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Field Services Internship (Summer)

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TDS Telecom

2mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    IT & Cybersecurity
  • De Pere

AI generated summary

  • You must be 16+, follow directions, have a positive outlook, be flexible, and possess reading and writing skills. Ideal for students in high school or equivalent programs.
  • You will assist Technicians with installations, repairs, and maintenance, learn safe practices, understand outside plant equipment, help with inventory, and gain customer service experience.

Requirements

  • Must be at least 16 years of age or older.
  • This program is ideal, but not required, for students currently enrolled in high school, homeschooling or a GED/Equivalency program.
  • Ability to follow directions, both written and verbal.
  • Positive outlook and desire to learn.
  • Ability to be flexible as day-to-day tasks and priorities may change.
  • Reading and writing skills required.

Responsibilities

  • Learn the overall functions of Field Services, and how the business unit impacts our organization.
  • Gain experience in the field through direct mentorship with one of our Technicians.
  • Learn and assist with general customer installations, repairs, and maintenance activities in various weather conditions.
  • Learn about the importance of safe work practices, and how they impact you, the customer, and TDS as an organization.
  • Gain knowledge and understanding of outside plant facilities and equipment.
  • Learn about and assist with splicing - a very important skill set in our industry!
  • Learn the functions of our warehouse while assisting with inventory and staging.
  • Learn about software and programming that Technicians use to serve our customers.
  • Gain valuable understanding of the importance of customer service.

FAQs

What is the pay for the Field Services Internship?

The hourly compensation for this position is $15.00.

What are the working hours for this internship?

Field Service Technicians generally work Monday to Friday, 8 am to 5 pm local time, but flexible hours and schedules are available.

Is prior experience in the telecommunications industry required for this internship?

No, prior experience is not required, but a positive outlook and a desire to learn are important.

What age must I be to apply for this internship?

You must be at least 16 years of age or older to apply for this position.

Will I be working at a desk or in the field?

This is a boots-on-the-ground position, where you will gain hands-on experience by working in the field alongside a Field Service Technician mentor.

What kind of training will I receive during the internship?

You will receive in-depth training and have direct mentorship from a Field Service Technician, with opportunities to learn about installations, troubleshooting, repairs, and maintenance activities.

Can I apply if I am currently enrolled in high school?

Yes, this program is ideal for students currently enrolled in high school, homeschooling, or a GED/Equivalency program, but enrollment is not required.

What resources and support does TDS provide for interns?

TDS offers access to an Intern Associate Resource Group for development, opportunities for internal advancement, training, networking events, and a focus on professional development.

What kind of physical demands can I expect in this role?

The physical demands include standing, walking, using hands for technical tasks, outdoor work in various weather conditions, and potential exposure to mechanical parts and heavy equipment.

Are there any benefits available to interns?

Yes, interns scheduled to work 20 or more hours per week are eligible for medical coverage, a 401(k) plan (if 18 or older), and sick leave (10 days accrued per year for full-time and pro-rated).

Is TDS Telecom an equal opportunity employer?

Yes, TDS embraces Equal Employment Opportunity by valuing differences and considers all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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TDS Telecom

Connecting People and Technology

Telecommunications
Industry
1001-5000
Employees
1969
Founded Year

Mission & Purpose

TDS Telecom, the seventh largest local exchange telephone company in the U.S., is a wholly owned subsidiary of TDS. TDS Telecom provides 1.1 million connections to high-speed Internet, phone, and TV entertainment services to customers in more than a hundred rural, suburban, and metropolitan communities. TDS Telecom offers businesses the latest communications solutions, including: VoIP (managedIP Hosted) phone service, dedicated high-speed Internet and hosted-managed services. TDS Telecom, headquartered in Madison, Wis., operates OneNeck® IT Solutions LLC, TDS Baja Broadband LLC, and BendBroadband. Combined, the company employs nearly 3,300 people.

Benefits

  • Your Health & Well-being

    At TDS, we strive to create an environment that promotes wellness. We are committed to offering wellness programs and resources for our associates that encourage them to lead more satisfying and productive lives by maintaining or improving health and well-being.

  • Your Financial Security

    The TDS 401(k) Plan assists associates in building a solid foundation for retirement.

  • Your Life

    At TDS, we recognize you as an individual and strive to offer benefits that promote a healthy work/life balance.

  • Your Career

    At TDS, our goal is to foster a work environment that provides you professional challenges and rewards which will allow you to focus on our mission of connecting communities and customers to the world.

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