Tricentis is a software company specialising in continuous testing and quality assurance solutions for enterprise applications. They provide a suite of tools designed to accelerate testing processes, improve software quality, and enhance overall business performance. Tricentis's ultimate mission is to transform how businesses approach software testing by delivering innovative, automated solutions that enable faster, more reliable delivery of high-quality software. Their purpose is to help organisations achieve digital excellence and drive operational efficiency through advanced testing practices, thereby ensuring that applications meet the highest standards of performance and reliability.


Technology

Tricentis

Tricentis is a global leader in continuous testing and quality engineering.

You need a Bachelor’s in IT, 3+ years in application support, knowledge of SDLC and testing, experience with Tricentis TOSCA, and familiarity with various tech like APIs and databases.

You will troubleshoot software issues, support configurations, conduct testing, analyze system bugs, and collaborate with R&D and Customer Success to deliver solutions for customers.

Software Engineering

IT & Cybersecurity

Manila

<div>
 <div>
  JOB TITLE: TECHNICAL SUPPORT SPECIALIST
 </div>
 <div></div>
 <div>
  Tricentis has expanded rapidly since its founding in 2007. Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world. We are looking for people who are dynamic, passionate, and versatile – from entry-level to seasoned pro.
 </div>
 <div></div>
 <div>
  Now, we are expanding our footprint here in Manila, Philippines! Join us and be a part of a pioneering team.
 </div>
 <div></div>
 <div>
  <br> JOB SUMMARY:
 </div>
 <div></div>
 <div>
  As a Technical Support Specialist, you will be responsible for the analysis, processing, troubleshooting, technical recommendation and resolution of technical inquiries, cases and requests from our customers who uses our products namely Tosca, QTest/Vera and Neoload.
 </div>
 <div></div>
 <div>
  The role is “customer-facing” and will require interactions via our self-service portal, emails, chats, and a few inbound calls. The team member is expected to collaborate with customers to deliver superior customer experience, leveraging effective communication and problem-solving skills to ensure their needs are met with satisfaction.
 </div>
 <div></div>
 <div>
  <br> RESPONSIBILITIES:
 </div>
 <div></div>
 <div>
  The Technical Support Specialist’s responsibilities include but is not limited to the following;
 </div>
 <ul>
  <li>The position requires the candidate to be detail oriented, work with minimal supervision, good research skills and above-average problem solving skills to handle simple to more complex customer cases. In addition, a good background in system analysis, design and functional support is needed to determine potential software bugs.</li>
  <li>The position will also give the candidate the opportunity to troubleshoot and support various software configurations and run appropriate testing &amp; diagnostics, providing our customers with professional technical support. You’ll collaborate with the R&amp;D and product teams, and learn about software engineering processes.</li>
  <li>The position will also require the candidate to work closely with our R&amp;D team and with Customer Success on customer-related issues and tasks to ensure our customers receive a product-tailored appropriate solutions.</li>
 </ul>
 <div></div>
 <div>
  <br> QUALIFICATIONS/REQUIREMENTS:
 </div>
 <div></div>
 <ul>
  <li>Bachelor’s degree in Computer Science, Information Technology or Computer Engineering.</li>
  <li>Minimum of 3+ years of relevant experience in either technical, application or product support in a customer facing role.</li>
  <li>A very good understanding of Software Development Life Cyle and Software Testing Life Cyle concepts.</li>
  <li>Relevant knowledge or work experience using Tricentis TOSCA</li>
 </ul>
 <div>
  o Must have knowledge in the following related technologies – Distributed Exchange, API/OSV, VisionAI, Mobile Dev, SAP, Host Engines, Database, Mail Engines, Document Imaging).
 </div>
 <ul>
  <li>Candidates coming from a software QA background who are willing to do a support role and have an in-depth training/experience from the market leader in model-based testing.</li>
  <li>Candidate coming from a technical support background who wants to have a software QA and testing exposure.</li>
 </ul>
 <div></div>
 <div>
  <br> WHAT YOU’LL GET:
 </div>
 <div></div>
 <ul>
  <li>Market competitive salary + success-oriented bonus.</li>
  <li>Day 1 HMO coverage with 2 free dependents.</li>
  <li>Hybrid work arrangement (3x Onsite, 2x WFH)</li>
  <li>Work with the market leader in model-based automation testing.</li>
  <li>Supportive and engaged leadership team.</li>
 </ul>
 <div></div>
 <div>
  <br> OUR CORE VALUES:
 </div>
 <div></div>
 <div>
  At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we’ll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.
 </div>
 <div></div>
 <ul>
  <li>Run towards change: Challenge the status-quo.</li>
  <li>Serve our customers &amp; communities: Create a positive experience with each interaction.</li>
  <li>Solve problems together: We win or lose as one team.</li>
  <li>Think big &amp; believe: Set extraordinary goals and believe you can achieve them.</li>
  <li>Move fast: Create momentum and efficiency.</li>
  <li>Demonstrate self-awareness: Own your own strengths and limitations.</li>
  <li>Finish what we start: Do what we say we are going to do.</li>
 </ul>
 <div></div>
 <div>
  <i> ***Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, colour, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.</i>
 </div>
</div>


 
  JOB TITLE: TECHNICAL SUPPORT SPECIALIST
 
 
 
  Tricentis has expanded rapidly since its founding in 2007. Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world. We are looking for people who are dynamic, passionate, and versatile – from entry-level to seasoned pro.
 
 
 
  Now, we are expanding our footprint here in Manila, Philippines! Join us and be a part of a pioneering team.
 
 
 
   JOB SUMMARY:
 
 
 
  As a Technical Support Specialist, you will be responsible for the analysis, processing, troubleshooting, technical recommendation and resolution of technical inquiries, cases and requests from our customers who uses our products namely Tosca, QTest/Vera and Neoload.
 
