Selfridges is a high-end department store chain in the UK, known for offering a wide range of luxury products, including fashion, beauty, homeware, and gourmet food. Their ultimate mission is to provide an extraordinary shopping experience that delights and inspires customers. The purpose of Selfridges is to curate an exceptional selection of high-quality and exclusive products, combined with innovative retail experiences and outstanding customer service. They aim to be a leader in the retail industry by continuously evolving, embracing sustainability, and creating a destination where customers can discover the latest trends and enjoy a unique and immersive shopping environment.

Retail & Consumer Goods

Selfridges

A Top 10 Most Loved Workplace in the UK for 2022 By Newsweek International

You must excel in customer service, possess strong organizational skills, manage client relationships, and stay updated on luxury trends. Experience in Instagram content creation is essential.

You will enhance customer experiences, manage appointments, process orders, build client relationships, stay updated on trends, and create engaging Instagram content.

Customer Relations

Hospitality & Retail

London

Job Introduction<br><br>Job Description<br><br>Are you looking for a new challenge that gives you the chance to get creative and use your knowledge of the business to take Personal Shopping to the next level? Looking for a company that wants to help further your career in Retail as well as provide you with an exciting, inspiring and fun place to work?<br><br>If the answer to all of these questions is ‘yes’ then you’re just the kind of person we’re looking for!<br><br>As a Personal Shopping Assistant, you will do more than just offer a luxury shopping experience. Our Personal Shopping team provide a bespoke service to customers from all over the world. Our products are exceptional, and so is the service that accompanies them. As a member of the front of house team, and a subject matter expert of all things Selfridges, you will provide the first opportunity to deliver the best service to clients visiting the department and supporting the Personal Shopper associates with admin assistance.<br><br>As a Personal Shopping Assistant, You Will<br><br><br> * You will be expected through living our Selfridges Values to deliver extraordinary customer experiences with the aim to overachieve sales plans<br> * Build and manage relationships with our clients ensuring to get the best from everyone you deal with<br> * Support the Personal Shopper along with the rest of the team, assuring smooth preparation, administration, and aftercare of our client appointments whether physical, virtual, or remote<br> * Assist with appointments from set up to clearing away<br> * Demonstrate strong organisational skills, communication skills, flexibility, brand knowledge and passion for luxury products and service<br> * Process orders, pre-orders and reservations of product where required<br> * Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your product knowledge and ability to support the shoppers in creating a memorable experience for all our clients<br> * Have a high calibre of personal flair and style and you will have a genuine passion for service inside and out with a natural interest to discover and explore more about the brands we work with in store<br> * Have great attention to detail, be agile, a quick thinker and versatile in order to deal with clients from all walks of life as well as build strong working relationships with different stakeholders and brand partners<br> * Support the Personal Shopper to manage all customer correspondence, whether it be through social channels, messaging or calls and ensure all customer requests are dealt with quickly and efficiently<br> * Experience in designing and creating Instagram content that delights and educated the follower<br>   <br>   <br><br>A Bit About You<br><br>How you’ll do it… you will be:<br><br><br> * Collaborative. Supporting the wider Personal Shopping team, you will help to deliver exceptional service to our customers seeking a unique experience<br> * A proud shopkeeper. You understand there are various elements of your role. From maintaining a clean and tidy environment, helping with cashing up and supporting the wider team when needed, you will be flexible in your role<br> * A self-starter. Motivated, driven and self-sufficient in everything you do<br> * Detail orientated. You notice even the smallest details to ensure an excellent experience and luxury environment for our customers<br> * Extremely organized. You will be a strong multi-tasker with a positive and ‘can do’ attitude<br> * Well informed. You are aware of store events services that may appeal to the Personal Shopping clients<br> * An excellent time-keeper. Manage your own time along with others to ensure smooth running and efficiency of the Personal Shopping department<br> * A great communicator. You will adapt your style and service to suit customer needs and preference. Genuinely connecting with your customers while guiding them on the services and support that best suit their needs<br> * Known to be a sales and service expert alongside being a well written and polished communicator via email<br> * An example of our values, a trusted and respected colleague<br>   <br>   <br><br><br><br>This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business<br><br>Selfridges

