Large

Park Place Technologies is the global leader in data center and networking optimization, we work with more than 21,000 companies across the globe — boosting infrastructure performance and Uptime, maximizing IT staff and stretching budget.


Technology

Park Place Technologies

From procuring to decommissioning, Park Place Technologies helps IT teams optimize IT lifecycle management.

You need a GED or diploma, tech support experience, leadership skills, ITIL Foundation, strong communication, advanced problem-solving, and the ability to excel in a fast-paced environment.

You will manage day-to-day team operations, mentor staff, oversee project delegation, handle service orders, process communications, and conduct regular meetings to review goals and metrics.

Customer Relations

IT & Cybersecurity

Cork

<div>
 Technical Support Team Lead – Levels 1&amp;2
 In this role you will effectively manage the day-to-day operations for your group by mentoring and promoting collaboration and self-sufficiency. You will be an expert in your team and will be accessible to answer questions and provide situational direction. You will meet your team regularly to discuss KPIs, as well as progress on performance improvement as necessary. You will manage internal and external escalations, engaging appropriate departments for direction or to provide updates. You will analyze existing processes, procedures, systems and KPIs identifying areas for improvement, then guiding or actively participating in projects to drive meaningful change. 
 
 Responsibilities:
 <ul>
 <li>Ensure that the entire service lifecycle operates effectively, and is supported by the appropriate policies, procedures and standards that implement and enforce best practices, quality, and consistency on behalf of the department.</li>
 <li>Effectively manage and delegate projects that improve processes, procedures, or systems over an evolving lifecycle to drive continued efficiency into the business.</li>
 <li>Oversee day-to-day operations of the team, directing resources as necessary while continually driving efficiencies.</li>
 <li>Mentors all roles in Global Remote Support.</li>
 <li>Process email communications utilizing appropriate email platform, while responding or routing to the appropriate person or teams.</li>
 <li>Dispatch Service Orders to the Field Engineering team once appropriate Action Plan and details have been added to the Service Order.</li>
 <li>Rotating on-call schedule.</li>
 <li>Document and complete regularly scheduled projects.</li>
 <li>Schedules, leads, and participates positively and constructively in team meetings.</li>
 <li>Bi-weekly 1-on-1 meetings with each member of your team to review KPI Goals and Metrics</li>
 </ul> 
 
 Basic Qualifications:
 <ul>
 <li>GED, high school diploma, or higher.</li>
 <li>Experience working in Technical Support.</li>
 <li>Comprehensive knowledge of processes with an ability to continuously improve.</li>
 <li>Able to work in fast-paced, “no idle time” environment.</li>
 <li>Ability to be productive with minimal supervision; excellent time management skill set.</li>
 <li>Display a strong team culture and leadership mindset, and the willingness to work with your peers.</li>
 <li>Service management excellence, able to manage the most complex and severe service issues, while maintaining positive relationships with internal and external entities.</li>
 <li>Strong understanding of the business and the functions of other departments.</li>
 <li>Excellent understanding of all tools used in the department.</li>
 <li>Mentor to develop team and peers.</li>
 <li>Ability to exceed metrics consistently.</li>
 <li>Complete multiple projects adding value to the department.</li>
 <li>Customer experience focus. Excellent understanding of the business and the functions of other departments.</li>
 <li>Advanced problem resolution skills.</li>
 <li>Strong verbal and written communication skills.</li>
 </ul> 
 
 Preferred Qualifications:
 <ul>
 <li>Bachelor’s degree or 3rd Level qualification.</li>
 <li>ITIL Foundation</li>
 </ul> 
 
 Travel:
 <ul>
 <li>&lt;5%</li>
 </ul>
</div>

Technical Support Team Lead – Levels 1&2
 In this role you will effectively manage the day-to-day operations for your group by mentoring and promoting collaboration and self-sufficiency. You will be an expert in your team and will be accessible to answer questions and provide situational direction. You will meet your team regularly to discuss KPIs, as well as progress on performance improvement as necessary. You will manage internal and external escalations, engaging appropriate departments for direction or to provide updates. You will analyze existing processes, procedures, systems and KPIs identifying areas for improvement, then guiding or actively participating in projects to drive meaningful change.
 
