lt;li&gt;Demonstrate ward routine to new employees in own work area, where required.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Job description Job responsibilities&lt;br&gt;&lt;br&gt;&lt;strong&gt;Please ensure you have read through the attached Job Description and Person Specification before submitting your application.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Undertake personal care duties for patients within the care setting accessing supervision from registered healthcare practitioner. Personal care refers to delivery of personal hygiene and assisting with feeding, not requiring clinical skills.&lt;/li&gt;&lt;li&gt;Record patients personal care information in accordance with local and trust policies.&lt;/li&gt;&lt;li&gt;Work with all members of the multi-disciplinary team to deliver the Trusts vision and values providing safe, high quality compassionate, person-centred care.&lt;/li&gt;&lt;li&gt;Demonstrate ward routine to new employees in own work area, where required.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Person Specification&lt;br&gt;&lt;br&gt;&lt;strong&gt;Qualifications Essential&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Basic literacy and numeracy skills&lt;/li&gt;&lt;li&gt;Completion of Trust Care Certificate&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Desirable&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;NVQ level 2 Health and Social Care or equivalent&lt;/li&gt;&lt;li&gt;Care Certificate (equivalent to level 1)&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Knowledge Essential&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Knowledge of personal care and related procedures&lt;/li&gt;&lt;li&gt;Experience of working in a team Skills&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Desirable&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Experience of working in a patient care/health related role&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Skills Essential&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Ability to communicate effectively in both verbal and written formats&lt;/li&gt;&lt;li&gt;Able to work within a team&lt;/li&gt;&lt;li&gt;Basic IT skills&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Person Specification Qualifications Essential&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Basic literacy and numeracy skills&lt;/li&gt;&lt;li&gt;Completion of Trust Care Certificate&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Desirable&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;NVQ level 2 Health and Social Care or equivalent&lt;/li&gt;&lt;li&gt;Care Certificate (equivalent to level 1)&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Knowledge Essential&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Knowledge of personal care and related procedures&lt;/li&gt;&lt;li&gt;Experience of working in a team Skills&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Desirable&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Experience of working in a patient care/health related role&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Skills Essential&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Ability to communicate effectively in both verbal and written formats&lt;/li&gt;&lt;li&gt;Able to work within a team&lt;/li&gt;&lt;li&gt;Basic IT skills&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Disclosure and Barring Service Check&lt;br&gt;&lt;br&gt;This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.&lt;br&gt;&lt;br&gt;Employer details&lt;br&gt;&lt;br&gt;Employer name&lt;br&gt;&lt;br&gt;Mersey and West Lancashire Teaching Hospitals NHS Trust&lt;br&gt;&lt;br&gt;Address&lt;br&gt;&lt;br&gt;Southport hospital&lt;br&gt;&lt;br&gt;Town Lane&lt;br&gt;&lt;br&gt;Southport&lt;br&gt;&lt;br&gt;PR8 6PN&lt;br&gt;&lt;br&gt;Employer's website&lt;br&gt;&lt;br&gt;https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Health Care Assistant - Surgical Ward 14A

You must ensure safe medication use, educate patients, conduct audits, monitor therapies, participate in clinical trials, and comply with regulations while fostering teamwork and communication.

You will manage patient medication, conduct drug reviews, provide education, check prescriptions, ensure compliance with regulations, and collaborate with healthcare staff for safe therapy.

