Critical Illness Cover

Pension Plan

Flexible Working

Employee Discount

Large

Soho House is a company that operates private members' clubs, hotels, and restaurants in various cities around the world. They provide exclusive spaces and services for individuals in creative industries, offering a blend of social, work, and leisure environments. Soho House's ultimate goal is to create inviting and inspiring spaces where like-minded individuals can connect, collaborate, and unwind. Their purpose revolves around fostering a community of creatives, entrepreneurs, and professionals, providing them with a supportive network and a vibrant setting to socialise, work, and relax. Through their distinctive venues and services, Soho House aims to facilitate collaboration, nurture creativity, and enhance the well-being of their members.

Travel & Leisure

Soho House & Co

Soho House is a place for our diverse membership to connect, grow, have fun, and make an impact.

You need 1+ years of relevant experience, flexibility to work nights/weekends, strong organizational skills, proficiency in Microsoft Office and Salesforce, excellent communication, and physical stamina.

You will coordinate private events, manage inquiries, maintain booking systems, collaborate with teams, prepare documentation, conduct property tours, and ensure excellent service for members.

Customer Relations

Facilities Management

Miami

The Role… The Private Events Coordinator is the first point of contact when a private event inquiry is received. An incredibly exciting, varied and rewarding job for someone with exceptional drive and high levels of organization. With high volume of inquiries, it is of the utmost importance that members receive an initial response quickly. The private events coordinator will provide members with an initial detailed response to their inquiry, providing all pertinent information on venue availability, cost and food & beverage service options. Main Duties... * Responsible for answer the private events phone, greeting members, establishing reason for calling, answering any questions and/or directing them to appropriate department. * Provide members with initial availability and pricing for all email inquiries * Enter all leads into Tripleseat and create a booking or “soft hold”. If date is unavailable, provide alternative dates or venue for member * Identify the member’s requirements and expectations for each event and enter detailed notes into Tripleseat so that Events Manager can gain complete understanding of expectations * Schedule and participate in property tours * Manage event documentation such as BEOs, contracts, custom menus, receipts * Maintain, update and track event changes in Tripleseat * Schedule/coordinate BEO Meetings * Make introduction to Assistant Private Events Manager or Head of Private Events depending on site and overall scope of the event * Generate weekly report of upcoming private events and their statuses to send out to Operations teams * Generate weekly projected revenue report and send to Head of Private Events * Work closely with the Member Events team to ensure that spaces are not double booked, or event times do not overlap * Coordinate with other departments to communicate event needs (for example, maintenance, AV, housekeeping, etc.) * Work closely with third party vendors and schedule as needed * Maintain positive attentiveness to service, responding positively to guests needs and ensuring timely resolution to issues * Assist Events Managers as needed Requirements… * Minimum 1+ years relevant experience * An essential part of the job is being available on a flexible schedule and being willing to work outside “office hours”. For example, nights, weekends, and holidays (as needed and when applicable). This may or may not be required on a regular basis but is mandatory when needed. * Strong organizational and project management abilities. * Daily use of Microsoft Office Suite, Salesforce, Tripleseat and other systems. * Adaptable in various situations. * Professional manner and attitude. * Friendly and approachable. * Excellent written and oral communication skills. * Positive tone when answering business calls. * Ability to work effectively under time constraints and deadlines. * Passionate about Soho House, upholding its standards and core ethos. Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry, or lift at least 40 pounds. * Must be able to work in front of a computer screen for up to 5 hours per day. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

The Role…The Private Events Coordinator is the first point of contact when a private event inquiry is received. An incredibly exciting, varied and rewarding job for someone with exceptional drive and high levels of organization. With high volume of inquiries, it is of the utmost importance that members receive an initial response quickly. The private events coordinator will provide members with an initial detailed response to their inquiry, providing all pertinent information on venue availability, cost and food & beverage service options.Main Duties... * Responsible for answer the private events phone, greeting members, establishing reason for calling, answering any questions and/or directing them to appropriate department. * Provide members with initial availability and pricing for all email inquiries * Enter all leads into Tripleseat and create a booking or “soft hold”. If date is unavailable, provide alternative dates or venue for member * Identify the member’s requirements and expectations for each event and enter detailed notes into Tripleseat so that Events Manager can gain complete understanding of expectations * Schedule and participate in property tours * Manage event documentation such as BEOs, contracts, custom menus, receipts * Maintain, update and track event changes in Tripleseat * Schedule/coordinate BEO Meetings * Make introduction to Assistant Private Events Manager or Head of Private Events depending on site and overall scope of the event * Generate weekly report of upcoming private events and their statuses to send out to Operations teams * Generate weekly projected revenue report and send to Head of Private Events * Work closely with the Member Events team to ensure that spaces are not double booked, or event times do not overlap * Coordinate with other departments to communicate event needs (for example, maintenance, AV, housekeeping, etc.) * Work closely with third party vendors and schedule as needed * Maintain positive attentiveness to service, responding positively to guests needs and ensuring timely resolution to issues * Assist Events Managers as needed      Requirements… * Minimum 1+ years relevant experience * An essential part of the job is being available on a flexible schedule and being willing to work outside “office hours”. For example, nights, weekends, and holidays (as needed and when applicable). This may or may not be required on a regular basis but is mandatory when needed. * Strong organizational and project management abilities. * Daily use of Microsoft Office Suite, Salesforce, Tripleseat and other systems. * Adaptable in various situations. * Professional manner and attitude. * Friendly and approachable. * Excellent written and oral communication skills. * Positive tone when answering business calls. * Ability to work effectively under time constraints and deadlines. * Passionate about Soho House, upholding its standards and core ethos.      Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry, or lift at least 40 pounds. * Must be able to work in front of a computer screen for up to 5 hours per day. * Occasionally kneel, bend, crouch and climb as required.      Why work with us...Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Private Events Coordinator - Miami Pool House - Soho House & Co