 
 
  The role is “customer-facing” and will require interactions via our self-service portal, emails, chats, and a few inbound calls. The team member is expected to collaborate with customers to deliver superior customer experience, leveraging effective communication and problem-solving skills to ensure their needs are met with satisfaction.
 
 
 
   RESPONSIBILITIES:
 
 
 
  The Technical Support Specialist’s responsibilities include but is not limited to the following;
 
 
  The position requires the candidate to be detail oriented, work with minimal supervision, good research skills and above-average problem solving skills to handle simple to more complex customer cases. In addition, a good background in system analysis, design and functional support is needed to determine potential software bugs.
  The position will also give the candidate the opportunity to troubleshoot and support various software configurations and run appropriate testing & diagnostics, providing our customers with professional technical support. You’ll collaborate with the R&D and product teams, and learn about software engineering processes.
  The position will also require the candidate to work closely with our R&D team and with Customer Success on customer-related issues and tasks to ensure our customers receive a product-tailored appropriate solutions.
 
 
 
   QUALIFICATIONS/REQUIREMENTS:
 
 
 
  Bachelor’s degree in Computer Science, Information Technology or Computer Engineering.
  Minimum of 3+ years of relevant experience in either technical, application or product support in a customer facing role.
  A very good understanding of Software Development Life Cyle and Software Testing Life Cyle concepts.
  Relevant knowledge or work experience using Tricentis TOSCA
 
 
  o Must have knowledge in the following related technologies – Distributed Exchange, API/OSV, VisionAI, Mobile Dev, SAP, Host Engines, Database, Mail Engines, Document Imaging).
 
 
  Candidates coming from a software QA background who are willing to do a support role and have an in-depth training/experience from the market leader in model-based testing.
  Candidate coming from a technical support background who wants to have a software QA and testing exposure.
 
 
 
   WHAT YOU’LL GET:
 
 
 
  Market competitive salary + success-oriented bonus.
  Day 1 HMO coverage with 2 free dependents.
  Hybrid work arrangement (3x Onsite, 2x WFH)
  Work with the market leader in model-based automation testing.
  Supportive and engaged leadership team.
 
 
 
   OUR CORE VALUES:
 
 
 
  At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we’ll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.
 
 
 
  Run towards change: Challenge the status-quo.
  Serve our customers & communities: Create a positive experience with each interaction.
  Solve problems together: We win or lose as one team.
  Think big & believe: Set extraordinary goals and believe you can achieve them.
  Move fast: Create momentum and efficiency.
  Demonstrate self-awareness: Own your own strengths and limitations.
  Finish what we start: Do what we say we are going to do.
 
 
 
   ***Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, colour, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.
 


Bilingual Application Support (English/Japanese) - Tricentis

Bilingual Application Support (English/Japanese)

You need a Bachelor's in IT, experience as a System Administrator, knowledge of licensing frameworks, proficiency in Excel/SQL, problem-solving skills, and automation familiarity. Certifications are a plus.

You will manage licensing systems, ensure compliance, monitor performance, administer agreements, develop processes, collaborate with stakeholders, and enforce security measures.