 Responsibilities:
 
 Ensure that the entire service lifecycle operates effectively, and is supported by the appropriate policies, procedures and standards that implement and enforce best practices, quality, and consistency on behalf of the department.
 Effectively manage and delegate projects that improve processes, procedures, or systems over an evolving lifecycle to drive continued efficiency into the business.
 Oversee day-to-day operations of the team, directing resources as necessary while continually driving efficiencies.
 Mentors all roles in Global Remote Support.
 Process email communications utilizing appropriate email platform, while responding or routing to the appropriate person or teams.
 Dispatch Service Orders to the Field Engineering team once appropriate Action Plan and details have been added to the Service Order.
 Rotating on-call schedule.
 Document and complete regularly scheduled projects.
 Schedules, leads, and participates positively and constructively in team meetings.
 Bi-weekly 1-on-1 meetings with each member of your team to review KPI Goals and Metrics
 
 
 Basic Qualifications:
 
 GED, high school diploma, or higher.
 Experience working in Technical Support.
 Comprehensive knowledge of processes with an ability to continuously improve.
 Able to work in fast-paced, “no idle time” environment.
 Ability to be productive with minimal supervision; excellent time management skill set.
 Display a strong team culture and leadership mindset, and the willingness to work with your peers.
 Service management excellence, able to manage the most complex and severe service issues, while maintaining positive relationships with internal and external entities.
 Strong understanding of the business and the functions of other departments.
 Excellent understanding of all tools used in the department.
 Mentor to develop team and peers.
 Ability to exceed metrics consistently.
 Complete multiple projects adding value to the department.
 Customer experience focus. Excellent understanding of the business and the functions of other departments.
 Advanced problem resolution skills.
 Strong verbal and written communication skills.
 
 
 Preferred Qualifications:
 
 Bachelor’s degree or 3rd Level qualification.
 ITIL Foundation
 
 
 Travel:
 
 <5%

Technical Support Team Lead - Levels 1&2 - Park Place Technologies

Technical Support Team Lead - Levels 1&2

Germany

United Kingdom

United Arab Emirates

Canada

United States

Portugal

Netherlands

Ireland

Philippines

Italy

Spain

India

France

South Africa

Australia

Switzerland

You must have a tech-related qualification or experience, strong communication skills, and IT infrastructure knowledge. Certifications like A+, CCNA, or ITIL are preferred.

You will resolve customer issues via calls, tickets, or chats, troubleshoot problems, communicate solutions clearly, provide updates, and demonstrate punctuality and reliability daily.

<div>
 Technical Support Engineer – Level 1 - (6 Month Fixed Contract)
 In this role, you will be responsible for working with our customers to understand, document and resolve their service requests. You will have a strong sense of ownership, attention to detail and communication as you manage the request to resolution. Collaboration skills are important as you will work closely with our internal teams and partners, if required, to identify problems, follow procedures, and resolve them promptly. 
 
 Responsibilities:
 <ul>
 <li>Act promptly on incoming calls, tickets, alerts, emails, or chats to resolve customer and partner issues.</li>
 </ul>
 <ul>
 <li>Understand and explain technical and procedural concepts to both technical and non-technical audiences.</li>
 <li>Troubleshoot complex problems, analyzing issues, across a customer environment to provide effective solutions.</li>
 <li>Provide timely updates, both written and verbal to our customers, internal teams, and partners.</li>
 </ul>
 <ul>
 <li>Punctual and reliable attendance.</li>
 <li>Other duties as assigned.</li>
 </ul> 
 
 Basic Qualifications:
 <ul>
 <li>Technical qualification in Computer Science, Technology, Engineering or proven experience in technical support or customer-facing roles.</li>
 <li>Excellent verbal and written communication skills.</li>
 <li>Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.</li>
 <li>Customer-focused and collaborative mindset with a passion for delivering exceptional service.</li>
 <li>Troubleshooting and problem-solving skills, with the ability to analyze issues and provide effective solutions.</li>
 <li>Ability to work independently and collaboratively within a team environment.</li>
 <li>Must have at least one of the following: 
 <ul>
 <li>A fundamental understanding of IT infrastructure. Familiarity with firewall, switches, routers, servers, or storage concepts.</li>
 <li>A knowledge of operating systems (Windows, Lunix, Unix) and scripting.</li>
 <li>Windows server management / patching experience.</li>
 <li>Experience working with hardware such as Dell PowerEdge, HP ProLiant, NetApp FAS, EMC Mid-Range, EMC Enterprise-Storage, IBM P Series etc.</li>
 </ul></li>
 </ul>
 <ul>
 <li>You will be fully trained on our systems and processes and must demonstrate the ability to be self-motivated with a strong sense of ownership and attention to detail.</li>
 </ul> 
 
 Preferred Qualifications:
 <ul>
 <li>A+</li>
 <li>CCNA or Equivalent</li>
 <li>ITIL foundation or higher</li>
 <li>Microsoft/CompTIA</li>
 <li>Azure Infrastructure</li>
 <li>Similar technical or customer service certification</li>
 </ul> 
 
 Travel: 
 <ul>
 <li>5%</li>
 </ul>
</div>



 Technical Support Engineer – Level 1 - (6 Month Fixed Contract)
 In this role, you will be responsible for working with our customers to understand, document and resolve their service requests. You will have a strong sense of ownership, attention to detail and communication as you manage the request to resolution. Collaboration skills are important as you will work closely with our internal teams and partners, if required, to identify problems, follow procedures, and resolve them promptly.
 
