FAQs
What is the primary role of a Personal Shopping Assistant?
The primary role of a Personal Shopping Assistant is to provide extraordinary customer experiences by supporting the Personal Shopper team, managing client appointments, and delivering exceptional service to clients seeking a unique shopping experience.
What qualifications or experience are necessary for this position?
While specific qualifications are not detailed, candidates should have strong organizational and communication skills, a passion for luxury products and service, and experience in customer service or retail. Experience in creating Instagram content is also beneficial.
Is there a requirement for knowledge about luxury brands?
Yes, a natural interest and passion for luxury products and the brands we work with is essential, as well as a commitment to expanding product knowledge to enhance the customer experience.
Will I need to manage customer correspondence?
Yes, you will support the Personal Shopper in managing all customer correspondence, including inquiries through social media, messaging, and calls, ensuring that requests are handled efficiently.
What type of work environment can I expect?
You can expect a dynamic and inspiring work environment that focuses on creativity, collaboration, and delivering high-quality service to clients in a luxury retail setting.
Are there opportunities for growth and career advancement in this position?
Yes, the company is committed to helping further your career in retail, offering opportunities for growth and advancement within the organization.
What qualities are valued in a Personal Shopping Assistant?
Qualities such as collaboration, organization, attention to detail, strong communication skills, flexibility, and a positive, proactive attitude are highly valued in this role.
How do employees stay informed about store services and events?
Employees are expected to remain well-informed about store events and services that may appeal to Personal Shopping clients, ensuring they can provide tailored experiences and guidance.
Are there specific hours required for this position?
As the role involves managing client appointments and supporting the Personal Shopping department, a flexible schedule that accommodates various appointment times will be essential.
Will I be required to assist with social media content creation?
Yes, experience in designing and creating Instagram content that engages and educates followers is part of the role's responsibilities.