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Intern - Year Round (Credit Card and Educational Lending Technology Solutions)

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Navy Federal Credit Union

10d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Business, Operations & Strategy
    Banking & Finance
  • Vienna

AI generated summary

  • You must be pursuing a degree, manage time well, communicate effectively, pay attention to detail, adapt to tech, provide customer service, and work both independently and in a team.
  • You will support projects, conduct research and analysis, collaborate with staff, resolve issues, present findings, and assess needs to improve processes and drive business objectives.

Requirements

  • Must be pursuing a degree from an accredited college/university
  • Ability to manage and prioritize multiple time sensitive requests
  • Effective organizational, planning, and time management skills
  • Effective skill maintaining accuracy with attention to detail and meeting deadlines
  • Effective interpersonal, verbal, and written communication skills
  • Effective research, analytical, and problem-solving skills
  • Ability to exercise initiative and good judgment to make sound decisions
  • Ability to adapt to new technologies
  • Ability to provide exceptional customer service
  • Effective word processing, presentation, and spreadsheet software skills
  • Ability to work independently and in a team environment

Responsibilities

  • Provide support to assigned department; may work on small projects or portions of larger projects
  • Support business strategy and initiatives within the business unit and/or across the organization
  • Assist and collaborate with various levels of staff to accomplish tasks/assignments
  • Perform research and analysis; may include quantitative and/or qualitative analysis
  • Work with other business units to resolve systems and equipment issues
  • Present data findings from research and analysis; may include quantitative and/or qualitative analysis
  • Maintain professionalism in all interactions, placing internal customer services and deliverables as priority
  • Retrieve, analyze, and validate process flows to determine accuracy
  • Work directly with project leads to understand requirements and propose key solutions to drive effective decision-making and influence business objectives
  • Analyze and summarize business operations, customer, and/or requirement data to improve processes
  • Collaborate with business unit stakeholders and management to conduct needs assessment to support objectives
  • Perform other duties as assigned

FAQs

What type of projects will the intern work on?

The intern may work on small projects or portions of larger projects that support the assigned department.

What qualifications are required for this internship?

Candidates must be pursuing a degree from an accredited college/university and possess effective organizational, planning, and time management skills.

Will the intern be required to collaborate with other staff?

Yes, the intern will assist and collaborate with various levels of staff to accomplish tasks and assignments.

What kind of analysis will the intern perform?

The intern may perform both quantitative and qualitative research and analysis to support business operations.

Is previous experience required for this internship?

No specific previous experience is mentioned, but effective skills in communication, research, analytical thinking, and customer service are required.

How important are interpersonal skills for this position?

Effective interpersonal, verbal, and written communication skills are essential for success in this internship.

Will training be provided for the technologies used?

Yes, the internship includes an opportunity to adapt to new technologies, which implies training and support will be provided.

Is the internship focused on customer service?

Yes, the intern is expected to provide exceptional customer service and maintain professionalism in all interactions.

Are there opportunities for networking or career development?

Navy Federal offers a meaningful career experience and supports its teams, which likely includes opportunities for networking and career development.

Does this role require the ability to work independently?

Yes, the intern should be able to work independently as well as in a team environment.

What is the workplace structure for this internship?

The internship is offered in a hybrid format, which will be discussed during the interview process.

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Navy Federal Credit Union

Our Members Are the Mission

Finance
Industry
10,001+
Employees
1933
Founded Year

Mission & Purpose

Navy Federal is the world’s largest credit union, with more than 13 million members, $178 billion+ in assets and 24,000+ employees. Throughout campuses in Vienna, VA Pensacola, FL and Winchester, VA, as well as more than 350 branches, we serve the Armed Forces, Department of Defense, veterans and their families with world-class financial products and services. Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. Equal Housing Lender

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