Medium

👋 Hello, we’re Toppan Digital Language. 

🔊 Our mission is to help the world's best companies with high-risk, business-critical content sell with confidence in any language. Founded in May 2021, we're the 10th largest language solutions provider in the UK.

🔵 Our goal is crystal clear - to be the #1 language partner of choice for companies in life sciences and healthcare, financial and legal services, market insights and consumer brands. 

🏯 Headquartered in London, our ambition is proudly backed by Toppan Inc., a Japanese-listed (TYO: 7911) Nikkei 225 global leader in content distribution. As a wholly owned subsidiary of a publicly traded company with an annual R&D spend of US$200m, we are part of a global team of 55,000 people. 

🧵 Putting our customers at the heart of what we do, we tailor innovative language solutions with the right teams and the right tech to best meet our customers’ needs with specialism, speed, scale, and security.

🤝 We are obsessed with our clients’ success, and as importantly, our employees’. We want to build a reputable business that attracts, develops, and retains exceptional talent in our industry. Our values reflect the thinking of our founders who have decades of trusted industry and localization expertise. They act as a major force in shaping our company culture: an entrepreneurial spirit that embraces a growth mindset and an ethos of inspiring excellence. We want our teams and leaders to bring their best each day.

💙 We also love our Mondays and celebrate our Fridays. If you like teams guided by shared ambition, humility, and diversity, speak with us - there could be a fit for you here.

Technology

Toppan Digital Language

You need a Bachelor's in a relevant field, 5+ years in product management, Agile experience, strong analytical and communication skills, technical acumen, and a customer-centric mindset.

You will develop product strategy, manage roadmaps and backlogs, collaborate cross-functionally, focus on user experience, analyze markets, track KPIs, engage stakeholders, and manage budgets.

IT & Cybersecurity

Product

Madrid

<div>
 <div>
  <div>
   <h2 class="jobSectionHeader"><b>COMPANY DESCRIPTION &amp; JOB PURPOSE</b></h2>
  </div>
  <div>
   <p>Hello, we’re Toppan Digital Language. We’re a language solutions provider that’s enabled by tech. Our mission is to help global companies with high-risk, business-critical content sell with confidence in any language.</p>
   <p></p>
   <p><br> We aim to be the #1 localization partner for companies in life sciences and healthcare, market insights, consumer brands, financial and legal services. Our ambition is proudly backed by Toppan Inc., a worldwide leader in content distribution with a global team of more than 50,000 employees.</p>
   <p></p>
   <p><br> Operating globally, we design language solutions with the best teams and the best tech to meet our customers’ needs at speed, at scale—securely. We are obsessed with our clients’ success, and as importantly, our employees’. We want to build a reputable firm that attracts, develops, and retains exceptional talent in our industry. Our values reflect the thinking of our founders who have decades of trusted industry and localization expertise. They act as a major force in shaping our company culture: an entrepreneurial spirit that embraces a growth mindset and an ethos of inspiring excellence. We want our teams and leaders to bring their best each day!</p>
   <p></p>
   <p><b><br> THE ROLE</b></p>
   <p>We are seeking a talented and driven Product Manager to oversee our technology suite, primarily focused on our Translation Management System (TMS) and AI-driven tools, including Machine Translation (MT). The successful candidate will be responsible for defining the product vision, strategy, and roadmap to enhance our offerings and drive operational efficiency. You will collaborate with cross-functional teams including engineering, design, marketing, and sales to ensure the successful development and delivery of innovative solutions that meet customer needs and align with business goals.</p>
  </div>
 </div>
 <div>
  <div>
   <h2 class="jobSectionHeader"><b>ACCOUNTABILITIES AND RESPONSIBILITIES</b></h2>
  </div>
  <div>
   <ul>
    <li><b>Product Strategy Development</b>: Contribute to the product vision and strategy for the technology suite, aligning with overall company goals and market needs.</li>
    <li><b>Roadmap Management</b>: Develop and maintain a product roadmap aligned to the Product Strategy that prioritizes features, improvements, and new initiatives based on customer feedback, market research, and business objectives.</li>
    <li><b>Product Backlog Management</b>: Work closely with business stakeholders, solutions team, engineering, R&amp;D Team and other stakeholders to write, refine and triage product backlog items to accelerate the delivery of the roadmap via Release Train</li>
    <li><b>Ownership of requirements definition</b> and solution delivery across product initiatives. Accountable for ensuring solutions are both valuable and viable.</li>
    <li><b>Cross-Functional Collaboration</b>: Work closely with engineering, design, and other stakeholders to ensure timely and high-quality product releases. Facilitate communication and collaboration among teams.</li>
    <li><b>User Experience Focus</b>: Advocate for the user experience by conducting user research, gathering feedback, and incorporating insights into product development.</li>
    <li><b>Market Analysis</b>: Analyze industry trends, competitor offerings, and customer needs to inform product decisions and identify opportunities for innovation.</li>
    <li><b>Performance Metrics</b>: Establish and track key performance indicators (KPIs) to measure the success of product initiatives and inform future improvements.</li>
    <li><b>Stakeholder Engagement</b>: Communicate product updates and strategic initiatives to stakeholders, ensuring alignment and transparency across the organization.</li>
    <li><b>Budget Management</b>: Manage product budgets, ensuring resources are allocated effectively to meet project timelines and quality standards. R&amp;D Team budget is allocated to the Dev Direction, to drive maximizing opportunities versus costs.</li>
   </ul>
  </div>
 </div>
 <div>
  <div>
   <h2 class="jobSectionHeader"><b>QUALIFICATIONS AND EXPERIENCE</b></h2>
  </div>
  <div>
   <ul>
    <li>Education: Bachelor’s degree in Computer Science, Business, Linguistics, or a related field. A Master’s degree or MBA is a plus.</li>
    <li>Experience: Minimum 5 years of experience in product management, preferably in the technology sector with a focus on SaaS, translation, or AI applications.</li>
    <li>Domain Knowledge: Familiarity with translation management systems, machine translation, and other language services technology is highly desirable.</li>
    <li>Agile Methodologies: Experience working in Agile/Scrum environments with a proven track record of successfully launching products.</li>
   </ul>
  </div>
 </div>
 <div>
  <div>
   <h2 class="jobSectionHeader"><b>SKILLS</b></h2>
  </div>
  <div>
   <ul>
    <li><b>Analytical Skills: </b>Strong analytical and problem-solving skills with the ability to interpret complex data and make informed decisions.</li>
    <li><b>Communication Skills: </b>Excellent verbal and written communication skills, capable of articulating complex concepts to diverse audiences.</li>
    <li><b>Release Management prioritizes: </b>Owns the Backlog and helps planning the Release Items by driving the Definition of Ready. Assists the R&amp;D Team to ensure timely delivery of the Release Train according to Agile methodologies.</li>
    <li><b>Customer-Centric Mindset: </b>Deep understanding of customer needs and the ability to translate them into actionable product features and enhancements.</li>
    <li><b>Technical Acumen: </b>Strong technical background to collaborate effectively with engineering teams, understand product architecture, and evaluate technical feasibility.</li>
    <li><b>Leadership: </b>Ability to lead and inspire cross-functional teams, fostering a collaborative environment to drive innovation and execution.</li>
    <li><b>Embraces </b>the<b> Agile </b>philosophy<b>.</b></li>
   </ul>
   <p></p>
   <p><b><br> Toppan Digital Language is committed to equality in employment and is able to consider any necessary adjustments during the recruitment process.</b></p>
  </div>
 </div>
</div>
<p></p>


