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Branch Operations Intern

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
  • Nottingham
  • Quick Apply

AI generated summary

  • You need strong communication skills, problem-solving abilities, focus in busy environments, and a willingness to learn about the industry, products, and customer needs.
  • You will assist customers with inquiries and orders, process payments, create invoices, support documentation, inform about products, handle sales orders, and maintain store cleanliness.

Requirements

  • Confident and clear communication skills across all contact channels.
  • Capable of prioritising workload and solving problems.
  • Able to remain focused in a busy telephone environment.
  • Willingness to learn about industry, products, customer and agent requirements.

Responsibilities

  • Assist customers with requests, including account inquiries, pricing, and orders.
  • Support the creation of necessary documentation and update records.
  • Take payments and assists with payment reconciliation.
  • Create invoices, resolve issues, and escalate when needed.
  • Learn product knowledge, identify sales opportunities, and build customer relationships.
  • Provide customer service, manages work within guidelines, and processes payments.
  • Inform customers of new products and price changes.
  • Answer customer questions and assist with inventory.
  • Handle sales orders, deliveries, and maintain store cleanliness.
  • Process payments, handles inquiries, and answers phone calls.

FAQs

What is the main responsibility of the Branch Operations Intern?

The main responsibility of the Branch Operations Intern includes providing customer service, supporting internal sales, assisting customers with requests, and learning about the business operations at Energas.

What types of tasks will the Branch Operations Intern perform?

The Branch Operations Intern will assist with customer inquiries, create documentation, manage payments and reconciliations, handle sales orders, inform customers about products, and maintain store cleanliness.

Is prior experience in the gas industry required for this internship?

No prior experience in the gas industry is required, but a willingness to learn about the industry, products, and customer requirements is essential.

What skills are needed for this intern position?

The ideal candidate should have confident communication skills, the ability to prioritize workload, problem-solving capabilities, and the capacity to remain focused in a busy telephone environment.

How does Energas value diversity in the workplace?

Energas is committed to building a diverse and inclusive workplace and welcomes applications from all qualified individuals, regardless of their background, believing that diversity fosters innovation and success.

Will the intern have opportunities to learn about sales and customer relationships?

Yes, the intern will have the opportunity to learn product knowledge, identify sales opportunities, and build customer relationships throughout the internship.

Are there specific educational requirements for this intern position?

The job description does not specify particular educational requirements, but a motivated and energetic individual with a passion for helping others is desired.

What is the duration of the internship?

The job description does not provide specific details about the duration of the internship, so interested applicants should inquire during the application process.

A world leader in gases, technologies and services for Industry and Health

Manufacturing & Electronics
Industry
10,001+
Employees
1902
Founded Year

Mission & Purpose

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 73 countries with approximately 67,100 employees and serves more than 3.9 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902. Taking action today while preparing the future is at the heart of Air Liquide’s strategy. With ADVANCE, its strategic plan for 2025, Air Liquide is targeting a global performance, combining financial and extra-financial dimensions. Positioned on new markets, the Group benefits from major assets such as its business model combining resilience and strength, its ability to innovate and its technological expertise. The Group develops solutions contributing to climate and the energy transition—particularly with hydrogen—and takes action to progress in areas of healthcare, digital and high technologies. Air Liquide’s revenue amounted to more than 29.9 billion euros in 2022. Air Liquide is listed on the Euronext Paris stock exchange (compartment A) and belongs to the CAC 40, CAC 40 ESG, EURO STOXX 50, FTSE4Good and DJSI Europe indexes.