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EV Customer Advisor

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You must have strong telephone sales skills, excellent communication, IT literacy, experience in domestic and commercial sales, attention to detail, and a proactive, team-oriented attitude.
  • You will handle sales inquiries, make outbound calls, build client relationships, advise on pricing and installation, create custom solutions, identify sales opportunities, and work towards targets.

Requirements

  • Telephone sales and presentations skills
  • Excellent communication skills with the ability to communicate confidently and effectively
  • IT literate
  • Experience dealing with both domestic and commercial sales
  • The ability to work well under pressure and deliver work to tight deadlines
  • The ability to work on your own initiative and as part of a wider team
  • Great attention to detail
  • Proactive and can-do attitude

Responsibilities

  • Dealing with internal domestic and commercial sales enquiries via telephone, email and face to face.
  • Outbound calls to existing customers to discuss further support/opportunities.
  • Building a pipeline of opportunities with clients to design, build and install EV charging infrastructure.
  • Advising customers of all pricing plans and installation options available.
  • Creating bespoke solutions for potential customers and presenting them effectively.
  • Identifying brand development and sales opportunities.
  • Helping to create and deliver achievable targets and objectives.
  • Liaising with key personnel in the business.

FAQs

What is the salary for the EV Customer Advisor position?

The salary for the EV Customer Advisor position is £23,000 plus commission and benefits.

What are the working hours for this role?

The working hours for this role are full time, Monday to Friday, from 8.30am to 5pm.

Is the position permanent?

Yes, this is a permanent position.

Where is the job located?

The job is located in East Kilbride at the Bumblebee EV office.

What type of benefits do employees receive?

Employees receive various benefits, including bonus/commission on sales, flexible working hours, 33 days of holiday, a contributory pension scheme, private medical insurance, maternity and paternity packages, generous retail discounts, and opportunities for career growth.

What skills are essential for this role?

Essential skills for this role include telephone sales and presentation skills, excellent communication abilities, IT literacy, experience in domestic and commercial sales, the ability to work under pressure, initiative, attention to detail, and a proactive attitude.

What will be the main responsibilities of the Internal Sales Consultant?

Main responsibilities include dealing with internal sales enquiries, making outbound calls to existing customers, building a pipeline of opportunities, advising on pricing and installation options, creating bespoke solutions, and identifying sales opportunities.

Is there room for career growth in this position?

Yes, there is the opportunity for career growth within the company.

Are references and background checks required for employment?

Yes, employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks.

What is the company's stance on diversity and inclusion?

Arnold Clark is committed to creating a diverse and inclusive workplace, nurturing talent, encouraging ambition, and valuing employees from varied backgrounds.

So much more than the showroom floor.

Manufacturing & Electronics
Industry
10,001+
Employees
1954
Founded Year

Mission & Purpose

Arnold Clark is a company operating in the automotive industry, specialising in the sale and rental of new and used vehicles. The company's primary focus is on providing a wide range of cars from various manufacturers to cater to different customer preferences and needs. Arnold Clark's overarching goal is to be a leading and customer-focused automotive retailer, offering a diverse selection of vehicles and associated services such as financing and after-sales support. Their purpose centres around meeting the mobility needs of individuals and businesses, delivering quality vehicles and services with a commitment to customer satisfaction. Through their extensive network of dealerships, Arnold Clark aims to provide accessible and reliable transportation solutions to the communities they serve.

Culture & Values

  • Family

  • Communication

  • Progression

  • Community

  • Recognition

Benefits

  • 33 Days Holiday Allowance

  • Flexible Working Approaches

  • Sick Pay Entitlement

  • Private Health Care

  • Pension Scheme

  • Life Assurance Scheme

  • Maternity and Paternity Cover