&lt;strong&gt;The Role…&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Private Events Coordinator is the first point of contact when a private event inquiry is received. An incredibly exciting, varied and rewarding job for someone with exceptional drive and high levels of organization. With high volume of inquiries, it is of the utmost importance that members receive an initial response quickly. The private events coordinator will provide members with an initial detailed response to their inquiry, providing all pertinent information on venue availability, cost and food &amp;amp; beverage service options.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Main Duties...&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Responsible for answer the private events phone, greeting members, establishing reason for calling, answering any questions and/or directing them to appropriate department.&lt;/li&gt;&lt;li&gt;Provide members with initial availability and pricing for all email inquiries&lt;/li&gt;&lt;li&gt;Enter all leads into Tripleseat and create a booking or “soft hold”. If date is unavailable, provide alternative dates or venue for member&lt;/li&gt;&lt;li&gt;Identify the member’s requirements and expectations for each event and enter detailed notes into Tripleseat so that Events Manager can gain complete understanding of expectations&lt;/li&gt;&lt;li&gt;Schedule and participate in property tours&lt;/li&gt;&lt;li&gt;Manage event documentation such as BEOs, contracts, custom menus, receipts&lt;/li&gt;&lt;li&gt;Maintain, update and track event changes in Tripleseat&lt;/li&gt;&lt;li&gt;Schedule/coordinate BEO Meetings&lt;/li&gt;&lt;li&gt;Make introduction to Assistant Private Events Manager or Head of Private Events depending on site and overall scope of the event&lt;/li&gt;&lt;li&gt;Generate weekly report of upcoming private events and their statuses to send out to Operations teams&lt;/li&gt;&lt;li&gt;Generate weekly projected revenue report and send to Head of Private Events&lt;/li&gt;&lt;li&gt;Work closely with the Member Events team to ensure that spaces are not double booked, or event times do not overlap&lt;/li&gt;&lt;li&gt;Coordinate with other departments to communicate event needs (for example, maintenance, AV, housekeeping, etc.)&lt;/li&gt;&lt;li&gt;Work closely with third party vendors and schedule as needed&lt;/li&gt;&lt;li&gt;Maintain positive attentiveness to service, responding positively to guests needs and ensuring timely resolution to issues&lt;/li&gt;&lt;li&gt;Assist Events Managers as needed&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Requirements…&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Minimum 1+ years relevant experience&lt;/li&gt;&lt;li&gt;An essential part of the job is being available on a flexible schedule and being willing to work outside “office hours”. For example, nights, weekends, and holidays (as needed and when applicable). This may or may not be required on a regular basis but is mandatory when needed.&lt;/li&gt;&lt;li&gt;Strong organizational and project management abilities.&lt;/li&gt;&lt;li&gt;Daily use of Microsoft Office Suite, Salesforce, Tripleseat and other systems.&lt;/li&gt;&lt;li&gt;Adaptable in various situations.&lt;/li&gt;&lt;li&gt;Professional manner and attitude.&lt;/li&gt;&lt;li&gt;Friendly and approachable.&lt;/li&gt;&lt;li&gt;Excellent written and oral communication skills.&lt;/li&gt;&lt;li&gt;Positive tone when answering business calls.&lt;/li&gt;&lt;li&gt;Ability to work effectively under time constraints and deadlines.&lt;/li&gt;&lt;li&gt;Passionate about Soho House, upholding its standards and core ethos.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Physical Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Must be able to seize, grasp, turn and hold objects with hands.&lt;/li&gt;&lt;li&gt;Must be able to work on your feet for at least 8 hours.&lt;/li&gt;&lt;li&gt;Fast paced movements are required to go from one part of the club to others.&lt;/li&gt;&lt;li&gt;Must be able to move, pull, carry, or lift at least 40 pounds.&lt;/li&gt;&lt;li&gt;Must be able to work in front of a computer screen for up to 5 hours per day.&lt;/li&gt;&lt;li&gt;Occasionally kneel, bend, crouch and climb as required.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Why work with us...&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental &amp;amp; Vision as well as Retirement fund with a 2% match&lt;/li&gt;&lt;li&gt;Paid Time Off: Full- Time Employees have sick day's + vacation days&lt;/li&gt;&lt;li&gt;Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically&lt;/li&gt;&lt;li&gt;Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability&lt;/li&gt;&lt;li&gt;Learning &amp;amp; Development: An extensive range of internally and externally run courses are available for all employees.&lt;/li&gt;&lt;li&gt;Cookhouse &amp;amp; House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.&lt;/li&gt;&lt;li&gt;Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.&lt;/li&gt;&lt;li&gt;Team Meal: Whilst on duty in our Houses &amp;amp; Restaurants you will be provided with a substantial meal free of charge.&lt;/li&gt;&lt;/ul&gt;

Soho House &amp; Co

Private Events Coordinator - Miami Pool House

You need 5+ years in curating private events, multitasking skills, talent acquisition experience, leadership, and relationship-building abilities. Tripleseat knowledge is essential; hospitality is a plus.

You will manage private events, oversee team performance, coordinate with cross-functional teams, handle bookings and contracts, and ensure client satisfaction, often working evenings and weekends.

Hospitality & Retail

Miami Beach

The Role... At Soho House the Head of Private Events will manage a team of Private Event Managers whilst building strong relationships with creatives in the region. The Head of Private Events will be managing and executing quality events and partnering with members, clients and partners to make them a success. The Head of Private Events manage and lead all planning and production for private events, including logistics, staffing and payroll, budget, operations and food & beverage. The Head of Private Events will report into the Managing Director of Operations. Main Duties... * Oversee the execution of private events for the entire region * Private events duties, including but not limited to booking events, creating contracts, BEO’s, sending proposals, catering and other as required. * Be the owner of Tripleseat, make administrative decisions for all current and future sites in North America. * Perform sales site visits with clients, including pre-event walk throughs. * Organize, store and update event contracts, receipts and day off request forms. * Email receipts to clients after events and address any questions and/or concerns in a timely manner. * Oversee team management including but not limited to recruitment, on-boarding, training, payroll and disciplinary procedures. * Work across all cross functional teams: Operations, design, content, creative, digital, events, partnerships to deliver on all objectives * Build and create a robust database of people within the community * Oversee staff performance, conducting appraisals and strategizing with leadership to assess performance and development while maintaining professional relations * Attend Heads of Departments meetings on a regular basis * May require working beyond normal office hours, including nights and weekends, depending on business need * Leader from the ground up by being present at occasional evening events, embracing a “roll-up-sleeves” attitude and doing what it takes to get the job done on budget and on time Requirements... * Minimum of 5+ years’ experience with curating and executing large and small bespoke private events * Ability to multitask and thrive in a high-volume and demanding fast-paced environment * Proven track record of identifying and acquiring top-tier talent for curated events * Leader, innovator and relationship builder * Hospitality experience a plus not a must * Must have Tripleseat experience Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