 
  
   COMPANY DESCRIPTION & JOB PURPOSE
  
  
   Hello, we’re Toppan Digital Language. We’re a language solutions provider that’s enabled by tech. Our mission is to help global companies with high-risk, business-critical content sell with confidence in any language.
   
    We aim to be the #1 localization partner for companies in life sciences and healthcare, market insights, consumer brands, financial and legal services. Our ambition is proudly backed by Toppan Inc., a worldwide leader in content distribution with a global team of more than 50,000 employees.
   
    Operating globally, we design language solutions with the best teams and the best tech to meet our customers’ needs at speed, at scale—securely. We are obsessed with our clients’ success, and as importantly, our employees’. We want to build a reputable firm that attracts, develops, and retains exceptional talent in our industry. Our values reflect the thinking of our founders who have decades of trusted industry and localization expertise. They act as a major force in shaping our company culture: an entrepreneurial spirit that embraces a growth mindset and an ethos of inspiring excellence. We want our teams and leaders to bring their best each day!
   
    THE ROLE
   We are seeking a talented and driven Product Manager to oversee our technology suite, primarily focused on our Translation Management System (TMS) and AI-driven tools, including Machine Translation (MT). The successful candidate will be responsible for defining the product vision, strategy, and roadmap to enhance our offerings and drive operational efficiency. You will collaborate with cross-functional teams including engineering, design, marketing, and sales to ensure the successful development and delivery of innovative solutions that meet customer needs and align with business goals.
  
 
 
  
   ACCOUNTABILITIES AND RESPONSIBILITIES
  
  
   
    Product Strategy Development: Contribute to the product vision and strategy for the technology suite, aligning with overall company goals and market needs.
    Roadmap Management: Develop and maintain a product roadmap aligned to the Product Strategy that prioritizes features, improvements, and new initiatives based on customer feedback, market research, and business objectives.
    Product Backlog Management: Work closely with business stakeholders, solutions team, engineering, R&D Team and other stakeholders to write, refine and triage product backlog items to accelerate the delivery of the roadmap via Release Train
    Ownership of requirements definition and solution delivery across product initiatives. Accountable for ensuring solutions are both valuable and viable.
    Cross-Functional Collaboration: Work closely with engineering, design, and other stakeholders to ensure timely and high-quality product releases. Facilitate communication and collaboration among teams.
    User Experience Focus: Advocate for the user experience by conducting user research, gathering feedback, and incorporating insights into product development.
    Market Analysis: Analyze industry trends, competitor offerings, and customer needs to inform product decisions and identify opportunities for innovation.
    Performance Metrics: Establish and track key performance indicators (KPIs) to measure the success of product initiatives and inform future improvements.
    Stakeholder Engagement: Communicate product updates and strategic initiatives to stakeholders, ensuring alignment and transparency across the organization.
    Budget Management: Manage product budgets, ensuring resources are allocated effectively to meet project timelines and quality standards. R&D Team budget is allocated to the Dev Direction, to drive maximizing opportunities versus costs.
   
  
 
 
  
   QUALIFICATIONS AND EXPERIENCE
  
  
   
    Education: Bachelor’s degree in Computer Science, Business, Linguistics, or a related field. A Master’s degree or MBA is a plus.
    Experience: Minimum 5 years of experience in product management, preferably in the technology sector with a focus on SaaS, translation, or AI applications.
    Domain Knowledge: Familiarity with translation management systems, machine translation, and other language services technology is highly desirable.
    Agile Methodologies: Experience working in Agile/Scrum environments with a proven track record of successfully launching products.
   
