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Client Service Associate

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Computershare

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Banking & Finance
  • Melbourne

AI generated summary

  • You should have strong time management, attention to detail, teamwork, initiative, problem-solving skills, MS Excel proficiency, and a positive attitude. Knowledge of Employee Share Plans is a plus.
  • You will generate reports, maintain documentation, respond to participant inquiries, enter data, and prepare share transfers and allocations.

Requirements

  • Ability to manage changing priorities and strong time management skills
  • A high level of attention to detail
  • Ability to work both independently and within a team
  • High level of initiative, flexibility and has problem solving skills
  • Strong PC skills with a high level of familiarity with MS Office products – specifically MS Excel
  • Possess and display a positive, enthusiastic attitude & strong work ethic
  • Knowledge of Employee Share Plans and the financial services will be highly regarded

Responsibilities

  • Generation and provision of Employee Share Plan and Regulatory reports to clients
  • Writing and maintaining of internal system documentation and procedures
  • Responding to employee share plan participant email enquiries
  • Data entry of employee information held in internal systems and databases
  • Preparation of share transfers, vesting’s, allocation’s, and purchases

FAQs

What is the location of the Client Service Associate position?

The position is based in Yarra Falls, Abbotsford.

What is the work arrangement for this role?

This is a hybrid position that primarily requires three days a week in the office, allowing for remote work for the remaining days.

What will be my main responsibilities as a Client Service Associate?

Your main responsibilities will include providing administrative services to clients, generating employee share plan reports, responding to participant inquiries, data entry, and preparing share transfers and allocations.

What kind of clients will I be working with?

You will work with some of the biggest ASX listed clients.

Is there an opportunity for career growth in this role?

Yes, this role offers great opportunities for career growth and development within the financial services industry.

What skills are required for this role?

Key skills required include strong communication, time management, attention to detail, problem-solving abilities, and proficiency in MS Office, particularly MS Excel.

Is knowledge of Employee Share Plans necessary for this position?

While it is highly regarded, it is not mandatory.

What kind of team will I be joining?

You will join a supportive team led by an experienced Team Leader, which fosters a collaborative work environment.

What rewards and benefits does the company offer?

The company offers flexible work arrangements, tailored health and wellbeing rewards, a share purchase plan with company contributions, recognition awards, team get-togethers, and more.

How can I find out more about life at Computershare?

You can visit the careers hub at computershare.com/careershub to learn more about the rewards and employee experience at Computershare.

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Computershare

Finance
Industry
10,001+
Employees
1978
Founded Year

Mission & Purpose

Welcome to a world of potential Computershare can genuinely be considered an Australian success story. From modest beginnings in 1978, we have become the recognised global leader in our field, employing over 14,000 people in around 90 offices worldwide. Our success can be attributed to many factors, not least of which is our ability to attract and retain high calibre employees. With a strong focus on delivering certainty, ingenuity and advantage to our clients, we promote an entrepreneurial spirit and an enterprise-wide commitment to service excellence. Our diverse portfolio of services and products across our entire group of companies, offers the opportunity to expand your skills, experience and responsibilities across a range of industries both locally and internationally. Opening up a world of potential for you.

Benefits

  • Employee share plan

    Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

  • Health and wellbeing

    Our health and wellbeing benefits can be tailored to support you and your family.

  • Save for your future

    We will support you along your retirement savings journey.

  • Paid time away from work

    Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

  • Employee discounts

    In many of our locations, we’ve partnered with other organisations to offer you savings through discounts on products and services.

  • Extra rewards

    You may benefit from additional reward opportunities such as tuition reimbursement, employee referral bonuses and recognition instant awards.

OpportunitiesView all