FAQs
What is the working schedule for the Spa Receptionist position?
The Spa Receptionist position is part-time, requiring 24 hours per week.
What should I expect during the members' check-in experience?
You will greet members in a friendly, professional, and customer-service oriented manner, as the check-in experience is crucial to their overall stay.
Will I be trained on the treatments and products offered at the spa?
Yes, you will receive guidance on the full range of treatments, products, and facilities available at our spa through consultation with our beauticians.
What benefits does the Spa Receptionist role offer?
Benefits include 2 paid 'Volunteer Days' per year, a Soho Friends Membership, monthly movie screenings, workout opportunities, weekly Yoga/Pilates classes, a 50% discount on Cowshed products, one fully paid moving day per year, and discounts with external providers.
Is previous experience in hospitality required for this role?
While previous experience in hospitality is preferred, possessing a natural hospitality charm and a customer-service mindset is essential.
Are there any opportunities for growth within the company?
Yes, as part of the Soho House team, you will have a platform to connect, grow, and make an impact within the organization.
Do I need to have specific qualifications or certifications to apply?
While specific qualifications are not mentioned, a strong customer service orientation and a welcoming demeanor are important for this role.
What is the atmosphere like at SOHO HOUSE BERLIN?
The atmosphere is vibrant and community-focused, attracting a global community of creative individuals and offering a unique experience that exceeds traditional retail expectations.
Will my personal data be handled securely during the application process?
Yes, your data will be stored and processed in accordance with the provisions of the Federal Data Protection Act during the application process.