Job IntroductionJob DescriptionAre you looking for a new challenge that gives you the chance to get creative and use your knowledge of the business to take Personal Shopping to the next level? Looking for a company that wants to help further your career in Retail as well as provide you with an exciting, inspiring and fun place to work?If the answer to all of these questions is ‘yes’ then you’re just the kind of person we’re looking for!As a Personal Shopping Assistant, you will do more than just offer a luxury shopping experience. Our Personal Shopping team provide a bespoke service to customers from all over the world. Our products are exceptional, and so is the service that accompanies them. As a member of the front of house team, and a subject matter expert of all things Selfridges, you will provide the first opportunity to deliver the best service to clients visiting the department and supporting the Personal Shopper associates with admin assistance.As a Personal Shopping Assistant, You Will * You will be expected through living our Selfridges Values to deliver extraordinary customer experiences with the aim to overachieve sales plans * Build and manage relationships with our clients ensuring to get the best from everyone you deal with * Support the Personal Shopper along with the rest of the team, assuring smooth preparation, administration, and aftercare of our client appointments whether physical, virtual, or remote * Assist with appointments from set up to clearing away * Demonstrate strong organisational skills, communication skills, flexibility, brand knowledge and passion for luxury products and service * Process orders, pre-orders and reservations of product where required * Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your product knowledge and ability to support the shoppers in creating a memorable experience for all our clients * Have a high calibre of personal flair and style and you will have a genuine passion for service inside and out with a natural interest to discover and explore more about the brands we work with in store * Have great attention to detail, be agile, a quick thinker and versatile in order to deal with clients from all walks of life as well as build strong working relationships with different stakeholders and brand partners * Support the Personal Shopper to manage all customer correspondence, whether it be through social channels, messaging or calls and ensure all customer requests are dealt with quickly and efficiently * Experience in designing and creating Instagram content that delights and educated the follower      A Bit About YouHow you’ll do it… you will be: * Collaborative. Supporting the wider Personal Shopping team, you will help to deliver exceptional service to our customers seeking a unique experience * A proud shopkeeper. You understand there are various elements of your role. From maintaining a clean and tidy environment, helping with cashing up and supporting the wider team when needed, you will be flexible in your role * A self-starter. Motivated, driven and self-sufficient in everything you do * Detail orientated. You notice even the smallest details to ensure an excellent experience and luxury environment for our customers * Extremely organized. You will be a strong multi-tasker with a positive and ‘can do’ attitude * Well informed. You are aware of store events services that may appeal to the Personal Shopping clients * An excellent time-keeper. Manage your own time along with others to ensure smooth running and efficiency of the Personal Shopping department * A great communicator. You will adapt your style and service to suit customer needs and preference. Genuinely connecting with your customers while guiding them on the services and support that best suit their needs * Known to be a sales and service expert alongside being a well written and polished communicator via email * An example of our values, a trusted and respected colleague      This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the businessSelfridges

Personal Shopping Assistant - Selfridges

Job Introduction&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Are you looking for a new challenge that gives you the chance to get creative and use your knowledge of the business to take Personal Shopping to the next level? Looking for a company that wants to help further your career in Retail as well as provide you with an exciting, inspiring and fun place to work?&lt;br&gt;&lt;br&gt;If the answer to all of these questions is ‘yes’ then you’re just the kind of person we’re looking for!&lt;br&gt;&lt;br&gt;As a Personal Shopping Assistant, you will do more than just offer a luxury shopping experience. Our Personal Shopping team provide a bespoke service to customers from all over the world. Our products are exceptional, and so is the service that accompanies them. As a member of the front of house team, and a subject matter expert of all things Selfridges, you will provide the first opportunity to deliver the best service to clients visiting the department and supporting the Personal Shopper associates with admin assistance.&lt;br&gt;&lt;br&gt;&lt;strong&gt;As a Personal Shopping Assistant, You Will&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;You will be expected through living our Selfridges Values to deliver extraordinary customer experiences with the aim to overachieve sales plans&lt;/li&gt;&lt;li&gt;Build and manage relationships with our clients ensuring to get the best from everyone you deal with&lt;/li&gt;&lt;li&gt;Support the Personal Shopper along with the rest of the team, assuring smooth preparation, administration, and aftercare of our client appointments whether physical, virtual, or remote&lt;/li&gt;&lt;li&gt;Assist with appointments from set up to clearing away&lt;/li&gt;&lt;li&gt;Demonstrate strong organisational skills, communication skills, flexibility, brand knowledge and passion for luxury products and service&lt;/li&gt;&lt;li&gt;Process orders, pre-orders and reservations of product where required &lt;/li&gt;&lt;li&gt;Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your product knowledge and ability to support the shoppers in creating a memorable experience for all our clients&lt;/li&gt;&lt;li&gt;Have a high calibre of personal flair and style and you will have a genuine passion for service inside and out with a natural interest to discover and explore more about the brands we work with in store&lt;/li&gt;&lt;li&gt;Have great attention to detail, be agile, a quick thinker and versatile in order to deal with clients from all walks of life as well as build strong working relationships with different stakeholders and brand partners&lt;/li&gt;&lt;li&gt;Support the Personal Shopper to manage all customer correspondence, whether it be through social channels, messaging or calls and ensure all customer requests are dealt with quickly and efficiently&lt;/li&gt;&lt;li&gt;Experience in designing and creating Instagram content that delights and educated the follower&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;A Bit About You&lt;br&gt;&lt;br&gt;&lt;/strong&gt;How you’ll do it… you will be:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Collaborative. Supporting the wider Personal Shopping team, you will help to deliver exceptional service to our customers seeking a unique experience&lt;/li&gt;&lt;li&gt;A proud shopkeeper. You understand there are various elements of your role. From maintaining a clean and tidy environment, helping with cashing up and supporting the wider team when needed, you will be flexible in your role&lt;/li&gt;&lt;li&gt;A self-starter. Motivated, driven and self-sufficient in everything you do&lt;/li&gt;&lt;li&gt;Detail orientated. You notice even the smallest details to ensure an excellent experience and luxury environment for our customers&lt;/li&gt;&lt;li&gt;Extremely organized. You will be a strong multi-tasker with a positive and ‘can do’ attitude&lt;/li&gt;&lt;li&gt;Well informed. You are aware of store events services that may appeal to the Personal Shopping clients&lt;/li&gt;&lt;li&gt;An excellent time-keeper. Manage your own time along with others to ensure smooth running and efficiency of the Personal Shopping department&lt;/li&gt;&lt;li&gt;A great communicator. You will adapt your style and service to suit customer needs and preference. Genuinely connecting with your customers while guiding them on the services and support that best suit their needs&lt;/li&gt;&lt;li&gt;Known to be a sales and service expert alongside being a well written and polished communicator via email&lt;/li&gt;&lt;li&gt;An example of our values, a trusted and respected colleague&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt; &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;&lt;em&gt;This guide represents a summary of the &lt;/em&gt;&lt;/strong&gt;&lt;strong&gt;&lt;em&gt;role,&lt;/em&gt;&lt;/strong&gt;&lt;strong&gt;&lt;em&gt; however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business&lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;/strong&gt;Selfridges