Science

Liverpool

Job responsibilities KEY DUTIES * Taking drug histories on admission and informing medical staff of any discrepancies with medication prescribed to ensure continuity of treatment. * Review medication to ensure safe and effective use. * Annotate patients medicines kardex with details of any allergies and specific instructions relating to administration of medicines to ensure safe and effective therapy. * Formulate individual pharmaceutical care plans and implement appropriate monitoring of therapy to ensure safe and effective therapy. * Review and update care plans depending on response, results of investigations and adverse effects to ensure safe and effective therapy. * Educate patients on their drug therapy to enable concordance. * Liaise with nursing and medical staff on issues relating to patients drug therapy to ensure safe and effective therapy. * Checking patients own drugs for suitability to reuse to ensure safe and effective therapy and achieve medication cost containment. * Therapeutic drug monitoring for specific drugs with a narrow therapeutic window to ensure safe and effective therapy. To provide professional and legal clinical supervision in the dispensary as allocated: Duties will include, * Professional checking of inpatient requisitions, outpatient, Accident and Emergency, and To Take Out (TTO) prescriptions to ensure safe and effective therapy. * Ensuring all prescriptions comply with the Medicines Act, and the Misuse of Drugs Act where appropriate. * Final checking of prescriptions for accuracy prior to release including extemporaneously dispensed items * Labelling and dispensing of medication as required including extemporaneously dispensed items to ensure compliance with relevant legislation. * Providing advice to patients on how to take their medicines and potential side effects to ensure safe and effective therapy. * Advice to Doctors, nurses and other professionals as required. * Receive and dispense controlled drugs in accordance with the Misuse of Drugs Act * Dispense extemporaneously on call when required to do so. * Liaise with medical staff on the availability of medicinal products. To rotate through Medicines Information and undertake training and achieve competence in answering a wide variety of complex enquiries: * Enquiries will include all grades of doctor, pharmacists, nurses, patients and members of the public and will mainly but not exclusively originate from within the Trust and local healthcare community. * Enquiries will include requests for advice/information on the administration of medicines, their availability, adverse effects, use in pregnancy/breastfeeding, drug interactions, identification of unlabelled/foreign medicines, poisoning and toxicology. * To communicate complex information effectively with all grades of staff and users of the Medicines Information service using a wide variety of communication including verbal, written and electronic To Rotate Through Antibiotics And Gain Experience And Achieve Competence In The Following Under The Supervision Of The Antibiotic Medicines Management Pharmacist * Identify areas for audit. * Design and conduct appropriate audits. * Analyse and present results * Make recommendations. * Monitor the use of non-formulary antibiotics and provide feedback to the Medicines Management Committee and Hospital Control of Infection Committee * Receive and interpret drug levels for those antibiotics which require intensive monitoring. Advise on adjustment of dosages as necessary. * Participate in regional antibiotic audits Rotate through the Aseptic Dispensing Unit and gain experience and achieve competence in: * Clinical checking of prescriptions for cytotoxic chemotherapy and Hospital at Home for correct drug, dose, route and rate of administration, to make any necessary annotations to kardexes that arise from this and to contact medical and nursing staff if appropriate, to perform any releasing calculations arising from the clinical check. * Preparation and final checking of intravenous antibiotics * Preparation and final checking of Total Parental Nutrition * Preparation and final checking of cytotoxic chemotherapy * To assist other pharmacists in ensuring that work carried out in the departments at St Helens and Knowsley Teaching Hospitals is performed in accordance with the recommendation contained in the Guide to Good Pharmaceutical Manufacturing Practice and its supplements, and the safe systems of work documentation. * Liaise with appropriate healthcare professionals within Primary Care Trusts to ensure the effective and efficient use of resources across the primary/secondary care interface and where necessary develop shared care protocols. * Record regularly clinical interventions and activities in line with departmental policy. * After appropriate training participate in the departmental therapeutic drug monitoring service, interpreting drug levels and recommending appropriate dosage