  
 
 
  
   SKILLS
  
  
   
    Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret complex data and make informed decisions.
    Communication Skills: Excellent verbal and written communication skills, capable of articulating complex concepts to diverse audiences.
    Release Management prioritizes: Owns the Backlog and helps planning the Release Items by driving the Definition of Ready. Assists the R&D Team to ensure timely delivery of the Release Train according to Agile methodologies.
    Customer-Centric Mindset: Deep understanding of customer needs and the ability to translate them into actionable product features and enhancements.
    Technical Acumen: Strong technical background to collaborate effectively with engineering teams, understand product architecture, and evaluate technical feasibility.
    Leadership: Ability to lead and inspire cross-functional teams, fostering a collaborative environment to drive innovation and execution.
    Embraces the Agile philosophy.
   
   
    Toppan Digital Language is committed to equality in employment and is able to consider any necessary adjustments during the recruitment process.
  
 



Product Manager - Toppan Digital Language

Product Manager

You need a relevant degree or equivalent experience, fluent English, 2+ years’ project management in regulated industries, strong IT skills, excellent communication, and proactive team spirit.

You will manage translation projects, determine resource needs, resolve issues, collaborate with teams, uphold quality standards, and mentor junior colleagues.

<div>
 <div>
  <div>
   <h2 class="jobSectionHeader"><b>COMPANY DESCRIPTION &amp; JOB PURPOSE</b></h2>
  </div>
  <div>
   <p>Hello, we’re Toppan Digital Language. We’re a language solutions provider that’s enabled by tech. Our mission is to help global companies with high-risk, business-critical content sell with confidence in any language.</p>
   <p></p>
   <p><br> We aim to be the #1 localization partner for companies in life sciences and healthcare, market insights, consumer brands, financial and legal services. Our ambition is proudly backed by Toppan Inc., a worldwide leader in content distribution with a global team of more than 50,000 employees.</p>
   <p></p>
   <p><br> Operating globally, we design language solutions with the best teams and the best tech to meet our customers’ needs at speed, at scale—securely. We are obsessed with our clients’ success, and as importantly, our employees’. We want to build a reputable firm that attracts, develops, and retains exceptional talent in our industry. Our values reflect the thinking of our founders who have decades of trusted industry and localization expertise. They act as a major force in shaping our company culture: an entrepreneurial spirit that embraces a growth mindset and an ethos of inspiring excellence. We want our teams and leaders to bring their best each day!</p>
   <p></p>
   <p><br> Due to continued growth in our client base, we are seeking an experienced Localization Project Manager to lead and/or support relationship building and project delivery for clients operating in the regulated industries and governmental space such as financial services, legal, life sciences, healthcare, market insights. This is a great opportunity to work in a dynamic, creative and multicultural environment.</p>
   <p></p>
   <p><b><br> Location</b>: Madrid</p>
   <p><b> Working model</b>: Hybrid (3 days in the office, 2 days at home)</p>
  </div>
 </div>
 <p></p>
 <div>
  <div>
   <br>
   <h2 class="jobSectionHeader"><b> ACCOUNTABILITIES AND RESPONSIBILITIES</b></h2>
  </div>
  <div>
   <ul>
    <li>Independently lead and effectively manage the full lifecycle of translations projects for highly market insights from inception to completion</li>
    <li>Determine resource requirements and optimal cost structure based on objectives and operational needs</li>
    <li>Proactively lead the identification of any potential issues and resolve and close identified gaps.</li>
    <li>Work closely and diligently with Vendor Management, Operations and Business Development teams</li>
    <li>Ensure project resources maintain a high level of quality and professional and ethical standards</li>
    <li>Participate in mentoring or training of junior colleagues</li>
   </ul>
  </div>
 </div>
 <p></p>
 <div>
  <br>
  <div>
   <h2 class="jobSectionHeader"><b>QUALIFICATIONS AND EXPERIENCE</b></h2>
  </div>
  <div>
   <ul>
    <li>University degree in relevant discipline (translation, languages) or equivalent experience</li>
    <li>Fluent <b>English </b>spoken and written</li>
    <li>2+ years of project management experience</li>
    <li>Experience with Regulated Industries clients preferred</li>
   </ul>
  </div>
 </div><br>
 <p></p>
 <div>
  <div>
   <h2 class="jobSectionHeader"><b>SKILLS</b></h2>
  </div>
  <div>
   <ul>
    <li>Excellent communication and interpersonal skills</li>
    <li>Ability to adapt to a rapidly changing and growing business</li>
    <li>Strong IT skills, advanced knowledge of CAT tools and understanding of MT</li>
    <li>Strong communication skills including presentation/meeting facilitation</li>
    <li>Ability to take initiative in resolving queries/issues</li>
    <li>Responsibility and accountability in client-facing situations</li>
    <li>Excellent time management and organizational skills</li>
    <li>Proactive and flexible team player</li>
   </ul>
   <p></p>
   <p><b><br> Toppan Digital Language is committed to equality in employment and is able to consider any necessary adjustments during the recruitment process.</b></p>
  </div>
 </div>
</div>


 
  
   COMPANY DESCRIPTION & JOB PURPOSE
  
  
   Hello, we’re Toppan Digital Language. We’re a language solutions provider that’s enabled by tech. Our mission is to help global companies with high-risk, business-critical content sell with confidence in any language.
   
    We aim to be the #1 localization partner for companies in life sciences and healthcare, market insights, consumer brands, financial and legal services. Our ambition is proudly backed by Toppan Inc., a worldwide leader in content distribution with a global team of more than 50,000 employees.
   