Personal Shopping Assistant

You must be a great communicator with product knowledge, sales expertise, problem-solving skills, flexibility, and reliability to engage customers and uphold standards.

You will enhance customer experience, manage sales and stock, maintain retail standards, adapt to department needs, stay updated on trends, and follow health and safety procedures.

Manchester

<div><div><h3 class="jobSectionHeader"><b>Job Introduction</b></h3>
<p>As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.</p><p>
Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store including the latest products, events and services that only Selfridges can offer.</p><p><b>
As a Sales Associate you will:</b></p><ul><li>
Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs</li><li>
Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services</li><li>
From selling and replenishing stock, organising rails, to hosting, you will be maintaining the highest of retail standards</li><li>
Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area</li><li>
Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room</li><li>
Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you</li><li>
Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors</li><li>
Follow health, safety and security procedures, and play an active role in preventing stock loss</li><li>
Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.</li></ul><p><b>
A bit about you:</b></p><ul><li>
Great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements</li><li>
Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor&rsquo;s activity, along with taking part in supplier training</li><li>
Known to be a sales and service expert. You&rsquo;ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate</li><li>
It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same</li><li>
Problem solving skills. You&rsquo;ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer</li><li>
Flexible. Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation</li><li>
An example of our values, a reliable and respected colleague</li></ul><p><i>
This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.</i></p>
</div><div><p>Selfridges</p></div></div>
<br><div><div><div><div>Salary </div><div>&pound;12.25 / hr
 </div></div><br>
<div></div><div><div>Hourly
</div></div><br>
<div><div>Job Reference </div><div>selfridges/TP/318308/5799
</div></div><br>
<div><div>Contract Type </div><div>Permanent
</div></div><br>
<div><div>Closing Date </div><div>06 April, 2025
</div></div><br>
<div><div>Job Category </div><div>Retail
</div></div><br>
<div><div>Location </div><div>Manchester, United Kingdom
 </div></div><br>
<div></div><div><div>03 March, 2025</div></div></div></div>

Job Introduction
As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.
Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store including the latest products, events and services that only Selfridges can offer.
As a Sales Associate you will:
Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs
Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services
From selling and replenishing stock, organising rails, to hosting, you will be maintaining the highest of retail standards
Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room
Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
Follow health, safety and security procedures, and play an active role in preventing stock loss
Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.
A bit about you:
Great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements
Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training
Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate
It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same
Problem solving skills. You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer
Flexible. Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation
An example of our values, a reliable and respected colleague
This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.
Selfridges
Salary £12.25 / hr
 
Hourly

Job Reference selfridges/TP/318308/5799

Contract Type Permanent

Closing Date 06 April, 2025

Job Category Retail

Location Manchester, United Kingdom
 
03 March, 2025

Sales Associate - Designer Menswear - 10 hours - Weekends (Trafford) - Selfridges

Sales Associate - Designer Menswear - 10 hours - Weekends (Trafford)

You need extensive e-commerce Still photography experience, especially in fine jewellery and watches, a strong portfolio, solid video skills, and proficiency in Adobe and Capture One.

