FAQs
What is the role of the Community Manager, Cybersecurity Academy?
The Community Manager is responsible for moderating online education forums, promoting engagement and knowledge sharing, and fostering community relationships to enhance participation in Proofpoint's training and certification community.
What qualifications are necessary for the Community Manager position?
Candidates should have online community management experience, ideally in a cybersecurity context, excellent written and verbal communication skills, adaptability to new technologies, and strong organizational skills.
Will the Community Manager be working with other teams within the company?
Yes, the Community Manager will collaborate with various teams, including Customer Success, Marketing, and Sales, to foster community engagement and innovation.
What types of community engagement activities will the Community Manager be responsible for?
The Community Manager will curate events, connect members for meaningful conversations, incentivize advocacy, and promote discounts and incentives for community participation.
Will the Community Manager moderate discussions within the cybersecurity academy community?
Yes, the Community Manager is responsible for moderating discussions, ensuring adherence to community guidelines, and addressing issues that arise.
How does the Community Manager support content development within the community?
The Community Manager will engage with community members to gather feedback, connect with content teams for enhancements, and create user-centric strategies to increase engagement.
Is prior experience in the cybersecurity field preferred for this role?
While not mandatory, experience in a cybersecurity-related environment is preferred for the Community Manager position.
How does Proofpoint support employees’ success and growth in this role?
Proofpoint is committed to a culture of collaboration and appreciation, supports initiatives aimed at community engagement, and encourages professional development for employees.
What types of content will the Community Manager be responsible for creating?
The Community Manager will create written and visual content to engage community members and help maintain an updated editorial calendar.
Is Proofpoint an inclusive workplace?
Yes, Proofpoint values diversity and encourages applicants from all walks of life, emphasizing the importance of "culture-add" in their hiring practices.