    Operating globally, we design language solutions with the best teams and the best tech to meet our customers’ needs at speed, at scale—securely. We are obsessed with our clients’ success, and as importantly, our employees’. We want to build a reputable firm that attracts, develops, and retains exceptional talent in our industry. Our values reflect the thinking of our founders who have decades of trusted industry and localization expertise. They act as a major force in shaping our company culture: an entrepreneurial spirit that embraces a growth mindset and an ethos of inspiring excellence. We want our teams and leaders to bring their best each day!
   
    Due to continued growth in our client base, we are seeking an experienced Localization Project Manager to lead and/or support relationship building and project delivery for clients operating in the regulated industries and governmental space such as financial services, legal, life sciences, healthcare, market insights. This is a great opportunity to work in a dynamic, creative and multicultural environment.
   
    Location: Madrid
    Working model: Hybrid (3 days in the office, 2 days at home)
  
 
 
 
  
   
    ACCOUNTABILITIES AND RESPONSIBILITIES
  
  
   
    Independently lead and effectively manage the full lifecycle of translations projects for highly market insights from inception to completion
    Determine resource requirements and optimal cost structure based on objectives and operational needs
    Proactively lead the identification of any potential issues and resolve and close identified gaps.
    Work closely and diligently with Vendor Management, Operations and Business Development teams
    Ensure project resources maintain a high level of quality and professional and ethical standards
    Participate in mentoring or training of junior colleagues
   
  
 
 
 
  
  
   QUALIFICATIONS AND EXPERIENCE
  
  
   
    University degree in relevant discipline (translation, languages) or equivalent experience
    Fluent English spoken and written
    2+ years of project management experience
    Experience with Regulated Industries clients preferred
   
  
 
 
 
  
   SKILLS
  
  
   
    Excellent communication and interpersonal skills
    Ability to adapt to a rapidly changing and growing business
    Strong IT skills, advanced knowledge of CAT tools and understanding of MT
    Strong communication skills including presentation/meeting facilitation
    Ability to take initiative in resolving queries/issues
    Responsibility and accountability in client-facing situations
    Excellent time management and organizational skills
    Proactive and flexible team player
   
   
    Toppan Digital Language is committed to equality in employment and is able to consider any necessary adjustments during the recruitment process.
  
 


Localization Project Manager - Toppan Digital Language

Localization Project Manager

You must have a degree in a relevant field, fluent in English plus another language, 5+ years in global vendor management, and strong knowledge of localization tools and industry trends.

You will develop and implement vendor management frameworks, oversee performance and budgets, address quality issues, and ensure alignment with business goals while leading the global team.

People, HR & Administration

Business, Operations & Strategy

<div>
 <div>
  <div>
   <h2 class="jobSectionHeader"><b>COMPANY DESCRIPTION &amp; JOB PURPOSE</b></h2>
  </div>
  <div>
   <p>Hello, we’re Toppan Digital Language. We’re a language solutions provider that’s enabled by tech. Our mission is to help global companies with high-risk, business-critical content sell with confidence in any language.</p>
   <p>We aim to be the #1 localization partner for companies in life sciences and healthcare, market insights, consumer brands, financial and legal services. Our ambition is proudly backed by Toppan Inc., a worldwide leader in content distribution with a global team of more than 50,000 employees.</p>
   <p>Operating globally, we design language solutions with the best teams and the best tech to meet our customers’ needs at speed, at scale—securely. We are obsessed with our clients’ success, and as importantly, our employees’. We want to build a reputable firm that attracts, develops, and retains exceptional talent in our industry. Our values reflect the thinking of our founders who have decades of trusted industry and localization expertise. They act as a major force in shaping our company culture: an entrepreneurial spirit that embraces a growth mindset and an ethos of inspiring excellence. We want our teams and leaders to bring their best each day!</p>
   <p></p>
   <p><b><br> THE ROLE</b></p>
   <p>Reporting to the Chief Operating Officer, the Global Vendor Management Director will be a pivotal figure, contributing to the success and competitiveness of the business by designing and leading a global vendor strategy. This role will serve as a strategic advisor to the Leadership team by building innovative, scalable Vendor Management frameworks, automating key processes, and driving efficiencies that align with business goals.</p>
   <p>The ideal candidate will have a robust understanding of the Vendor Management lifecycle, bringing a strategic vision to align vendor relations with broader organizational goals. This role offers an opportunity to work in a highly dynamic, creative, and multicultural environment.</p>
  </div>
 </div>
 <div>
  <div>
   <h2 class="jobSectionHeader"><b>KEY RESPONSABILITIES</b></h2>
  </div>
  <div>
   <ul>
    <li>Develop a unified Vendor Management Framework by redesigning vendor selection, onboarding, performance, and evaluation processes.</li>
    <li>Align Vendor Management frameworks with the company’s broader business strategy, incorporating risk management, scalability, and cost-efficiency principles to enhance vendor partnerships.</li>
    <li>Work closely with Legal, Service Delivery, Risk and Compliance departments for the creation and management of Vendor SLAs, Purchase Orders, MSAs, RFPs, and other contract documentation.</li>
    <li>Implement, report on and monitor global vendor budgets and targets to optimize resources and achieve overall cost savings.</li>
    <li>Act as the internal escalation point for vendor quality issues, overseeing resolutions and taking ultimate ownership of vendor performance, ensuring non-conformance issues are addressed proactively and efficiently.</li>
    <li>Collaborate with peers in Vendor Management, Project Management, Quality, Service Delivery, and Business Development teams to support recruitment needs proactively.</li>
    <li>Lead the global Vendor Management team to meet and exceed targets, ensuring their contributions align with and enhance the company's revenue growth and overall financial goals.</li>
    <li>Identify resource gaps and advise creatively on recruitment to minimize business risk.</li>
    <li>Conduct regular key account reviews with key stakeholders to ensure availability and retention of key resources at competitive rates.</li>
    <li>Establish comprehensive KPIs and performance metrics tailored to vendor management best practices, enabling continuous tracking and improvement of vendor relationships, performance, and contribution to business goals.</li>
    <li>Build strong relationships with suppliers to develop a consistent Vendor Branding Experience.</li>
    <li>Create and implement clear Standard Operating Procedures (SOPs) and guidelines for vendors and internal stakeholders, ensuring compliance through continuous monitoring and iterative improvement.</li>
    <li>Overall responsibility for the onboarding procedure of new joiners in the Vendor Management team.</li>
    <li>Unify and harmonize existing processes across different business units to operate globally.</li>
   </ul>
  </div>
 </div><br>
 <p></p>
 <div>
  <div>
   <h2 class="jobSectionHeader"><b>QUALIFICATIONS &amp; EXPERIENCE</b></h2>
  </div>
  <div>
   <ul>
    <li>Bachelor’s or Master’s degree in Translation, Interpretation, Localization, Business, or a related field, or equivalent professional experience.</li>
    <li>Fluency in English, with near-native proficiency in at least one other language.</li>
    <li>Proven track record in leading and managing global Vendor Management teams, particularly in the localization or language services industry.</li>
    <li>5+ years of experience in people management, ideally within a global and cross-functional environment.</li>
   </ul>
  </div>
 </div><br>
 <p></p>
 <div>
  <div>
   <h2 class="jobSectionHeader"><b>SKILLS</b></h2>
  </div>
  <div>
   <ul>
    <li>Extensive knowledge of the localization and translation industry, including emerging trends, best practices, and technological innovations such as CAT tools, machine translation (MT) and new AI working models.</li>
    <li>Strong IT skills, including expertise in CAT tools, Machine Translation (MT), and an understanding of automation solutions relevant to Vendor Management processes.</li>
    <li>Experience in managing and scaling Vendor Management operations in multi-location, international companies, ensuring global vendor alignment.</li>
    <li>Strong communication skills, with the ability to facilitate presentations and lead discussions with vendors, internal teams, and key stakeholders.</li>
    <li>Proven problem-solving and decision-making skills, with a proactive, resourceful, and flexible approach to managing challenges in a fast-paced environment.</li>
    <li>Excellent attention to detail, strong data accuracy, and the ability to cultivate trust with vendors and stakeholders alike.</li>
   </ul>
   <p></p>
   <p><br></p>
   <p></p><br>
   <p><b>Toppan Digital Language is committed to equality in employment and is able to consider any necessary adjustments during the recruitment process.</b></p>
  </div>
 </div>
</div>
<p></p>