The Role...At Soho House the Head of Private Events will manage a team of Private Event Managers whilst building strong relationships with creatives in the region. The Head of Private Events will be managing and executing quality events and partnering with members, clients and partners to make them a success.The Head of Private Events manage and lead all planning and production for private events, including logistics, staffing and payroll, budget, operations and food & beverage.The Head of Private Events will report into the Managing Director of Operations.Main Duties... * Oversee the execution of private events for the entire region * Private events duties, including but not limited to booking events, creating contracts, BEO’s, sending proposals, catering and other as required. * Be the owner of Tripleseat, make administrative decisions for all current and future sites in North America. * Perform sales site visits with clients, including pre-event walk throughs. * Organize, store and update event contracts, receipts and day off request forms. * Email receipts to clients after events and address any questions and/or concerns in a timely manner. * Oversee team management including but not limited to recruitment, on-boarding, training, payroll and disciplinary procedures. * Work across all cross functional teams: Operations, design, content, creative, digital, events, partnerships to deliver on all objectives * Build and create a robust database of people within the community * Oversee staff performance, conducting appraisals and strategizing with leadership to assess performance and development while maintaining professional relations * Attend Heads of Departments meetings on a regular basis * May require working beyond normal office hours, including nights and weekends, depending on business need * Leader from the ground up by being present at occasional evening events, embracing a “roll-up-sleeves” attitude and doing what it takes to get the job done on budget and on time      Requirements... * Minimum of 5+ years’ experience with curating and executing large and small bespoke private events * Ability to multitask and thrive in a high-volume and demanding fast-paced environment * Proven track record of identifying and acquiring top-tier talent for curated events * Leader, innovator and relationship builder * Hospitality experience a plus not a must * Must have Tripleseat experience      Why work with us...Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Head of Private Events - Soho House & Co

Head of Private Events

You need 3+ years in a similar role, strong communication skills, problem-solving abilities, and flexibility for a demanding environment. Must lift 40 lbs and work on your feet for 8 hours.

You will greet members and guests, manage high-volume calls, assist with reservations, maintain a clean reception area, address guest concerns, and foster a positive atmosphere.

Toronto

The role… At Soho House, the Club Receptionist is responsible for welcoming, directing or signing in all members and guests to the property. As Club Reception, you will wear many hats and oversee the diverse portfolio of your local properties; reception desk and handle basic computer duties, host in the Restaurant and Rooftop, as well as performing Guest List responsibilities. A successful and experienced Club Receptionist, may also be responsible for training other members of the reception team. We hope that you’re a people person with excellent professional phone etiquette and a flair for making members and guests feel welcome! Main Duties * Ensure every member is welcomed by name (if local) and guest is welcomed with open arms and in a hospitable manner * Answer high-volume phone lines and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries * Well-versed on standard Q&A regarding menus, hours of operation and amenity availability/pricing * Maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet * Perform Guest List duties on the floor level, club and/or Rooftop (if applicable) * Support, redirect and problem solve in real-time to ensure any guest related concerns are addressed and action items have been set * Assist guests by checking/ retrieving their coats and/or items they left with the bell person * Build relationships with members and guests and communicate and red flags and positive feedback to management to assess * Influence a fun and positive atmosphere by being approachable and professional Required Skills/Qualifications * Minimum of 3+ years’ experience in a similar role. * Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. * OpenTable, Salesforce experience is a plus not a must * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment * Strong communication skills and ability to understand and follow written and verbal instructions * Flexible schedule and ability to work nights, weekends and holiday’s (as needed) Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry or lift at least 40 pounds. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

The role…At Soho House, the Club Receptionist is responsible for welcoming, directing or signing in all members and guests to the property. As Club Reception, you will wear many hats and oversee the diverse portfolio of your local properties; reception desk and handle basic computer duties, host in the Restaurant and Rooftop, as well as performing Guest List responsibilities.A successful and experienced Club Receptionist, may also be responsible for training other members of the reception team. We hope that you’re a people person with excellent professional phone etiquette and a flair for making members and guests feel welcome!Main Duties * Ensure every member is welcomed by name (if local) and guest is welcomed with open arms and in a hospitable manner * Answer high-volume phone lines and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries * Well-versed on standard Q&A regarding menus, hours of operation and amenity availability/pricing * Maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet * Perform Guest List duties on the floor level, club and/or Rooftop (if applicable) * Support, redirect and problem solve in real-time to ensure any guest related concerns are addressed and action items have been set * Assist guests by checking/ retrieving their coats and/or items they left with the bell person * Build relationships with members and guests and communicate and red flags and positive feedback to management to assess * Influence a fun and positive atmosphere by being approachable and professional      Required Skills/Qualifications * Minimum of 3+ years’ experience in a similar role. * Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. * OpenTable, Salesforce experience is a plus not a must * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment * Strong communication skills and ability to understand and follow written and verbal instructions * Flexible schedule and ability to work nights, weekends and holiday’s (as needed)      Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry or lift at least 40 pounds. * Occasionally kneel, bend, crouch and climb as required.      Why work with us...Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Club Receptionist - Soho House Toronto - Soho House & Co