adjustments to medical staff. * To undertake the 3 monthly ward-controlled drugs checks in line with departmental policy. * Return unwanted or patients own controlled drugs from wards in accordance with departmental policy and the Misuse of Drugs Act * To assist medical staff in undertaking of such clinical trials as have been approved by the Ethical Committee and to arrange under the direction of senior members of staff of the Pharmacy department the necessary supplies and aspects of clinical trials protocol affecting the pharmaceutical service. * To attend appropriate training courses for pharmacists and to encourage other staff to undertake further training. * To undertake a diploma/MSc in clinical Pharmacy under supervision of a senior Clinical Pharmacist * To participate in the training of pre- registration pharmacists and Student Pharmacy Technicians * To co-operate with the Head of Pharmacy and other pharmacists in the training of health service staff * To participate in individual performance review and the use of personal development plans * To participate in clinical audit and practice research as instructed by senior pharmacists within the department including presentation of results where appropriate. * To comply with legal and other requirements related to the purchase, supply, use, safe custody, and destruction of drugs within the pharmacy and other areas of the hospital. * To participate in a rota that enables the department to provide a full 7-day service. * To participate as necessary in the on call, Saturday, Sunday, Bank Holiday and emergency duty rotas * To ensure the security of the in-patient and out-patient dispensaries as allocated on the locking up rota * To participate in Continuing Professional Development as per department policy and national guidelines from the General Pharmaceutical Council * To comply with Regulations in respect of the Health and Safety at Work Act, COSSH , Data Protection Act and other appropriate legislation * To undertake any other related duties which may be required. Clinical & Professional Responsibilities * To observe the provisions of and adhere to all Trust policies and procedures. * To actively participate in the annual performance review to identify personal development needs. * To attend Trust Statutory and Mandatory training sessions as required and any other training courses relevant to the post. * To be aware of the confidential aspects of the post. Breaches of confidentiality will result in disciplinary action that may involve dismissal. The post holder should also be aware that, regardless of any action taken by the employing authority, breaches of confidentiality could result in civil action for damages. * All employees must fully comply with the relevant sections of the Health and Safety at Work. They must also understand and implement St Helens and Knowsley Teaching Hospitals NHS Hospitals Trust Statement of Policy on Health and Safety at Work and the Trust corporate Health and Safety Policies and Procedures. You are required to follow all applicable rules and procedures relating to Health and Safety at Work and to take all responsible precautions to avoid actions. * All staff will be treated with respect by management, colleagues, patients, and visitors and equally staff will treat management, colleagues, patients and visitors with the same level of respect. Staff will be supported to challenge any discriminatory behaviour that may be based on differences in race, disability, language, culture, religion, sexuality, age, gender, or employment status. * St. Helens & Knowsley Teaching Hospitals NHS Trust has a No Smoking Policy and smoking is not permitted in Trust buildings or vehicles. * All employees are individually responsible for the prevention and control of infection within their own area. The employee must attend Infection Control Induction training and mandatory Infection control training. The employee must follow all Trust policies, procedures and guidelines relating to Infection Control. * To adhere to relevant Code of Practice of the General Pharmaceutical Council * To maintain registration with the General Pharmaceutical Council * The duties contained in this job description are not intended to be exhaustive. The tasks and responsibilities of this post are likely to evolve in line with the Trusts continued organisational development. * The post holder must be flexible in the duties performed and it is expected that similar duties, not specifically listed above, will be carried out as required and may be cross site. Any such variation will be agreed in advance between the postholder and their manager as part of the continuing process of management review and development. * The employee shares with the employer the responsibility for suggestions to alter the scope of duties to improve the working situation. This document is intended to be a guide to the general scope of duties and not an inflexible specification

