FAQs
What is the salary for the Customer Assistant position?
The starting salary is €15.10 per hour, rising to €17.40 per hour after 3 years, with additional pay for unsocial hours, overtime, and bank holidays.
What are the shift patterns for this role?
There are three shift patterns: morning shifts starting at 5am or 6am, middle shifts starting mid-morning or early afternoon, and late shifts starting in the afternoon.
Is previous experience required for this position?
Previous experience in a customer-facing role is preferred, but it is not essential if you have the right attitude and customer service skills.
What kind of benefits do you offer employees?
Benefits include 20 days of holiday per annum pro-rata, a company pension after 1 year, career development opportunities, discounts on health insurance, and various employee assistance programs.
What is the minimum age requirement to work as a Customer Assistant?
You must be 18 years or older to work in this role, as it involves selling alcohol.
How often can I receive my pay?
The Flexiwage option allows you to split your monthly pay, with weekly or fortnightly options available.
Are there opportunities for career advancement?
Yes, there are genuine opportunities for career development, and high-performing individuals may be invited to join the Leadership Academy.
What is your policy on diversity and inclusion?
Lidl values diversity and inclusion in the workplace and ensures that all applicants have equal opportunities regardless of their gender, status, or background.
How do you manage stock loss in the store?
Employees are required to follow stock loss controls in all areas of the store to ensure proper management and minimize loss.
Will I receive training for this role?
Yes, you will receive training as part of your onboarding and development process to help you succeed in your role as a Customer Assistant.