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FATCA & AEOI Services Supervisor

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The Citco Group Limited

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Banking & Finance
  • Germany, +14
    Remote

AI generated summary

  • You need a degree in Financial Services, 4+ years in finance with FATCA/CRS exposure, strong client relations, team management, detail-oriented, proficient in Microsoft Office, and excellent organizational skills.
  • You will manage client communications, prepare AEOI reports, analyze financial statements, handle complex inquiries, and identify process improvements while collaborating with internal teams.

Requirements

  • Degree qualified (preferably in a discipline relevant to Financial Services)
  • 4+ years’ experience in Financial Services, with exposure to FATCA and CRS regulations an advantage
  • Proven strong client relationship skills
  • Proven experience managing multiple projects / deliverables; excellent organizational and multi-tasking skills
  • Proven experience managing a team, at least 3+ years experience
  • Exceptional attention to detail
  • Results driven and self-motivated
  • Ability to work in global teams and adapt to different communication styles
  • Proficient in Microsoft Office applications
  • Experience in Client Service and dealing with clients directly
  • Able to supervise staff and ensure good client service

Responsibilities

  • Manage communications and ongoing relationships of investment managers, investors, and other external and internal stakeholders. Manage expectations and ensure that all queries are dealt with in a timely manner. Provide excellent service to clients via direct or indirect contact.
  • Maintain and improve knowledge of the Automatic Exchange of information regulatory and compliance environment as it impacts service and/or clients, including industry research and analysis as required.
  • Be able to prepare / review client reporting analysis
  • Communicate with internal and external stakeholders, speaking with clients via email and phone
  • Handle sensitive and priority clients with complex structures/deliverables
  • Communicate daily with remote teams and reporting lines; preparing and providing progress and status updates and escalating items as required.
  • Prepare, and/or review prepared AEOI filing analysis output from back office for delivery to clients.
  • Review and provide feedback on self-certifications and IRS withholding forms
  • Read and interpret Financial Statements in order to determine account values.
  • Research, analyze and provide recommendations for process improvements to increase operational efficiencies.
  • Identify, analyze and troubleshoot classification and re-classification inconsistencies.
  • Additional tasks as assigned

FAQs

What is the primary focus of the FATCA & AEOI Services Supervisor role?

The primary focus of the role is to manage communications and relationships with investment managers, investors, and stakeholders while ensuring compliance with FATCA and AEOI regulations.

What qualifications are required for this position?

A degree in a discipline relevant to Financial Services and at least 4+ years of experience in Financial Services, with exposure to FATCA and CRS regulations being an advantage.

How many years of experience managing a team is needed?

At least 3+ years of experience managing a team is required for this position.

What competencies are emphasized for applicants?

Key competencies include Client Relationship Management, Communication, Business, Technical and Commercial Awareness, Quality and Risk Control, Decision Making, Developing Working Relationships, Leadership, and Organization and Resources Management.

What is the importance of client relationship management in this role?

Client relationship management is crucial as the role involves maintaining and improving relationships with clients, handling sensitive issues, and ensuring excellent service delivery.

Are there any benefits provided to employees?

Yes, Citco provides a range of benefits, training and education support, and flexible working arrangements to help employees achieve success while balancing personal needs.

Is diversity a priority for Citco?

Yes, Citco embraces diversity and prioritizes hiring individuals from diverse backgrounds to foster an inclusive culture that promotes mutual respect and innovation.

What kind of communication is expected in this role?

The role requires communication with internal and external stakeholders, including speaking with clients via email and phone, as well as providing progress and status updates to remote teams.

Will I be required to handle complex client structures or deliverables?

Yes, the role involves handling sensitive and priority clients with complex structures and deliverables.

Is there an opportunity for career development within Citco?

Yes, Citco offers training and education support as part of its commitment to employee development and career growth.

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The Citco Group Limited

The Citco group of companies provides a broad range of financial services for hedge funds, administration, PE & more.

Finance
Industry
5001-10,000
Employees

Mission & Purpose

The Citco Group Limited is a company specialising in financial services, with a particular focus on fund administration, corporate services, and related financial solutions. The company's core activities include assisting clients in managing and administering investment funds, as well as providing corporate and fiduciary services to businesses. Citco's ultimate goal is to be a trusted partner for their clients in navigating the complexities of the financial industry, offering expert support in fund management and corporate services. Their purpose revolves around delivering high-quality, tailored financial solutions that enable clients to succeed in a competitive market, manage their assets efficiently, and meet regulatory requirements. Through their services, Citco aims to facilitate the growth and success of businesses and investment funds.