Job responsibilitiesKEY DUTIES * Taking drug histories on admission and informing medical staff of any discrepancies with medication prescribed to ensure continuity of treatment. * Review medication to ensure safe and effective use. * Annotate patients medicines kardex with details of any allergies and specific instructions relating to administration of medicines to ensure safe and effective therapy. * Formulate individual pharmaceutical care plans and implement appropriate monitoring of therapy to ensure safe and effective therapy. * Review and update care plans depending on response, results of investigations and adverse effects to ensure safe and effective therapy. * Educate patients on their drug therapy to enable concordance. * Liaise with nursing and medical staff on issues relating to patients drug therapy to ensure safe and effective therapy. * Checking patients own drugs for suitability to reuse to ensure safe and effective therapy and achieve medication cost containment. * Therapeutic drug monitoring for specific drugs with a narrow therapeutic window to ensure safe and effective therapy.      To provide professional and legal clinical supervision in the dispensary as allocated: Duties will include, * Professional checking of inpatient requisitions, outpatient, Accident and Emergency, and To Take Out (TTO) prescriptions to ensure safe and effective therapy. * Ensuring all prescriptions comply with the Medicines Act, and the Misuse of Drugs Act where appropriate. * Final checking of prescriptions for accuracy prior to release including extemporaneously dispensed items * Labelling and dispensing of medication as required including extemporaneously dispensed items to ensure compliance with relevant legislation. * Providing advice to patients on how to take their medicines and potential side effects to ensure safe and effective therapy. * Advice to Doctors, nurses and other professionals as required. * Receive and dispense controlled drugs in accordance with the Misuse of Drugs Act * Dispense extemporaneously on call when required to do so. * Liaise with medical staff on the availability of medicinal products.      To rotate through Medicines Information and undertake training and achieve competence in answering a wide variety of complex enquiries: * Enquiries will include all grades of doctor, pharmacists, nurses, patients and members of the public and will mainly but not exclusively originate from within the Trust and local healthcare community. * Enquiries will include requests for advice/information on the administration of medicines, their availability, adverse effects, use in pregnancy/breastfeeding, drug interactions, identification of unlabelled/foreign medicines, poisoning and toxicology. * To communicate complex information effectively with all grades of staff and users of the Medicines Information service using a wide variety of communication including verbal, written and electronic      To Rotate Through Antibiotics And Gain Experience And Achieve Competence In The Following Under The Supervision Of The Antibiotic Medicines Management Pharmacist * Identify areas for audit. * Design and conduct appropriate audits. * Analyse and present results * Make recommendations. * Monitor the use of non-formulary antibiotics and provide feedback to the Medicines Management Committee and Hospital Control of Infection Committee * Receive and interpret drug levels for those antibiotics which require intensive monitoring. Advise on adjustment of dosages as necessary. * Participate in regional antibiotic audits      Rotate through the Aseptic Dispensing Unit and gain experience and achieve competence in: * Clinical checking of prescriptions for cytotoxic chemotherapy and Hospital at Home for correct drug, dose, route and rate of administration, to make any necessary annotations to kardexes that arise from this and to contact medical and nursing staff if appropriate, to perform any releasing calculations arising from the clinical check. * Preparation and final checking of intravenous antibiotics * Preparation and final checking of Total Parental Nutrition * Preparation and final checking of cytotoxic chemotherapy * To assist other pharmacists in ensuring that work carried out in the departments at St Helens and Knowsley Teaching Hospitals is performed in accordance with the recommendation contained in the Guide to Good Pharmaceutical Manufacturing Practice and its supplements, and the safe systems of work documentation. * Liaise with appropriate healthcare professionals within Primary Care Trusts to ensure the effective and efficient use of resources across the primary/secondary care interface and where necessary develop shared care protocols. * Record regularly clinical interventions and activities in line with departmental policy. * After appropriate training participate in the departmental therapeutic drug monitoring service, interpreting drug levels and recommending appropriate dosage