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Community Associate

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Mindspace

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Facilities Management
  • Berlin

AI generated summary

  • You need 1-2 years in customer service or project management, strong English & German skills, exceptional organization, multitasking abilities, and familiarity with the start-up ecosystem.
  • You will assist members and guests, manage the front desk, handle maintenance and supplies, organize operations, collaborate with Community Managers, and ensure smooth facility upkeep.

Requirements

  • Minimum Qualifications
  • 1-2 years of experience in customer service, sales, or project management
  • Exceptional organizational and multitasking skills
  • High level of English & German - verbal and writing
  • Critical Competencies for Success
  • Customer-centric and a people person
  • Getting the job done! Practical, fast thinker, and delivers whatever it takes
  • Multi-tasking and being able to communicate with different types of members, stakeholders, and departments within the organization
  • Familiarity with the ecosystem – familiar with start-ups, suppliers, and what is going on in the city – is an incredible advantage

Responsibilities

  • Serve as a point of contact (POC) for all members and guests within the Mindspace Community
  • Monitoring the front desk during operation hours
  • Point person for maintenance, mailing, shipping, supplies, and equipment.
  • Organize office operations and procedures
  • Work on community tasks together with the Community Managers and take an active role in it
  • Solve member-related issues to ensure a smooth operation
  • Assist with building operations, maintenance, and upkeep of Mindspace facilities

FAQs

What is the primary location for the Community Associate position?

The primary location for the Community Associate position is in Berlin, Hausvog.

Who does the Community Associate report to?

The Community Associate reports directly to the Senior Community Manager.

What are the key responsibilities of a Community Associate?

Key responsibilities include serving as the point of contact for members and guests, monitoring the front desk, organizing office operations, solving member-related issues, and assisting with building maintenance and upkeep.

What qualifications are required for the Community Associate position?

A minimum of 1-2 years of experience in customer service, sales, or project management, along with exceptional organizational and multitasking skills, and a high level of English and German proficiency are required.

Is Mindspace an equal-opportunity employer?

Yes, Mindspace is an equal-opportunity employer.

What kind of work environment can I expect at Mindspace?

You can expect a nurturing and inspiring work environment with a focus on employee wellbeing, a diverse community, and a great vibe.

What makes a successful Community Associate at Mindspace?

A successful Community Associate is customer-centric, a practical fast thinker, able to multitask, and effective in communicating with various members and stakeholders in the organization.

Are there career development opportunities at Mindspace?

Yes, Mindspace offers long-term career opportunities globally, supporting the growth of its employees.

Do I need to be familiar with the local ecosystem to apply?

While not required, familiarity with the local ecosystem, startups, suppliers, and events in the city is considered an incredible advantage.

Boutique flex spaces, presenting a global mindset with a local flavor.

Real Estate
Industry
51-200
Employees
2014
Founded Year

Mission & Purpose

Mindspace is a provider of flexible coworking spaces that cater to the needs of modern businesses and professionals. They offer a range of creative and collaborative work environments, including private offices, hot desks, and meeting rooms, designed to foster productivity and community. The ultimate mission of Mindspace is to create inspiring, flexible workspaces that enhance the work experience and drive business success. Their purpose is to provide a dynamic and supportive environment where individuals and companies can thrive, innovate, and connect with like-minded professionals.