FAQs
What are the working hours for the Customer Advisor position?
The working hours for the Customer Advisor position are 36.75 hours per week, with shifts available Monday to Sunday from 7.00am to 8.00pm.
What is the hourly rate for the role?
The notional hourly rate for the Customer Advisor position is €14.40 per hour.
Is this position permanent or temporary?
This position is a fixed-term contract.
What skills are required for the Customer Advisor role?
Candidates should be friendly and outgoing, eager to learn, helpful, and have a passion for home improvement. It's also important to be flexible and able to work in a team.
What kind of training will be provided in this role?
You will have the opportunity to be trained in paint-mixing and cutting timber, along with other customer service skills.
Are there any specific days or times that I must be available?
Yes, the role requires flexibility to work on a rota that includes weekends, evenings, and bank holidays.
What benefits does the company offer?
The company offers a competitive salary, an award-winning pension scheme, 7 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and generous breaks.
Is diversity and inclusion a priority for B&Q?
Yes, B&Q is committed to making the company more diverse and representative of the communities served, ensuring that everyone can feel they belong and have equal opportunities.
How can I seek assistance during the application or interview process?
You can contact recruitment@b-and-q.co.uk for any recruitment adjustments or assistance during the application or interview process.