  Responsibilities:
 
  Act promptly on incoming calls, tickets, alerts, emails, or chats to resolve customer and partner issues.
 
 
  Understand and explain technical and procedural concepts to both technical and non-technical audiences.
  Troubleshoot complex problems, analyzing issues, across a customer environment to provide effective solutions.
  Provide timely updates, both written and verbal to our customers, internal teams, and partners.
 
 
  Punctual and reliable attendance.
  Other duties as assigned.
 
 
  Basic Qualifications:
 
  Technical qualification in Computer Science, Technology, Engineering or proven experience in technical support or customer-facing roles.
  Excellent verbal and written communication skills.
  Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.
  Customer-focused and collaborative mindset with a passion for delivering exceptional service.
  Troubleshooting and problem-solving skills, with the ability to analyze issues and provide effective solutions.
  Ability to work independently and collaboratively within a team environment.
  Must have at least one of the following: 
   
    A fundamental understanding of IT infrastructure. Familiarity with firewall, switches, routers, servers, or storage concepts.
    A knowledge of operating systems (Windows, Lunix, Unix) and scripting.
    Windows server management / patching experience.
    Experience working with hardware such as Dell PowerEdge, HP ProLiant, NetApp FAS, EMC Mid-Range, EMC Enterprise-Storage, IBM P Series etc.
   
 
 
  You will be fully trained on our systems and processes and must demonstrate the ability to be self-motivated with a strong sense of ownership and attention to detail.
 
 
  Preferred Qualifications:
 
  A+
  CCNA or Equivalent
  ITIL foundation or higher
  Microsoft/CompTIA
  Azure Infrastructure
  Similar technical or customer service certification
 
 
  Travel: 
 
  5%
 



Technical Support Engineer - Level 1 - Park Place Technologies

Technical Support Engineer - Level 1

You should study Marketing, BWL, or similar, have B2C marketing experience, know leads and funnels, possess design skills, be familiar with online platforms, and have analytical abilities.

You will create and optimize landing pages, manage campaigns, produce content, conduct market research, update the website, design ads, track KPIs, create marketing materials, and assist with events.