adjustments to medical staff. * To undertake the 3 monthly ward-controlled drugs checks in line with departmental policy. * Return unwanted or patients own controlled drugs from wards in accordance with departmental policy and the Misuse of Drugs Act * To assist medical staff in undertaking of such clinical trials as have been approved by the Ethical Committee and to arrange under the direction of senior members of staff of the Pharmacy department the necessary supplies and aspects of clinical trials protocol affecting the pharmaceutical service. * To attend appropriate training courses for pharmacists and to encourage other staff to undertake further training. * To undertake a diploma/MSc in clinical Pharmacy under supervision of a senior Clinical Pharmacist * To participate in the training of pre- registration pharmacists and Student Pharmacy Technicians * To co-operate with the Head of Pharmacy and other pharmacists in the training of health service staff * To participate in individual performance review and the use of personal development plans * To participate in clinical audit and practice research as instructed by senior pharmacists within the department including presentation of results where appropriate. * To comply with legal and other requirements related to the purchase, supply, use, safe custody, and destruction of drugs within the pharmacy and other areas of the hospital. * To participate in a rota that enables the department to provide a full 7-day service. * To participate as necessary in the on call, Saturday, Sunday, Bank Holiday and emergency duty rotas * To ensure the security of the in-patient and out-patient dispensaries as allocated on the locking up rota * To participate in Continuing Professional Development as per department policy and national guidelines from the General Pharmaceutical Council * To comply with Regulations in respect of the Health and Safety at Work Act, COSSH , Data Protection Act and other appropriate legislation * To undertake any other related duties which may be required.      Clinical & Professional Responsibilities * To observe the provisions of and adhere to all Trust policies and procedures. * To actively participate in the annual performance review to identify personal development needs. * To attend Trust Statutory and Mandatory training sessions as required and any other training courses relevant to the post. * To be aware of the confidential aspects of the post. Breaches of confidentiality will result in disciplinary action that may involve dismissal. The post holder should also be aware that, regardless of any action taken by the employing authority, breaches of confidentiality could result in civil action for damages. * All employees must fully comply with the relevant sections of the Health and Safety at Work. They must also understand and implement St Helens and Knowsley Teaching Hospitals NHS Hospitals Trust Statement of Policy on Health and Safety at Work and the Trust corporate Health and Safety Policies and Procedures. You are required to follow all applicable rules and procedures relating to Health and Safety at Work and to take all responsible precautions to avoid actions. * All staff will be treated with respect by management, colleagues, patients, and visitors and equally staff will treat management, colleagues, patients and visitors with the same level of respect. Staff will be supported to challenge any discriminatory behaviour that may be based on differences in race, disability, language, culture, religion, sexuality, age, gender, or employment status. * St. Helens & Knowsley Teaching Hospitals NHS Trust has a No Smoking Policy and smoking is not permitted in Trust buildings or vehicles. * All employees are individually responsible for the prevention and control of infection within their own area. The employee must attend Infection Control Induction training and mandatory Infection control training. The employee must follow all Trust policies, procedures and guidelines relating to Infection Control. * To adhere to relevant Code of Practice of the General Pharmaceutical Council * To maintain registration with the General Pharmaceutical Council * The duties contained in this job description are not intended to be exhaustive. The tasks and responsibilities of this post are likely to evolve in line with the Trusts continued organisational development. * The post holder must be flexible in the duties performed and it is expected that similar duties, not specifically listed above, will be carried out as required and may be cross site. Any such variation will be agreed in advance between the postholder and their manager as part of the continuing process of management review and development. * The employee shares with the employer the responsibility for suggestions to alter the scope of duties to improve the working situation. This document is intended to be a guide to the general scope of duties and not an inflexible specification