 
  
   COMPANY DESCRIPTION & JOB PURPOSE
  
  
   Hello, we’re Toppan Digital Language. We’re a language solutions provider that’s enabled by tech. Our mission is to help global companies with high-risk, business-critical content sell with confidence in any language.
   We aim to be the #1 localization partner for companies in life sciences and healthcare, market insights, consumer brands, financial and legal services. Our ambition is proudly backed by Toppan Inc., a worldwide leader in content distribution with a global team of more than 50,000 employees.
   Operating globally, we design language solutions with the best teams and the best tech to meet our customers’ needs at speed, at scale—securely. We are obsessed with our clients’ success, and as importantly, our employees’. We want to build a reputable firm that attracts, develops, and retains exceptional talent in our industry. Our values reflect the thinking of our founders who have decades of trusted industry and localization expertise. They act as a major force in shaping our company culture: an entrepreneurial spirit that embraces a growth mindset and an ethos of inspiring excellence. We want our teams and leaders to bring their best each day!
   
    THE ROLE
   Reporting to the Chief Operating Officer, the Global Vendor Management Director will be a pivotal figure, contributing to the success and competitiveness of the business by designing and leading a global vendor strategy. This role will serve as a strategic advisor to the Leadership team by building innovative, scalable Vendor Management frameworks, automating key processes, and driving efficiencies that align with business goals.
   The ideal candidate will have a robust understanding of the Vendor Management lifecycle, bringing a strategic vision to align vendor relations with broader organizational goals. This role offers an opportunity to work in a highly dynamic, creative, and multicultural environment.
  
 
 
  
   KEY RESPONSABILITIES
  
  
   
    Develop a unified Vendor Management Framework by redesigning vendor selection, onboarding, performance, and evaluation processes.
    Align Vendor Management frameworks with the company’s broader business strategy, incorporating risk management, scalability, and cost-efficiency principles to enhance vendor partnerships.
    Work closely with Legal, Service Delivery, Risk and Compliance departments for the creation and management of Vendor SLAs, Purchase Orders, MSAs, RFPs, and other contract documentation.
    Implement, report on and monitor global vendor budgets and targets to optimize resources and achieve overall cost savings.
    Act as the internal escalation point for vendor quality issues, overseeing resolutions and taking ultimate ownership of vendor performance, ensuring non-conformance issues are addressed proactively and efficiently.
    Collaborate with peers in Vendor Management, Project Management, Quality, Service Delivery, and Business Development teams to support recruitment needs proactively.
    Lead the global Vendor Management team to meet and exceed targets, ensuring their contributions align with and enhance the company's revenue growth and overall financial goals.
    Identify resource gaps and advise creatively on recruitment to minimize business risk.
    Conduct regular key account reviews with key stakeholders to ensure availability and retention of key resources at competitive rates.
    Establish comprehensive KPIs and performance metrics tailored to vendor management best practices, enabling continuous tracking and improvement of vendor relationships, performance, and contribution to business goals.
    Build strong relationships with suppliers to develop a consistent Vendor Branding Experience.
    Create and implement clear Standard Operating Procedures (SOPs) and guidelines for vendors and internal stakeholders, ensuring compliance through continuous monitoring and iterative improvement.
    Overall responsibility for the onboarding procedure of new joiners in the Vendor Management team.
    Unify and harmonize existing processes across different business units to operate globally.
   