Marketing

Creative Arts & Fashion

Berlin

PLACED ist ein innovatives Startup im Herzen von Berlin Mitte, spezialisiert auf Personalvermittlung. Wir bieten Fachkräften in den Bereichen Handwerk, Soziales und Pflege die Möglichkeit, sich kostenlos und ohne Lebenslauf in passende Jobangebote vermitteln zu lassen – in Zusammenarbeit mit renommierten Unternehmen. Hybrid und direkt mit den Gründern arbeiten (remote & Office in Bestlage am Alex), kostenlose Getränke, dynamisches Team im schnell wachsenden Startup! Aufgaben * Unterstützung bei der Landingpage-Erstellung: Gestalte und optimiere Inhalte, die unsere Zielgruppen begeistern und zur Interaktion anregen. * Kampagnenmanagement: Hilf bei der Planung, Umsetzung und Überwachung von Online-Marketingkampagnen, z. B. in sozialen Medien und über Google Ads. * Content-Erstellung und -Management: Unterstütze uns bei der Erstellung von Blogbeiträgen, Social Media Posts und anderen Inhalten, die unsere Markenbekanntheit steigern. * Recherche und Analyse: Führe Markt- und Wettbewerbsanalysen durch, um aktuelle Trends und Entwicklungen im Marketing zu beobachten und zu verstehen. * Pflege und Aktualisierung der Website: Arbeite mit dem Team an der Aktualisierung von Website-Inhalten, um sicherzustellen, dass unsere Angebote und Informationen stets aktuell sind. * Ad-Design und kreative Konzepte: Arbeite an der Gestaltung und dem Entwurf von Werbeanzeigen, die auf unsere Zielgruppen abgestimmt sind. * KPI-Tracking und -Analyse: Überwache die Leistung unserer Kampagnen und unterstütze uns bei der Analyse und Ableitung neuer Maßnahmen auf Grundlage der KPIs. * Erstellung von Marketing-Materialien: Hilf bei der Gestaltung von Präsentationen, Broschüren und anderen Materialien, die uns in der Kunden- und Kandidatenansprache unterstützen. * Organisation und Unterstützung bei Events: Hilf bei der Organisation und Umsetzung von Online- und Offline-Events, wie Webinaren, Meetups oder Messen. Qualifikation * Studium in den Bereichen Marketing, BWL, Kommunikation oder einem ähnlichen Bereich * Erste Arbeitserfahrung im performancebasierten B2C Marketing / Lead Generation * Du weißt was Leads, Funnel und Landing Pages sind – und hast vielleicht selbst schon einmal online etwas verkauft * Kreativität und ein Auge für zielgruppengerechtes Design, idealerweise erste Erfahrung mit Tools wie Canva oder Adobe Creative Suite * Idealerweise Kenntnisse im Umgang mit Online-Marketing-Plattformen (z. B. Google Ads, Meta Business Suite) * Idealerweise erste Erfahrung mit no-code automation - du weißt was ein CRM, eine API und ein Webhook sind * Analytische Fähigkeiten und Freude am Umgang mit Zahlen und KPIs * Eigenständiges Arbeiten und die Fähigkeit, eigene Ideen proaktiv einzubringen * Gute Deutschkenntnisse in Wort und Schrift sowie idealerweise gute Englischkenntnisse Benefits * Verdiene 18€ pro Stunde – mit 20 Wochenstunden kommst Du auf ca. 1.500€ (brutto) und profitierst dabei von den niedrigen Abgaben * Junges, dynamisches Team – arbeite in einer motivierenden Atmosphäre. * Direkte Zusammenarbeit mit den Gründern – Du wirst eng mit unseren Gründern Kai und Fatih arbeiten und wertvolle Einblicke in den Aufbau eines Startups erhalten. * Einblicke in die Marketingwelt eines Startups: Erlebe die frühe Phase eines schnell wachsenden Unternehmens und erweitere deine Fähigkeiten im Bereich Marketing und Kommunikation. * Arbeitsplatz im Herzen Berlins – wenn Du möchtest, steht Dir ein Platz im modernen Büro direkt am Alexanderplatz zur Verfügung. * Flexible Arbeitsmöglichkeiten – bis zu 100% remote möglich! Wir freuen uns auf Deine Bewerbung! Bei Fragen kannst Du Dich gerne direkt via Bewerbung an unseren Gründer Kai wenden.

