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Account Manager - Centralized Diagnostics (m/w/d) / Region Aargau / Zentralschweiz

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Roche

23d ago

  • Job
    Full-time
    Mid Level
  • Sales & Business Development
    Healthcare
  • Switzerland
    Remote

AI generated summary

  • You must have a science degree or lab training, customer care experience in medtech, strategic thinking, team spirit, fluency in German, and a driver's license.
  • You will acquire new clients, manage existing relationships, sell lab solutions, create offers, negotiate contracts, and collaborate with internal teams to ensure high customer satisfaction and meet sales goals.

Requirements

  • Erfolgreich abgeschlossenes naturwissenschaftliches Studium (Uni/ETH, FH) oder eine labortechnische Ausbildung (BMA/HF) oder eine vergleichbare Qualifikation
  • Erfahrung in der Betreuung von Kunden im medizintechnischen oder labordiagnostischen Bereich, idealerweise im Aussendienst
  • Freude an komplexen Herausforderungen im Kundenumfeld und diese mit Geschick, Umsicht und Mut begegnen, um den Status Quo zu verbessern
  • Strategisches Denken und die Fähigkeit, Menschen mit Ideen zu begeistern sowie mit Entscheidern aus dem Management auf Augenhöhe zu verhandeln
  • Teamfähig, kontaktfreudig, kunden- und serviceorientiert; zielgerichtet arbeiten, strukturiert und engagiert
  • Fliessend in Deutsch, mit guten Englisch- und Französischkenntnissen
  • Du fährst gerne Auto und besitzt einen Führerschein der Kategorie B.

Responsibilities

  • Akquise von neuen und professionelle Pflege bestehender Kunden in Ihrem Verkaufsgebiet Aargau / Zentralschweiz
  • Verstehen der Kundenbedürfnisse und Unterstützung bei der Lösungsfindung
  • Verkauf von Laborlösungen (Analysengeräte, Software, Dienstleistungen) und die dazugehörige fachkundige Beratung für Produkte aus dem Bereich Centralized Diagnostics, insbesondere Klinische Chemie und Immundiagnostik
  • Vermittlung und Verkauf des medizinischen Nutzens unserer High Medical Value-Produkten
  • Erstellen von Angeboten für unsere Produkte und Dienstleistungen, Führen der Vertragsverhandlungen, Erzielen von verbindlichen Vertragsabschlüssen und Erreichen definierter Umsatz- und Deckungsbeitragsziele
  • Erarbeitung von Strategien zur Weiterentwicklung der Kundenbeziehungen und der Durchdringung bei den Kunden
  • Erfolgreiche und reibungslose Zusammenarbeit mit den Ansprechpartnern auf Kundenseite und den verschiedenen Funktionen von Roche Diagnostics (Verkauf, Service, Produktmanagement und alle anderen Innendienst-Funktionen) mit dem Ziel, eine hohe Kundenzufriedenheit und die gemeinsame Erreichung unser Geschäftsziele zu erreichen
  • Termingerechte Berichterstattung und Dokumentation der Tätigkeiten im CRM System und anderen Reportingtools

FAQs

What is the main focus of the Account Manager position at Roche?

The main focus of the Account Manager position is on Account Management in the Centralized Diagnostics field, specifically targeting the hospital and private laboratory segments.

What qualifications are required for this role?

A successful candidate should have a completed scientific degree (University/ETH, FH), a laboratory technical qualification (BMA/HF), or a comparable qualification, along with experience in customer support in the medical technology or laboratory diagnostics sector.

What languages do I need to speak for this position?

Fluency in German is required, along with good proficiency in English and French.

Is experience in a sales role necessary?

Yes, experience in managing customer relationships in the medical technology or laboratory diagnostics sector, ideally in a sales context, is preferred.

What should I expect in terms of customer interaction?

You will be responsible for acquiring new customers, maintaining relationships with existing clients, understanding their needs, and supporting them in finding solutions, which includes selling laboratory solutions, advising on products, and negotiating contracts.

What types of products will the Account Manager be selling?

The position involves selling laboratory solutions including analysis instruments, software, and services related to Centralized Diagnostics, particularly in Clinical Chemistry and Immunodiagnostics.

Are there opportunities for professional development in this role?

Yes, Roche offers extensive development and training opportunities for employees in this role.

Does Roche support work-life balance?

Yes, Roche provides flexible working options to support work-life balance.

What additional benefits does Roche offer to its employees?

Employees benefit from 18 weeks of maternity leave, 10 weeks of gender-independent partnership leave, on-site services such as childcare facilities and medical services, as well as various employee events.

Is a valid driving license required for the Account Manager position?

Yes, a valid driving license of category B is required, as the role involves travel to meet clients.

Doing now what patients need next.

Science & Healthcare
Industry
10,001+
Employees
1896
Founded Year

Mission & Purpose

Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).