&lt;strong&gt;The role…&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At Soho House, the &lt;strong&gt;Club Receptionist&lt;/strong&gt; is responsible for welcoming, directing or signing in all members and guests to the property. As Club Reception, you will wear many hats and oversee the diverse portfolio of your local properties; reception desk and handle basic computer duties, host in the Restaurant and Rooftop, as well as performing Guest List responsibilities.&lt;br&gt;&lt;br&gt;A successful and experienced Club Receptionist, may also be responsible for training other members of the reception team. We hope that you’re a people person with excellent professional phone etiquette and a flair for making members and guests feel welcome!&lt;br&gt;&lt;br&gt;&lt;strong&gt;Main Duties&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Ensure every member is welcomed by name (if local) and guest is welcomed with open arms and in a hospitable manner&lt;/li&gt;&lt;li&gt;Answer high-volume phone lines and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries&lt;/li&gt;&lt;li&gt;Well-versed on standard Q&amp;amp;A regarding menus, hours of operation and amenity availability/pricing&lt;/li&gt;&lt;li&gt;Maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet&lt;/li&gt;&lt;li&gt;Perform Guest List duties on the floor level, club and/or Rooftop (if applicable)&lt;/li&gt;&lt;li&gt;Support, redirect and problem solve in real-time to ensure any guest related concerns are addressed and action items have been set&lt;/li&gt;&lt;li&gt;Assist guests by checking/ retrieving their coats and/or items they left with the bell person&lt;/li&gt;&lt;li&gt;Build relationships with members and guests and communicate and red flags and positive feedback to management to assess&lt;/li&gt;&lt;li&gt;Influence a fun and positive atmosphere by being approachable and professional&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Required Skills/Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Minimum of 3+ years’ experience in a similar role.&lt;/li&gt;&lt;li&gt;Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities.&lt;/li&gt;&lt;li&gt;OpenTable, Salesforce experience is a plus not a must&lt;/li&gt;&lt;li&gt;Problem solving skills and bring conflict resolution to any anticipated or current matter&lt;/li&gt;&lt;li&gt;Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment&lt;/li&gt;&lt;li&gt;Strong communication skills and ability to understand and follow written and verbal instructions&lt;/li&gt;&lt;li&gt;Flexible schedule and ability to work nights, weekends and holiday’s (as needed)&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Physical Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Must be able to seize, grasp, turn and hold objects with hands.&lt;/li&gt;&lt;li&gt;Must be able to work on your feet for at least 8 hours.&lt;/li&gt;&lt;li&gt;Fast paced movements are required to go from one part of the club to others.&lt;/li&gt;&lt;li&gt;Must be able to move, pull, carry or lift at least 40 pounds.&lt;/li&gt;&lt;li&gt;Occasionally kneel, bend, crouch and climb as required.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Why work with us...&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Health Care: Full time employees are eligible for full benefits; Medical, Dental &amp;amp; Vision as well as Retirement fund with a 2% match&lt;/li&gt;&lt;li&gt;Paid Time Off: Full- Time Employees have sick day's + vacation days&lt;/li&gt;&lt;li&gt;Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically&lt;/li&gt;&lt;li&gt;Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability&lt;/li&gt;&lt;li&gt;Learning &amp;amp; Development: An extensive range of internally and externally run courses are available for all employees.&lt;/li&gt;&lt;li&gt;Cookhouse &amp;amp; House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.&lt;/li&gt;&lt;li&gt;Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.&lt;/li&gt;&lt;li&gt;Team Meal: Whilst on duty in our Houses &amp;amp; Restaurants you will be provided with a substantial meal free of charge.&lt;/li&gt;&lt;/ul&gt;

Club Receptionist - Soho House Toronto

You need 2+ years in administration, strong communication skills, Excel proficiency, flexibility, teamwork, and a background in hospitality or subscriptions is a plus. Availability for irregular hours is required.

You will handle correspondence, manage emails, organize meetings, conduct research, facilitate member communications, prepare reports, maintain schedules, and support events and Salesforce administration.

People, HR & Administration

Berlin

The venue… SOHO HOUSE BERLIN is a private members' club and hotel in a listed building in the heart of the capital. In addition to restaurants, a fitness studio, rooftop pool, in-house cinema and a spacious spa area, the hotel offers 65 rooms in various sizes, 20 flats and four lofts. In addition to Berlin and Great Britain, there are other houses in the USA, Toronto, Barcelona, Amsterdam, Istanbul and Mumbai. The SOHO HOUSE includes the concept store THE STORE X. THE STORE X is a platform for ideas and culture. The range includes fashion, art, design and also attracts a global community of creative people to 180 The Strand in London, Soho House Berlin and Soho Farmhouse in Oxfordshire. Our aim is to present a new kind of experience space that exceeds customer expectations of traditional retail and shopping. The role... The Membership Coordinator - Europe is a key player in cross-departmental/country organisation - planning and coordinating member communications and liaising daily between teams to provide updates, organise calendars and ensure tight alignment. The right candidate will have an innate level of organisation ad acute attention to details, with a solid understanding of membership communications tactics and storytelling. The role will be key in coordinating the EU agenda aligned to the directive of the EU MC Director, they will closely support to manage timelines, diaries, calendars and meeting needs. Reporting into the EU Membership & Communications Director; the Member Communications Assistant is responsible for implementing and executing the local member communications strategy for the EU. region. Main Duties And Responsibilities * Manage and execute all appropriate correspondence where required * Monitoring DMC’s emails and responding as per guidance set * Preparing communications EU wide * Liaising with the teams to manage deadlines and chase late submissions etc * Take notes and minutes during meetings * Conducting and/or preparing any basic research where advised * Organising meetings with clear diary management and issuing set agendas * Support membership and operational needs with the planning and execution of the member communications strategy for Houses, Restaurants, Hotels and Workspaces in the region – working closely with the Director. * Coordinate printed collateral and on-site messaging to members across the EU. * Conduct weekly reports (email metrics, social data) for the EU Director of Membership & Communications on local communication initiatives to ensure team learns and progression. * Diary Management, efficiency management of all meetings, send invites for meetings/zoom and manage scheduling conflict * General Enquires for Members * Salesforce Admin on Members * Presentation Building including on Prezi, Keynote * Travel booking in line with company policy * Support EU DMC on bigger event moments at the House Requirements... * A minimum of 2 years’ experience in relevant administration/coordination role(s) * Excellent written and verbal communication skills with an acute eye for detail * Energetic, flexible, collaborative and proactive; a team player who can positively and productively tackle strategic initiatives and immediate business needs, whilst always putting the member and the customer at the heart of what we do * Excellent organisational confidence in manipulating data in Excel, Google Docs and other planning tools * A natural inclination for proactivity, positivity, team work and collaboration * Can conform to shifting priorities, demands and timelines * Experience and background in a hospitality or subscription business a plus * This role may require working beyond normal office hours, including some nights and weekends, depending on business needs * This role will require spending time each day on the floor of the relevant House to be present for members and supporting team members Extras... * Travel: Role might require up to three EU trips per month (remote meetings will be preference where possible, where office location is required) * Openings: Support DMC & local teams with any arising tasks at openings * Languages: Business English is a must, one or more additional European language a plus Benefits... * 2 paid 'Volunteer Days' per calendar year (to support charitable causes). * Soho Friends Membership * Monthly movie screenings in the in-house cinema with current movies * Monthly workout opportunities (including inter-departmental). * Weekly Yoga/Pilates classes * 50% discount on our Cowshed products * Discounts with external providers (corporate benefits) We would like to point out that we will store and process your data within the scope of the application process in accordance with the provisions of the Federal Data Protection Act.