<div>
 <div>
  <div>
   <div>
    The System Administrator for Licensing Frameworks is responsible for maintaining, configuring, and ensuring the reliable operation of licensing systems. This role also involves extensive technical analysis to support licensing operations, compliance, and optimization efforts. The ideal candidate will have a strong background in system administration, licensing frameworks, and technical analysis, along with skills in developing business processes, soliciting requirements, stakeholder coordination, and organizational skills.
   </div>
  </div>
  <div></div>
  <div>
   <div>
    What you'll do:
   </div>
  </div>
  <div>
   <div>
    System / Application Administration:
   </div>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Install, configure, and maintain licensing frameworks and systems.
     </div></li>
    <li>
     <div>
      Ensure the availability, performance, and security of licensing systems.
     </div></li>
    <li>
     <div>
      Perform regular system upgrades, patches, and backups.
     </div></li>
    <li>
     <div>
      Monitor system performance and troubleshoot issues as they arise.
     </div></li>
    <li>
     <div>
      Develop and maintain system documentation, including configuration and support procedures.
     </div></li>
    <li>
     <div>
      Work with vendors to resolve support cases.
     </div></li>
   </ul>
  </div>
  <div></div>
  <div>
   <div>
    Licensing Management:
   </div>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Administer and manage software licensing agreements and compliance.
     </div></li>
    <li>
     <div>
      Track and report on software usage to ensure compliance with licensing terms.
     </div></li>
    <li>
     <div>
      Collaborate with vendors to resolve licensing issues and optimize licensing costs.
     </div></li>
    <li>
     <div>
      Develop and implement licensing policies and procedures.
     </div></li>
    <li>
     <div>
      Software License Administrator
     </div></li>
   </ul>
  </div>
  <div></div>
  <div>
   <div>
    Business Process Development:
   </div>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Develop and optimize business processes related to licensing management.
     </div></li>
    <li>
     <div>
      Document and implement standard operating procedures to improve efficiency.
     </div></li>
   </ul>
  </div>
  <div></div>
  <div>
   <div>
    Requirements Solicitation:
   </div>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Gather and analyze requirements from various stakeholders to ensure licensing systems meet business needs.
     </div></li>
    <li>
     <div>
      Translate business requirements into technical specifications.
     </div></li>
   </ul>
  </div>
 </div>
 <div></div>
 <div>
  <div>
   <div>
    Stakeholder Coordination:
   </div>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Coordinate with engineering, product management, legal, and other departments to manage licensing needs and compliance.
     </div></li>
    <li>
     <div>
      Facilitate communication between stakeholders to ensure alignment and address any issues.
     </div></li>
   </ul>
  </div>
  <div></div>
  <div>
   <div>
    Organizational Skills:
   </div>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Manage multiple tasks and projects simultaneously while maintaining attention to detail.
     </div></li>
    <li>
     <div>
      Organize and prioritize work to meet deadlines effectively.
     </div></li>
   </ul>
  </div>
  <div></div>
  <div>
   <div>
    Security and Compliance:
   </div>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Ensure licensing systems comply with relevant security standards and regulations.
     </div></li>
    <li>
     <div>
      Implement security measures to protect sensitive licensing data.
     </div></li>
    <li>
     <div>
      Conduct regular audits to verify compliance with licensing agreements and policies.
     </div></li>
   </ul>
  </div>
  <div></div>
  <div>
   <div>
    Who you are:
   </div>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Bachelor's degree in Computer Science, Information Technology, or a related field.
     </div></li>
    <li>
     <div>
      Proven experience as a System Administrator or similar role.
     </div></li>
    <li>
     <div>
      Strong knowledge of licensing frameworks, software asset management, and compliance.
     </div></li>
    <li>
     <div>
      Proficiency in technical analysis tools and techniques (e.g., Excel, SQL, BI tools).
     </div></li>
    <li>
     <div>
      Excellent problem-solving skills and attention to detail.
     </div></li>
    <li>
     <div>
      Strong communication and collaboration skills.
     </div></li>
    <li>
     <div>
      Relevant certifications (e.g., Microsoft Certified: Azure Administrator, ITIL) are a plus.
     </div></li>
    <li>
     <div>
      Familiarity with scripting languages (e.g., Python, PowerShell) for automation.
     </div></li>
    <li>
     <div>
      Must be amenable to work in the US Eastern Time or 9:00 PM to 6:00 AM PH Time
     </div></li>
   </ul>
  </div>
  <div></div>
  <div>
   <div>
    Preferred Skills:
   </div>
  </div>
 </div>
 <div>
  <div>
   <ul>
    <li>
     <div>
      Experience with licensing management tools (e.g., Flexera, Snow License Manager).
     </div></li>
    <li>
     <div>
      Knowledge of cloud-based licensing and subscription models.
     </div></li>
    <li>
     <div>
      Understanding of IT security best practices related to licensing data.
     </div></li>
    <li>
     <div>
      Ability to work independently and manage multiple priorities.
     </div></li>
    <li>
     <div>
      Experience in developing business processes and standard operating procedures.
     </div></li>
    <li>
     <div>
      Strong organizational skills with the ability to manage multiple projects simultaneously.
     </div></li>
    <li>
     <div>
      Proven ability to solicit requirements and coordinate effectively with stakeholders.
     </div></li>
   </ul>
  </div>
 </div>
 <div></div>
 <div>
  <div>
   <div>
    <br> At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we’ll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.
   </div>
  </div>
  <div></div>
  <div>
   <ul>
    <li>
     <div>
      <br> Demonstrate Self-Awareness: Own your strengths and limitations.
     </div></li>
    <li>
     <div>
      Finish What We Start: Do what we say we are going to do.
     </div></li>
    <li>
     <div>
      Move Fast: Create momentum and efficiency.
     </div></li>
    <li>
     <div>
      Run Towards Change: Challenge the status quo.
     </div></li>
    <li>
     <div>
      Serve Our Customers &amp; Communities: Create a positive experience with each interaction.
     </div></li>
    <li>
     <div>
      Solve Problems Together: We win or lose as one team.
     </div></li>
    <li>
     <div>
      Think Big &amp; Believe: Set extraordinary goals and believe you can achieve them.
     </div></li>
   </ul>
  </div>
 </div>
 <div></div>
 <div>
  <div>
   <div>
    <br> We offer:
   </div>
   <ul>
    <li>
     <div>
      Market competitive salary
     </div></li>
    <li>
     <div>
      Health insurance benefits
     </div></li>
    <li>
     <div>
      Hybrid work model
     </div></li>
    <li>
     <div>
      Diverse learning &amp; growth opportunities
     </div></li>
    <li>
     <div>
      Exposure to different platforms
     </div></li>
    <li>
     <div>
      Permanent, full-time employment
     </div></li>
    <li>
     <div>
      And more!
     </div></li>
   </ul>
   <div></div>
   <div>
    Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, colour, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.
   </div>
  </div>
 </div>
</div>


 
  
   
    The System Administrator for Licensing Frameworks is responsible for maintaining, configuring, and ensuring the reliable operation of licensing systems. This role also involves extensive technical analysis to support licensing operations, compliance, and optimization efforts. The ideal candidate will have a strong background in system administration, licensing frameworks, and technical analysis, along with skills in developing business processes, soliciting requirements, stakeholder coordination, and organizational skills.
   
  
  
  
   
    What you'll do:
   
  
  
   
    System / Application Administration:
   
  
  
   
    
     
      Install, configure, and maintain licensing frameworks and systems.
     
    
     
      Ensure the availability, performance, and security of licensing systems.
     
    
     
      Perform regular system upgrades, patches, and backups.
     
    
     
      Monitor system performance and troubleshoot issues as they arise.
     
    
     
      Develop and maintain system documentation, including configuration and support procedures.
     
    
     
      Work with vendors to resolve support cases.
     
   
  
  
  
   
    Licensing Management:
   
  
  
   
    
     
      Administer and manage software licensing agreements and compliance.
     
    
     
      Track and report on software usage to ensure compliance with licensing terms.
     
    
     
      Collaborate with vendors to resolve licensing issues and optimize licensing costs.
     