  
 
 
 
  
   QUALIFICATIONS & EXPERIENCE
  
  
   
    Bachelor’s or Master’s degree in Translation, Interpretation, Localization, Business, or a related field, or equivalent professional experience.
    Fluency in English, with near-native proficiency in at least one other language.
    Proven track record in leading and managing global Vendor Management teams, particularly in the localization or language services industry.
    5+ years of experience in people management, ideally within a global and cross-functional environment.
   
  
 
 
 
  
   SKILLS
  
  
   
    Extensive knowledge of the localization and translation industry, including emerging trends, best practices, and technological innovations such as CAT tools, machine translation (MT) and new AI working models.
    Strong IT skills, including expertise in CAT tools, Machine Translation (MT), and an understanding of automation solutions relevant to Vendor Management processes.
    Experience in managing and scaling Vendor Management operations in multi-location, international companies, ensuring global vendor alignment.
    Strong communication skills, with the ability to facilitate presentations and lead discussions with vendors, internal teams, and key stakeholders.
    Proven problem-solving and decision-making skills, with a proactive, resourceful, and flexible approach to managing challenges in a fast-paced environment.
    Excellent attention to detail, strong data accuracy, and the ability to cultivate trust with vendors and stakeholders alike.
   
   
   
   
   Toppan Digital Language is committed to equality in employment and is able to consider any necessary adjustments during the recruitment process.
  
 



Global Vendor Manager Director - Toppan Digital Language

Global Vendor Manager Director

You should have a relevant degree, 4+ years in project management, fluency in English and another language, strong IT and communication skills, and experience with life sciences clients preferred.

You will manage translation projects, determine resources, resolve issues, support business development, maintain processes, forecast billing, mentor juniors, and assist the Team Lead in daily operations.

Customer Relations

<div>
 <div>
  <div>
   <h2 class="jobSectionHeader"><b>COMPANY DESCRIPTION &amp; JOB PURPOSE</b></h2>
  </div>
  <div>
   <p>Hello, we’re Toppan Digital Language. We’re a language solutions provider that’s enabled by tech. Our mission is to help global companies with high-risk, business-critical content sell with confidence in any language.</p>
   <p></p>
   <p><br> We aim to be the #1 localization partner for companies in life sciences and healthcare, market insights, consumer brands, financial and legal services. Our ambition is proudly backed by Toppan Inc., a worldwide leader in content distribution with a global team of more than 50,000 employees.</p>
   <p></p>
   <p><br> Operating globally, we design language solutions with the best teams and the best tech to meet our customers’ needs at speed, at scale—securely. We are obsessed with our clients’ success, and as importantly, our employees’. We want to build a reputable firm that attracts, develops, and retains exceptional talent in our industry. Our values reflect the thinking of our founders who have decades of trusted industry and localization expertise. They act as a major force in shaping our company culture: an entrepreneurial spirit that embraces a growth mindset and an ethos of inspiring excellence. We want our teams and leaders to bring their best each day!</p>
   <p></p>
   <p><br> Reporting to the Team Lead, the Team Coordinator will be a pivotal team player, providing comprehensive support across a variety of areas, including project management and customer assistance. This role is crucial in identifying potential issues and coaching junior team members to ensure optimal performance. The ideal candidate is adept at client interaction, enjoys team leadership, has a keen attention to detail, and is committed to continuous learning and exceeding expectations. This position offers a unique opportunity to thrive in a dynamic, creative, and multicultural environment.</p>
   <p></p>
   <p><b><br> Working model</b>: Hybrid (2-3 days in the office, 2-3 days at home)</p>
   <p><b> Working days</b>: Friday to Tuesday or Thursday to Monday</p>
   <p><b> Location</b>: Madrid</p>
  </div>
 </div><br>
 <p></p>
 <div>
  <div>
   <h2 class="jobSectionHeader"><b>ACCOUNTABILITIES AND RESPONSIBILITIES</b></h2>
  </div>
  <div>
   <ul>
    <li>Independently lead and effectively manage the full lifecycle of translations projects ranging from different sectors and document types.</li>
    <li>Determine resource requirements and optimal cost structure based on objectives</li>
   </ul>
   <p>and operational needs.</p>
   <ul>
    <li>Proactively lead the identification of any potential issues and resolve and close</li>
   </ul>
   <p>identified gaps.</p>
   <ul>
    <li>Actively participate in and support business development efforts and client</li>
   </ul>
   <p>meetings and other parts of the business.</p>
   <ul>
    <li>Ownership and maintenance of corresponding production processes.</li>
    <li>Billing forecasting and management.</li>
    <li>Participate in mentoring or training of junior colleagues.</li>
    <li>Support Team Lead in daily management of team.</li>
   </ul>
  </div>
 </div>
 <div>
  <div>
   <h2 class="jobSectionHeader"><b>QUALIFICATIONS AND EXPERIENCE</b></h2>
  </div>
  <div>
   <ul>
    <li>University degree in relevant discipline (translation, languages) or equivalent</li>
   </ul>
   <p>experience.</p>
   <ul>
    <li>Fluent English and ideally one other language, both spoken and written, are</li>
   </ul>
   <p>preferred for this position.</p>
   <ul>
    <li>4+ years of project management experience.</li>
    <li>People management experience preferred.</li>
    <li>Experience with life sciences clients preferred.</li>
   </ul>
  </div>
 </div>
 <div>
  <div>
   <h2 class="jobSectionHeader"><b>SKILLS</b></h2>
  </div>
  <div>
   <ul>
    <li>Excellent communication and interpersonal skills.</li>
    <li>Ability to adapt to a rapidly changing and growing business.</li>
    <li>Strong IT skills, advanced knowledge of CAT tools and understanding of MT.</li>
    <li>Strong communication skills including presentation/meeting facilitation.</li>
    <li>Ability to take initiative in resolving queries/issues.</li>
    <li>Responsibility and accountability in client-facing situations.</li>
    <li>Excellent time management and organizational skills.</li>
    <li>Proactive and flexible team player.</li>
   </ul>
   <p></p>
   <p><b><br> Toppan Digital Language is committed to equality in employment and is able to consider any necessary adjustments during the recruitment process.</b></p>
  </div>
 </div>
</div>