Clinical Pharmacist - Mersey and West Lancashire Teaching Hospitals NHS Trust

Clinical Pharmacist

You must develop skills for acute care, communicate effectively, support and mentor staff, ensure safety and compliance, and participate in service improvement and research initiatives.

You will care for acutely ill patients, assess their needs, collaborate with the healthcare team, mentor junior staff, promote safety, and support service improvement initiatives.

Education & Teaching

Job responsibilities KEY DUTIES * To develop the skills to care for acutely unwell patients. * Liaise with senior Medical/Medical staff to provide a high quality service to patients and their families. * Offer advice / support to staff as required. * Work collaboratively with the multi-disciplinary team to maximise best use of resources. * Demonstrate commitment to the principles of Improving Working Lives. * Promote a safe working environment in accordance with Risk Management principles. Clinical & Professional Responsibilities * Under supervision perform comprehensive assessments of ill patients, plan, implement and evaluate care delivery according to changing health needs and varying levels of complexity. * Ensure patient records are maintained and that documentation reflects care provided. * Involve patients / carers / relatives in the planning and delivery of services within the Unit area. * Promote and maintain effective communication with patients, relatives or carers. * Assist in urgent and emergency situations within a level of experience as directed by senior staff. * Develop skills to undertake specialist activities within practitioners Scope of Professional Practice. * Perform comprehensive assessments of acutely ill patients, plan, implement and evaluate care delivery according to changing health needs and varying levels of complexity. * Communicate sensitive / unpleasant / complex information to patients / relatives or others in a variety of settings. * Recognise and respond appropriately to urgent and emergency situations. * Develop skills to undertake specialist activities within practitioners Scope of Professional Practice * Report untoward incidents / accidents in accordance with Trust policy, ensuring IR1 forms filled in as indicated. * Ensure compliance with policies, procedures and clinical guidelines for self and others. * Participate in activities that lead to service improvement, through benchmarking, audit or research. * Encourage the use of new nursing techniques that are based on current evidence based research. * Provide response to patient and relatives complaints. * Promote peoples diversity, equality and rights. * Be aware of emergency plans and procedures in place and respond appropriately * Support the identification monitoring and review objectives that implement and reflect local, regional and national targets. * Promote a safe working environment for staff and service users. * Ensure that equipment is in safe working order and complies to the Health and Safety at Work Act / HE1 98. Administrative Responsibilities * Ensure patient records are kept up to date and accurate and recording is done in line with Trust policies and procedures Teaching & Training Responsibilities * Promote an effective learning environment. * Clinically support staff in achieving their work based competencies. * Act as a mentor / preceptor to junior Nursing staff. * In role of mentor / preceptor, review staff performance and address issues of poor performance / competence. * Continue to develop own knowledge through training, education and professional updates. Line Management/Supervisory Responsibilities * Participate in building a high profile for your clinical area within the Trust. * Report act upon and investigate untoward incident / complaint / concerns, liaising with Matron/Ward Manager where appropriate. * Create a climate conducive to the practice of a high standard of care, ensuring the safety and well being of staff, patients and visitors to the department, especially in relation to health and safety. * Ensure effective and efficient use of both physical and financial resources. * Promote health, safety and security of self and others and implement best practice in the Unit area. * Represent your clinical area in internal and external meetings / committees as required. * Act as an effective role model and demonstrate leadership skills. * Participate in research projects in conjunction with Matron / Ward Manager. * Ensure effective and efficient use of both physical and financial resources. * Promote health, safety and security of self and others and implement best practice in the Unit area. * Develop the skills to participate in duty rostering, annual leave allocation and reporting and management of sickness / absence as required. RESEARCH & AUDIT * To commence and participate in research/special projects as directed by the Ward Manager.