    
     
      Develop and implement licensing policies and procedures.
     
    
     
      Software License Administrator
     
   
  
  
  
   
    Business Process Development:
   
  
  
   
    
     
      Develop and optimize business processes related to licensing management.
     
    
     
      Document and implement standard operating procedures to improve efficiency.
     
   
  
  
  
   
    Requirements Solicitation:
   
  
  
   
    
     
      Gather and analyze requirements from various stakeholders to ensure licensing systems meet business needs.
     
    
     
      Translate business requirements into technical specifications.
     
   
  
 
 
 
  
   
    Stakeholder Coordination:
   
  
  
   
    
     
      Coordinate with engineering, product management, legal, and other departments to manage licensing needs and compliance.
     
    
     
      Facilitate communication between stakeholders to ensure alignment and address any issues.
     
   
  
  
  
   
    Organizational Skills:
   
  
  
   
    
     
      Manage multiple tasks and projects simultaneously while maintaining attention to detail.
     
    
     
      Organize and prioritize work to meet deadlines effectively.
     
   
  
  
  
   
    Security and Compliance:
   
  
  
   
    
     
      Ensure licensing systems comply with relevant security standards and regulations.
     
    
     
      Implement security measures to protect sensitive licensing data.
     
    
     
      Conduct regular audits to verify compliance with licensing agreements and policies.
     
   
  
  
  
   
    Who you are:
   
  
  
   
    
     
      Bachelor's degree in Computer Science, Information Technology, or a related field.
     
    
     
      Proven experience as a System Administrator or similar role.
     
    
     
      Strong knowledge of licensing frameworks, software asset management, and compliance.
     
    
     
      Proficiency in technical analysis tools and techniques (e.g., Excel, SQL, BI tools).
     
    
     
      Excellent problem-solving skills and attention to detail.
     
    
     
      Strong communication and collaboration skills.
     
    
     
      Relevant certifications (e.g., Microsoft Certified: Azure Administrator, ITIL) are a plus.
     
    
     
      Familiarity with scripting languages (e.g., Python, PowerShell) for automation.
     
    
     
      Must be amenable to work in the US Eastern Time or 9:00 PM to 6:00 AM PH Time
     
   
  
  
  
   
    Preferred Skills:
   
  
 
 
  
   
    
     
      Experience with licensing management tools (e.g., Flexera, Snow License Manager).
     
    
     
      Knowledge of cloud-based licensing and subscription models.
     
    
     
      Understanding of IT security best practices related to licensing data.
     
    
     
      Ability to work independently and manage multiple priorities.
     
    
     
      Experience in developing business processes and standard operating procedures.
     
    
     
      Strong organizational skills with the ability to manage multiple projects simultaneously.
     
    
     
      Proven ability to solicit requirements and coordinate effectively with stakeholders.
     
   
  
 
 
 
  
   
     At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we’ll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.
   
  
  
  
   
    
     
       Demonstrate Self-Awareness: Own your strengths and limitations.
     
    
     
      Finish What We Start: Do what we say we are going to do.
     
    
     
      Move Fast: Create momentum and efficiency.
     
    
     
      Run Towards Change: Challenge the status quo.
     
    
     
      Serve Our Customers & Communities: Create a positive experience with each interaction.
     
    
     
      Solve Problems Together: We win or lose as one team.
     
    
     
      Think Big & Believe: Set extraordinary goals and believe you can achieve them.
     
   
  
 
 
 
  
   
     We offer:
   
   
    
     
      Market competitive salary
     
    
     
      Health insurance benefits
     
    
     
      Hybrid work model
     
    
     
      Diverse learning & growth opportunities
     
    
     
      Exposure to different platforms
     
    
     
      Permanent, full-time employment
     
    
     
      And more!
     
   
   
   
    Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, colour, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.
   
  
 


System Administrator - Licensing Frameworks - Tricentis

System Administrator - Licensing Frameworks

You need 8+ years of Workday HCM experience, Workday certification, strong communication and analytical skills, and proficiency in Microsoft Office. Knowledge of databases and HR systems is essential.

You will design, configure, and maintain HR systems, support Workday teams, enhance services, resolve issues, implement changes, and guide HR staff in adopting new processes.

