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VIE – Customer Solutions Excellence - M/F – Germany - July 2025

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Danone

9d ago

  • Internship
    Full-time
    Placement Program
  • Data
    Business, Operations & Strategy
  • Germany, +2
    Remote

AI generated summary

  • You should have a degree in Business/Admin, relevant internships, strong Excel skills, SAP knowledge, and analytical thinking. Fluent in English; German is a plus. Aged 18-28 and EEA citizen.
  • You will optimize customer service processes, conduct feasibility studies for automation, support daily operations, and analyze order data to enhance customer satisfaction and efficiency.

Requirements

  • Completed studies in the area of Business Administration/Economics
  • First professional experience through relevant internships in supply chain, ideally with reporting and data analysis
  • Very good knowledge about MS Office applications (especially MS Excel), VBA and Power BI knowledge are a plus
  • SAP knowledge preferable, very good numerical reasoning, as well as ability to think analytically and conceptually
  • Fluent in English, German is a plus
  • You must be aged 18 to 28. You must have completed national service obligation.
  • You must be a citizen of the European Economic Area.
  • You must have never worked in the country in which you wish to do your V.I.E.
  • You have never done a V.I.E before.

Responsibilities

  • Taking over first projects for process optimization in the area of customer service within DACH to improve customer satisfaction, costs and quality
  • Conducting feasibility studies and building business cases for order automation or EDI projects
  • Supporting daily business of DACH Customer Solution team via analyses and process improvements
  • Quantitative ad hoc analysis and evaluation of customer service processes and order data

FAQs

What is the job title for this position?

The job title is VIE – Customer Solutions Excellence - M/F – Germany.

When does the position start?

The position is scheduled to start in July 2025.

What are the main missions of the role?

The main missions include taking over projects for process optimization in customer service, conducting feasibility studies, supporting daily business analytics, and performing quantitative ad hoc analysis.

What qualifications are required for the position?

Required qualifications include completed studies in Business Administration/Economics, relevant internships in supply chain, and very good knowledge of MS Office applications, particularly MS Excel.

Is knowledge of any specific software preferred?

Yes, knowledge of SAP is preferable, along with VBA and Power BI knowledge.

What languages need to be spoken for this role?

Fluency in English is required, and proficiency in German is a plus.

What are the age requirements for a V.I.E contract?

Candidates must be aged between 18 and 28 years old.

Are candidates eligible if they have previous work experience in Germany?

No, candidates must have never worked in the country where they wish to do their V.I.E.

What are some of the contractual advantages of the V.I.E?

Advantages include no taxes on salary, social security coverage, 2.5 days of leave per month, and reimbursement for travel costs.

Is there a focus on diversity and inclusion in the hiring process?

Yes, Danone promotes inclusion and equal opportunities, considering all applications irrespective of various backgrounds and identities.

How does Danone ensure support to V.I.E participants?

V.I.E participants are included in an international community group for support and integration into the Danone culture.

Does Danone provide opportunities for professional growth during the V.I.E?

Yes, the V.I.E experience is designed to be rewarding and to provide the opportunity for personal and professional development within the Danone community.

How can candidates apply for the position?

Candidates can apply by clicking the "apply now" button on the Danone career website.

Will candidates receive a response regarding their application?

Yes, Danone systematically responds to all candidates, although processing times may vary.

Food and Beverage Manufacturing

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

Danone is a leading multi-local food and beverage company building on health-focused and fast-growing categories in 3 businesses: Essential Dairy & Plant-Based products, Waters and Specialized Nutrition. With its ‘One Planet. One Health’ frame of action, which considers the health of people and the planet as intimately interconnected, Danone aims to inspire healthier and more sustainable eating and drinking practices. To accelerate this food revolution and create superior, sustainable, profitable value for all its stakeholders, Danone has defined nine 2030 Goals, and paved the way as the first listed company to adopt the “Entreprise à Mission” status in France. With a purpose to bring health through food to as many people as possible, and corresponding social, societal and environmental objectives set out in its articles of association, Danone commits to operating in an efficient, responsible and inclusive manner, in line with the Sustainable Development Goals (SDGs) of the United Nations. By 2025, Danone aims to become one of the first multinational companies to obtain B CorpTM certification. With more than 100,000 employees, and products sold in over 120 markets, Danone generated €25.3 billion in sales in 2019. Danone’s portfolio includes leading international brands (Actimel, Activia, Alpro, Aptamil, Danette, Danio, Danonino, evian, Nutricia, Nutrilon, Volvic, among others) as well as strong local and regional brands (including AQUA, Blédina, Bonafont, Cow & Gate, Horizon Organic, Mizone, Oikos, Prostokvashino, Silk, Vega). Listed on Euronext Paris and present on the OTCQX market via an ADR (American Depositary Receipt) program, Danone is a component stock of leading sustainability indexes including the ones managed by Vigeo Eiris and Sustainalytics, as well as the Ethibel Sustainability Index, the MSCI ESG Indexes, the FTSE4Good Index Series, Bloomberg Gender Equality Index, and the Access to Nutrition Index.

Culture & Values

  • Humanism

    At Danone, people are at the heart of everything we do.

  • Openness

    We welcome new ideas from the world we live in.

  • Proximity

    We believe that building close relationships leads to better understanding and trust.

  • Enthusiasm

    We are passionnate about bringing health through food to as many people as possible.