Job responsibilitiesKEY DUTIES * To develop the skills to care for acutely unwell patients. * Liaise with senior Medical/Medical staff to provide a high quality service to patients and their families. * Offer advice / support to staff as required. * Work collaboratively with the multi-disciplinary team to maximise best use of resources. * Demonstrate commitment to the principles of Improving Working Lives. * Promote a safe working environment in accordance with Risk Management principles.      Clinical & Professional Responsibilities * Under supervision perform comprehensive assessments of ill patients, plan, implement and evaluate care delivery according to changing health needs and varying levels of complexity. * Ensure patient records are maintained and that documentation reflects care provided. * Involve patients / carers / relatives in the planning and delivery of services within the Unit area. * Promote and maintain effective communication with patients, relatives or carers. * Assist in urgent and emergency situations within a level of experience as directed by senior staff. * Develop skills to undertake specialist activities within practitioners Scope of Professional Practice. * Perform comprehensive assessments of acutely ill patients, plan, implement and evaluate care delivery according to changing health needs and varying levels of complexity. * Communicate sensitive / unpleasant / complex information to patients / relatives or others in a variety of settings. * Recognise and respond appropriately to urgent and emergency situations. * Develop skills to undertake specialist activities within practitioners Scope of Professional Practice * Report untoward incidents / accidents in accordance with Trust policy, ensuring IR1 forms filled in as indicated. * Ensure compliance with policies, procedures and clinical guidelines for self and others. * Participate in activities that lead to service improvement, through benchmarking, audit or research. * Encourage the use of new nursing techniques that are based on current evidence based research. * Provide response to patient and relatives complaints. * Promote peoples diversity, equality and rights. * Be aware of emergency plans and procedures in place and respond appropriately * Support the identification monitoring and review objectives that implement and reflect local, regional and national targets. * Promote a safe working environment for staff and service users. * Ensure that equipment is in safe working order and complies to the Health and Safety at Work Act / HE1 98.      Administrative Responsibilities * Ensure patient records are kept up to date and accurate and recording is done in line with Trust policies and procedures      Teaching & Training Responsibilities * Promote an effective learning environment. * Clinically support staff in achieving their work based competencies. * Act as a mentor / preceptor to junior Nursing staff. * In role of mentor / preceptor, review staff performance and address issues of poor performance / competence. * Continue to develop own knowledge through training, education and professional updates.      Line Management/Supervisory Responsibilities * Participate in building a high profile for your clinical area within the Trust. * Report act upon and investigate untoward incident / complaint / concerns, liaising with Matron/Ward Manager where appropriate. * Create a climate conducive to the practice of a high standard of care, ensuring the safety and well being of staff, patients and visitors to the department, especially in relation to health and safety. * Ensure effective and efficient use of both physical and financial resources. * Promote health, safety and security of self and others and implement best practice in the Unit area. * Represent your clinical area in internal and external meetings / committees as required. * Act as an effective role model and demonstrate leadership skills. * Participate in research projects in conjunction with Matron / Ward Manager. * Ensure effective and efficient use of both physical and financial resources. * Promote health, safety and security of self and others and implement best practice in the Unit area. * Develop the skills to participate in duty rostering, annual leave allocation and reporting and management of sickness / absence as required.      RESEARCH & AUDIT * To commence and participate in research/special projects as directed by the Ward Manager.

Staff Nurse - Burns Unit - Mersey and West Lancashire Teaching Hospitals NHS Trust