You will lead stills photography, set lighting standards, support the team, maintain quality, test techniques, create resource packs, collaborate across departments, and assist with equipment maintenance.

Design

Creative Arts & Fashion

<div><div><h3 class="jobSectionHeader"><b>Job Introduction</b></h3>
<p>For over a century, Selfridges has led the way in luxury retail with a reputation for creativity, style, and innovation. Now, we&rsquo;re looking for an experienced Senior Stills photographer to join our Studio team. The ideal candidate will have extensive experience shooting Stills for e-commerce with a specialist interest in Fine jewellery and watches.</p><p>
This role will set the standard for photographic excellence across Stills and support the Creative and Image Lead in bringing the Selfridges POV to life.</p><p><b>
The Role:</b></p><ul><li>
Reporting to the Photography Editor, you&rsquo;ll help shape our creative vision in Stills e-commerce and when required support on editorial and creative. As a Senior member of the team you will the set standard in KPIs and be responsible for leading by example in delivery.</li><li>
You will collaborate with the Styling, Art Direction and our Production teams to deliver high quality creative digital content. You will set the standard across Stills and mannequin sets</li><li>
Your imagery will provide our customers with an engaging digital experience across Fine Jewellery, Watches, Accessories, Flowers and Food.</li><li>
As part of the Photo Studio team, your work will embody the Selfridges brand, reflecting our commitment to style, innovation, and quality. Multitasking is essential, as you&rsquo;ll be part of multiple projects simultaneously, each requiring impeccable attention to detail and a deep understanding of our customer base. They will also require a high level of technical knowledge, collaboration and leadership.</li><li>
At Selfridges, our values drive everything we do. We foster a culture of collaboration, respect, and responsibility, ensuring every team member goes beyond the ordinary to deliver an exceptional customer experience.</li></ul><p><b>
As a Senior Stills Photographer, you will:</b></p><ul><li>
Lead on Stills photography across all Selfridges product categories</li><li>
Be an expert on imagery across High-end watches and jewellery.</li><li>
Set the standard for lighting across all creative and e-comm Stills sets.</li><li>
Collaborate and support our Creative photographic team when required</li><li>
Provide daily support to the Photography Editor</li><li>
Establish and maintain high-quality standards for all photographic content, ensuring consistency and excellence in all images produced as well as an excellent attitude to the role and business</li><li>
Actively participate in meetings, sharing ideas and concepts, and effectively communicating information to the team during weekly meetings</li><li>
Take initiative in testing innovative shooting techniques, and communicate these changes clearly with the broader team</li><li>
Create and update Stills resource packs and guides for Photographers, ensuring these updates are effectively shared across the Photo studio teams</li><li>
Attend weekly Senior team meetings and collaborate with the wider creative departments including Visual merchandising, Social, Personal Shopping and Creative vision.</li><li>
Support and motivate other team members, fostering a collaborative work environment.</li><li>
Assist with the maintenance of photography equipment and handling repair logistics with accredited companies.</li></ul><p><b>
You will have:</b></p><ul><li>
Extensive experience shooting Stills for e-commerce with a specialist interest in Fine jewellery and watches.</li><li>
A thorough and comprehensive knowledge of editorial, e-commerce fashion, and still-life photography</li></ul><ul><li>
A strong portfolio of Stills imagery across luxury goods</li><li>
A solid portfolio of video across Stills content</li></ul><ul><li>
Solid experience in Video capture on Stills and Editing video content would be a benefit</li><li>
Excellent understanding of photography equipment and software (Adobe Creative Suite and Capture One) Creative Force would be a benefit.</li></ul>
</div><div><p>Selfridges</p></div></div>
<br><div><div><div><div>Salary </div><div>Competitive plus benefits
 </div></div><br>
<div></div><div><div>Annually
</div></div><br>
<div><div>Job Reference </div><div>selfridges/TP/185060/5798
</div></div><br>
<div><div>Contract Type </div><div>Permanent
</div></div><br>
<div><div>Closing Date </div><div>30 March, 2025
</div></div><br>
<div><div>Job Category </div><div>Creative
</div></div><br>
<div><div>Location </div><div>London, United Kingdom
 </div></div><br>
<div></div><div><div>28 February, 2025</div></div></div></div>

