NHS Professionals provides workforce solutions and staffing services to the NHS in England. Their mission is to deliver high-quality, flexible staffing solutions that support the NHS in meeting patient care demands efficiently. Their purpose is to ensure that healthcare organizations have access to a skilled and reliable workforce, enhancing service delivery and patient outcomes across the NHS.

Human Resources

NHS Professionals

You must have proven product management expertise, strong communication skills, the ability to tackle ambiguous challenges independently, and ideally experience with Salesforce platforms.

You will create product strategy, manage stakeholder communication, prioritize development, track performance against KPIs, and develop expert knowledge of the product.

Customer Relations

Product

About Us NHS Professionals (NHSP) is the market leader in managed flexible worker solutions for the NHS. We work with more than 140 Trusts and healthcare organisations across England to reduce their reliance on expensive agencies by helping them build their own staff banks. Our business was founded on providing flexible workers into nursing and midwifery roles - now we specialise in much more. We have a large community of healthcare professionals, including general and specialist nurses, doctors, midwives, and non-clinical staff. Role summary: We're looking for a Product Manager who is passionate about customer experience, has a natural curiosity and enjoys a challenge. You'll be working with our Customer Engagement team to deliver best in class customer experiences for our clients, bank members and colleagues across our IT enabling platforms such as Salesforce Service Cloud, our telephony service and Knowledge Hub. Responsibilities Include: * Translate customers’ core experience needs and business requirements to create a vision and product strategy for your cross functional area, making sure they stand out and provide commercial benefits. * Managing and keeping stakeholders informed at all levels across Product, Technology, Delivery, Marketing, Commercial and Legal to support the Product vision and strategy. * Prioritise the development backlog through Risk, Impact, Confidence and Effort assessment. * Manage the commercial success of the product, tracking product performance against KPIs. * Develop expert working knowledge of the product(s) and therefore be a point of reference and information. To Be Successful, You Need to Demonstrate: * Proven expertise in product management with a strong sense of what makes a great product and how to balance user experience with business goals * Ability to seek out and deal with ambiguous, unstructured challenges, quick to find opportunities and shape strategies and resources around them as an individual contributor. * Excellent communicator, skilled at collaborating with stakeholders at all levels and influencing decisions so as to act as a change agent. * Ability to work independently and to tight and evolving deadlines * Desirable: Experience of Salesforce platforms. In return for your commitment, we will offer you some fantastic benefits: * Generous annual leave allowance - 27 days per year, plus bank holidays * A commitment to talent management & development * Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers * Pension - We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme * Life Assurance * Group Income Protection * Wellbeing Programme * Employee Assistance Programme * Employee Engagement & discounts platform About Us: NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS. We are particularly proud of being the first NHS organisation to gain the accreditation of Top Employer by the Top Employers Institute. This is a huge testament to our ongoing commitment to making NHSP a great place to work for all our corporate employees.

About UsNHS Professionals (NHSP) is the market leader in managed flexible worker solutions for the NHS. We work with more than 140 Trusts and healthcare organisations across England to reduce their reliance on expensive agencies by helping them build their own staff banks.Our business was founded on providing flexible workers into nursing and midwifery roles - now we specialise in much more. We have a large community of healthcare professionals, including general and specialist nurses, doctors, midwives, and non-clinical staff.Role summary:We're looking for a Product Manager who is passionate about customer experience, has a natural curiosity and enjoys a challenge. You'll be working with our Customer Engagement team to deliver best in class customer experiences for our clients, bank members and colleagues across our IT enabling platforms such as Salesforce Service Cloud, our telephony service and Knowledge Hub.Responsibilities Include: * Translate customers’ core experience needs and business requirements to create a vision and product strategy for your cross functional area, making sure they stand out and provide commercial benefits. * Managing and keeping stakeholders informed at all levels across Product, Technology, Delivery, Marketing, Commercial and Legal to support the Product vision and strategy. * Prioritise the development backlog through Risk, Impact, Confidence and Effort assessment. * Manage the commercial success of the product, tracking product performance against KPIs. * Develop expert working knowledge of the product(s) and therefore be a point of reference and information.         To Be Successful, You Need to Demonstrate: * Proven expertise in product management with a strong sense of what makes a great product and how to balance user experience with business goals * Ability to seek out and deal with ambiguous, unstructured challenges, quick to find opportunities and shape strategies and resources around them as an individual contributor. * Excellent communicator, skilled at collaborating with stakeholders at all levels and influencing decisions so as to act as a change agent. * Ability to work independently and to tight and evolving deadlines * Desirable: Experience of Salesforce platforms.         In return for your commitment, we will offer you some fantastic benefits: * Generous annual leave allowance - 27 days per year, plus bank holidays * A commitment to talent management & development * Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers * Pension - We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme * Life Assurance * Group Income Protection * Wellbeing Programme * Employee Assistance Programme * Employee Engagement & discounts platform         About Us:NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS.We are particularly proud of being the first NHS organisation to gain the accreditation of Top Employer by the Top Employers Institute. This is a huge testament to our ongoing commitment to making NHSP a great place to work for all our corporate employees.