The venue…SOHO HOUSE BERLIN is a private members' club and hotel in a listed building in the heart of the capital. In addition to restaurants, a fitness studio, rooftop pool, in-house cinema and a spacious spa area, the hotel offers 65 rooms in various sizes, 20 flats and four lofts. In addition to Berlin and Great Britain, there are other houses in the USA, Toronto, Barcelona, Amsterdam, Istanbul and Mumbai. The SOHO HOUSE includes the concept store THE STORE X. THE STORE X is a platform for ideas and culture. The range includes fashion, art, design and also attracts a global community of creative people to 180 The Strand in London, Soho House Berlin and Soho Farmhouse in Oxfordshire. Our aim is to present a new kind of experience space that exceeds customer expectations of traditional retail and shopping.The role...The Membership Coordinator - Europe is a key player in cross-departmental/country organisation - planning and coordinating member communications and liaising daily between teams to provide updates, organise calendars and ensure tight alignment. The right candidate will have an innate level of organisation ad acute attention to details, with a solid understanding of membership communications tactics and storytelling. The role will be key in coordinating the EU agenda aligned to the directive of the EU MC Director, they will closely support to manage timelines, diaries, calendars and meeting needs. Reporting into the EU Membership & Communications Director; the Member Communications Assistant is responsible for implementing and executing the local member communications strategy for the EU. region.Main Duties And Responsibilities * Manage and execute all appropriate correspondence where required * Monitoring DMC’s emails and responding as per guidance set * Preparing communications EU wide * Liaising with the teams to manage deadlines and chase late submissions etc * Take notes and minutes during meetings * Conducting and/or preparing any basic research where advised * Organising meetings with clear diary management and issuing set agendas * Support membership and operational needs with the planning and execution of the member communications strategy for Houses, Restaurants, Hotels and Workspaces in the region – working closely with the Director. * Coordinate printed collateral and on-site messaging to members across the EU. * Conduct weekly reports (email metrics, social data) for the EU Director of Membership & Communications on local communication initiatives to ensure team learns and progression. * Diary Management, efficiency management of all meetings, send invites for meetings/zoom and manage scheduling conflict * General Enquires for Members * Salesforce Admin on Members * Presentation Building including on Prezi, Keynote * Travel booking in line with company policy * Support EU DMC on bigger event moments at the House      Requirements... * A minimum of 2 years’ experience in relevant administration/coordination role(s) * Excellent written and verbal communication skills with an acute eye for detail * Energetic, flexible, collaborative and proactive; a team player who can positively and productively tackle strategic initiatives and immediate business needs, whilst always putting the member and the customer at the heart of what we do * Excellent organisational confidence in manipulating data in Excel, Google Docs and other planning tools * A natural inclination for proactivity, positivity, team work and collaboration * Can conform to shifting priorities, demands and timelines * Experience and background in a hospitality or subscription business a plus * This role may require working beyond normal office hours, including some nights and weekends, depending on business needs * This role will require spending time each day on the floor of the relevant House to be present for members and supporting team members      Extras... * Travel: Role might require up to three EU trips per month (remote meetings will be preference where possible, where office location is required) * Openings: Support DMC & local teams with any arising tasks at openings * Languages: Business English is a must, one or more additional European language a plus      Benefits... * 2 paid 'Volunteer Days' per calendar year (to support charitable causes). * Soho Friends Membership * Monthly movie screenings in the in-house cinema with current movies * Monthly workout opportunities (including inter-departmental). * Weekly Yoga/Pilates classes * 50% discount on our Cowshed products * Discounts with external providers (corporate benefits)      We would like to point out that we will store and process your data within the scope of the application process in accordance with the provisions of the Federal Data Protection Act.

Membership Coordinator - Europe (m/f/d) - Soho House & Co

Membership Coordinator - Europe (m/f/d)

You need 15+ years in FP&A, strong leadership, communication skills, and hospitality experience. An MBA is preferred. Must excel in a fast-paced environment and travel 10%.

You will lead FP&A, oversee budgeting and forecasting, enhance financial processes, collaborate with leaders, manage a team, and drive data-driven insights for operational efficiency.