 
  
   COMPANY DESCRIPTION & JOB PURPOSE
  
  
   Hello, we’re Toppan Digital Language. We’re a language solutions provider that’s enabled by tech. Our mission is to help global companies with high-risk, business-critical content sell with confidence in any language.
   
    We aim to be the #1 localization partner for companies in life sciences and healthcare, market insights, consumer brands, financial and legal services. Our ambition is proudly backed by Toppan Inc., a worldwide leader in content distribution with a global team of more than 50,000 employees.
   
    Operating globally, we design language solutions with the best teams and the best tech to meet our customers’ needs at speed, at scale—securely. We are obsessed with our clients’ success, and as importantly, our employees’. We want to build a reputable firm that attracts, develops, and retains exceptional talent in our industry. Our values reflect the thinking of our founders who have decades of trusted industry and localization expertise. They act as a major force in shaping our company culture: an entrepreneurial spirit that embraces a growth mindset and an ethos of inspiring excellence. We want our teams and leaders to bring their best each day!
   
    Reporting to the Team Lead, the Team Coordinator will be a pivotal team player, providing comprehensive support across a variety of areas, including project management and customer assistance. This role is crucial in identifying potential issues and coaching junior team members to ensure optimal performance. The ideal candidate is adept at client interaction, enjoys team leadership, has a keen attention to detail, and is committed to continuous learning and exceeding expectations. This position offers a unique opportunity to thrive in a dynamic, creative, and multicultural environment.
   
    Working model: Hybrid (2-3 days in the office, 2-3 days at home)
    Working days: Friday to Tuesday or Thursday to Monday
    Location: Madrid
  
 
 
 
  
   ACCOUNTABILITIES AND RESPONSIBILITIES
  
  
   
    Independently lead and effectively manage the full lifecycle of translations projects ranging from different sectors and document types.
    Determine resource requirements and optimal cost structure based on objectives
   
   and operational needs.
   
    Proactively lead the identification of any potential issues and resolve and close
   
   identified gaps.
   
    Actively participate in and support business development efforts and client
   
   meetings and other parts of the business.
   
    Ownership and maintenance of corresponding production processes.
    Billing forecasting and management.
    Participate in mentoring or training of junior colleagues.
    Support Team Lead in daily management of team.
   
  
 
 
  
   QUALIFICATIONS AND EXPERIENCE
  
  
   
    University degree in relevant discipline (translation, languages) or equivalent
   
   experience.
   
    Fluent English and ideally one other language, both spoken and written, are
   
   preferred for this position.
   
    4+ years of project management experience.
    People management experience preferred.
    Experience with life sciences clients preferred.
   
  
 
 
  
   SKILLS
  
  
   
    Excellent communication and interpersonal skills.
    Ability to adapt to a rapidly changing and growing business.
    Strong IT skills, advanced knowledge of CAT tools and understanding of MT.
    Strong communication skills including presentation/meeting facilitation.
    Ability to take initiative in resolving queries/issues.
    Responsibility and accountability in client-facing situations.
    Excellent time management and organizational skills.
    Proactive and flexible team player.
   
   
    Toppan Digital Language is committed to equality in employment and is able to consider any necessary adjustments during the recruitment process.
  
 


Localization Team Coordinator (weekend shift) - Toppan Digital Language

Localization Team Coordinator (weekend shift)

You need a relevant degree or equivalent experience, fluent English, 2+ years in project management, strong IT skills, and excellent communication. Life Sciences experience preferred.

You will manage translation projects, determine resource needs, resolve issues, collaborate with teams, ensure quality standards, and mentor junior colleagues throughout the project lifecycle.