Job Introduction
For over a century, Selfridges has led the way in luxury retail with a reputation for creativity, style, and innovation. Now, we’re looking for an experienced Senior Stills photographer to join our Studio team. The ideal candidate will have extensive experience shooting Stills for e-commerce with a specialist interest in Fine jewellery and watches.
This role will set the standard for photographic excellence across Stills and support the Creative and Image Lead in bringing the Selfridges POV to life.
The Role:
Reporting to the Photography Editor, you’ll help shape our creative vision in Stills e-commerce and when required support on editorial and creative. As a Senior member of the team you will the set standard in KPIs and be responsible for leading by example in delivery.
You will collaborate with the Styling, Art Direction and our Production teams to deliver high quality creative digital content. You will set the standard across Stills and mannequin sets
Your imagery will provide our customers with an engaging digital experience across Fine Jewellery, Watches, Accessories, Flowers and Food.
As part of the Photo Studio team, your work will embody the Selfridges brand, reflecting our commitment to style, innovation, and quality. Multitasking is essential, as you’ll be part of multiple projects simultaneously, each requiring impeccable attention to detail and a deep understanding of our customer base. They will also require a high level of technical knowledge, collaboration and leadership.
At Selfridges, our values drive everything we do. We foster a culture of collaboration, respect, and responsibility, ensuring every team member goes beyond the ordinary to deliver an exceptional customer experience.
As a Senior Stills Photographer, you will:
Lead on Stills photography across all Selfridges product categories
Be an expert on imagery across High-end watches and jewellery.
Set the standard for lighting across all creative and e-comm Stills sets.
Collaborate and support our Creative photographic team when required
Provide daily support to the Photography Editor
Establish and maintain high-quality standards for all photographic content, ensuring consistency and excellence in all images produced as well as an excellent attitude to the role and business
Actively participate in meetings, sharing ideas and concepts, and effectively communicating information to the team during weekly meetings
Take initiative in testing innovative shooting techniques, and communicate these changes clearly with the broader team
Create and update Stills resource packs and guides for Photographers, ensuring these updates are effectively shared across the Photo studio teams
Attend weekly Senior team meetings and collaborate with the wider creative departments including Visual merchandising, Social, Personal Shopping and Creative vision.
Support and motivate other team members, fostering a collaborative work environment.
Assist with the maintenance of photography equipment and handling repair logistics with accredited companies.
You will have:
Extensive experience shooting Stills for e-commerce with a specialist interest in Fine jewellery and watches.
A thorough and comprehensive knowledge of editorial, e-commerce fashion, and still-life photography
A strong portfolio of Stills imagery across luxury goods
A solid portfolio of video across Stills content
Solid experience in Video capture on Stills and Editing video content would be a benefit
Excellent understanding of photography equipment and software (Adobe Creative Suite and Capture One) Creative Force would be a benefit.
Selfridges
Salary Competitive plus benefits
 
Annually

Job Reference selfridges/TP/185060/5798

Contract Type Permanent

Closing Date 30 March, 2025

Job Category Creative

Location London, United Kingdom
 
28 February, 2025

Senior Stills Photographer - Photostudio - Selfridges

Senior Stills Photographer - Photostudio

You should be data-driven, a great communicator, collaborative, approachable, knowledgeable about competitors, and passionate about delivering exceptional sales and service.

You will deliver exceptional customer service, share product knowledge, motivate colleagues, enhance retail standards, adapt to daily challenges, and build strong client relationships.

Sales & Business Development

Birmingham

<div><div><h3 class="jobSectionHeader"><b>Job Introduction</b></h3>
<p><b>As Brand Specialist you will:</b></p><ul><li>
Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise</li><li>
Excite and motivate other colleagues in your department, by sharing your knowledge of your brand, communicating stories of newness, product exclusives and other info to help drive sales to deliver product knowledge, cascading this information via training</li><li>
Understand the need to take responsibility for tasks that may go beyond the role expectation, spot opportunities to improve business, customer service and retail standards</li><li>
Understand and follow health and safety procedures and security procedures, and play an active role in preventing stock loss</li><li>
Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you</li><li>
Build and develop your own client base. Using your exceptional service skills to nurture customer relationships, that you will maintain through your unique personal service</li></ul><p><b>
A bit about you:</b></p><ul><li>
All over the numbers. You will be set sales, CRM, and NPS targets&hellip;to name a few. So even if you haven&rsquo;t had much first hand exposure to this data, you will have the curiosity and appetite to learn more</li><li>
A great communicator. Passionate about our products as well, this combination will mean you can deliver inspiring brand training to your team</li><li>
Well informed. You will make it your business to know what our competitors are up to</li><li>
Known to be a sales and service expert</li><li>
Collaborative. Your brand partner or contact within our own team will rely on you to keep them informed, whether successes, challenges or customer feedback</li><li>
Approachable. You will be a leader in your department and will be invested in your wider team and on hand for requests, be they queries, coaching support</li><li>
A proud shopkeeper. It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same</li><li>
An example of our values, a trusted and respected colleague</li></ul><p><i>
This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.</i></p>
</div><div><p>Selfridges</p></div></div>
<br><div><div><div><div>Salary </div><div>Competitive plus benefits
 </div></div><br>
<div></div><div><div>Annually
</div></div><br>
<div><div>Job Reference </div><div>selfridges/TP/470065/5797
</div></div><br>
<div><div>Contract Type </div><div>Permanent
</div></div><br>
<div><div>Closing Date </div><div>21 March, 2025
</div></div><br>
<div><div>Job Category </div><div>Retail
</div></div><br>
<div><div>Location </div><div>Birmingham, United Kingdom
 </div></div><br>
<div></div><div><div>28 February, 2025</div></div></div></div>