Business, Operations & Strategy

Banking & Finance

New York

The role… Soho House & Co.’s Finance team is responsible for driving strategic and financial decision-making processes across the Company. We partner with Senior Management and business unit leaders to analyse and drive short and long-term business performance. The Director of FP&A & Business Partnering, Americas is an integral part of the Group FP&A team and Americas Leadership Team which is responsible for defining and delivering the financial planning, reporting & analysis requirements of the business. In addition, this position is responsible for partnering with the COO, Regional Directors of Operations, and General Managers of sites to improve profitability of the business, with a focus on labour, COS, and variable expenses. This role will also support the CFO, Americas in reviewing & evaluating development models for planned future growth. This role reports into the CFO, Americas. Main Duties * Lead the Financial Planning and Analysis & Business Partnering team. Strategize and drive execution for ongoing processes including 5-year planning, budgeting, and forecasting, management performance & KPI reporting/dashboards, operational and financial analysis, business case development for initiatives, hindsight reviews, review & evaluation of business development models for future growth, and pre-opening budgets. Train and build business partnering skills of the FP&A team, which includes training and building financial acumen of general managers/operators and building simplified financial tools to support the business in managing costs in line with revenues. Establish consistent business partnering practices across the region. * Develop, implement, and maintain strong and robust systems and processes to support financial planning & analysis activities. Identify and implement improvements to the existing models, reports & processes to ensure they are robust, accurate, simplified, value-added and scalable for future growth. Ensuring all assumptions, inputs, and KPIs are clearly documented and establishing a regular process for reviewing all reports, inputs, and assumptions with key cross functional business partners. Where necessary build simple input sheets for business partners providing key inputs. Monitor data accuracy and drive continuous improvement. Consolidate and streamline reports where needed and ensure data is accompanied by insights. * Appropriately challenge current standards and redefine how work is performed by the team. Standardize and automate processes/reporting, expedite workflows, and develop FP&A and business partnering policies and procedures. Ensure team hits deadlines. * Work with Corporate Controller, Americas on shifting accounting/accrual responsibilities from FP&A/business partnering to accounting. * Drive operating efficiencies through prudent expense management across the Region and sites. Proactively develop initiatives with the operators/FP&A managers & work with head of procurement to lower costs while maintaining the highest standards of quality and without compromising member experience. Create key performance indicators and benchmarking reporting. * Continually partner and collaborate with, while effectively challenging, senior leaders within finance and cross functional business leaders to achieve strong results. * Recruit, hire, manage, develop, and mentor a best-in-class financial planning & analysis & business partnering team that is focused on providing the best member experience, improving operational efficiency, and delivering more profitable results. Develop the team to have a deeper understanding of the day-to-day site operations so they can constructively challenge, review, and support operators in improving results. Strong focus on flawless execution, building relationships across the business/functions globally and developing team/internal succession. * Oversees financial analysis and preparation of 5-year plan, budgets, forecasts, and consolidated financial statements. Integrate into cash flow forecasting model & build out balance sheet budgets/projections. * Directs the analysis of financial data to identify opportunities for improving financial performance. Trains the FP&A managers to do the same for their respective sites. * Develops annual and long-range business plans as required. * Collaborates with senior management in finance, operations, business development and executives, to develop strategic plans and frequent risk & opportunity analysis. * Develop monthly/quarterly/annual commercial results review packages. Prepare financial presentations/analysis on request of CFO, Americas. * Represents the Finance department in reviewing/modelling proposed business development activity, entry into new markets/businesses or business model changes. * Increase value-add of finance roles through commitment to continuous improvement of business financial results, processes, controls & efficiency. Provide meaningful input into review and evaluation of business results, past or proposed investments and business development models. * Leverage data-driven business analytics to improve financial performance (for example: revenue growth, labor optimization). * Use data visualization and other tools to translate data into management information and presentations for decision making. * Supports monthly budget/forecast variance analysis and financial close process activities. * Support CFO Americas or COO on ad-hoc projects/analysis. Required Skills/Qualifications * 15+ years of relevant experience in FP&A, financial forecasting, modeling, business partnering, strategic planning, and financial analysis experience in a multi-location, multiple revenue stream, complex organization with progressively greater leadership responsibility. * An undergraduate degree in accounting, finance, business, or equivalent is required. MBA or other advanced finance degree (or equivalent) strongly preferred. * Demonstrated proficiency communicating verbally and in writing both within the corporation and externally. Able to flex communication style and information communicated to the audience. Has executive presence. * Experience in hospitality is preferred. Experience in a public company is preferred but not required. * Advanced leadership and management skills with a proven ability to motivate and develop others, resolve conflict, prioritize competing demands, and manage time. * Strong interpersonal skills including demonstrated ability create and maintain collaborative professional relationships and establish trust/credibility. * Proven track-record of delivering tangible financial results through business partnership/advice/support. * Ability to work in a fast-paced environment and handle multiple tasks concurrently. Hands-on leader who is willing to get into the details and perform complex analysis as needed. * Demonstrate work ethic, energy, and capacity, consistently perform and lead in a dynamic, challenging, demanding business environment. Proactive, responsive, and readily available to “get the job” done. * Available to travel throughout the Americas, ~ 10% travel. * Strong return on investment and cash flow analysis skills. * Strong project and process management skills. * Expert proficiency with Microsoft Office Suite (i.e. Excel, Word, and PowerPoint). Extensive experience preparing presentations and reports for an executive audience Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry, or lift at least 40 pounds. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $250,000—$275,000 USD