PLACED ist ein innovatives Startup im Herzen von Berlin Mitte, spezialisiert auf Personalvermittlung. Wir bieten Fachkräften in den Bereichen Handwerk, Soziales und Pflege die Möglichkeit, sich kostenlos und ohne Lebenslauf in passende Jobangebote vermitteln zu lassen – in Zusammenarbeit mit renommierten Unternehmen.Hybrid und direkt mit den Gründern arbeiten (remote & Office in Bestlage am Alex), kostenlose Getränke, dynamisches Team im schnell wachsenden Startup!Aufgaben * Unterstützung bei der Landingpage-Erstellung: Gestalte und optimiere Inhalte, die unsere Zielgruppen begeistern und zur Interaktion anregen. * Kampagnenmanagement: Hilf bei der Planung, Umsetzung und Überwachung von Online-Marketingkampagnen, z. B. in sozialen Medien und über Google Ads. * Content-Erstellung und -Management: Unterstütze uns bei der Erstellung von Blogbeiträgen, Social Media Posts und anderen Inhalten, die unsere Markenbekanntheit steigern. * Recherche und Analyse: Führe Markt- und Wettbewerbsanalysen durch, um aktuelle Trends und Entwicklungen im Marketing zu beobachten und zu verstehen. * Pflege und Aktualisierung der Website: Arbeite mit dem Team an der Aktualisierung von Website-Inhalten, um sicherzustellen, dass unsere Angebote und Informationen stets aktuell sind. * Ad-Design und kreative Konzepte: Arbeite an der Gestaltung und dem Entwurf von Werbeanzeigen, die auf unsere Zielgruppen abgestimmt sind. * KPI-Tracking und -Analyse: Überwache die Leistung unserer Kampagnen und unterstütze uns bei der Analyse und Ableitung neuer Maßnahmen auf Grundlage der KPIs. * Erstellung von Marketing-Materialien: Hilf bei der Gestaltung von Präsentationen, Broschüren und anderen Materialien, die uns in der Kunden- und Kandidatenansprache unterstützen. * Organisation und Unterstützung bei Events: Hilf bei der Organisation und Umsetzung von Online- und Offline-Events, wie Webinaren, Meetups oder Messen.         Qualifikation * Studium in den Bereichen Marketing, BWL, Kommunikation oder einem ähnlichen Bereich * Erste Arbeitserfahrung im performancebasierten B2C Marketing / Lead Generation * Du weißt was Leads, Funnel und Landing Pages sind – und hast vielleicht selbst schon einmal online etwas verkauft * Kreativität und ein Auge für zielgruppengerechtes Design, idealerweise erste Erfahrung mit Tools wie Canva oder Adobe Creative Suite * Idealerweise Kenntnisse im Umgang mit Online-Marketing-Plattformen (z. B. Google Ads, Meta Business Suite) * Idealerweise erste Erfahrung mit no-code automation - du weißt was ein CRM, eine API und ein Webhook sind * Analytische Fähigkeiten und Freude am Umgang mit Zahlen und KPIs * Eigenständiges Arbeiten und die Fähigkeit, eigene Ideen proaktiv einzubringen * Gute Deutschkenntnisse in Wort und Schrift sowie idealerweise gute Englischkenntnisse         Benefits * Verdiene 18€ pro Stunde – mit 20 Wochenstunden kommst Du auf ca. 1.500€ (brutto) und profitierst dabei von den niedrigen Abgaben * Junges, dynamisches Team – arbeite in einer motivierenden Atmosphäre. * Direkte Zusammenarbeit mit den Gründern – Du wirst eng mit unseren Gründern Kai und Fatih arbeiten und wertvolle Einblicke in den Aufbau eines Startups erhalten. * Einblicke in die Marketingwelt eines Startups: Erlebe die frühe Phase eines schnell wachsenden Unternehmens und erweitere deine Fähigkeiten im Bereich Marketing und Kommunikation. * Arbeitsplatz im Herzen Berlins – wenn Du möchtest, steht Dir ein Platz im modernen Büro direkt am Alexanderplatz zur Verfügung. * Flexible Arbeitsmöglichkeiten – bis zu 100% remote möglich!         Wir freuen uns auf Deine Bewerbung! Bei Fragen kannst Du Dich gerne direkt via Bewerbung an unseren Gründer Kai wenden.