Job Introduction
As Brand Specialist you will:
Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise
Excite and motivate other colleagues in your department, by sharing your knowledge of your brand, communicating stories of newness, product exclusives and other info to help drive sales to deliver product knowledge, cascading this information via training
Understand the need to take responsibility for tasks that may go beyond the role expectation, spot opportunities to improve business, customer service and retail standards
Understand and follow health and safety procedures and security procedures, and play an active role in preventing stock loss
Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
Build and develop your own client base. Using your exceptional service skills to nurture customer relationships, that you will maintain through your unique personal service
A bit about you:
All over the numbers. You will be set sales, CRM, and NPS targets…to name a few. So even if you haven’t had much first hand exposure to this data, you will have the curiosity and appetite to learn more
A great communicator. Passionate about our products as well, this combination will mean you can deliver inspiring brand training to your team
Well informed. You will make it your business to know what our competitors are up to
Known to be a sales and service expert
Collaborative. Your brand partner or contact within our own team will rely on you to keep them informed, whether successes, challenges or customer feedback
Approachable. You will be a leader in your department and will be invested in your wider team and on hand for requests, be they queries, coaching support
A proud shopkeeper. It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same
An example of our values, a trusted and respected colleague
This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.
Selfridges
Salary Competitive plus benefits
 
Annually

Job Reference selfridges/TP/470065/5797

Contract Type Permanent

Closing Date 21 March, 2025

Job Category Retail

Location Birmingham, United Kingdom
 
28 February, 2025

Brand Specialist Women's Designer (Birmingham) - Selfridges

Brand Specialist Women's Designer (Birmingham)

You need strong design vision, project planning, retail knowledge, communication skills, coaching ability, resilience, CAD expertise, and innovative problem-solving for diverse projects.

You will manage design projects, develop strategic guidelines, oversee design teams, ensure quality compliance, lead presentations, and coordinate with stakeholders to maintain design integrity.

