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Counter Manager

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L'Oréal

25d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Stuttgart

AI generated summary

  • You should have relevant experience, entrepreneurial thinking, team leadership skills, sales talent, strong communication, high engagement, responsibility, and proficiency with PC/iPad.
  • You will manage the counter operations, oversee financial metrics, lead and coach your team, provide excellent customer service, implement sales promotions, and collaborate with management.

Requirements

  • Berufserfahrung in vergleichbarer Position von Vorteil
  • Ziel- und erfolgsorientiertes und vorausschauendes unternehmerisches Denken und Handeln
  • Teamplayer mit Eigeninitiative und Führungskompetenz
  • Ein großes Verkaufstalent mit Herz und Selbstbewusstsein sowie einen ausgeprägten Servicegedanken
  • Ein aufgeschlossenes, kommunikationsstarkes und empathisches Auftreten
  • Hohes Engagement und Flexibilität
  • Verantwortungsbewusstsein gegenüber Ihren Kunden und Kollegen
  • Sicherer Umgang mit PC/Laptop/Ipad

Responsibilities

  • Die eigenverantwortliche Leitung und Organisation des Counters
  • Die eigenständige Verantwortung aller betriebswirtschaftlichen Kennzahlen des Counters, sowie die Erstellung von Reportings und einer effizienten Personaleinsatzplanung
  • Teamführung und –verantwortung sowie Coaching des Teams
  • Die exzellente Kundenberatung und -gewinnung – persönlich wie auch per Telefon, Chat und Videofunktion
  • Die Koordination und Umsetzung von verkaufsfördernden Maßnahmen und Promotions
  • Die enge Zusammenarbeit mit Ihrem Retail Team Manager und der Abteilungsleitung/Filialleitung
  • Die Freiheit, unsere Marke mit eigenen Ideen nach vorne zu bringen
  • Die Chance, sich persönlich und beruflich weiterzuentwickeln

FAQs

What is the main responsibility of a Counter Manager at YSL?

The main responsibility of a Counter Manager at YSL is to lead and organize the counter, ensuring an excellent service experience for customers while managing team performance and achieving relevant business metrics.

What are the working hours for this position?

The position is for full-time employment, though specific working hours may vary based on retail operations and scheduling.

Is previous experience required for this role?

While previous experience in a comparable position is advantageous, it is not explicitly required; however, candidates should possess strong leadership abilities and sales talent.

What kind of training and development opportunities are offered?

The company offers individual personal and professional development, a steep learning curve, strong team spirit, and an open, cooperative corporate culture.

How does the company support diversity and inclusion?

L'Oréal is committed to equal opportunities for all candidates and values diversity and inclusion in the workplace, ensuring that discrimination of any form is not tolerated.

What type of team environment can I expect?

You can expect a cooperative team environment with a strong team spirit where individual contributions and ideas are valued and encouraged.

What are the key qualities the company is looking for in a candidate?

The company seeks candidates who are goal-oriented, possess strong entrepreneurial thinking, are team players with initiative and leadership skills, and have a pronounced service mindset.

Will I have the opportunity to contribute my ideas?

Yes, the role provides the freedom to bring your own ideas forward to enhance the brand and improve the overall service experience.

Is the compensation for this role competitive?

Yes, the position offers an attractive and competitive salary package within the market.

What technological skills are required for this position?

Candidates should possess a secure and proficient handling of PCs, laptops, and iPads, as well as familiarity with digital communication tools.

Retail & Consumer Goods
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

L'Oréal is a multinational beauty and cosmetics company that operates in various segments of the beauty industry, including skincare, haircare, makeup, and fragrance. They offer a wide range of beauty products and solutions through their diverse portfolio of brands. L'Oréal's ultimate mission is to provide innovative and superior beauty products that cater to the diverse needs and desires of individuals worldwide. Their purpose is to enhance people's lives through beauty, empowering individuals to express themselves, boost their confidence, and embrace their unique identities. L'Oréal aims to combine science, research, and creativity to deliver high-quality and sustainable beauty solutions that promote inclusivity, diversity, and self-expression. By continuously innovating and staying at the forefront of the industry, L'Oréal strives to shape the future of beauty and contribute to the well-being and self-esteem of consumers globally.