People, HR & Administration

<div>
 <div>
  Tricentis enables its customers to produce high-quality, high-performing and highly secure software that delivers better business outcomes. With the industry’s #1 Continuous Testing platform, Tricentis is recognized for reinventing software quality assurance. Through agile test management and advanced test automation supporting 150+ technologies, Tricentis provides automated insight into the business risks of software releases — transforming quality assurance and testing from a roadblock to a catalyst for innovation. The result is accelerated software delivery speed, improved cost efficiency, and reduced business risk.
 </div>
 <div></div>
 <div>
  Tricentis is the only vendor to achieve “leader” status with all three top analysts: Gartner, IDC and Forrester (the “Triple Crown.”) This honour is based on our technical leadership, innovation, and a Global 2000 customer base of 1500+ companies.
 </div>
 <div></div>
 <div>
  We are currently looking for a HRIS Manager to join us in Manila, Philippines OR Prague, Czechia as we scale the growth of our business.
 </div>
 <div></div>
 <div>
  As HRIS Manager, you will work with teams across Tricentis to support our Workday HRIS system as well as the system lifecycle. This is an individual contributor role where you will support HR related projects and serve as a technical resource to implement changes, fix bugs, enable users and support business processes. You will participate in project work and Workday enhancements, from the request and requirements stage through build, test, and deployment.
 </div>
 <div>
  <br> <br> Responsibilities:
 </div>
 <ul>
  <li>Lead and contribute to system design and performance, configuration and maintenance based on established requirements and evolving business needs.</li>
  <li>Serve as an internal subject matter expert to provide comprehensive support to Workday functional teams, identifying and resolving tenant configuration, business process, and integration issues while implementing process improvements.</li>
  <li>Collaborate with executive leadership and HR staff to identify necessary enhancements for existing information services and databases; Recommend and implement solutions accordingly.</li>
  <li>Ensure optimal function of internal HR information services systems, encompassing database management, network support, installation, customization, development, and upgrades.</li>
  <li>Collaborate with functional users to devise solutions for unique business needs within a consolidated operational framework.</li>
  <li>Undertake tasks involving Workday implementation, modification, and upgrading to to meet changing business and technology</li>
  <li>Offer technical support, troubleshooting, and guidance to HR employees, including suggestions for configuration changes and new functionalities.</li>
  <li>Guide functional users in effectively adopting new processes.</li>
 </ul>
 <div></div>
 <div>
  Qualifications:
 </div>
 <ul>
  <li>8+ years of hands-on Workday HCM administration experience</li>
  <li>Must have certification in Workday HCM</li>
  <li>Experience with Workday Compensation is a plus.</li>
  <li>Experience with Workday Time &amp; Attendance and Absence is a plus.</li>
  <li>Strong verbal and written communication skills.</li>
 </ul>
 <ul>
  <li>Excellent interpersonal and technical support skills.</li>
  <li>Excellent organizational skills and attention to detail.</li>
  <li>Excellent analytical and problem-solving skills.</li>
  <li>Proficient with Microsoft Office Suite or related software.</li>
  <li>Thorough understanding of database construction and understanding of all areas of information systems</li>
 </ul>
 <div></div>
 <div>
  At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we’ll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.
 </div>
 <ul>
  <li>Demonstrate Self-Awareness: Own your strengths and limitations.</li>
 </ul>
 <ul>
  <li>Finish What We Start: Do what we say we are going to do.</li>
  <li>Move Fast: Create momentum and efficiency.</li>
  <li>Run Towards Change: Challenge the status quo.</li>
  <li>Serve Our Customers &amp; Communities: Create a positive experience with each interaction.</li>
  <li>Solve Problems Together: We win or lose as one team.</li>
 </ul>
 <ul>
  <li>Think Big &amp; Believe: Set extraordinary goals and believe you can achieve them.</li>
 </ul>
 <div></div>
 <div>
  We offer:
 </div>
 <ul>
  <li>Market competitive salary</li>
  <li>Favourable working atmosphere in a rapidly expanding company</li>
  <li>Personal and professional development</li>
  <li>Permanent, full-time employment</li>
  <li>And more!</li>
 </ul>
 <div></div>
 <div>
  Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, colour, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.
 </div>
</div>


 
  Tricentis enables its customers to produce high-quality, high-performing and highly secure software that delivers better business outcomes. With the industry’s #1 Continuous Testing platform, Tricentis is recognized for reinventing software quality assurance. Through agile test management and advanced test automation supporting 150+ technologies, Tricentis provides automated insight into the business risks of software releases — transforming quality assurance and testing from a roadblock to a catalyst for innovation. The result is accelerated software delivery speed, improved cost efficiency, and reduced business risk.
 
 
 
  Tricentis is the only vendor to achieve “leader” status with all three top analysts: Gartner, IDC and Forrester (the “Triple Crown.”) This honour is based on our technical leadership, innovation, and a Global 2000 customer base of 1500+ companies.
 
 
 
  We are currently looking for a HRIS Manager to join us in Manila, Philippines OR Prague, Czechia as we scale the growth of our business.
 
 
 
  As HRIS Manager, you will work with teams across Tricentis to support our Workday HRIS system as well as the system lifecycle. This is an individual contributor role where you will support HR related projects and serve as a technical resource to implement changes, fix bugs, enable users and support business processes. You will participate in project work and Workday enhancements, from the request and requirements stage through build, test, and deployment.
 
 
    Responsibilities:
 
 
  Lead and contribute to system design and performance, configuration and maintenance based on established requirements and evolving business needs.
  Serve as an internal subject matter expert to provide comprehensive support to Workday functional teams, identifying and resolving tenant configuration, business process, and integration issues while implementing process improvements.
  Collaborate with executive leadership and HR staff to identify necessary enhancements for existing information services and databases; Recommend and implement solutions accordingly.
  Ensure optimal function of internal HR information services systems, encompassing database management, network support, installation, customization, development, and upgrades.
  Collaborate with functional users to devise solutions for unique business needs within a consolidated operational framework.
  Undertake tasks involving Workday implementation, modification, and upgrading to to meet changing business and technology
  Offer technical support, troubleshooting, and guidance to HR employees, including suggestions for configuration changes and new functionalities.
  Guide functional users in effectively adopting new processes.
 
 
 
  Qualifications:
 
 
  8+ years of hands-on Workday HCM administration experience
  Must have certification in Workday HCM
  Experience with Workday Compensation is a plus.
  Experience with Workday Time & Attendance and Absence is a plus.
  Strong verbal and written communication skills.
 
 
  Excellent interpersonal and technical support skills.
  Excellent organizational skills and attention to detail.
  Excellent analytical and problem-solving skills.
  Proficient with Microsoft Office Suite or related software.
  Thorough understanding of database construction and understanding of all areas of information systems
 
 
 
  At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we’ll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.
 
 
  Demonstrate Self-Awareness: Own your strengths and limitations.
 
 
  Finish What We Start: Do what we say we are going to do.
  Move Fast: Create momentum and efficiency.
  Run Towards Change: Challenge the status quo.
  Serve Our Customers & Communities: Create a positive experience with each interaction.
  Solve Problems Together: We win or lose as one team.
 