<div><div><h3 class="jobSectionHeader"><b>Job Introduction</b></h3>
<p><b>A bit about the job</b></p><p>
To drive and deliver world class environments in all Selfridges&rsquo; stores through innovative strategic planning and highly professional design management, creating outstanding and innovative environments and experiences. To manage internal communication both internally, and with external consultants while keeping key stake holders up to date. The Senior Design Manager will be a role model and ambassador for living the Selfridges values which will help in the management and development of their team. The Senior Design Manager will lead and drive change to continue to evolve Selfridges unique retail environments</p><p></p><p><b><br>
Scope:</b></p><p>
To support the Property Design Director, the Selfridges Executive team and the business in general in all Strategic Planning and Design related matters to deliver best in class solutions for all stores by:</p><ul><li>
Informing, developing and implementing the Strategic Masterplans and the associated Design Guidelines</li><li>
Ensuring the effective Design Management of all projects through the entire design, development and delivery process</li><li>
Managing project requests from B&amp;M taking them through feasibility studies where appropriate</li><li>
Overseeing the development and maintenance of digital drawing data for all Selfridges&rsquo; sites</li><li>
Effectively managing the internal and external design teams</li><li>
Oversee and responsibility for the design delivery of categories dependant on scale, and manage team workflow and allocation</li><li>
Manage and lead the Design Managers and Coordinators, through motivating, inspiring and mentoring the team</li></ul><p><b>
Key Responsibilities:</b></p><p><b>
Strategic Design Planning</b></p><ul><li>
Work with the Lead Design Manager and Design Planning teams to aid in developing and delivering strategic retail Masterplan briefs and feasibilities for all stores<ul><li>
Lead presentations up to Exec level to drive decision making and support in unlocking change for future projects</li><li>
Produce planning and delivery sequence and timeline</li><li>
Assist in producing high level budget cost to support capital planning</li><li>
Monitor competitors, and carry out industry research</li></ul></li><li>
Manage collation and production of strategic design guidelines, compartment design guidelines, project specific design guidelines and creation of temporary guidelines for refresh projects ensuring alignment throughout</li><li>
Manage projects up to complex flagship brands with full strip out and build</li><li>
Manage relevant design team members, with strong leadership and ownership skills</li></ul><p></p><p><b><br>
Design Management</b></p><ul><li>
Lead for a number of high profile category projects, managing directly key category projects, with allocated projects delegated to design team</li><li>
Run and lead a Masterplan scale project with full project team, and multiple business stakeholders</li><li>
Coordinate production of retail briefs for all projects and ensure alignment with proposed plans</li><li>
Lead brand design briefings as required, chaired by Project Manager</li><li>
Manage the approval of brand shopfit projects through concept and detailed design stages:<ul><li>
Manage business feedback and approval</li><li>
Presentation of proposals to the Board for approval</li><li>
Ensure projects adhere to Selfridges&rsquo; Masterplan and Store Guidelines</li></ul></li><li>
Ensure timely and sufficient design information is passed to Project Manager&rsquo;s for the delivery phase</li><li>
Work closely with the project management team to ensure design integrity is maintained at each stage of the design and delivery process</li><li>
Participate in post-project reviews and design analysis</li><li>
Manage creative consultants to ensure design solutions are developed in line with agreed cost parameters and project programmes</li><li>
Ensure designs meet or exceed defined quality standards and compliance with requirements of legislation and/or external authorities</li><li>
Ensure internal design approvals and financial sanctions are obtained at appropriate stages</li><li>
Encourage design innovation and creativity.</li></ul><p><b>
Project Requests and Feasibility</b></p><ul><li>
First point of contact for B&amp;M on all new project requests</li><li>
Carry out design feasibility studies with support from the delivery team (when appropriate)</li><li>
Manage the planning and feasibility process for upcoming strategic projects, taking them to business approval, producing planning layouts, budget cost and draft timeline (with support from the delivery team)</li><li>
Support shortlisting of architects for strategic projects (with Head/Lead Design, creative team) and provide supporting information for the briefing</li></ul><p><b>
Leadership &amp; Management</b></p><ul><li>
Ability to lead design direction to drive and influence decision making</li><li>
Work with the Lead Design Manager and Head of Design to manage, develop and coordinate the internal design team and their day to day workload</li><li>
Monitor the performance and progress of the design team</li><li>
Create and effectively lead internal and external consultant teams</li><li>
Manage change and potential conflict</li><li>
Establish a communication plan for the design stage of projects</li><li>
Demonstrate ability to manage and lead multiple stakeholders across a range of business functions</li><li>
Encourage and promote an understanding of the Selfridges brand values amongst external consultants</li><li>
Demonstrates senior leadership behaviours within the design team, and across the business</li></ul><p><b>
A bit about you</b></p><ul><li>
Strategic design vision and planning</li><li>
Strong and flexible design skillset with excellent project planning</li><li>
Expert understanding of the retail and design landscape.</li><li>
Innovative, forward thinking, but with highly commercial approach &ndash; able to develop and implement new ideas in cost effective ways</li><li>
Excellent communication and presentation skills</li><li>
Excellent leadership, interpersonal and relationship skills</li><li>
Coaching style of management and the ability to motivate others</li><li>
Strong negotiator and influencer</li><li>
Resilience and ability to work under pressure on many diverse projects</li><li>
In depth knowledge of CAD and other design related packages</li></ul><p><b>
Key Behaviours:</b></p><ul><li>
Experienced designer with passion for retail and innovation</li><li>
Self-motivated leader</li><li>
Ability to inspire and manage a team</li><li>
Ability to manage and solve complex challenges</li><li>
Excellent decision maker often under time pressure</li><li>
Excellent presentation skills</li></ul>
</div><div><p>Selfridges</p></div></div>
<br><div><div><div><div>Salary </div><div>Competitive plus benefits
 </div></div><br>
<div></div><div><div>Annually
</div></div><br>
<div><div>Job Reference </div><div>selfridges/TP/307538/5774
</div></div><br>
<div><div>Contract Type </div><div>Permanent
</div></div><br>
<div><div>Closing Date </div><div>19 March, 2025
</div></div><br>
<div><div>Job Category </div><div>Property
</div></div><br>
<div><div>Location </div><div>London, United Kingdom
 </div></div><br>
<div></div><div><div>17 February, 2025</div></div></div></div>

