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Customer and Trading Manager - Convenience

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Bristol

AI generated summary

  • You will manage store operations, nurture a diverse team, and receive tailored training. A passion for retail management and a commitment to excellence are essential.
  • You’ll lead your team during shifts, manage performance, plan resources, ensure product availability, and provide thorough handovers to the next manager.

Requirements

  • What you’ll be doing
  • Who you are
  • This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class.
  • You’ll ultimately be accountable for making everything as good as it can be.
  • As a Customer and Trading Manager in our convenience stores we’ll even give you the opportunity to work your full time hours across four days.
  • We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
  • How you can develop
  • When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.
  • They will support and coach you to deliver great performance, whilst having plenty of time to develop.

Responsibilities

  • You’ll be responsible for everything that happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
  • You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organised and inclusive approach.
  • Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork.
  • And at the end of every shift, you’ll give a thorough handover to the next Manager.
  • We’ll give you the time and space you need to do all that properly.

FAQs

What is the salary for the Customer and Trading Manager position?

The salary for the Customer and Trading Manager position is £29,250.

Where is the job location?

The job is located at the Bristol Warmley Hill Local Store, Bristol, BS15 4AR.

What are the shift hours for this position?

The shift hours are either early shift from 06:00 - 16:00 or late shift from 13:00 - 23:00.

Is this position permanent or temporary?

This position is permanent.

What main responsibilities does a Customer and Trading Manager have?

The Customer and Trading Manager is responsible for managing the store during their shift, including team performance, resource planning, and ensuring customer satisfaction.

What training and development opportunities are available?

New hires will receive a clear induction and orientation, alongside a personal training plan. Support and coaching will be provided to help develop their skills.

What benefits are offered to managers in this role?

Benefits include flexible working hours, a discount card for shopping, free food and drinks in stores, a generous holiday entitlement, pension contributions, and wellbeing support among others.

How do the working hours function?

The working hours can be condensed, allowing managers to work full-time hours over four days.

Is there a discount available for employees?

Yes, employees receive a 10% discount on shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks, which increases to 15% on certain days and occasions.

Are there opportunities for career growth within Sainsbury’s?

Yes, there are plenty of opportunities for career growth, and employees are encouraged to let management know when they are ready to take on more responsibilities.

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.