 
  Think Big & Believe: Set extraordinary goals and believe you can achieve them.
 
 
 
  We offer:
 
 
  Market competitive salary
  Favourable working atmosphere in a rapidly expanding company
  Personal and professional development
  Permanent, full-time employment
  And more!
 
 
 
  Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, colour, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.
 


HRIS Manager - Tricentis

HRIS Manager

You need 3 years of global procurement experience, fluent English communication, strong business knowledge, intermediate Excel skills, and familiarity with Procure2Pay systems, willing to work EST hours.

You will negotiate supplier agreements, manage contracts, guide stakeholders, oversee the Purchase-to-Pay process, handle purchase requests, and ensure timely delivery of items.

Accounting & Tax

<div>
 <div>
  Job Summary:
 </div>
 <div></div>
 <div>
  The Procurement Specialist is responsible for the procurement support of global company products and services to include but not limited to processing purchase requisitions, PO’s, obtaining vendor price quotes for goods and services, negotiating pricing, creating analyses, filing agreements, be a liaison with vendors and employees to ensure purchased items are correct and travel management.
 </div>
 <div></div>
 <div>
  What you'll do:
 </div>
 <div>
  Negotiate agreements with preferred global suppliers:
 </div>
 <ul>
  <li>Negotiate pricing terms as required and in accordance with internal policies</li>
  <li>Support negotiation strategies to leverage Tricentis’ position and strategic partnerships</li>
  <li>Manage contract renewal terms and dates ensuring business owners are involved in advance of actionable dates and deadlines are not missed.</li>
 </ul>
 <div></div>
 <div>
  Establish and Maintain Relationships:
 </div>
 <ul>
  <li>Notify internal customers and external vendors of forthcoming contract renewals</li>
  <li>Provide sourcing and procurement guidance to internal stakeholders</li>
 </ul>
 <div></div>
 <div>
  Analyze and Report on Supplier Performance:
 </div>
 <ul>
  <li>Provide financial reporting on spend, cost savings and cost avoidances</li>
 </ul>
 <div></div>
 <div>
  Financial / Accounting:
 </div>
 <ul>
  <li>Create/update procedural forms when needed</li>
  <li>Manage and maintain the Purchase-to-Pay process, covering:
   <ul>
    <li>PO Creation</li>
    <li>Vendor Confirmation</li>
    <li>Collaboration with Accounts Payable to ensure payment.</li>
    <li>Enter purchasing requisitions in Zip</li>
   </ul></li>
 </ul>
 <div></div>
 <div>
  Provide training, education and leadership:
 </div>
 <ul>
  <li>Point of contact for sourcing and procurement process questions</li>
 </ul>
 <div></div>
 <div>
  Program / Project Management, Database Maintenance:
 </div>
 <ul>
  <li>Support internal stakeholder purchase request using the tool, Zip</li>
  <li>Manage contract signature request in Docusign</li>
  <li>Maintain active and new vendor listings, contracts and quotes in a central repository</li>
  <li>Support employee travel needs, Travel RFP review and support global travel management company implementation</li>
  <li>Manage assigned purchase requests</li>
 </ul>
 <div></div>
 <div>
  Maximize Commercial Return:
 </div>
 <ul>
  <li>Track physical items purchased to ensure they are delivered properly and in a timely manner</li>
  <li>Liaison between Vendor and end user when items are not received or not the correct item per the purchase request</li>
 </ul>
 <div></div>
 <div>
  Who you are:
 </div>
 <ul>
  <li>
   <div>
    3 years of global procurement experience
   </div></li>
  <li>
   <div>
    Fluent in English &amp; effective in communication skills (oral, written &amp; presentation)
   </div></li>
  <li>
   <div>
    Strong business knowledge
   </div></li>
  <li>
   <div>
    Intermediate Microsoft Excel experience (Pivot table, Formulas, etc)
   </div></li>
  <li>
   <div>
    Experience using Procure2Pay System, Zip, Coupa
   </div></li>
  <li>Must be amenable to work on Eastern Standard Time or 9PM to 6AM PHT</li>
 </ul>
 <div></div>
 <div>
  <div>
   <div>
    At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we’ll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.
   </div>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Demonstrate Self-Awareness: Own your strengths and limitations.
     </div></li>
   </ul>
  </div>
 </div>
 <div>
  <div>
   <ul>
    <li>
     <div>
      Finish What We Start: Do what we say we are going to do.
     </div></li>
    <li>
     <div>
      Move Fast: Create momentum and efficiency.
     </div></li>
    <li>
     <div>
      Run Towards Change: Challenge the status quo.
     </div></li>
    <li>
     <div>
      Serve Our Customers &amp; Communities: Create a positive experience with each interaction.
     </div></li>
    <li>
     <div>
      Solve Problems Together: We win or lose as one team.
     </div></li>
   </ul>
  </div>
 </div>
 <div>
  <div>
   <ul>
    <li>
     <div>
      Think Big &amp; Believe: Set extraordinary goals and believe you can achieve them.
     </div></li>
   </ul>
  </div>
  <div></div>
  <div>
   <div>
    <br> We offer:
   </div>
   <ul>
    <li>
     <div>
      Market competitive salary
     </div></li>
    <li>
     <div>
      Health insurance benefits
     </div></li>
    <li>
     <div>
      Hybrid work model
     </div></li>
    <li>
     <div>
      Diverse learning &amp; growth opportunities
     </div></li>
    <li>
     <div>
      Exposure to different platforms
     </div></li>
    <li>
     <div>
      Tool certification opportunities
     </div></li>
    <li>
     <div>
      Permanent, full-time employment
     </div></li>
    <li>
     <div>
      And more!
     </div></li>
   </ul>
   <div></div>
   <div>
    Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, colour, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.
   </div>
  </div>
 </div>
</div>


 
  Job Summary:
 
 
 
  The Procurement Specialist is responsible for the procurement support of global company products and services to include but not limited to processing purchase requisitions, PO’s, obtaining vendor price quotes for goods and services, negotiating pricing, creating analyses, filing agreements, be a liaison with vendors and employees to ensure purchased items are correct and travel management.
 
