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Director of Product Design (Citymapper)

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Via

7d ago

  • Job
    Full-time
    Expert Level
  • Design
    Product
  • London
  • Quick Apply

AI generated summary

  • You have 10+ years in product design, lead teams, manage complexity, and deliver delightful consumer experiences. You communicate effectively, inspire others, and understand tech constraints.
  • You will lead a design team, conduct user research, balance user and business needs, collaborate with product managers and engineers, and oversee projects from start to delivery while using the product daily.

Requirements

  • Able to deliver world class consumer products
  • 10+ years of experience in designing and building products.
  • Experience leading design projects and managing people.
  • Experience working with executive leaders.
  • Proven success at delivering delightful consumer products.
  • Able to create designs that trigger emotions and have a human touch.
  • Experience in abstracting complexity behind simple messages and interfaces.
  • Design with real data. Ship quick moves, learn & iterate.
  • You understand tech constraints and opportunities. You appreciate that engineers are designers in their own right.
  • Able to scale & handle complexity
  • Deep understanding of the Citymapper app - as a user.
  • Able to handle complexity (messy data, scale of the product).
  • Able to foster quality and velocity at scale.
  • Organised and knows how to prioritize features and tasks.
  • Understands the dynamics of 0 1 and 1 Scale.
  • Comfortable combining a lean and iterative approach, with deadline-driven commercial commitments.
  • Transportation experience is welcome to speed up the learning curve, but not mandatory.
  • A great communicator and empathic leader
  • Lead, inspire and nurture the product design team.
  • Enable each teammate to become the best version of themselves.
  • You see building products as a team sport.
  • Able to lead by example with low ego as well as delegating.
  • Great presenter and communicator.
  • Design has the ability to inspire and energise the team, and you use this superpower.
  • Assertive: Can ask the hard questions, knows when to push back elegantly.
  • You care.

Responsibilities

  • Lead, inspire and nurture Citymapper’s product design team.
  • Help the team deliver best-in-the-world interactive design.
  • Champion user research: seek and analyze quantitative and qualitative feedback to inform decisions.
  • Balance user needs and business needs.
  • Partner with Product Managers to define the roadmap, project milestones and priorities.
  • Collaborate with Engineers to understand constraints and opportunities, and design with data.
  • Work through the entire project lifecycle: at no point does designers “hand over” to another team. We follow through delivery, QA, and iterate.
  • Test and use the product you build. Every day.

FAQs

What is the main mission of Citymapper?

Citymapper's mission is to help make cities easier to navigate by providing real-time data and accurate information for various modes of transportation.

What role is Citymapper hiring for?

Citymapper is hiring for the position of Director of Product Design.

What are the key responsibilities of the Director of Product Design?

The Director of Product Design will lead and nurture the product design team, deliver interactive design, champion user research, balance user and business needs, partner with product managers, collaborate with engineers, and oversee the entire project lifecycle.

What is the required experience for this role?

Candidates should have 10+ years of experience in designing and building products, experience managing people, and a proven success in delivering delightful consumer products.

Is experience in the transportation sector mandatory?

No, transportation experience is welcome to speed up the learning curve, but it is not mandatory for the role.

What type of working environment can new employees expect?

New employees can expect a hybrid working model with a spacious office located near Chancery Lane.

What kind of compensation and benefits does Citymapper offer?

Citymapper offers competitive compensation, including stock options, a comprehensive health scheme through AXA, and the opportunity to be part of a socially responsible company.

Is Citymapper open to applicants whose experiences do not perfectly match the job description?

Yes, Citymapper encourages applicants to apply even if their past experience does not align perfectly with every qualification outlined in the job description.

What attributes are important for the Director of Product Design position?

Important attributes include the ability to deliver world-class consumer products, handle complexity, communicate effectively, and lead with empathy.

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Via

Technology
Industry
501-1000
Employees

Mission & Purpose

Via builds innovative software to enable our customers — cities, transit agencies, transport operators, school districts, universities, and corporations — to transform their legacy transportation systems into advanced digital networks. As pioneers of the TransitTech category, Via’s mission is to expand access to efficient, affordable, and sustainable transportation. Via’s software enables organizations to digitize their existing transportation networks and launch new and innovative services, simultaneously lowering operating costs and increasing quality of service. Our software is used in over 500 communities in more than 35 countries around the world.

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