Job Introduction
A bit about the job
To drive and deliver world class environments in all Selfridges’ stores through innovative strategic planning and highly professional design management, creating outstanding and innovative environments and experiences. To manage internal communication both internally, and with external consultants while keeping key stake holders up to date. The Senior Design Manager will be a role model and ambassador for living the Selfridges values which will help in the management and development of their team. The Senior Design Manager will lead and drive change to continue to evolve Selfridges unique retail environments
Scope:
To support the Property Design Director, the Selfridges Executive team and the business in general in all Strategic Planning and Design related matters to deliver best in class solutions for all stores by:
Informing, developing and implementing the Strategic Masterplans and the associated Design Guidelines
Ensuring the effective Design Management of all projects through the entire design, development and delivery process
Managing project requests from B&M taking them through feasibility studies where appropriate
Overseeing the development and maintenance of digital drawing data for all Selfridges’ sites
Effectively managing the internal and external design teams
Oversee and responsibility for the design delivery of categories dependant on scale, and manage team workflow and allocation
Manage and lead the Design Managers and Coordinators, through motivating, inspiring and mentoring the team
Key Responsibilities:
Strategic Design Planning
Work with the Lead Design Manager and Design Planning teams to aid in developing and delivering strategic retail Masterplan briefs and feasibilities for all stores
Lead presentations up to Exec level to drive decision making and support in unlocking change for future projects
Produce planning and delivery sequence and timeline
Assist in producing high level budget cost to support capital planning
Monitor competitors, and carry out industry research
Manage collation and production of strategic design guidelines, compartment design guidelines, project specific design guidelines and creation of temporary guidelines for refresh projects ensuring alignment throughout
Manage projects up to complex flagship brands with full strip out and build
Manage relevant design team members, with strong leadership and ownership skills
Design Management
Lead for a number of high profile category projects, managing directly key category projects, with allocated projects delegated to design team
Run and lead a Masterplan scale project with full project team, and multiple business stakeholders
Coordinate production of retail briefs for all projects and ensure alignment with proposed plans
Lead brand design briefings as required, chaired by Project Manager
Manage the approval of brand shopfit projects through concept and detailed design stages:
Manage business feedback and approval
Presentation of proposals to the Board for approval
Ensure projects adhere to Selfridges’ Masterplan and Store Guidelines
Ensure timely and sufficient design information is passed to Project Manager’s for the delivery phase
Work closely with the project management team to ensure design integrity is maintained at each stage of the design and delivery process
Participate in post-project reviews and design analysis
Manage creative consultants to ensure design solutions are developed in line with agreed cost parameters and project programmes
Ensure designs meet or exceed defined quality standards and compliance with requirements of legislation and/or external authorities
Ensure internal design approvals and financial sanctions are obtained at appropriate stages
Encourage design innovation and creativity.
Project Requests and Feasibility
First point of contact for B&M on all new project requests
Carry out design feasibility studies with support from the delivery team (when appropriate)
Manage the planning and feasibility process for upcoming strategic projects, taking them to business approval, producing planning layouts, budget cost and draft timeline (with support from the delivery team)
Support shortlisting of architects for strategic projects (with Head/Lead Design, creative team) and provide supporting information for the briefing
Leadership & Management
Ability to lead design direction to drive and influence decision making
Work with the Lead Design Manager and Head of Design to manage, develop and coordinate the internal design team and their day to day workload
Monitor the performance and progress of the design team
Create and effectively lead internal and external consultant teams
Manage change and potential conflict
Establish a communication plan for the design stage of projects
Demonstrate ability to manage and lead multiple stakeholders across a range of business functions
Encourage and promote an understanding of the Selfridges brand values amongst external consultants
Demonstrates senior leadership behaviours within the design team, and across the business
A bit about you
Strategic design vision and planning
Strong and flexible design skillset with excellent project planning
Expert understanding of the retail and design landscape.
Innovative, forward thinking, but with highly commercial approach – able to develop and implement new ideas in cost effective ways
Excellent communication and presentation skills
Excellent leadership, interpersonal and relationship skills
Coaching style of management and the ability to motivate others
Strong negotiator and influencer
Resilience and ability to work under pressure on many diverse projects
In depth knowledge of CAD and other design related packages
Key Behaviours:
Experienced designer with passion for retail and innovation
Self-motivated leader
Ability to inspire and manage a team
Ability to manage and solve complex challenges
Excellent decision maker often under time pressure
Excellent presentation skills
Selfridges
Salary Competitive plus benefits
 
Annually

Job Reference selfridges/TP/307538/5774

Contract Type Permanent

Closing Date 19 March, 2025

Job Category Property

Location London, United Kingdom
 
17 February, 2025

Selfridges

Mission