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Benefits Administrator, Total Rewards

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Cedars-Sinai

4d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    People, HR & Administration
  • California

AI generated summary

  • You need a high school diploma, ideally an associate degree in HR or related field, plus 5 years in a benefits admin role with knowledge of health plans, retirement, COBRA, and leaves.
  • You will resolve escalated benefits issues, process transactions for life events, communicate with employees and vendors, support open enrollment, and conduct new hire orientation.

Requirements

  • High school diploma or its equivalent.
  • Associate degree/College Diploma in Human Resources, Management, Business or similar field is preferred.
  • Five (5) years of experience in an administrative role within Benefits department with strong knowledge of health and welfare plans, retirement plans, COBRA and leave of absence.

Responsibilities

  • Responds, audits, and resolves escalated issues relating to benefits, which include, but not limited to health and welfare plans, retirement, COBRA, QMCSOs, Recognition Program, Wellness and Tuition Reimbursement.
  • Uses knowledge of plan terms, regulatory and compliance requirements to determine resolution or course of action.
  • Supports/processes transactions related to Qualifying Life Event changes, termination and eligibility of benefits letter, death claims, retiree enrollment (Silver Passport) and creditable coverage letters.
  • Interfaces with employees at all levels of the organization and provides customer service when answering benefit inquiries and communicating via phone or email to resolve employee inquiries or determine the need for advanced or escalated support and care.
  • Communicates with third party vendors to assist the employee with updates and inquires as needed.
  • Must exercise extreme care and diligence to comply with all employment, healthcare, privacy, confidentiality and other applicable laws and regulations ensuring that such information is kept strictly confidential, both within and outside the organization.
  • May participate in vendor selection and evaluation process.
  • Processes bi-weekly benefits and absence transactions/integrations, review and process life events and audit and correct errors in timely manner.
  • Participates and supports in annual open enrollment, including coordination of in-person and virtual fairs and other benefit-related projects and activities as assigned.
  • Reviews benefits guide and other communication, make appropriate updates when needed.
  • Processes executive reimbursements, annual retiree subsidy checks, employee recognition program, along with benefits invoices as needed.
  • Updates NEO presentations and conducts new hire orientation (NEO) for benefits for the various employee levels.

FAQs

What is the primary role of the Benefits Administrator?

The primary role of the Benefits Administrator is to evaluate and address escalated and complex benefits-related inquiries and requests, ensuring effective execution of benefits transactions to support both employees and the Benefits Center of Excellence.

What types of benefits does the Benefits Administrator handle?

The Benefits Administrator handles various benefits, including health and welfare plans, retirement plans, COBRA, QMCSOs, recognition programs, wellness initiatives, and tuition reimbursement.

What educational qualifications are required for this position?

A high school diploma or its equivalent is required, while an associate degree or college diploma in Human Resources, Management, Business, or a similar field is preferred.

How many years of experience in a related field are necessary for candidates?

Candidates should have five (5) years of experience in an administrative role within a Benefits department, with strong knowledge of health and welfare plans, retirement plans, COBRA, and leave of absence.

Will the Benefits Administrator communicate with third-party vendors?

Yes, the Benefits Administrator will communicate with third-party vendors to assist employees with updates and inquiries as needed.

Is there a focus on compliance in this role?

Yes, the Benefits Administrator must exercise extreme care and diligence to comply with all relevant employment, healthcare, privacy, confidentiality, and other applicable laws and regulations.

What are some responsibilities during the annual open enrollment period?

During the annual open enrollment period, the Benefits Administrator participates and supports coordination of in-person and virtual fairs and other benefit-related projects and activities as assigned.

Is training provided for new hires regarding benefits?

Yes, the Benefits Administrator will update new hire orientation (NEO) presentations and conduct orientation sessions for various employee levels regarding benefits.

What is the shift duration for this position?

The shift duration for this position is 8 hours.

What is the salary range for the Benefits Administrator position?

The salary range for the Benefits Administrator position is $36.31 - $56.28 per hour.

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Cedars-Sinai

Make a difference every single day at Cedars-Sinai

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Since its beginning in 1902, Cedars-Sinai has evolved to meet the healthcare needs of one of the most diverse regions in the nation, continually setting new standards for quality and innovation in patient care, research, teaching and community service. Today, Cedars-Sinai is widely known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai receives consistent recognition for our excellence. Our awards include; being named one of America’s Best Hospitals by U.S. News & World Report, receiving the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles, achieving the longest-running Magnet designation for nursing excellence in California, and being recognized as The Advisory Board Company’s 2017 Workplace of the Year, an award Cedars-Sinai has won three years in a row. This annual award recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. Cedars-Sinai is a leader in the clinical care and research of heart disease, cancer and brain disorders, among other areas. Pioneering research achievements include using cardiac stem cells to repair damaged hearts, developing minimally invasive surgical techniques and discovering new types of drugs to target cancer more precisely. Cedars-Sinai also impacts the future of healthcare through education programs that encompass everything from highly competitive medical residency and fellowship programs to a biomedical science and translational medicine PhD program, advanced training for nurses and educational opportunities for allied health professionals. Most notably, Cedars-Sinai demonstrates a longstanding commitment to strengthening the Los Angeles community through wide-ranging programs that improve the health of its most vulnerable residents.