Werkstudent (m/w/d) im Marketing - Park Place Technologies

PLACED ist ein innovatives Startup im Herzen von Berlin Mitte, spezialisiert auf Personalvermittlung. Wir bieten Fachkräften in den Bereichen Handwerk, Soziales und Pflege die Möglichkeit, sich kostenlos und ohne Lebenslauf in passende Jobangebote vermitteln zu lassen – in Zusammenarbeit mit renommierten Unternehmen.&lt;br&gt;&lt;br&gt;Hybrid und direkt mit den Gründern arbeiten (remote &amp;amp; Office in Bestlage am Alex), kostenlose Getränke, dynamisches Team im schnell wachsenden Startup!&lt;br&gt;&lt;br&gt;Aufgaben&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Unterstützung bei der Landingpage-Erstellung: Gestalte und optimiere Inhalte, die unsere Zielgruppen begeistern und zur Interaktion anregen.&lt;/li&gt;&lt;li&gt;Kampagnenmanagement: Hilf bei der Planung, Umsetzung und Überwachung von Online-Marketingkampagnen, z. B. in sozialen Medien und über Google Ads.&lt;/li&gt;&lt;li&gt;Content-Erstellung und -Management: Unterstütze uns bei der Erstellung von Blogbeiträgen, Social Media Posts und anderen Inhalten, die unsere Markenbekanntheit steigern.&lt;/li&gt;&lt;li&gt;Recherche und Analyse: Führe Markt- und Wettbewerbsanalysen durch, um aktuelle Trends und Entwicklungen im Marketing zu beobachten und zu verstehen.&lt;/li&gt;&lt;li&gt;Pflege und Aktualisierung der Website: Arbeite mit dem Team an der Aktualisierung von Website-Inhalten, um sicherzustellen, dass unsere Angebote und Informationen stets aktuell sind.&lt;/li&gt;&lt;li&gt;Ad-Design und kreative Konzepte: Arbeite an der Gestaltung und dem Entwurf von Werbeanzeigen, die auf unsere Zielgruppen abgestimmt sind.&lt;/li&gt;&lt;li&gt;KPI-Tracking und -Analyse: Überwache die Leistung unserer Kampagnen und unterstütze uns bei der Analyse und Ableitung neuer Maßnahmen auf Grundlage der KPIs.&lt;/li&gt;&lt;li&gt;Erstellung von Marketing-Materialien: Hilf bei der Gestaltung von Präsentationen, Broschüren und anderen Materialien, die uns in der Kunden- und Kandidatenansprache unterstützen.&lt;/li&gt;&lt;li&gt;Organisation und Unterstützung bei Events: Hilf bei der Organisation und Umsetzung von Online- und Offline-Events, wie Webinaren, Meetups oder Messen.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Qualifikation&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Studium in den Bereichen Marketing, BWL, Kommunikation oder einem ähnlichen Bereich&lt;/li&gt;&lt;li&gt;Erste Arbeitserfahrung im performancebasierten B2C Marketing / Lead Generation&lt;/li&gt;&lt;li&gt;Du weißt was Leads, Funnel und Landing Pages sind – und hast vielleicht selbst schon einmal online etwas verkauft&lt;/li&gt;&lt;li&gt;Kreativität und ein Auge für zielgruppengerechtes Design, idealerweise erste Erfahrung mit Tools wie Canva oder Adobe Creative Suite&lt;/li&gt;&lt;li&gt;Idealerweise Kenntnisse im Umgang mit Online-Marketing-Plattformen (z. B. Google Ads, Meta Business Suite)&lt;/li&gt;&lt;li&gt;Idealerweise erste Erfahrung mit no-code automation - du weißt was ein CRM, eine API und ein Webhook sind&lt;/li&gt;&lt;li&gt;Analytische Fähigkeiten und Freude am Umgang mit Zahlen und KPIs&lt;/li&gt;&lt;li&gt;Eigenständiges Arbeiten und die Fähigkeit, eigene Ideen proaktiv einzubringen&lt;/li&gt;&lt;li&gt;Gute Deutschkenntnisse in Wort und Schrift sowie idealerweise gute Englischkenntnisse&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Verdiene 18€ pro Stunde – mit 20 Wochenstunden kommst Du auf ca. 1.500€ (brutto) und profitierst dabei von den niedrigen Abgaben&lt;/li&gt;&lt;li&gt;Junges, dynamisches Team – arbeite in einer motivierenden Atmosphäre.&lt;/li&gt;&lt;li&gt;Direkte Zusammenarbeit mit den Gründern – Du wirst eng mit unseren Gründern Kai und Fatih arbeiten und wertvolle Einblicke in den Aufbau eines Startups erhalten.&lt;/li&gt;&lt;li&gt;Einblicke in die Marketingwelt eines Startups: Erlebe die frühe Phase eines schnell wachsenden Unternehmens und erweitere deine Fähigkeiten im Bereich Marketing und Kommunikation.&lt;/li&gt;&lt;li&gt;Arbeitsplatz im Herzen Berlins – wenn Du möchtest, steht Dir ein Platz im modernen Büro direkt am Alexanderplatz zur Verfügung.&lt;/li&gt;&lt;li&gt;Flexible Arbeitsmöglichkeiten – bis zu 100% remote möglich!&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Wir freuen uns auf Deine Bewerbung! Bei Fragen kannst Du Dich gerne direkt via Bewerbung an unseren Gründer Kai wenden.

Werkstudent (m/w/d) im Marketing

You should have problem-solving skills, a positive learning attitude, strong communication, teamwork, time management, and be pursuing a degree in Computer Science or a related field.

You will understand the software development process, gather requirements, design solutions, implement features, conduct testing, and resolve issues in collaboration with the team.

Software Engineering

Highland Heights

What You’ll Be Doing * Acquire a thorough understanding of, and comply with, Entuity’s software development life cycle and its associated processes. * Work with Development Manager and Product Management to establish the requirements for new features and feature enhancements, and then translate into a specification, documenting as appropriate. * Work with Software Architects to conceive solution(s) to meet the requirements and, where necessary, investigate the feasibility of the solution(s). Document the solutions and the results of any investigation, as appropriate. * Produce required technical design documentation and ensure peer review. * Implement software component(s) as per the design, in a timescale agreed with the Development Manager. * Carry out appropriate code-level testing, and create automated test scripts / unit tests, as agreed with the Development Manager and Software Architects. * Work with QA to create and review test plans and, at times, help to execute functional, integration and system testing. * Participate in the resolution of issues and software bugs identified before and after release, either internally or by customers in the field. What We’re Looking For * Have an analytical mind and a natural aptitude for problem solving * Have a positive attitude towards learning * Demonstrate good written and verbal communication skills * Be a proactive team player * Demonstrate good personal time management, to meet project objectives and deadlines Education * Pursuit of bachelor’s degree in Computer Science, Computer Engineering or related field. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by calling 1-877-778-8707. Park Place Technologies is an Equal Opportunity Employer M/F/D/V. Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place Technologies, please submit your detailed information to careers@parkplacetech.com. Any CVs submitted directly to hiring managers will be considered unsolicited and become the property of Park Place Technologies.