Job responsibilities&lt;br&gt;&lt;br&gt;&lt;strong&gt;KEY DUTIES &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;To develop the skills to care for acutely unwell patients.&lt;/li&gt;&lt;li&gt;Liaise with senior Medical/Medical staff to provide a high quality service to patients and their families.&lt;/li&gt;&lt;li&gt;Offer advice / support to staff as required.&lt;/li&gt;&lt;li&gt;Work collaboratively with the multi-disciplinary team to maximise best use of resources.&lt;/li&gt;&lt;li&gt;Demonstrate commitment to the principles of Improving Working Lives.&lt;/li&gt;&lt;li&gt;Promote a safe working environment in accordance with Risk Management principles.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Clinical &amp;amp; Professional Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Under supervision perform comprehensive assessments of ill patients, plan, implement and evaluate care delivery according to changing health needs and varying levels of complexity.&lt;/li&gt;&lt;li&gt;Ensure patient records are maintained and that documentation reflects care provided.&lt;/li&gt;&lt;li&gt;Involve patients / carers / relatives in the planning and delivery of services within the Unit area.&lt;/li&gt;&lt;li&gt;Promote and maintain effective communication with patients, relatives or carers.&lt;/li&gt;&lt;li&gt;Assist in urgent and emergency situations within a level of experience as directed by senior staff.&lt;/li&gt;&lt;li&gt;Develop skills to undertake specialist activities within practitioners Scope of Professional Practice.&lt;/li&gt;&lt;li&gt;Perform comprehensive assessments of acutely ill patients, plan, implement and evaluate care delivery according to changing health needs and varying levels of complexity.&lt;/li&gt;&lt;li&gt;Communicate sensitive / unpleasant / complex information to patients / relatives or others in a variety of settings.&lt;/li&gt;&lt;li&gt;Recognise and respond appropriately to urgent and emergency situations.&lt;/li&gt;&lt;li&gt;Develop skills to undertake specialist activities within practitioners Scope of Professional Practice&lt;/li&gt;&lt;li&gt;Report untoward incidents / accidents in accordance with Trust policy, ensuring IR1 forms filled in as indicated.&lt;/li&gt;&lt;li&gt;Ensure compliance with policies, procedures and clinical guidelines for self and others.&lt;/li&gt;&lt;li&gt;Participate in activities that lead to service improvement, through benchmarking, audit or research.&lt;/li&gt;&lt;li&gt;Encourage the use of new nursing techniques that are based on current evidence based research.&lt;/li&gt;&lt;li&gt;Provide response to patient and relatives complaints.&lt;/li&gt;&lt;li&gt;Promote peoples diversity, equality and rights.&lt;/li&gt;&lt;li&gt;Be aware of emergency plans and procedures in place and respond appropriately&lt;/li&gt;&lt;li&gt;Support the identification monitoring and review objectives that implement and reflect local, regional and national targets.&lt;/li&gt;&lt;li&gt;Promote a safe working environment for staff and service users.&lt;/li&gt;&lt;li&gt;Ensure that equipment is in safe working order and complies to the Health and Safety at Work Act / HE1 98.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Administrative Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Ensure patient records are kept up to date and accurate and recording is done in line with Trust policies and procedures&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Teaching &amp;amp; Training Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Promote an effective learning environment.&lt;/li&gt;&lt;li&gt;Clinically support staff in achieving their work based competencies.&lt;/li&gt;&lt;li&gt;Act as a mentor / preceptor to junior Nursing staff.&lt;/li&gt;&lt;li&gt;In role of mentor / preceptor, review staff performance and address issues of poor performance / competence.&lt;/li&gt;&lt;li&gt;Continue to develop own knowledge through training, education and professional updates.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Line Management/Supervisory Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Participate in building a high profile for your clinical area within the Trust.&lt;/li&gt;&lt;li&gt;Report act upon and investigate untoward incident / complaint / concerns, liaising with Matron/Ward Manager where appropriate.&lt;/li&gt;&lt;li&gt;Create a climate conducive to the practice of a high standard of care, ensuring the safety and well being of staff, patients and visitors to the department, especially in relation to health and safety.&lt;/li&gt;&lt;li&gt;Ensure effective and efficient use of both physical and financial resources.&lt;/li&gt;&lt;li&gt;Promote health, safety and security of self and others and implement best practice in the Unit area.&lt;/li&gt;&lt;li&gt;Represent your clinical area in internal and external meetings / committees as required.&lt;/li&gt;&lt;li&gt;Act as an effective role model and demonstrate leadership skills.&lt;/li&gt;&lt;li&gt;Participate in research projects in conjunction with Matron / Ward Manager.&lt;/li&gt;&lt;li&gt;Ensure effective and efficient use of both physical and financial resources.&lt;/li&gt;&lt;li&gt;Promote health, safety and security of self and others and implement best practice in the Unit area.&lt;/li&gt;&lt;li&gt;Develop the skills to participate in duty rostering, annual leave allocation and reporting and management of sickness / absence as required.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;RESEARCH &amp;amp; AUDIT&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;To commence and participate in research/special projects as directed by the Ward Manager.&lt;/li&gt;&lt;/ul&gt;

Mersey and West Lancashire Teaching Hospitals NHS Trust

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