Product Manager - NHS Professionals

&lt;strong&gt;About Us&lt;br&gt;&lt;br&gt;&lt;/strong&gt;NHS Professionals (NHSP) is the market leader in managed flexible worker solutions for the NHS. We work with more than 140 Trusts and healthcare organisations across England to reduce their reliance on expensive agencies by helping them build their own staff banks.&lt;br&gt;&lt;br&gt;Our business was founded on providing flexible workers into nursing and midwifery roles - now we specialise in much more. We have a large community of healthcare professionals, including general and specialist nurses, doctors, midwives, and non-clinical staff.&lt;br&gt;&lt;br&gt;Role summary:&lt;br&gt;&lt;br&gt;We're looking for a Product Manager who is passionate about customer experience, has a natural curiosity and enjoys a challenge. You'll be working with our Customer Engagement team to deliver best in class customer experiences for our clients, bank members and colleagues across our IT enabling platforms such as Salesforce Service Cloud, our telephony service and Knowledge Hub.&lt;br&gt;&lt;br&gt;Responsibilities Include:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Translate customers’ core experience needs and business requirements to create a vision and product strategy for your cross functional area, making sure they stand out and provide commercial benefits. &lt;/li&gt;&lt;li&gt;Managing and keeping stakeholders informed at all levels across Product, Technology, Delivery, Marketing, Commercial and Legal to support the Product vision and strategy. &lt;/li&gt;&lt;li&gt;Prioritise the development backlog through Risk, Impact, Confidence and Effort assessment. &lt;/li&gt;&lt;li&gt;Manage the commercial success of the product, tracking product performance against KPIs. &lt;/li&gt;&lt;li&gt;Develop expert working knowledge of the product(s) and therefore be a point of reference and information. &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;To Be Successful, You Need to Demonstrate:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Proven expertise in product management with a strong sense of what makes a great product and how to balance user experience with business goals&lt;/li&gt;&lt;li&gt;Ability to seek out and deal with ambiguous, unstructured challenges, quick to find opportunities and shape strategies and resources around them as an individual contributor. &lt;/li&gt;&lt;li&gt;Excellent communicator, skilled at collaborating with stakeholders at all levels and influencing decisions so as to act as a change agent. &lt;/li&gt;&lt;li&gt;Ability to work independently and to tight and evolving deadlines&lt;/li&gt;&lt;li&gt;Desirable: Experience of Salesforce platforms. &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;In return for your commitment, we will offer you some fantastic benefits:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Generous annual leave allowance - 27 days per year, plus bank holidays&lt;/li&gt;&lt;li&gt;A commitment to talent management &amp;amp; development&lt;/li&gt;&lt;li&gt;Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers&lt;/li&gt;&lt;li&gt;Pension - We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme&lt;/li&gt;&lt;li&gt;Life Assurance&lt;/li&gt;&lt;li&gt;Group Income Protection&lt;/li&gt;&lt;li&gt;Wellbeing Programme&lt;/li&gt;&lt;li&gt;Employee Assistance Programme&lt;/li&gt;&lt;li&gt;Employee Engagement &amp;amp; discounts platform&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;About Us:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS.&lt;br&gt;&lt;br&gt;We are particularly proud of being the first NHS organisation to gain the accreditation of &lt;strong&gt;Top Employer&lt;/strong&gt; by the Top Employers Institute. This is a huge testament to our ongoing commitment to making NHSP a great place to work for all our corporate employees.