<div>
 <div>
  <div>
   <h2 class="jobSectionHeader"><b>COMPANY DESCRIPTION &amp; JOB PURPOSE</b></h2>
  </div>
  <div>
   <p>Hello, we’re Toppan Digital Language. We’re a language solutions provider that’s enabled by tech. Our mission is to help global companies with high-risk, business-critical content sell with confidence in any language.</p>
   <p></p>
   <p><br> We aim to be the #1 localization partner for companies in life sciences and healthcare, market insights, consumer brands, financial and legal services. Our ambition is proudly backed by Toppan Inc., a worldwide leader in content distribution with a global team of more than 50,000 employees.</p>
   <p></p>
   <p><br> Operating globally, we design language solutions with the best teams and the best tech to meet our customers’ needs at speed, at scale—securely. We are obsessed with our clients’ success, and as importantly, our employees’. We want to build a reputable firm that attracts, develops, and retains exceptional talent in our industry. Our values reflect the thinking of our founders who have decades of trusted industry and localization expertise. They act as a major force in shaping our company culture: an entrepreneurial spirit that embraces a growth mindset and an ethos of inspiring excellence. We want our teams and leaders to bring their best each day!</p>
   <p></p>
   <p><br> Due to continued growth in our client base, we are seeking an experienced Localization Project Manager to lead and/or support relationship building and project delivery for clients operating in the regulated industries and governmental space such as financial services, legal, life sciences, healthcare, market insights. This is a great opportunity to work in a dynamic, creative and multicultural environment.</p>
   <p></p>
   <p><b><br> Location</b>: Madrid or Seville</p>
   <p><b> Working model</b>: Hybrid (3 days in the office, 2 days at home)</p>
  </div>
 </div>
 <p></p>
 <div>
  <div>
   <br>
   <h2 class="jobSectionHeader"><b> ACCOUNTABILITIES AND RESPONSIBILITIES</b></h2>
  </div>
  <div>
   <ul>
    <li>Independently lead and effectively manage the full lifecycle of translations projects for highly market insights from inception to completion</li>
    <li>Determine resource requirements and optimal cost structure based on objectives and operational needs</li>
    <li>Proactively lead the identification of any potential issues and resolve and close identified gaps.</li>
    <li>Work closely and diligently with Vendor Management, Operations and Business Development teams</li>
    <li>Ensure project resources maintain a high level of quality and professional and ethical standards</li>
    <li>Participate in mentoring or training of junior colleagues</li>
   </ul>
  </div>
 </div>
 <p></p>
 <div>
  <br>
  <div>
   <h2 class="jobSectionHeader"><b>QUALIFICATIONS AND EXPERIENCE</b></h2>
  </div>
  <div>
   <ul>
    <li>University degree in relevant discipline (translation, languages) or equivalent experience</li>
    <li>Fluent <b>English </b>spoken and written</li>
    <li>2+ years of project management experience</li>
    <li>Experience with <b>Life Sciences</b> clients preferred</li>
   </ul>
  </div>
 </div><br>
 <p></p>
 <div>
  <div>
   <h2 class="jobSectionHeader"><b>SKILLS</b></h2>
  </div>
  <div>
   <ul>
    <li>Excellent communication and interpersonal skills</li>
    <li>Ability to adapt to a rapidly changing and growing business</li>
    <li>Strong IT skills, advanced knowledge of CAT tools and understanding of MT</li>
    <li>Strong communication skills including presentation/meeting facilitation</li>
    <li>Ability to take initiative in resolving queries/issues</li>
    <li>Responsibility and accountability in client-facing situations</li>
    <li>Excellent time management and organizational skills</li>
    <li>Proactive and flexible team player</li>
   </ul>
   <p></p>
   <p><b><br> Toppan Digital Language is committed to equality in employment and is able to consider any necessary adjustments during the recruitment process.</b></p>
  </div>
 </div>
</div>


 
  
   COMPANY DESCRIPTION & JOB PURPOSE
  
  
   Hello, we’re Toppan Digital Language. We’re a language solutions provider that’s enabled by tech. Our mission is to help global companies with high-risk, business-critical content sell with confidence in any language.
   
    We aim to be the #1 localization partner for companies in life sciences and healthcare, market insights, consumer brands, financial and legal services. Our ambition is proudly backed by Toppan Inc., a worldwide leader in content distribution with a global team of more than 50,000 employees.
   
    Operating globally, we design language solutions with the best teams and the best tech to meet our customers’ needs at speed, at scale—securely. We are obsessed with our clients’ success, and as importantly, our employees’. We want to build a reputable firm that attracts, develops, and retains exceptional talent in our industry. Our values reflect the thinking of our founders who have decades of trusted industry and localization expertise. They act as a major force in shaping our company culture: an entrepreneurial spirit that embraces a growth mindset and an ethos of inspiring excellence. We want our teams and leaders to bring their best each day!
   
    Due to continued growth in our client base, we are seeking an experienced Localization Project Manager to lead and/or support relationship building and project delivery for clients operating in the regulated industries and governmental space such as financial services, legal, life sciences, healthcare, market insights. This is a great opportunity to work in a dynamic, creative and multicultural environment.
   
    Location: Madrid or Seville
    Working model: Hybrid (3 days in the office, 2 days at home)
  
 
 
 
  
   
    ACCOUNTABILITIES AND RESPONSIBILITIES
  
  
   
    Independently lead and effectively manage the full lifecycle of translations projects for highly market insights from inception to completion
    Determine resource requirements and optimal cost structure based on objectives and operational needs
    Proactively lead the identification of any potential issues and resolve and close identified gaps.
    Work closely and diligently with Vendor Management, Operations and Business Development teams
    Ensure project resources maintain a high level of quality and professional and ethical standards
    Participate in mentoring or training of junior colleagues
   
  
 
 
 
  
  
   QUALIFICATIONS AND EXPERIENCE
  
  
   
    University degree in relevant discipline (translation, languages) or equivalent experience
    Fluent English spoken and written
    2+ years of project management experience
    Experience with Life Sciences clients preferred
   
  
 
 
 
  
   SKILLS
  
  
   
    Excellent communication and interpersonal skills
    Ability to adapt to a rapidly changing and growing business
    Strong IT skills, advanced knowledge of CAT tools and understanding of MT
    Strong communication skills including presentation/meeting facilitation
    Ability to take initiative in resolving queries/issues
    Responsibility and accountability in client-facing situations
    Excellent time management and organizational skills
    Proactive and flexible team player
   
   
    Toppan Digital Language is committed to equality in employment and is able to consider any necessary adjustments during the recruitment process.
  
 


Toppan Digital Language

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