What You’ll Be Doing * Acquire a thorough understanding of, and comply with, Entuity’s software development life cycle and its associated processes. * Work with Development Manager and Product Management to establish the requirements for new features and feature enhancements, and then translate into a specification, documenting as appropriate. * Work with Software Architects to conceive solution(s) to meet the requirements and, where necessary, investigate the feasibility of the solution(s). Document the solutions and the results of any investigation, as appropriate. * Produce required technical design documentation and ensure peer review. * Implement software component(s) as per the design, in a timescale agreed with the Development Manager. * Carry out appropriate code-level testing, and create automated test scripts / unit tests, as agreed with the Development Manager and Software Architects. * Work with QA to create and review test plans and, at times, help to execute functional, integration and system testing. * Participate in the resolution of issues and software bugs identified before and after release, either internally or by customers in the field.         What We’re Looking For * Have an analytical mind and a natural aptitude for problem solving * Have a positive attitude towards learning * Demonstrate good written and verbal communication skills * Be a proactive team player * Demonstrate good personal time management, to meet project objectives and deadlines         Education * Pursuit of bachelor’s degree in Computer Science, Computer Engineering or related field.         If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by calling 1-877-778-8707.Park Place Technologies is an Equal Opportunity Employer M/F/D/V.Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place Technologies, please submit your detailed information to careers@parkplacetech.com. Any CVs submitted directly to hiring managers will be considered unsolicited and become the property of Park Place Technologies.

Software Development Intern - Summer 2025 - Park Place Technologies

&lt;strong&gt;What You’ll Be Doing&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Acquire a thorough understanding of, and comply with, Entuity’s software development life cycle and its associated processes.&lt;/li&gt;&lt;li&gt;Work with Development Manager and Product Management to establish the requirements for new features and feature enhancements, and then translate into a specification, documenting as appropriate.&lt;/li&gt;&lt;li&gt;Work with Software Architects to conceive solution(s) to meet the requirements and, where necessary, investigate the feasibility of the solution(s). Document the solutions and the results of any investigation, as appropriate.&lt;/li&gt;&lt;li&gt;Produce required technical design documentation and ensure peer review.&lt;/li&gt;&lt;li&gt;Implement software component(s) as per the design, in a timescale agreed with the Development Manager.&lt;/li&gt;&lt;li&gt;Carry out appropriate code-level testing, and create automated test scripts / unit tests, as agreed with the Development Manager and Software Architects.&lt;/li&gt;&lt;li&gt;Work with QA to create and review test plans and, at times, help to execute functional, integration and system testing.&lt;/li&gt;&lt;li&gt;Participate in the resolution of issues and software bugs identified before and after release, either internally or by customers in the field.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What We’re Looking For&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Have an analytical mind and a natural aptitude for problem solving&lt;/li&gt;&lt;li&gt;Have a positive attitude towards learning&lt;/li&gt;&lt;li&gt;Demonstrate good written and verbal communication skills&lt;/li&gt;&lt;li&gt;Be a proactive team player&lt;/li&gt;&lt;li&gt;Demonstrate good personal time management, to meet project objectives and deadlines&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Education&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Pursuit of bachelor’s degree in Computer Science, Computer Engineering or related field.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by calling 1-877-778-8707.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Park Place Technologies is an Equal Opportunity Employer M/F/D/V.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place Technologies, please submit your detailed information to careers@parkplacetech.com. Any CVs submitted directly to hiring managers will be considered unsolicited and become the property of Park Place Technologies.

Software Development Intern - Summer 2025

You need a tech background or experience in support, strong communication, problem-solving skills, and knowledge of IT infrastructure, systems, and hardware. Self-motivated with attention to detail is essential.

You will promptly respond to customer issues via calls, tickets, and chats, troubleshoot problems, communicate solutions, and provide updates to clients and teams while maintaining reliable attendance.

