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Capitol Service Center Intern, Summer

  • Internship
    Full-time
    Summer Internship
  • Government & Politics
    People, HR & Administration
  • Washington

AI generated summary

  • You must have a high school diploma or GED, and experience in a contact center is preferred.
  • You will support reports and administrative tasks, enhance customer service, assist in planning, and build relationships with stakeholders while managing special projects.

Requirements

  • High school diploma or GED required.
  • Experience working within a contact center environment preferred.

Responsibilities

  • Provides support for various reports and other administrative tasks; provides timely information for management, stakeholders, and customers.
  • Works with management in helping the office deliver passionate and professional customers service.
  • Participates in routine planning activities related to the work at hand and assists with the development of timelines or planning documents.
  • Able to develop effective relationships with internal and external solutions delivery partners to achieve strategic and customer solution goals.
  • Have skills in customer service, consultation, and outreach.
  • Performs other official duties and special projects assigned.

FAQs

What is the duration of the Capitol Service Center Intern position?

The position is a temporary internship for a period not to exceed 120 days.

What are the working hours for this internship?

The standard business hours are 8:30 a.m. to 5:30 p.m., Monday through Friday, requiring full-time, onsite attendance in Washington, D.C.

Is the internship paid?

Yes, the internship is paid at an annual rate of $36,469, which is roughly $3,039 per month.

What are the primary responsibilities of the Intern?

The primary responsibilities include providing support for reports and administrative tasks, delivering customer service, assisting in planning activities, developing relationships with stakeholders, and performing special projects as assigned.

What qualifications are required for this position?

A high school diploma or GED is required, and experience working within a contact center environment is preferred.

How will candidates be evaluated for this internship?

Candidates will be evaluated based on how well they meet the qualifications through a structured interview process.

What documents are required to apply for this position?

A resume is required, and if relying on education to meet qualifications, documentation from accredited institutions recognized by the U.S. Department of Education must be provided.

Are there any benefits associated with this internship?

Yes, a career with the U.S. government provides employees with access to a comprehensive benefits package, but eligibility depends on the specific position.

Who can apply for this internship?

The position is open to U.S. Citizens, Nationals, or those who owe allegiance to the U.S.

What is the location of the internship?

The internship requires onsite attendance in Washington, D.C.

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Mission & Purpose

The U.S. House of Representatives is one of the two chambers of the United States Congress, the legislative branch of the federal government. Comprising 435 members who represent districts from each state, its primary purpose is to draft, debate, and pass laws. The House's ultimate mission is to serve the American people by creating legislation that addresses national issues, ensures justice, and promotes general welfare. It functions as a crucial component of the democratic process, providing representation for the population in federal governance.