Product Manager

You need strong communication skills, organization, diary management, experience in a fast-paced setting, stakeholder management, and a solid customer service background.

You will support ward managers and NHSP workers, resolve complex queries, manage client relationships through visits, and promote NHSP to potential new workers.

Colchester

Are you self-motivated and ready to be part of something exciting? Are you a good communicator and strong at building key relationships with stakeholders? If so, we have an opportunity that will offer you a rewarding career to work for a company where you can feel proud of your achievements daily and be valued part of a culture truly driven by care. As well a chance to work for an employer accredited as a fantastic workplace by the Top Employers Institute, NHS Professionals (NHSP) would be a great choice for you! We are currently recruiting for a Client Relationship Advisor 37.5 Hours per Week / Monday - Friday On-Site (1 in 3 weekends also paid as overtime) Location: Ipswich or Colchester Hospital (with ad-hoc travel across NHS sites) £26,000 per annum / plus the opportunity to take advantage of a range of our unique Rewards and Benefits This is critical role for the local NHS Trust the Trust Services Partner provides on-site customer support for the Trust ward managers and NHSP bank workers (flexible workers) ensuring all contact with NHSP is quick, simple and helpful. You will be on site providing support to ward manager and workers will deliver expert advice and guidance for prompt query resolution for any enquiry that the NHSP National Service Centre are unable to help with. You will manage client relationships by visiting wards to check in on ward manager and flexible worker satisfaction and promote NHSP to potential new workers during visits. To be successful in this post you will need to: * Be a strong communicator and good at building relationships * Highly organised and Committed * Have strong diary management skills * Have a background of managing a demanding and fast paced working environment * Managing Multiple Stakeholders * Excellent Customer Service Background In return for your commitment, we will offer you some fantastic benefits: * Generous annual leave allowance - 27 days per year, plus bank holidays * A commitment to talent management & development * Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers * Pension - We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme * Life Assurance * Group Income Protection * Wellbeing Programme * Employee Assistance Programme * Employee Engagement & discounts platform About Us: NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS. We are particularly proud of being the first NHS organisation to gain the accreditation of Top Employer by the Top Employers Institute. This is a huge testament to our ongoing commitment to making NHSP a great place to work for all our corporate employees.

Are you self-motivated and ready to be part of something exciting?Are you a good communicator and strong at building key relationships with stakeholders?If so, we have an opportunity that will offer you a rewarding career to work for a company where you can feel proud of your achievements daily and be valued part of a culture truly driven by care.As well a chance to work for an employer accredited as a fantastic workplace by the Top Employers Institute, NHS Professionals (NHSP) would be a great choice for you!We are currently recruiting for a Client Relationship Advisor37.5 Hours per Week / Monday - Friday On-Site (1 in 3 weekends also paid as overtime)Location: Ipswich or Colchester Hospital (with ad-hoc travel across NHS sites)£26,000 per annum / plus the opportunity to take advantage of a range of our unique Rewards and BenefitsThis is critical role for the local NHS Trust the Trust Services Partner provides on-site customer support for the Trust ward managers and NHSP bank workers (flexible workers) ensuring all contact with NHSP is quick, simple and helpful. You will be on site providing support to ward manager and workers will deliver expert advice and guidance for prompt query resolution for any enquiry that the NHSP National Service Centre are unable to help with. You will manage client relationships by visiting wards to check in on ward manager and flexible worker satisfaction and promote NHSP to potential new workers during visits.To be successful in this post you will need to: * Be a strong communicator and good at building relationships * Highly organised and Committed * Have strong diary management skills * Have a background of managing a demanding and fast paced working environment * Managing Multiple Stakeholders * Excellent Customer Service Background         In return for your commitment, we will offer you some fantastic benefits: * Generous annual leave allowance - 27 days per year, plus bank holidays * A commitment to talent management & development * Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers * Pension - We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme * Life Assurance * Group Income Protection * Wellbeing Programme * Employee Assistance Programme * Employee Engagement & discounts platform         About Us:NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS.We are particularly proud of being the first NHS organisation to gain the accreditation of Top Employer by the Top Employers Institute. This is a huge testament to our ongoing commitment to making NHSP a great place to work for all our corporate employees.