<div>
 <div>
 Technical Support Engineer – Level 1
 Responsibilities:
 <ul>
 <li>Act promptly on incoming calls, tickets, alerts, emails, or chats to resolve customer and partner issues.</li>
 </ul>
 <ul>
 <li>Understand and explain technical and procedural concepts to both technical and non-technical audiences.</li>
 <li>Troubleshoot complex problems, analyzing issues, across a customer environment to provide effective solutions.</li>
 <li>Provide timely updates, both written and verbal to our customers, internal teams, and partners.</li>
 </ul>
 <ul>
 <li>Punctual and reliable attendance.</li>
 <li>Other duties as assigned.</li>
 </ul> 
 
 Basic Qualifications:
 <ul>
 <li>Technical qualification in Computer Science, Technology, Engineering or proven experience in technical support or customer-facing roles.</li>
 <li>Excellent verbal and written communication skills.</li>
 <li>Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.</li>
 <li>Customer-focused and collaborative mindset with a passion for delivering exceptional service.</li>
 <li>Troubleshooting and problem-solving skills, with the ability to analyze issues and provide effective solutions.</li>
 <li>Ability to work independently and collaboratively within a team environment.</li>
 <li>Must have at least one of the following: 
 <ul>
 <li>A fundamental understanding of IT infrastructure. Familiarity with firewall, switches, routers, servers, or storage concepts.</li>
 <li>A knowledge of operating systems (Windows, Lunix, Unix) and scripting.</li>
 <li>Windows server management / patching experience.</li>
 <li>Experience working with hardware such as Dell PowerEdge, HP ProLiant, NetApp FAS, EMC Mid-Range, EMC Enterprise-Storage, IBM P Series etc.</li>
 </ul></li>
 </ul>
 <ul>
 <li>You will be fully trained on our systems and processes and must demonstrate the ability to be self-motivated with a strong sense of ownership and attention to detail.</li>
 </ul>
 Preferred Qualifications:
 <ul>
 <li>A+</li>
 <li>CCNA or Equivalent</li>
 <li>ITIL foundation or higher</li>
 <li>Microsoft/CompTIA</li>
 <li>Azure Infrastructure</li>
 <li>Similar technical or customer service certification</li>
 <li>Fluent Proficiency in an additional European Language, such as French, Italian or German</li>
 </ul> 
 
 Travel:
 <ul>
 <li>5%</li>
 </ul>
 If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by calling 1-877-778-8707. 
 
 Park Place Technologies is an Equal Opportunity Employer M/F/D/V. 
 
 Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place Technologies, please submit your detailed information to careers@parkplacetech.com. Any CVs submitted directly to hiring managers will
 </div>
</div>



 
  Technical Support Engineer – Level 1
   Responsibilities:
  
   Act promptly on incoming calls, tickets, alerts, emails, or chats to resolve customer and partner issues.
  
  
   Understand and explain technical and procedural concepts to both technical and non-technical audiences.
   Troubleshoot complex problems, analyzing issues, across a customer environment to provide effective solutions.
   Provide timely updates, both written and verbal to our customers, internal teams, and partners.
  
  
   Punctual and reliable attendance.
   Other duties as assigned.
  
  
   Basic Qualifications:
  
   Technical qualification in Computer Science, Technology, Engineering or proven experience in technical support or customer-facing roles.
   Excellent verbal and written communication skills.
   Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.
   Customer-focused and collaborative mindset with a passion for delivering exceptional service.
   Troubleshooting and problem-solving skills, with the ability to analyze issues and provide effective solutions.
   Ability to work independently and collaboratively within a team environment.
   Must have at least one of the following: 
    
     A fundamental understanding of IT infrastructure. Familiarity with firewall, switches, routers, servers, or storage concepts.
     A knowledge of operating systems (Windows, Lunix, Unix) and scripting.
     Windows server management / patching experience.
     Experience working with hardware such as Dell PowerEdge, HP ProLiant, NetApp FAS, EMC Mid-Range, EMC Enterprise-Storage, IBM P Series etc.
    
  
  
   You will be fully trained on our systems and processes and must demonstrate the ability to be self-motivated with a strong sense of ownership and attention to detail.
  
  Preferred Qualifications:
  
   A+
   CCNA or Equivalent
   ITIL foundation or higher
   Microsoft/CompTIA
   Azure Infrastructure
   Similar technical or customer service certification
   Fluent Proficiency in an additional European Language, such as French, Italian or German
  
  
   Travel:
  
   5%
  
  If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by calling 1-877-778-8707.
  
  Park Place Technologies is an Equal Opportunity Employer M/F/D/V.
  
  Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place Technologies, please submit your detailed information to careers@parkplacetech.com. Any CVs submitted directly to hiring managers will
 



Park Place Technologies

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