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Customer Care Executive

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Dubai

Requirements

  • Previous experience in sales and/or customer service.
  • Comfortable making and taking a high number of calls daily.
  • Strong interest in IT sales and technology solutions.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.
  • Positive attitude, eagerness to learn, and willingness to take on new challenges.
  • Familiarity with CRM software and sales tools.
  • Basic understanding of IT products and services.

Responsibilities

  • Sales Support:
  • Assist the sales team in identifying and qualifying potential leads through research and outreach.
  • Support the development and execution of sales strategies and campaigns.
  • Participate in customer meetings, presentations, and product demonstrations.
  • Customer Relationship Management:
  • Maintain and update customer databases with accurate and current information.
  • Provide exceptional customer service and respond to inquiries in a timely manner.
  • Market Research:
  • Conduct market research to identify trends and opportunities in the IT industry.
  • Administrative Tasks:
  • Assist with administrative tasks related to sales activities and reporting.

FAQs

What are the main responsibilities of a Customer Care Executive at Trustbend Logistics?

The main responsibilities include sales support, customer relationship management, market research, and administrative tasks related to sales activities and reporting.

What qualifications are required for this position?

The qualifications include previous experience in sales and/or customer service, strong interest in IT sales, excellent communication skills, proficiency in Microsoft Office, and familiarity with CRM software and sales tools.

Is previous experience in the logistics industry required?

No, previous experience in the logistics industry is not specifically required, but a strong interest in sales within the IT and technology sectors is essential.

What type of work environment can I expect at Trustbend Logistics?

You can expect a dynamic and supportive work environment that offers hands-on experience in a fast-paced, professional sales setting.

Are there opportunities for professional development in this role?

Yes, Trustbend Logistics provides mentorship and guidance from experienced sales professionals, allowing you to develop valuable skills and enhance your resume.

Will I be making a lot of phone calls in this role?

Yes, you should be comfortable making and receiving a high number of calls daily as part of the customer engagement process.

Is this position full-time or part-time?

The job description does not specify, so it is advisable to inquire about the specific hours during the application or interview process.

What is the location of the job?

The position is based in Dubai.

Am I required to work independently or as part of a team?

You will need the ability to work both independently and as part of a team, as the role involves collaboration with the sales team and customer interactions.

Are there opportunities for advancement in this role?

Yes, Trustbend Logistics offers opportunities to develop your skills and advance your career within the organization.

Transportation
Industry
11-50
Employees

Mission & Purpose

Our dedicated team is here to simplify your relocation journey. Whether you’re moving down the street or across the country, we’re committed to providing a seamless and stress-free experience. Trust us to handle your belongings carefully and professionally, ensuring a smooth transition to your new destination.