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Assistant Director

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Associa

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • People, HR & Administration
    Business, Operations & Strategy

AI generated summary

  • You need a Bachelor’s Degree, 3-5 years of relevant experience, management skills, community association knowledge, GAAP proficiency, and expert-level Microsoft Office and communication skills.
  • You will manage community associations, oversee operations, mentor team members, assist in client retention, and ensure quality control while fostering a positive work environment and supporting leadership initiatives.

Requirements

  • Bachelor’s Degree Required
  • Master of Business Administration Degree Preferred
  • 3 - 5 years of directly related or closely related experience
  • 3 - 5 years of Management and/or Supervisory experience
  • 3 - 5 years of Community Association experience
  • Knowledge of GAAP at a proficient
  • Knowledge of Microsoft Office products (Word, Excel, Outlook, ) at an expert level.
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert level.
  • Professional communication skills (phone, interpersonal, written, verbal, ).

Responsibilities

  • Manage community associations, with a reduced portfolio size.
  • Provide leadership and oversight in general operations of the assigned region.
  • Evaluates performance of assigned team members for compliance with established company policies and objectives and their contributions in attaining objectives.
  • Establish positive relationships with stakeholders and other vendors at the regional.
  • Assist with strategic planning, business development, and fiscal operations at the regional level.
  • Provides motivational mentoring and coaching to direct reports, in order to support them accomplishing annual and quarterly business management objectives within the related areas of responsibility.
  • Support team members at assigned client meetings as.
  • Assist in client retention efforts for division and on accounts specifically.
  • Assist in preparation of monthly client retention reporting.
  • Attendance at monthly Leadership Meetings and Client Retention Meetings when.
  • Monitor manager completion of deliverables and status using necessary and provided reporting tools.
  • Serve as escalation person for client and customer concerns for specific clients or team members as assigned.
  • Review mailouts, newsletters, board packets, minutes, for quality control purposes.
  • Support team and individual team members in maintaining and promoting positive and productive work environment, assist in mediating and/or escalating concerns to VP, BVP/BP and/or HR.
  • Support VP in conducting monthly staff meetings or weekly huddles, incorporating important information, initiatives and conducting training as necessary and.
  • Serve as liaison between team and branch leadership, reporting issues, trends and requests from team.

FAQs

What is the primary role of the Assistant Director at Associa?

The Assistant Director works directly with the Division VP, providing support on administrative operations and supervision of a division, while managing a reduced portfolio of community associations.

What qualifications are required for the Assistant Director position?

A Bachelor’s Degree is required, with a Master of Business Administration Degree preferred. Additionally, 3 - 5 years of directly related experience, management or supervisory experience, and community association experience is necessary.

What type of benefits does Associa offer to full-time employees?

Associa provides a competitive benefits package that includes medical, dental, and vision insurance, 401k, disability insurance, wellness and development initiatives, and more.

Is prior experience in community association management necessary for this role?

Yes, 3 - 5 years of community association experience is required for the Assistant Director position.

What management responsibilities does the Assistant Director have?

The Assistant Director is responsible for training, supervising, and evaluating staff, as well as overseeing office operations and assisting with strategic planning.

What software skills are required for this position?

Candidates should have expert-level knowledge of Microsoft Office products such as Word, Excel, and Outlook.

Will the Assistant Director be involved in client meetings?

Yes, the Assistant Director supports team members at assigned client meetings and assists in client retention efforts.

How does Associa ensure a positive work environment?

The Assistant Director plays a critical role in maintaining and promoting a positive and productive work environment, mediating and escalating concerns as necessary.

Is experience with GAAP required for the Assistant Director role?

Yes, knowledge of Generally Accepted Accounting Principles (GAAP) at a proficient level is required.

What is the company culture like at Associa?

Associa has been designated a Great Place to Work for six consecutive years and many of its locations are recognized as Best and Brightest.

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Associa

Rediscover Community with Associa.

Real Estate
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Associa is a company that specialises in community management and property management services. Their ultimate mission is to enhance the value and lifestyle of communities they serve by providing exceptional management services and solutions. Associa's purpose revolves around fostering strong, vibrant communities through expert guidance in financial, operational, and administrative aspects, ensuring residents enjoy well-maintained properties and cohesive neighbourhood environments. They aim to support community associations and homeowners in achieving their collective vision and goals effectively.

Culture & Values

  • A Work Family

    Certified Great Place to Work® Employee Resource Groups Scholarship Program Recognition Programs

  • A Thriving Career

    ​​​​​​​Associa University Industry Training Leadership Development Internal Mobility

  • A Place to Contribute

    Great Giveback Associa Cares Associa Supports Kids National Night Out Sponsor

Benefits

  • Health Benefits

    Competitive medical, dental, and vision coverage designed to cover a variety of medical services, including preventive care, office visits, prescription drugs and inpatient care. Health Savings Accounts Flexible Spending Accounts Life Insurance Short-term disability Long-term disability

  • Wellness Benefits

    Wellness programs that support the whole you. Reimbursements for wellness products and services Mental health support Employee Help Line Mental health roundtables and workshops Vacation donation program Financial platform and webinars ​​​​​​​Fertility, pregnancy, and parenting program

  • Other Perks

    From legal advice to tech discounts, we provide resources that fit every lifestyle. 401K Pet insurance Paid and floating holidays Vacation and sick time rollover ​​​Legal services Discounts on phone, internet, car buying, home improvement, and more