The role…Soho House & Co.’s Finance team is responsible for driving strategic and financial decision-making processes across the Company. We partner with Senior Management and business unit leaders to analyse and drive short and long-term business performance. The Director of FP&A & Business Partnering, Americas is an integral part of the Group FP&A team and Americas Leadership Team which is responsible for defining and delivering the financial planning, reporting & analysis requirements of the business. In addition, this position is responsible for partnering with the COO, Regional Directors of Operations, and General Managers of sites to improve profitability of the business, with a focus on labour, COS, and variable expenses. This role will also support the CFO, Americas in reviewing & evaluating development models for planned future growth. This role reports into the CFO, Americas.Main Duties * Lead the Financial Planning and Analysis & Business Partnering team. Strategize and drive execution for ongoing processes including 5-year planning, budgeting, and forecasting, management performance & KPI reporting/dashboards, operational and financial analysis, business case development for initiatives, hindsight reviews, review & evaluation of business development models for future growth, and pre-opening budgets. Train and build business partnering skills of the FP&A team, which includes training and building financial acumen of general managers/operators and building simplified financial tools to support the business in managing costs in line with revenues. Establish consistent business partnering practices across the region. * Develop, implement, and maintain strong and robust systems and processes to support financial planning & analysis activities. Identify and implement improvements to the existing models, reports & processes to ensure they are robust, accurate, simplified, value-added and scalable for future growth. Ensuring all assumptions, inputs, and KPIs are clearly documented and establishing a regular process for reviewing all reports, inputs, and assumptions with key cross functional business partners. Where necessary build simple input sheets for business partners providing key inputs. Monitor data accuracy and drive continuous improvement. Consolidate and streamline reports where needed and ensure data is accompanied by insights. * Appropriately challenge current standards and redefine how work is performed by the team. Standardize and automate processes/reporting, expedite workflows, and develop FP&A and business partnering policies and procedures. Ensure team hits deadlines. * Work with Corporate Controller, Americas on shifting accounting/accrual responsibilities from FP&A/business partnering to accounting. * Drive operating efficiencies through prudent expense management across the Region and sites. Proactively develop initiatives with the operators/FP&A managers & work with head of procurement to lower costs while maintaining the highest standards of quality and without compromising member experience. Create key performance indicators and benchmarking reporting. * Continually partner and collaborate with, while effectively challenging, senior leaders within finance and cross functional business leaders to achieve strong results. * Recruit, hire, manage, develop, and mentor a best-in-class financial planning & analysis & business partnering team that is focused on providing the best member experience, improving operational efficiency, and delivering more profitable results. Develop the team to have a deeper understanding of the day-to-day site operations so they can constructively challenge, review, and support operators in improving results. Strong focus on flawless execution, building relationships across the business/functions globally and developing team/internal succession. * Oversees financial analysis and preparation of 5-year plan, budgets, forecasts, and consolidated financial statements. Integrate into cash flow forecasting model & build out balance sheet budgets/projections. * Directs the analysis of financial data to identify opportunities for improving financial performance. Trains the FP&A managers to do the same for their respective sites. * Develops annual and long-range business plans as required. * Collaborates with senior management in finance, operations, business development and executives, to develop strategic plans and frequent risk & opportunity analysis. * Develop monthly/quarterly/annual commercial results review packages. Prepare financial presentations/analysis on request of CFO, Americas. * Represents the Finance department in reviewing/modelling proposed business development activity, entry into new markets/businesses or business model changes. * Increase value-add of finance roles through commitment to continuous improvement of business financial results, processes, controls & efficiency. Provide meaningful input into review and evaluation of business results, past or proposed investments and business development models. * Leverage data-driven business analytics to improve financial performance (for example: revenue growth, labor optimization). * Use data visualization and other tools to translate data into management information and presentations for decision making. * Supports monthly budget/forecast variance analysis and financial close process activities. * Support CFO Americas or COO on ad-hoc projects/analysis.      Required Skills/Qualifications * 15+ years of relevant experience in FP&A, financial forecasting, modeling, business partnering, strategic planning, and financial analysis experience in a multi-location, multiple revenue stream, complex organization with progressively greater leadership responsibility. * An undergraduate degree in accounting, finance, business, or equivalent is required. MBA or other advanced finance degree (or equivalent) strongly preferred. * Demonstrated proficiency communicating verbally and in writing both within the corporation and externally. Able to flex communication style and information communicated to the audience. Has executive presence. * Experience in hospitality is preferred. Experience in a public company is preferred but not required. * Advanced leadership and management skills with a proven ability to motivate and develop others, resolve conflict, prioritize competing demands, and manage time. * Strong interpersonal skills including demonstrated ability create and maintain collaborative professional relationships and establish trust/credibility. * Proven track-record of delivering tangible financial results through business partnership/advice/support. * Ability to work in a fast-paced environment and handle multiple tasks concurrently. Hands-on leader who is willing to get into the details and perform complex analysis as needed. * Demonstrate work ethic, energy, and capacity, consistently perform and lead in a dynamic, challenging, demanding business environment. Proactive, responsive, and readily available to “get the job” done. * Available to travel throughout the Americas, ~ 10% travel. * Strong return on investment and cash flow analysis skills. * Strong project and process management skills. * Expert proficiency with Microsoft Office Suite (i.e. Excel, Word, and PowerPoint). Extensive experience preparing presentations and reports for an executive audience      Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry, or lift at least 40 pounds. * Occasionally kneel, bend, crouch and climb as required.      Why work with us...Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.      In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$250,000—$275,000 USD