Client Relationship Advisor - NHS Professionals

&lt;strong&gt;Are you self-motivated and ready to be part of something exciting?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Are you a good communicator and strong at building key relationships with stakeholders?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;If so, we have an opportunity that will offer you a rewarding career to work for a company where you can feel proud of your achievements daily and be valued part of a culture truly driven by care.&lt;br&gt;&lt;br&gt;As well a chance to work for an employer accredited as a fantastic workplace by the Top Employers Institute, NHS Professionals (NHSP) would be a great choice for you!&lt;br&gt;&lt;br&gt;&lt;strong&gt;We are currently recruiting for &lt;/strong&gt;&lt;strong&gt;a &lt;/strong&gt;&lt;strong&gt;Client Relationship Advisor &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;37.5 Hours per Week / Monday - Friday On-Site &lt;strong&gt; (1 in 3 weekends also paid as overtime)&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;strong&gt;Location: Ipswich or Colchester Hospital (&lt;strong&gt;with ad-hoc travel across NHS sites)&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;strong&gt;£26,000 &lt;/strong&gt;&lt;strong&gt;per annum / plus the opportunity to take advantage of a range of our unique Rewards and Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;This is critical role for the local NHS Trust the Trust Services Partner provides on-site customer support for the Trust ward managers and NHSP bank workers (flexible workers) ensuring all contact with NHSP is quick, simple and helpful. You will be on site providing support to ward manager and workers will deliver expert advice and guidance for prompt query resolution for any enquiry that the NHSP National Service Centre are unable to help with. You will manage client relationships by visiting wards to check in on ward manager and flexible worker satisfaction and promote NHSP to potential new workers during visits.&lt;br&gt;&lt;br&gt;&lt;strong&gt;To be successful in this post you will need to:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Be a strong communicator and good at building relationships&lt;/li&gt;&lt;li&gt;Highly organised and Committed &lt;/li&gt;&lt;li&gt;Have strong diary management skills&lt;/li&gt;&lt;li&gt;Have a background of managing a demanding and fast paced working environment&lt;/li&gt;&lt;li&gt;Managing Multiple Stakeholders&lt;/li&gt;&lt;li&gt;Excellent Customer Service Background&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;In return for your commitment, we will offer you some fantastic benefits:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Generous annual leave allowance - 27 days per year, plus bank holidays&lt;/li&gt;&lt;li&gt;A commitment to talent management &amp;amp; development&lt;/li&gt;&lt;li&gt;Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers&lt;/li&gt;&lt;li&gt;Pension - We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme&lt;/li&gt;&lt;li&gt;Life Assurance&lt;/li&gt;&lt;li&gt;Group Income Protection&lt;/li&gt;&lt;li&gt;Wellbeing Programme&lt;/li&gt;&lt;li&gt;Employee Assistance Programme&lt;/li&gt;&lt;li&gt;Employee Engagement &amp;amp; discounts platform&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;About Us:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS.&lt;br&gt;&lt;br&gt;We are particularly proud of being the first NHS organisation to gain the accreditation of &lt;strong&gt;Top Employer&lt;/strong&gt; by the Top Employers Institute. This is a huge testament to our ongoing commitment to making NHSP a great place to work for all our corporate employees.

NHS Professionals

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