 
 
  What you'll do:
 
 
  Negotiate agreements with preferred global suppliers:
 
 
  Negotiate pricing terms as required and in accordance with internal policies
  Support negotiation strategies to leverage Tricentis’ position and strategic partnerships
  Manage contract renewal terms and dates ensuring business owners are involved in advance of actionable dates and deadlines are not missed.
 
 
 
  Establish and Maintain Relationships:
 
 
  Notify internal customers and external vendors of forthcoming contract renewals
  Provide sourcing and procurement guidance to internal stakeholders
 
 
 
  Analyze and Report on Supplier Performance:
 
 
  Provide financial reporting on spend, cost savings and cost avoidances
 
 
 
  Financial / Accounting:
 
 
  Create/update procedural forms when needed
  Manage and maintain the Purchase-to-Pay process, covering:
   
    PO Creation
    Vendor Confirmation
    Collaboration with Accounts Payable to ensure payment.
    Enter purchasing requisitions in Zip
   
 
 
 
  Provide training, education and leadership:
 
 
  Point of contact for sourcing and procurement process questions
 
 
 
  Program / Project Management, Database Maintenance:
 
 
  Support internal stakeholder purchase request using the tool, Zip
  Manage contract signature request in Docusign
  Maintain active and new vendor listings, contracts and quotes in a central repository
  Support employee travel needs, Travel RFP review and support global travel management company implementation
  Manage assigned purchase requests
 
 
 
  Maximize Commercial Return:
 
 
  Track physical items purchased to ensure they are delivered properly and in a timely manner
  Liaison between Vendor and end user when items are not received or not the correct item per the purchase request
 
 
 
  Who you are:
 
 
  
   
    3 years of global procurement experience
   
  
   
    Fluent in English & effective in communication skills (oral, written & presentation)
   
  
   
    Strong business knowledge
   
  
   
    Intermediate Microsoft Excel experience (Pivot table, Formulas, etc)
   
  
   
    Experience using Procure2Pay System, Zip, Coupa
   
  Must be amenable to work on Eastern Standard Time or 9PM to 6AM PHT
 
 
 
  
   
    At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we’ll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.
   
  
  
   
    
     
      Demonstrate Self-Awareness: Own your strengths and limitations.
     
   
  
 
 
  
   
    
     
      Finish What We Start: Do what we say we are going to do.
     
    
     
      Move Fast: Create momentum and efficiency.
     
    
     
      Run Towards Change: Challenge the status quo.
     
    
     
      Serve Our Customers & Communities: Create a positive experience with each interaction.
     
    
     
      Solve Problems Together: We win or lose as one team.
     
   
  
 
 
  
   
    
     
      Think Big & Believe: Set extraordinary goals and believe you can achieve them.
     
   
  
  
  
   
     We offer:
   
   
    
     
      Market competitive salary
     
    
     
      Health insurance benefits
     
    
     
      Hybrid work model
     
    
     
      Diverse learning & growth opportunities
     
    
     
      Exposure to different platforms
     
    
     
      Tool certification opportunities
     
    
     
      Permanent, full-time employment
     
    
     
      And more!
     
   
   
   
    Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, colour, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.
   
  
 


Procurement Specialist - Tricentis

Procurement Specialist

You need strong communication skills, 3-4 years in a customer-facing role, SAP project experience, and knowledge of automation/testing. Flexibility, self-motivation, and teamwork are essential.

You will engage with customers to identify needs, promote Tricentis tools, enhance adoption, conduct workshops, establish goals, foster relationships, and advocate for customer success across teams.