Director of FP&A & Business Partnering - Soho House & Co

&lt;strong&gt;The role…&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Soho House &amp;amp; Co.’s Finance team is responsible for driving strategic and financial decision-making processes across the Company. We partner with Senior Management and business unit leaders to analyse and drive short and long-term business performance. The Director of FP&amp;amp;A &amp;amp; Business Partnering, Americas is an integral part of the Group FP&amp;amp;A team and Americas Leadership Team which is responsible for defining and delivering the financial planning, reporting &amp;amp; analysis requirements of the business. In addition, this position is responsible for partnering with the COO, Regional Directors of Operations, and General Managers of sites to improve profitability of the business, with a focus on labour, COS, and variable expenses. This role will also support the CFO, Americas in reviewing &amp;amp; evaluating development models for planned future growth. This role reports into the CFO, Americas.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Main Duties&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Lead the Financial Planning and Analysis &amp;amp; Business Partnering team. Strategize and drive execution for ongoing processes including 5-year planning, budgeting, and forecasting, management performance &amp;amp; KPI reporting/dashboards, operational and financial analysis, business case development for initiatives, hindsight reviews, review &amp;amp; evaluation of business development models for future growth, and pre-opening budgets. Train and build business partnering skills of the FP&amp;amp;A team, which includes training and building financial acumen of general managers/operators and building simplified financial tools to support the business in managing costs in line with revenues. Establish consistent business partnering practices across the region.&lt;/li&gt;&lt;li&gt;Develop, implement, and maintain strong and robust systems and processes to support financial planning &amp;amp; analysis activities. Identify and implement improvements to the existing models, reports &amp;amp; processes to ensure they are robust, accurate, simplified, value-added and scalable for future growth. Ensuring all assumptions, inputs, and KPIs are clearly documented and establishing a regular process for reviewing all reports, inputs, and assumptions with key cross functional business partners. Where necessary build simple input sheets for business partners providing key inputs. Monitor data accuracy and drive continuous improvement. Consolidate and streamline reports where needed and ensure data is accompanied by insights.&lt;/li&gt;&lt;li&gt;Appropriately challenge current standards and redefine how work is performed by the team. Standardize and automate processes/reporting, expedite workflows, and develop FP&amp;amp;A and business partnering policies and procedures. Ensure team hits deadlines.&lt;/li&gt;&lt;li&gt;Work with Corporate Controller, Americas on shifting accounting/accrual responsibilities from FP&amp;amp;A/business partnering to accounting.&lt;/li&gt;&lt;li&gt;Drive operating efficiencies through prudent expense management across the Region and sites. Proactively develop initiatives with the operators/FP&amp;amp;A managers &amp;amp; work with head of procurement to lower costs while maintaining the highest standards of quality and without compromising member experience. Create key performance indicators and benchmarking reporting.&lt;/li&gt;&lt;li&gt;Continually partner and collaborate with, while effectively challenging, senior leaders within finance and cross functional business leaders to achieve strong results.&lt;/li&gt;&lt;li&gt;Recruit, hire, manage, develop, and mentor a best-in-class financial planning &amp;amp; analysis &amp;amp; business partnering team that is focused on providing the best member experience, improving operational efficiency, and delivering more profitable results. Develop the team to have a deeper understanding of the day-to-day site operations so they can constructively challenge, review, and support operators in improving results. Strong focus on flawless execution, building relationships across the business/functions globally and developing team/internal succession.&lt;/li&gt;&lt;li&gt;Oversees financial analysis and preparation of 5-year plan, budgets, forecasts, and consolidated financial statements. Integrate into cash flow forecasting model &amp;amp; build out balance sheet budgets/projections.&lt;/li&gt;&lt;li&gt;Directs the analysis of financial data to identify opportunities for improving financial performance. Trains the FP&amp;amp;A managers to do the same for their respective sites.&lt;/li&gt;&lt;li&gt;Develops annual and long-range business plans as required.&lt;/li&gt;&lt;li&gt;Collaborates with senior management in finance, operations, business development and executives, to develop strategic plans and frequent risk &amp;amp; opportunity analysis.&lt;/li&gt;&lt;li&gt;Develop monthly/quarterly/annual commercial results review packages. Prepare financial presentations/analysis on request of CFO, Americas.&lt;/li&gt;&lt;li&gt;Represents the Finance department in reviewing/modelling proposed business development activity, entry into new markets/businesses or business model changes.&lt;/li&gt;&lt;li&gt;Increase value-add of finance roles through commitment to continuous improvement of business financial results, processes, controls &amp;amp; efficiency. Provide meaningful input into review and evaluation of business results, past or proposed investments and business development models.&lt;/li&gt;&lt;li&gt;Leverage data-driven business analytics to improve financial performance (for example: revenue growth, labor optimization).&lt;/li&gt;&lt;li&gt;Use data visualization and other tools to translate data into management information and presentations for decision making.&lt;/li&gt;&lt;li&gt;Supports monthly budget/forecast variance analysis and financial close process activities.&lt;/li&gt;&lt;li&gt;Support CFO Americas or COO on ad-hoc projects/analysis.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Required Skills/Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;15+ years of relevant experience in FP&amp;amp;A, financial forecasting, modeling, business partnering, strategic planning, and financial analysis experience in a multi-location, multiple revenue stream, complex organization with progressively greater leadership responsibility.&lt;/li&gt;&lt;li&gt;An undergraduate degree in accounting, finance, business, or equivalent is required. MBA or other advanced finance degree (or equivalent) strongly preferred.&lt;/li&gt;&lt;li&gt;Demonstrated proficiency communicating verbally and in writing both within the corporation and externally. Able to flex communication style and information communicated to the audience. Has executive presence.&lt;/li&gt;&lt;li&gt;Experience in hospitality is preferred. Experience in a public company is preferred but not required.&lt;/li&gt;&lt;li&gt;Advanced leadership and management skills with a proven ability to motivate and develop others, resolve conflict, prioritize competing demands, and manage time.&lt;/li&gt;&lt;li&gt;Strong interpersonal skills including demonstrated ability create and maintain collaborative professional relationships and establish trust/credibility.&lt;/li&gt;&lt;li&gt;Proven track-record of delivering tangible financial results through business partnership/advice/support.&lt;/li&gt;&lt;li&gt;Ability to work in a fast-paced environment and handle multiple tasks concurrently. Hands-on leader who is willing to get into the details and perform complex analysis as needed.&lt;/li&gt;&lt;li&gt;Demonstrate work ethic, energy, and capacity, consistently perform and lead in a dynamic, challenging, demanding business environment. Proactive, responsive, and readily available to “get the job” done.&lt;/li&gt;&lt;li&gt;Available to travel throughout the Americas, ~ 10% travel.&lt;/li&gt;&lt;li&gt;Strong return on investment and cash flow analysis skills.&lt;/li&gt;&lt;li&gt;Strong project and process management skills.&lt;/li&gt;&lt;li&gt;Expert proficiency with Microsoft Office Suite (i.e. Excel, Word, and PowerPoint). Extensive experience preparing presentations and reports for an executive audience&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Physical Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Must be able to seize, grasp, turn and hold objects with hands.&lt;/li&gt;&lt;li&gt;Must be able to work on your feet for at least 8 hours.&lt;/li&gt;&lt;li&gt;Fast paced movements are required to go from one part of the club to others.&lt;/li&gt;&lt;li&gt;Must be able to move, pull, carry, or lift at least 40 pounds.&lt;/li&gt;&lt;li&gt;Occasionally kneel, bend, crouch and climb as required.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Why work with us...&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental &amp;amp; Vision as well as Retirement fund with a 2% match&lt;/li&gt;&lt;li&gt;Paid Time Off: Full- Time Employees have sick day's + vacation days&lt;/li&gt;&lt;li&gt;Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically&lt;/li&gt;&lt;li&gt;Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability&lt;/li&gt;&lt;li&gt;Learning &amp;amp; Development: An extensive range of internally and externally run courses are available for all employees.&lt;/li&gt;&lt;li&gt;Cookhouse &amp;amp; House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.&lt;/li&gt;&lt;li&gt;Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.&lt;/li&gt;&lt;li&gt;Team Meal: Whilst on duty in our Houses &amp;amp; Restaurants you will be provided with a substantial meal free of charge.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.&lt;br&gt;&lt;br&gt;Pay Range&lt;br&gt;&lt;br&gt;$250,000—$275,000 USD

Soho House & Co

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