Customer Relations

Sales & Business Development

<div>
 <div>
  Our Customer Success Managers work closely with customers to discover their business needs and then coach them on the best way to use Tricentis testing tools in order to obtain business value and exceed their targeted business outcomes.
 </div>
 <div></div>
 <ul>
  <li>Working together cross-departmentally, our CSMs provide input into the strategic account and success plans, helping to identify areas where customers have room for improvement and uncover new uses for the Tricentis products amongst the CSMs customer portfolio.</li>
  <li>Part coach, project manager, and product expert, our CSMs are continually focused on assisting our customers to improve their testing journey and be successful with the suite of Tricentis testing tools. CSMs develop customer relationships that promote retention and loyalty.</li>
  <li>Being a dedicated partner and advocate for our customers to discover their business needs and drive value from the implemented Tricentis testing solutions.</li>
  <li>Coaching the customer on best practices regarding the Tricentis testing tools.</li>
  <li>Encourage customers to utilize appropriate Tricentis resources (i.e. community, forums, training, professional service engagements, webinars) to improve their adoption and satisfaction.</li>
  <li>Collaborate with customers to establish and quantify desired business outcomes or other key performance indicators.</li>
  <li>Conduct remote meetings, awareness workshops and business reviews - Work with customer to establish critical goals or other key performance indicators and aid the customer in achieving their goals.</li>
  <li>artner closely with other cross-functional team members (e.g. sales, product management, engineering) to translate business needs and product requirements into improved solutions.</li>
  <li>Develop, prepare and nurture customers to become a Tricentis advocate throughout the testing community.</li>
  <li>Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.</li>
  <li>Advocate for customer needs and issues across all Tricentis departments.</li>
  <li>Utilize the existing tools and processes within the Customer Success organization along with a mindset of suggesting any improvements</li>
 </ul>
 <div></div>
 <div>
  About the team
 </div>
 <div>
  This Customer Success Manager will be a part of our Virtual CSM team. This global team services a segment of customers with an industry-leading hybrid customer success model, consisting of robust digital resources, live events like office hours and webinars, self-service assessments, and of course virtual customer meetings.
 </div>
 <div></div>
 <div>
  We are passionate about discovering what matters most to our customers and finding creative ways to help meet their needs.
 </div>
 <div>
  <br> Qualifications:
 </div>
 <ul>
  <li>Excellent communication, interpersonal &amp; customer service skills</li>
  <li>3-4 years of experience in a CSM/Account Manager/technical support or other customer-facing role</li>
  <li>Exposure and/or Experience with SAP ECC and/or SAP S/4 HANA transformation projects</li>
  <li>Managed and/or Interfaced with SAP-ran organizations to better understand their unique needs and challenges</li>
  <li>Bachelors/Master’s in computer science or profound professional experience in the software is desired</li>
  <li>Strong experience in software quality assurance and testing–particularly test automation—is a plus</li>
  <li>Knowledge of DevTestOps, good understanding of Agile and Waterfall methodologies as well as Shift Left and exploratory testing is a plus</li>
  <li>Willingness to learn and understand our solutions and ability to teach product benefits and best practices to our customers</li>
  <li>Flexible working in extended time zones (AMS/EMEA/APAC) to align with the global team and customers</li>
  <li>Self-motivated, proactive team player with innovative ideas, diplomacy and tact</li>
  <li>Ability to work in a very fast-paced environment and work on multiple projects in a timely manner</li>
  <li>Prior experience working with Tricentis solutions strongly preferred</li>
  <li>Automation or software testing experience strongly preferred</li>
  <li>Work well independently, but also love being part of a team that collaborates to achieve common goals</li>
 </ul>
 <div></div>
 <div>
  Additional information<br> We offer:
 </div>
 <ul>
  <li>Market conform salary + success-oriented bonus</li>
  <li>Favorable working atmosphere in a rapidly expanding company</li>
  <li>Personal and professional development</li>
  <li>Variety of career opportunities and a wide range of tasks</li>
  <li>Permanent, full-time employment</li>
  <li>Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran.</li>
 </ul>
</div>


 
  Our Customer Success Managers work closely with customers to discover their business needs and then coach them on the best way to use Tricentis testing tools in order to obtain business value and exceed their targeted business outcomes.
 
 
 
  Working together cross-departmentally, our CSMs provide input into the strategic account and success plans, helping to identify areas where customers have room for improvement and uncover new uses for the Tricentis products amongst the CSMs customer portfolio.
  Part coach, project manager, and product expert, our CSMs are continually focused on assisting our customers to improve their testing journey and be successful with the suite of Tricentis testing tools. CSMs develop customer relationships that promote retention and loyalty.
  Being a dedicated partner and advocate for our customers to discover their business needs and drive value from the implemented Tricentis testing solutions.
  Coaching the customer on best practices regarding the Tricentis testing tools.
  Encourage customers to utilize appropriate Tricentis resources (i.e. community, forums, training, professional service engagements, webinars) to improve their adoption and satisfaction.
  Collaborate with customers to establish and quantify desired business outcomes or other key performance indicators.
  Conduct remote meetings, awareness workshops and business reviews - Work with customer to establish critical goals or other key performance indicators and aid the customer in achieving their goals.
  artner closely with other cross-functional team members (e.g. sales, product management, engineering) to translate business needs and product requirements into improved solutions.
  Develop, prepare and nurture customers to become a Tricentis advocate throughout the testing community.
  Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
  Advocate for customer needs and issues across all Tricentis departments.
  Utilize the existing tools and processes within the Customer Success organization along with a mindset of suggesting any improvements
 
 
 
  About the team
 
 
  This Customer Success Manager will be a part of our Virtual CSM team. This global team services a segment of customers with an industry-leading hybrid customer success model, consisting of robust digital resources, live events like office hours and webinars, self-service assessments, and of course virtual customer meetings.
 
 
 
  We are passionate about discovering what matters most to our customers and finding creative ways to help meet their needs.
 
 
   Qualifications:
 
 
  Excellent communication, interpersonal & customer service skills
  3-4 years of experience in a CSM/Account Manager/technical support or other customer-facing role
  Exposure and/or Experience with SAP ECC and/or SAP S/4 HANA transformation projects
  Managed and/or Interfaced with SAP-ran organizations to better understand their unique needs and challenges
  Bachelors/Master’s in computer science or profound professional experience in the software is desired
  Strong experience in software quality assurance and testing–particularly test automation—is a plus
  Knowledge of DevTestOps, good understanding of Agile and Waterfall methodologies as well as Shift Left and exploratory testing is a plus
  Willingness to learn and understand our solutions and ability to teach product benefits and best practices to our customers
  Flexible working in extended time zones (AMS/EMEA/APAC) to align with the global team and customers
  Self-motivated, proactive team player with innovative ideas, diplomacy and tact
  Ability to work in a very fast-paced environment and work on multiple projects in a timely manner
  Prior experience working with Tricentis solutions strongly preferred
  Automation or software testing experience strongly preferred
  Work well independently, but also love being part of a team that collaborates to achieve common goals
 
 
 
  Additional information We offer:
 
 
  Market conform salary + success-oriented bonus
  Favorable working atmosphere in a rapidly expanding company
  Personal and professional development
  Variety of career opportunities and a wide range of tasks
  Permanent, full-time employment
  Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran.
 


Tricentis

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